Birla Cellulose

To manage the collections process at a location level (usually a Metro or State Capital) or few Tier 2-3 cities, working with non-performing defaulting borrowers to create optimum recovery solutions. To liaise with in-house and external collections teams and to oversee their activities, ensuring compliance with all internal policies and relevant regulations. Job Context Major Challenges Job Context:/Job Challenges:As the debt arm of Aditya Birla Financial Services Group (ABFSG), Aditya Birla Finance Limited (ABFL) offers specialized lending and financing solutions in the areas of Capital Markets, Corporate/ Trade Finance, Commercial Real Estate and Mortgages. Currently ranked within the top 25 NBFCs of India, we have made significant progress and our balance sheet at INR 15,000 Cr plus exceeds that of several mid-sized Banks and NBFCs. A well established brand and top 3 player in the Capital Markets space, today our product suite comprises of a well-diversified look, with equal weightage and focus given to the 3 lines of business. Having seen a y.o.y cumulative growth of 50% in both top-line and bottom line, sustainable profitability continues to be the key management agenda. The company has a well-defined vision of being one of the most reputed and material financiers within the lending space spread across both retail HNI and corporate clientele. We have made significant investments in our process and system infrastructure towards preparing for the next level of growth and are one of the only financial entities certified for ISO 9001:2008 across all our business processes. Spread across 18 cities, we plan on further diversifying our risk and revenue mix through expansion into new geographies and new product segments allowing our customers a one-window shop for all their financing needs. The Risk and Compliance function is engaged in evaluating the creditworthiness of the loan applications for CMG, CFG, SME and Mortgage lending divisions considering the quantitative qualitative factors like ownership, size market presence of the client business, capital adequacy, collateral quality, earnings quality, liquidity, management quality client credibility adherence to statutory requirements. Credit / Loan proposals prepared by Business Credit team are critically analyzed from credit risk perspective and the proposals along with Risk Assessment Sheet are put upto to Credit Committee for approval. While carrying out critical evaluation of the credit proposal the function also carries out evaluation of the risk mitigants in the credit proposal like the nature and the quality of the collateral, adequacy of the collateral, acceptability of the collateral given the regulatory and the compliance needs. The Risk Compliance function carries out monitoring of client wise exposure and portfolio exposure to identify early warning signals of stress and to minimize NPAs. Currently monitoring is done in association with Business Teams as RMG does not have presence at Branch level. It carries out over due loan recovery from defaulting clients in coordination with Business Teams Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Manage the collections process at a Location / City level, streamlining operations and working to minimize the costs of default and bad debt Monitor customer accounts delinquent in the city / cities managed, identifying and flagging likely cases of default or delayed payment Work with non-performing\delinquent borrowers to create optimum recovery solutions. KRA2 Liaise with internal and external agencies to drive the collections process in an efficient manner Review the status of outstanding collections on a periodic basis with vendor collections agencies; plan and implement corrective action to ensure timely collections Oversee the selection process for external agencies, ensuring adequate training of the collections staff nan

Job Purpose : Manage supervise all general accounting practices for timely closure of books at the region, monitor pay-out of payables and system for timely receipt of receivables in compliance with the regulations and internal guidelines and ensure RERA accounting compliances in the region Role Context: There are frontline accounting team members for on-ground handling of payables receivables at each project site. They need continuous supervision and guidance which this role provides. A lot of audit handling is done at the region and this role leads audit closure on time for the regional accounts. There is need of someone senior at the regional level to handle accounting queries of the internal departments vendors / customers in the region. This role also provides the required region data to the corporate team and handle closure of books of accounts at the region. The role monitors adherence to the internal processes for all accounting in the region. Role Challenges: Getting the requisite information from internal customers on time Since the role has to work closely with the JV partner, there is a need to build relations and handle JV partner queries on the books of accounts and getting their cooperation in audit closure. The role needs to be aware of the RERA compliances and any state rules that impact the accounting process and ensure regional books of accounts are maintained in accordance. The role needs to identify the processes where automation can be brought in and then work