2064 Complaint Handling Jobs - Page 7

JAL Bath Fittings is looking for Sales Executive to join our dynamic team and embark on a rewarding career journey Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Coll...

Sr. Customer Quality Engineer Who having experience of Mahindra customer handling Customer complaints handling Customer quality Call at 9818040604 55k 5Yrs Note- Whos already working as a Sr. Engineer

Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in professional manner Provide accurate information about products/ Service Job Location - Chennai HR Poojitha - 9381602585 Required Candidate profile Qualification - Any Degree ( 2023, 2024, 2025) Mode Of Work - Work From Office Only Male and Female Candidates can Apply

Hi Job seekers, Greetings..... Are you ready to kickstart an exciting career with a dynamic multinational BPO in LUCKNOW ? It is on the lookout for enthusiastic individuals to join our team , and it could be YOU! We ARE HIRING FOR CUSTOMER SERVICE ROLE FOR LUCKNOW LOCATION ANY UNDERGRADUATE / GRADUATE /EXPERIENCD / FRESHER ALL CAN APPLY IMMEDIATE JOINERS ONLY INTERNATIONAL /DOMESTIC PROCESS PROFILE- CUSTOMER SERVICE LOCATION- LUCKNOW SALARY - 15K CTC UPTO 24K CTC Roles and Responsibilities Handle customer inquiries through various channels such as phone, email, chat, and social media. Resolve customer complaints and concerns in a timely and professional manner. Provide accurate information t...

Urgent Hiring for Customer Service Representative Candidate Eligibility Criteria: Exp- 06 months -4+ years(International Voice Process experience required) Salary - As per industry standards Shift : Night shift Location : Mohali Sector 83. Education: Any Graduate Experience: Minimum 1 year in an Inbound Offshore Process(International Process exp) Communication: Minimum B2 level English communication skills (Voice evaluation assessment) Work Environment: Willingness to work in rotational night shifts within a 24/7 operations setup. Interview would be Face to Face at Mohali Office. Job Responsibilities: The Inbound Contacts Representative to represent the company by addressing incoming telepho...

- Answer incoming calls and respond to customer's emails. - Management and resolve customer complaints. - Lead allocation to the Sales Teams - Identify and Resolve issues of existing candidates - Rotational Shift including UK Shift. Required Candidate profile - Good English communication skills - Email writing skills to customers - Comfortable with Rotational Week Off - Have minimum 1yr international customer support process experience Perks and benefits 6 days working & Rotational Shift

1 Product Validation & application technique development Coordinate with development & marketing team Product validation at academy using different application tools & techniques Help marketing team for new design development Pattern & shade customisation as per PS team requirement 2 Community Engagement Relationship Management with Contractors/ Painters Relationship Management with 100-150 contractors/ painters in the area for getting market information on new development & new product arrivals Help TSM PP to run painter meets (new product demo) 3 Product Training Coordination with applicators and contractors for training sessions at the painter academies Product Training of TSMs/painters/ ...

Goal Key Result Area Actions / Deployment Loyalty Program Enrolment & Painter App Usage Coordination with Loyalty program team for enrolment & adoption of digital solutions Enrolment of the painters on the Sparkle loyalty program -KYC Painter registration and activation (along with external agencies) Driving Digital Adoption by enrolling , downloading & driving usage of the Painter App Feedback on implementation gaps & features on the app Financial Inclusion Support from Government schemes - to support painters on enrolment. Community Engagement Relationship Management with Contractors/ Painters Relationship Management with 100-150 contractors/ painters in the area Community engagement progr...

Work Experience 4 - 6 years OF Experience in Paint Industry or any relevant industry (Construction) - Required Has experience with Customer / Dealer/ Painter/ Contractor Facing role - Required Worked in R&D team / Technical support team - Preferred Conducted Training programmes for painters & contractors - Preferred Skilled with onsite Painting / Application - Preferred S. No Goal Key Result Area Actions / Deployment 1 Loyalty Program Enrolment & Painter App Usage Coordination with Loyalty program team for enrolment & adoption of digital solutions Enrolment of the painters on the Sparkle loyalty program -KYC Painter registration and activation (along with external agencies) Driving Digital A...

Manage ERP entries for customers/products, maintain customer files, handle AMC proposals & renewals, track PM reports, and update FTR by collecting customer feedback to ensure service quality and support.

Please Share Your CV: 7013542364 - Dinakar Pasupuleti Roles and Responsibilities Handle customer complaints and provide excellent after-sales service. Maintain store appearance, ensuring a clean and organized environment for customers. Develop strong relationships with customers through effective communication and product knowledge. Manage inventory levels, perform stock takes, and maintain accurate records. Collaborate with team members to achieve sales targets and improve overall performance.

Role & responsibilities Develop and oversee annual budgets, ensuring effective cost control across all functions. Monitor production expenses, raw material costs, and overheads to drive cost optimization. Manage cash flows, accounts payable/receivable, and inventory financing for improved liquidity. Ensure timely adherence to GST, TDS, and all statutory financial requirements. Deliver accurate management reports on profitability, cost analysis, and ROI metrics. Strengthen financial controls and coordinate internal/external audits for compliance and accuracy. Evaluate capital expenditure needs and collaborate with financial institutions for funding solutions. Preferred candidate profile Prefe...

Role Overview: As a member of the team, your role involves overseeing the hygiene and cleanliness of the guest service area and bar. You will be responsible for greeting customers, taking orders, serving food & beverage orders to tables, managing billing, attending to guest complaints, and maintaining cleanliness in dining and bar stations. Key Responsibilities: - Greeting customers, taking orders, and serving food & beverage orders to tables - Managing the billing for all orders and sending KoTs to the kitchen promptly - Wiping down all tables, service crockery, cutlery, and glassware, and storing them appropriately - Serving food and beverages to guests - Attending to guest complaints and ...