with the SAP coordinator to do trials implement. Accountability : Manage withdrawal deployment of funds and in consultation with Region Head and Corporate Head Accounts as per BEPL systems and coordinate to ensure availability of funds for handling payments Manage the RERA audit and accounting compliances to ensure no delay in certificates from RERA on account of lack of accounting compliances Manage the statutory internal audits for timely completion and closure of audit NCs on time Prepare and consolidate the region financial statements on quarterly / half yearly annual basis to prepare the region balance sheet as per schedule Handle issues escalations related to AP AR to ensure resolution on time and in accordance with the laid down processes Coordinate with the JV partner and prepare the JV balance sheet on time and ensure the books of accounts are maintained as per rules Provide support to regional operations team by ensuring timely insurance renewals and HO by providing timely data or any other support required on time

Job Context: Birla Copper Asoj has facility for manufacturing CC rods and ABC wires. The plant has state of art Conti rod CR 3500 technology supplied by SMS GmbH, Germany for design, engineering, supply and supervision of commissioning of plant and equipment s. The plant is suitable to manufacture ETP Grade Continuous Cast Copper Rods confirming to ASTM B49:20 and BS EN: 1977 standards with product range between 8.00 to 26.00 MM diameter size. And Annealed Bare Copper (ABC) wire range between 1.35 mm to 4.00 mm diameter sizes wire. BCA is accredited for IMS Certifications for ISO 9001:2015, ISO 14001: 2015 and ISO 45001:2018 in December 2019. BCA is the only organization in India Certified for unique GC Mark Green Company Verified Product Quality in July 2020. Also, unit is accredited testing laboratory by NABL ISO /IEC 17025 :2017 in December 2020 and Installed Commissioning of 985 KW roof top solar power system in Nov 2021. This role is responsible for ensuring smooth operations for HR Admin. The key element of the role is to ensure timely and accurate execution of HR Admin SOP contract labor compliances. Job Challenges: Ensuring presence and alertness of security guards across all shifts. Monitoring entry and exit points for employees, vehicles, and materials to prevent unauthorized movement. Responding swiftly and efficiently to on-ground incidents like theft, trespassing, or fire. Identifying and reporting suspicious behaviour or potential insider threats to AH Security. Managing patrols and routine checks in large operational areas to cover blind spots. Ensuring visitor and contractor compliance with security protocols. Handling resistance or non-cooperation during physical checks or security audits. Maintaining daily reports, incident logs, and shift summaries accurately. Supporting coordination with emergency services or police during incidents. Implementing security awareness among guards and shopfloor employees. 4) Key Result Areas/Accountabilities: Key Result Areas/Accountabilities Supporting Actions Implementation of Security Instructions SOPs Ensure guard force follows standard operating procedures. Brief guards on daily duties and plant security policies. Physical Security Monitoring Supervise access control at entry/exit gates. Monitor surveillance (CCTV) and conduct regular patrols. 3) Incident Handling First Response Act as first responder to theft, trespassing, or emergencies. Inform AH Security and document preliminary details. 4) Guard Force Management Supervise deployment, attendance, and discipline of security personnel. Plan shift schedules and leave rotations. Material Vehicle Movement Control Verify and record movement of materials and vehicles. Ensure gate pass system is followed. Surveillance Blind Spot Coverage Ensure patrolling of remote/critical areas during all shifts. Address potential blind spots or risks. Record Keeping Reporting Maintain shift logs, incident reports, and daily summaries. Submit reports to AH Security as per schedule. Security Awareness Drill Participation Participate in fire/safety drills and assist in educating guards. Promote vigilance and protocol adherence. 5) Role Specific Competencies Technical competencies Knowledge of Access Control Procedures Basic Surveillance CCTV Operation Physical Security Protocols Emergency Response Procedures Incident Logging Documentation Guard Deployment Supervision Fire Safety Awareness Behavioral competencies Discipline Alertness Team Supervision Clear Communication Attention to Detail Integrity Confidentiality Crisis Responsiveness Accountability nan

1) Job Purpose : Write the purpose for which the job exists (in 2-3 lines) ( Max 1325 Characters) The purpose of this job is: To set business objectives for the Region in line with the Unsecured Business unit objectives of book size, profitability, portfolio management, etc. in consultation with the Business Head To co-design and deliver a Regional strategy for the Unsecured Business segment in terms of target segments, strengthening existing relationships and setting up new channels for market penetration, and set business objectives and operational plans for the Regional organization. To act as a point of escalation for specific cases, fraud alerts, customer complaints or exception handling and support the removal of bottlenecks for the achievement of business targets for Unsecured Business segment at a Regional level To grow business penetration in the Region by directing and building the capability of ASMs and SMs, and ensure cascade of plans and strategies down the line To ensure the end to end management of Unsecured business transactions in the Region with superior product delivery, and to monitor the credit quality of new acquisitions with compliant sales operations partnership with Risk team To develop and manage the Regional team to ensure motivation and focus towards achieving business results 2) Dimensions : Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job. Business Workforce Number (Max 254 Characters) Investing Financing Unit Workforce Number (Max 254 Characters) Business Development of lending products Function Workforce Number (Max 254 Characters) Expected to sell the retail products like PL/BL/STLS/STUL/THE Department Workforce Number (Max 254 Characters) Sales of Retail loans PL/BL/STSL/STUL/THE Other Quantitative and Important Parameters for the job: Budgets/ Volumes/No. of Products/Geography/ Markets/ Customers or any other parameter Managing a team of Sales force of PL/BL/STSL/STUL/THE 3) Job Context Major Challenges : Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business / Unit / Function / Department / Section ( (Max 3975 Characters) Aditya Birla Finance Limited (ABFL) offers specialized lending and financing solutions in the areas of Capital Markets, Corporate/ Trade Finance, Commercial Real Estate and Mortgages. Currently ranked within the top 25 NBFCs of India, ABFL has made significant progress and the Company s balance sheet at INR 15,000 Cr plus exceeds that of several mid-sized Banks and NBFCs. The company has a well-defined vision of being one of the most reputed and material financiers within the lending space spread across Retail HNI and corporate clientele. It has made significant investments in process and system infrastructure towards preparing for the next level of growth and are one of the only financial entities certified for ISO 9001:2008 across all business processes. Spread across 18 cities, it plans on further diversifying its risk and revenue mix through expansion into new geographies and new product segments allowing customers a one-window shop for all their financing needs. Having focused traditionally on secured lending verticals and built a strong balance sheet on the same, ABFL has ventured into Unsecured Business segment in order to effectively capitalize on its financial base with carefully managed exposures in this higher yield and profit segment. Job Context Key Aspects: The Unsecured Business segment products line caters to funding short term and medium term working capital needs of Small Businesses and individuals, via a suite of customized short and long tenured products, without any security/ collateral. Offerings comprise unsecured loans to salaried individuals/ self-employed individuals/ non-individual entities, with end use of funds (Medical emergency, Marriage, working capital requirement, business expansion etc.) to be ascertained during the loan appraisal process The business is highly retail in nature, characterized by high transaction volumes, smaller ticket sizes, and significantly higher spread and profit margins (up to four times that of Secured Lending products) Given the unsecured nature of loans disbursed, the business also entails stringent controls and monitoring to ensure portfolio health and quality at all times While unit of sizing up the business is its loan book size, profitability and minimized delinquency are key business objectives. Lending in the Unsecured segment takes 2 forms Personal Loans and Business Loans, both of which leverage the ABG ecosystem and channel partners for the major share of business. Higher cost of funding impacts profitability as well as competitiveness of loan rates that can be offered to customers Understanding of product market characteristics such as channel relationship management, region specific occupations/trade, local financial preferences and practices are important to gain competitive advantage while structuring loans and identifying leads. The Regional Sales Manager Unsecured Business is responsible for directing the affairs of the business in his/her Region to maximize profit, growth customer service objectives via a series of planned business development and channel expansion initiatives. Key Challenges To ensure a Regional strategy that is differentiated and innovative, considering regional factors and consumer preferences, and that can withstand competitive pressures, especially given ABFL s late entry into Unsecured lending To build the Regional business in line with the adopted strategy of phased organizational growth, i.e. starting with limited team strength/ depth and growing with expanding business operations and performance To build and grow the business while remaining cognizant of competitive realities in the following areas: Market linked product Market average IRR processing fee levels Market average DSA payouts To originate and increase market share in Tier-I and II locations within the Region, against stiff competition, overcoming competitive pressures with sharp focus on efficiency and stakeholder satisfaction To drive dual focus on growing volume and ensuring sourcing quality, given unsecured nature of the business as well as the customer profile (individuals/ small businesses) To constantly upgrade financial operational know how of self and team members on efficient loan processing, effective negotiation and relationship building for maintaining credibility with DSA network and profitable target achievement To keep abreast with latest market trends through focused market intelligence, as well as regulatory changes for inputs on requisite amendments to policies, processes, etc. To ensure loan conversion/ sanction/ utilization percentages are high and an appropriate sourcing funnel is built to meet targets To ensure credit quality and effective portfolio selection/pre screening thereby minimizing potential NPAs To ensure compliant sales operations despite sales pressures and market cycles Enabling Skill Sets Qualifications Critical skill sets required to meet these challenges include business acumen, strong team management and communication, strategy execution skills, deep product-market understanding, channel partner vendor management, and operations integration controlling skills. Education experience required to fulfill this profile are a postgraduate with minimum 12 - 15 yrs of total sales experience of which at least recent 6-8 yrs experience should be in unsecured lending and at least managing multiple Regional sales operations for last 3 to 5 yrs. 4) Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated Key Result Areas ( Max 1325 Characters) Supporting Actions ( Max 1325 Characters) Regional Sales Strategy Work with NSM on designing Regional strategy considering regional factors, competitive forces and consumer preferences in a manner that supports achievement of national business goals Ensure cascade of Regional strategy and operational plans down the line for effective execution and alignment Scan the market and its competitive offerings on a periodic basis; report on and direct basis emerging trends and business opportunities for the unsecured segment Business Growth Profitability Management Identify business growth opportunities at a Regional level, drive channel expansion and new account acquisition strategies to achieve business objectives Envisage business growth cascade targets to implement sales strategies Augment the business volumes of Unsecured lending, manage ABG ecosystem, channel databases and tap them through existing relationships Drive relationships with key clients, faster TAT and cross selling initiatives in order to increase the client base of the Region Drive dual focus on sales volume and value (higher yield and margins) through the team Devise and deploy schemes at strategically timed intervals to bolster sales volumes/ value in sync with market developments and dynamics Analyze and review periodic MIS reports for disbursements, profits, NPAs, channel expansion, new product launches, new branches, new channel development, etc., communicate to NSM as well as down the line, and drive appropriate actions through the team 5) Job Purpose of Direct Reports : Describe the job purpose of the direct report/s to the job (in 2-3 lines for each report) Area Sales Managers Unsecured Business Responsible for building the book size for own area of coverage and developing the Unsecured segment with a robust, balanced portfolio in line with assigned targets; to devise execute operational tactics for effective DSA engagement, market share enhancement and achievement of business objectives; to work closely with Regional Head and operationalize end to end Unsecured lending transactions with superior product delivery while ensuring credit quality of new acquisitions Sales Managers Unsecured Business Responsible for building the book size for own area of coverage and developing the Unsecured segment with a robust, balanced portfolio in line with assigned targets; to devise execute operational tactics for effective DSA engagement, market share enhancement and achievement of business objectives; to work closely with Area Sales Manager and Regional Head, and operationalize end to end Unsecured lending transactions with superior product delivery while ensuring credit quality of new acquisitions 6) Relationships : Describe the nature and purpose of most important contacts or relationship (except superior/team members) with individuals, departments, organizations inside and outside of the organization, that job is required to interact with in order to deliver the job objectives Relationship Type ( Max 80 Characters) Frequency Nature ( Max 1325 Characters) Internal NSM/ BH - Unsecured ASMs/ SMs - Unsecured HR dept IT dept Risk dept Operations dept Weekly Daily Need Based/ Process Driven Need Based Daily Daily Business MIS, review on new market development progress on objectives Reviewing driving channel expansion, sales strategies, client escalation cases Recruitments, Performance Reviews, Training Back-end/ systems support Proposal evaluations, portfolio monitoring Client servicing issues, TAT reviews External Existing and Prospective customers Channel partners (Regional DSAs/ Representatives) Weekly/ Need Based Fortnightly/ Need based CRM understanding the need of new products/ positioning changes Product and business development initiatives 7) Organizational Relationships : Provide the structure for a level above and below the position for which this job description is written. Use position titles in the structured and indicate all the reports of the position.