As a Product Manager, you will play a crucial role in ensuring the success of the product by carrying out various key activities: - **Technical assist/Complaint handling:** You will serve as a knowledge repository, providing content development, new product training, and technical assistance to the sales team and customers when needed. - **Track key performance indicators:** Your responsibility will involve monitoring metrics such as sales numbers, customer adoption rates, and user engagement to assess the product's performance. - **Develop product Go-to-Market Strategy:** You will be tasked with creating a launch plan, overseeing product marketing, and managing product positioning to guaran...

As a Customer Service Executive in the Customer Experience department, your main responsibility will be to assist customers, partners, and other stakeholders in addressing their queries and concerns. Additionally, you will play a crucial role in representing the company as a brand ambassador. - Provide excellent customer service and promote a customer-centric approach within the organization by enhancing the overall customer service experience. - Take ownership of customer issues and ensure timely resolution while maintaining a focus on improving service quality. - Develop and implement service procedures, policies, and standards to enhance productivity and maintain accurate records of custo...

You will be responsible for assisting the field teams for site sampling & complaint handling and providing support for new product development in the role of an adhesives technologist. Your key responsibilities will include: - Facilitating the field team in contractor reach outs and inducing sampling with the contractor set and registering them in MasterStrokes (MS) for site sampling and contractor reach-out. - Providing rapid response to product complaints raised by the network-dealers, contractors, carpenters, and masons for complaint handling. - Completing all required testing & trials in coordination with R&T and taking ownership of the application lab in the division for new product dev...

Role Summary The Spa Manager is responsible for the end-to-end management of a single spa outlet. This includes driving revenue and profitability, ensuring exceptional guest experiences, supervising and developing the spa team, maintaining high standards of hygiene and ambiance, and delivering consistent service excellence. The role requires balancing daily operational oversight with sales and marketing initiatives to meet business targets while nurturing a welcoming wellness environment. Key Responsibilities: 1. Leadership & Team Management: a) Recruit, train and supervise therapists, receptionists and support staff, promoting a positive team culture. b) Prepare staff schedules, allocate du...

JD:- Manage team with resolution of reported customer complaints using 8D methodology Performing gap analysis from previous year complaint data and derive major improvement activities for coming year To ensure that team prepare plan and adhere reactive and proactive audits. Lead improvement projects for reduction of major/annoying contributors in customer end rejection Review improvement projects, being led by team members Interested candidates kindly share your cv to hr38@hectorandstreak.com

Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in professional manner Provide accurate information about products/ Service Job Location - Chennai, Perungudi Required Candidate profile Qualification - Any Degree ( 2023, 2024, 2025) Mode Of Work - Work From Office Only Male Candidates Should Apply

Urgent Hiring for Inbound Customer Service If interested call on 9740521948 Exp- Minimum exp 6 months Salary - Negotiable Job Responsibilities: The Inbound Contacts Representative to represent the company by addressing incoming telephone, digital, or written inquiries To perform varied activities and moderately complex administrative/operational/customer support assignments Perform computations Typically work on semi-routine assignments To address customer needs, which may include complex benefit questions, resolving issues, and educating members To record details of inquiries, comments or complaints, transactions, or interactions and take actions in accordance with them Escalate unresolved ...

Role & responsibilities : Oversees marketing functions & strategies that align with the companys overall objectives, ensuring growth in target markets and customer segments Oversee the resolution of post-sales customer issues, including product defects, service requests, and warranty claims Build and maintain strong, long-term relationships with customers, addressing their post-purchase needs and enhancing customer loyalty Work closely with product development & production team to ensure timely delivery of products against orders. Develop and manage the marketing budget, ensuring effective allocation of resources to achieve marketing goals Lead, manage, and develop a team of marketing profes...

Job Summary: We are seeking a highly motivated and experienced Senior CRM Executive / CRM Executive to join our dynamic team at Krishnaiah Projects Pvt Ltd . The ideal candidate will play a crucial role in managing customer relationships, enhancing customer satisfaction, and driving sales through effective CRM strategies. This position is integral to our mission of providing exceptional living experiences in our residential high-rise developments. Key Responsibilities: 1. Customer Relationship Management: 2. Lead Generation and Sales Support: 3. Data Management and Analysis: 4. Customer Experience Enhancement: 5. Collaboration with Internal Teams: 6. Training and Development: Qualifications:...

Conducting investigation by coordinating with customer as well as distributor for grievance investigation and resolution Creating an investigation report for consequence management as well as closure of customer grievance Handling of Customer Escalations, Grievances, Emails and Feedback with best appropriate resolution in accordance with the laid down guidelines Coordination and follow up with key stakeholders for end to end clearance of cases and closures • Transaction processing in the ambit of the role 100% Compliance to all internal, external and regulatory processes, guidelines and norms Responsibility, Ownership and Customer Centricity to ensure timely closures with minimalistic superv...

Responsible for accounts, billing, invoicing, vendor settlements, and compliance. Maintain accurate books, manage statutory filings, support audits, and ensure efficient financial processes in a Facility Management environment.

Role Overview: As an Inside Sales Manager in the Key Account Management (Sales) team, your primary responsibility is to suggest and implement improvements in the sales administration process. You will coordinate department projects, report on sales metrics, and prepare sales forecasts on a monthly, quarterly, and annual basis. Utilizing customer feedback, you will play a crucial role in generating ideas for new features and products. Your focus will also involve researching and identifying methods to enhance customer engagement while ensuring adherence to sales, finance, and legal policies. Building an open communication environment within your team and collaborating with Marketing and Produ...