Key Responsibilities: Employee Engagement Support Assist in organizing cultural, sporting, and engagement events for employees and their families, including on-ground coordination and vendor management. Support the execution of the Employee engagement calendar by coordinating logistics, maintaining attendance, and liaising with respective stakeholders. MIS Reporting Prepare and update reports on engagement, and recognition programs; ensure timely data entry and dashboard updates and collection of inputs from relevant stakeholders. Support in Recognition Program Execution Facilitate the implementation of Awards, PRAISE, PRIDE, and other recognition initiatives by managing nominations, communication, and event logistics and arrangements. Compliance Documentation Maintain records for audits, ensure adherence to people policies, and support implementation of HSE and IMS compliance activities. Budget Tracking Assistance Monitor training and engagement expenses, maintain budget trackers, and support cost optimization efforts Support in TM: tracking internal movements and maintaining database related to talent and overall support in TM activities. nan

Job Purpose Direct Tax 1.Co-ordinate and extend necessary support for timely closure of tax audit, assist in preparation and timely filing of the company s income tax return, assist in meeting all other DT related compliances as and when they fall due 2.Support in quarter closure and year end activities on tax provisioning, ETR calculations etc 3.Assist in responding to scrutiny and other income tax notices as well as appeal matters 4.Assist in responding to internal tax queries 5.Keep abreast of developments in the field and take up responsibility to proactively update the stakeholders on the same Indirect Tax 6.Prepare/ draft written responses to routine inquiries, data requests, responses to subsidiaries, prepare and modify documents including correspondence, reports, drafts and emails for data requests, etc. to from subsidiaries 7.Work in a dynamic tax environment with focus on indirect tax matters (including GST) such as new business initiatives, MA, contract reviews, implementation of tax technology and general technical indirect tax questions to from all subsidiaries 8.Undertake reviews and analyze the existing systems and processes for improvement across subsidiaries Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Advance Tax, Provision for Tax and Deferred Tax: Finalization of Advance Tax and Provision for tax calculations. Critically analyze all legal and factual aspects of emerges in the advance tax and Provisions calculations. Ensure best estimation of advance tax in sync with provision for taxation. KRA2 Ensure compliance of Tax Audit timely filing of Tax Returns: To inform companies on various amendments in compliance of Tax Audits / Transfer pricing audits. Resolving queries of Tax auditors and ensuring timely completion of Tax audit. Ensuring finalization of tax returns and notes thereto (Income-tax Wealth-tax). Review of tax returns of Employee welfare trust, Gratuity Trust etc. KRA3 Quantifiable data on additional Revenue / delta profit estimated Qualitative benefits of adding this position (Process, Customer, People metrics) Indirect Tax 1.Roll out the compliance calendar and track the IDT compliance of 12+ group entities/subsidiaries across PAN India locations thru the inhouse team/ T.P. role of subsidiaries. Flag the non-compliances on monthly basis for necessary corrective action 2.Each subsidiary is having presence in 3-5 states now and all are having exponential growth projection during next few years by spreading its presence to T1-T2 cities. Handholding in-house team, providing timely support and guidance to ensure smooth functioning is the need of the hour for business expansion 3.Ensure the standard compliance procedures are being followed across the group entities and align them to the ABFRL compliance process and internal control 4.Help business to navigate the customer/ Vendor related issues from GST perspective in line with ABFRL processes and control in place KRA4 Tax planning and carving efficient tax structuring to optimize tax benefits: Direct Tax Currently, the above responsibilities are being handled. The nature of work requires lot of efforts at the ground level too. It is therefore necessary to have a team member to assist carrying out ground level work. Further, with the addition of more subsidiaries, the volume of work has gone up in terms of monitoring their tax compliances, reviewing their tax provisioning etc. Hence the need for an additional team member. Indirect Tax Presently the support is extended by the reporting manager directly under CFD capacity to guide subsidiaries for their overall IDT compliances. As the number of subsidiaries/group entities increased from 2 to 12+ in a span of 2 years, an additional resource was necessary to monitor and support all the subsidiaries along with ABFRL stand-alone IDT compliance. 1.Render support in timely closure of all direct tax related compliance activities like tax audit, return filing etc. 2.Support in smooth closure of quarter and year end activities 3.Assist in collating details so as to enable filing timely responses to income tax and appeal notices 4.Carry out extensive and exhaustive research for responding to tax queries as and when they come up 5.Prepare updates to be circulated to stakeholders in the field of DT nan

a. Ensure timely and cost-effective procurement of raw materials to support uninterrupted plant operations. b. Oversee timely receipt and proper storage of raw materials to prevent operational disruption. c. Maintain optimal inventory levels and supervise material issues to user departments. d. Timely appointment and monitoring of handling contractors with a focus on compliance and ethics. e. Carry out management-assigned tasks as per organisational needs. f. Participate in Safety & World Class Management initiatives to enhance operational excellence.

S. No. Key Result Areas Detailed Actions Conversion to Franchisee Stores jointly with Sales team Shortlisting top dealers jointly with Sales team for conversion to Franchise partners. Develop and maintain list of potential Franchise partners Build pipeline for conversion to Franchise stores and upgradation of franchise partners to higher tier Evaluating Retail Excellence Score (RES) and working on driving the same Track and drive Retail excellence through DDE for various parameters like store hygiene, visibility, Customer feedback capture, POS Billing adherence, etc., Audit of Franchise retail excellence score on quarterly basis Creating awareness and importance of RES among franchise 3. Support Delivery of All Marketing, VM Campaigns and focused product sales Support sales of Focussed products via placement, display and promotion through colour consulting and painting services Monitors effectiveness of VM arrangement at stores and recommends changes. Executes Marketing/ promotional campaigns for the Franchise Partner 4 Plan Franchise Launch coordinate Upgrade Coordinate the store launch plan and monitor the launch / opening process for smooth operations 5. Monitor Business Performance of Franchise Stores. Monitor new store performance with required handholding for first 6 months Drive various measures/ plan to improve the underperforming stores Drive sales of Focused Value-added Products / Services through Franchise Stores Track ROI of Franchise Stores through keeping a close watch on sales and cost implications 6. Relationship Management and Conflict Management with Franchise Partners Building Relationship with Top Franchise Partners in the territory Conflict Management within Franchise and non-Franchise stores Coordination with sales team for quick resolution of conflict and escalated issues 7 Training Training of Franchise Dealer staff on Company systems and processes Train the staff on increasing conversions, upselling, cross selling and improving customer handling 8. Tally EDC Installation Adoption Ensure all the stores get Tally installed after readiness and EDC machine also gets installed. Consent form for EDC to be collected from all finalized stores during agreement signing. Drive integration Adoption for EDC Tally across all stores 9. Paint Consultant Hiring of PCs in a coordination with RD Zonal Associate hiring team Drive productivity for PCs across all the stores ensure they are filing the required CRM data on time Manage performance of PCs though regular follow ups and review [ nan

Principal Accountability/ Key Result Areas Advisory Support Provide legal support on contractual risks, regulatory issues, and probable litigations; suggest way forward. Standardization of Contracts Develop, review, and implement standardized templates for PPA, EPC, OM, BOP, WTG, and Module Supply agreements. Contracts Transactions Management Draft, review, negotiate, and execute contracts (PPA, EPC, OM, BOS, BOP, NDAs, BGs, ELs). Support Project Star and other prospective transactions. Litigation Management Manage ongoing litigations; prepare research notes; support strategy finalization; explore settlements; engage right counsel effectively. Cost Risk Mitigation Reduce cost of litigations, ensure commercial settlements where feasible, and minimize contractual risks. nan

1) Job Purpose: Write the purpose for which the job exists (in 2-3 lines) Generate revenue through opening new Like EBO stores and running them profitably. 3) Job Context Finding and convincing suitable business partners for opening Like EBO stores Ensuring seamlessness in operations in terms of stock management and day to day adherence to store processes. Ensuring profitability of stores by increasing secondary 4) Key Result Areas: Key Result Areas Supporting Actions Store Operations Manage stocks and improve store secondary Maintaining store hygiene as per SOP and adherence to process checklist Distribution Find new leads in the market for opening like EBOs with good visibility Coordinate with Sales team for fresh leads in the market Open new Like EBOs People Management Timely appointment of store staff Store staff training as per the requirement nan

S. No Goal Key Result Area Actions / Deployment 1 Business Growth Sales Manage the Services Portfolio to create value for the Business Develop the Business with respect to Booked Number of Sites Value from leads and improve Customer Referral Contribution Create and drive awareness of the various services on ground by BTL activations to drive business. Analyse Average Site Value , Average Paintable Area, Interior / Exterior Site Ratio to create action plans for improvement Liaison with the ASM for sales level initiatives. Ensure local lead generation - 35% 2 Service Delivery Create exceptional Consumer Experience - end to end painting service Painter experience Site Evaluation Audit of prepainting WIP sites - 30% of booked sites. Regular Site Audit reporting shall be shared with action plan thereon for team to take it forward and report shared by 5th every month. Track, monitor and enhance the NPS Scores for the geography by creating awareness across all stakeholders. Ensure SOPs policies are adhered by the team across the unit sites Own the end-to-end responsibility of driving the painting services portfolio in the unit. WIP sites audits - 20 no per month per CSO for single unit 3 Complaint Management Manage the Complaints team to ensure customer complaints are investigated and addressed timely. Assist HO helpline to collate the observations regularly Daily tracking of all complaints and ensure resolution within defined SLAs Visit the complaint site - Monthly consolidated analysis of Complaints, Action taken report and reporting to ASM 3 Asset Management Tools, Implements Paint Material Management Maintain an inventory of all assets - Tools, Implements , Painting Material Cleaning Kit /Plastic rolls : Ensure the Cleaning Solution, Plastic films, are used on all sites Safety Gears: Ensure that safety gears purchased by unit are used on all exterior sites and be part of audit decide re-order level. Sanders, Rollers VC: Ensure all Equipments are regularly in workable condition, monthly reporting of condition Mosituremeter, Distance meters: Checking regularly usage as per norms and reporting for deviations To ensure Paint Material delivery as per norms at Customer Sites 4 Training Development of Painters TEAM Training monitoring for painters/team etc - monthly Database updating and to update Modules wherever relevant, evolve the Training Tracker making it more updated and incorporating audit findings to review training status by 5th every month Imeplement newer modules whenever shared by Training team 4 Liaision with Service Provider Painter Cells Dealer Management Recruitment enrollment of the Painter Cells as per demand Induction training and evaluation of the Painter Cells Performance Review on monthly/ quarterly basis of each Painter Cells 5 Team Management Recruitment, Training Reporting Recruitment of Team alignment with the Services roadmap to ensure adherence to business plans Manage and grow the talent within the team by driving people management initiatives along with performance review on monthly/quarterly basis All training agenda needs to be administered to the unit in time and the effectiveness/ implementation, tracked and reported nan

1) Job Purpose: 1. To work with Head Environment on agreed goals with the objective that the units across businesses enhance their environmental performance in line with the ABG Sustainability Framework and identified material issues specific to businesses and ABG as a whole. 2. To work with Head Environment on identified working groups/ platforms, through technical assessments, coordination with businesses and cross functional. 3. To work on external engagements with think tanks, experts, regulators, service/ technology providers 4. Others such as Departmental review meetings and other meeting presentations/ collating details and info and analysis. 5. To work with Enablon/ Assurance, functional and other teams 3) Job Context Major Challenges: Job Context: The Group s footprint has expanded to 36 countries, more then 200 operational Sites around the world with differing legislations and stakeholder awareness around sustainability issues. All the Group s manufacturing businesses have a large environmental and social impact with significant reputational risks in the event of any incident, accidents or failure to lead their segment as required by the Chairman s Sustainability Vision and targets on Environment (carbon emissions/ water use/ wastewater treatment) announced in 2022. There is a need to work with businesses on projects, initiatives to implement the Group Sustainability framework of policies and standards aligned to international standards of sustainability management to help improve business standards and to protect and build the Aditya Birla brand as a progressive, environmentally and socially sensitive corporate institution hence the Group Sustainability Cell was created to lead this change process. Job Challenges: Geographical spread and diverse culture of the business; deeper understanding of business processes and the complexity of the group to create a common framework on environmental management at a Group level and provide advice to the group and businesses on issues related to environment and their performance. The job holder will be responsible for supporting Head Environment for strengthening environmental and sustainability benchmarking practices across the businesses and functions. Develop excellent relationships with the businesses and units and lateral functional teams by influencing them on account of updated knowledge on technical and environmental issues such as air emissions, water and waste water, waste management, circularity, climate change related issues, biodiversity etc Assist in the environmental efficiency projects with businesses, development of theme based platforms or forums 4) Key Result Areas/Accountabilities: Key Result Areas/Accountabilities Supporting Actions Assist Head Environment to work with businesses on improvement of environmental management systems: to meet global best practice and to reduce impact to as low as reasonably practical. Development of management roadmaps for environmental aspects based on ABG s Sustainability Business framework documents and Self Assessment Questionnaires (SAQs) in Sustainability online System. Support assurance team in development / enhancement of assessment framework. Support in reviews and update of framework documents. Working in the projects concerning waste, circularity, water, wastewater and biodiversity management and pollution abatement. Collection of inventory/ KPIs, coordination with business SPOCs and site teams. Support businesses and site teams in managing environmental data on Enablon and other digital platforms. Convening meetings, for solutioning, knowledge sharing, technology introduction, competence development, performance assessment and advocacy in env aspects. Facilitate improvement projects at site to improve env efficiency. Assist and support in development of digital tools dashboards related to env management at ABG Group level. Assist in Learning Development programs Facilitate in developing and convening training and awareness programs across businesses External Stakeholders Need based support in collation of data/ info for regulatory compliances and policy matters MoEFCC/ CPCB/ CGWA SPCBs, Court Cases related Circulars to update Sites/ Businesses periodically. Support in developing communication material with Env related data, information, and case study development for internal external reporting. Cross Functional Teams- Innovation/ CIBD/ RD/ ABSTC/ GDNA For new Initiatives/ project specific interactions Providing support to major environmental incident investigations. Through site visit, meetings 6) Relationships: Relationship Type (Internal or External) Frequency Nature Unit Heads, Environment Sustainability Managers of business and Sites Assist in supporting businesses on environmental sustainability issues at a strategic level. Collection of requisite data/ information on regular basis. Stakeholders- MoEFCC /CPCB / CII/ FICCI/ TERI/ WBCSD/ WWF etc On various regulatory issues, best practices - Regular nan

1 Business Growth Sales Manage the Services Portfolio to create value for the Business Develop the Business with respect to Booked Number of Sites Value from leads and improve Customer Referral Contribution Create and drive awareness of the various services on ground by BTL activations to drive business. Analyse Average Site Value , Average Paintable Area, Interior / Exterior Site Ratio to create action plans for improvement Liaison with the ASM for sales level initiatives. Ensure local lead generation - 35% 2 Service Delivery Create exceptional Consumer Experience - end to end painting service Painter experience Site Evaluation Audit of prepainting WIP sites - 30% of booked sites. Regular Site Audit reporting shall be shared with action plan thereon for team to take it forward and report shared by 5th every month. Track, monitor and enhance the NPS Scores for the geography by creating awareness across all stakeholders. Ensure SOPs policies are adhered by the team across the unit sites Own the end-to-end responsibility of driving the painting services portfolio in the unit. WIP sites audits - 20 no per month per CSO for single unit 3 Complaint Management Manage the Complaints team to ensure customer complaints are investigated and addressed timely. Assist HO helpline to collate the observations regularly Daily tracking of all complaints and ensure resolution within defined SLAs Visit the complaint site - Monthly consolidated analysis of Complaints, Action taken report and reporting to ASM 3 Asset Management Tools, Implements Paint Material Management Maintain an inventory of all assets - Tools, Implements , Painting Material Cleaning Kit /Plastic rolls : Ensure the Cleaning Solution, Plastic films, are used on all sites Safety Gears: Ensure that safety gears purchased by unit are used on all exterior sites and be part of audit decide re-order level. Sanders, Rollers VC: Ensure all Equipments are regularly in workable condition, monthly reporting of condition Mosituremeter, Distance meters: Checking regularly usage as per norms and reporting for deviations To ensure Paint Material delivery as per norms at Customer Sites 4 Training Development of Painters TEAM Training monitoring for painters/team etc - monthly Database updating and to update Modules wherever relevant, evolve the Training Tracker making it more updated and incorporating audit findings to review training status by 5th every month Imeplement newer modules whenever shared by Training team 5 Liaision with Service Provider Painter Cells Dealer Management Recruitment enrollment of the Painter Cells as per demand Induction training and evaluation of the Painter Cells Performance Review on monthly/ quarterly basis of each Painter Cells 5 Team Management Recruitment, Training Reporting Recruitment of Team alignment with the Services roadmap to ensure adherence to business plans Manage and grow the talent within the team by driving people management initiatives along with performance review on monthly/quarterly basis All training agenda needs to be administered to the unit in time and the effectiveness/ implementation, tracked and reported nan

Ensure, plan and manage cost effective inbound logistics by driving cost saving initiative and commercial negotiation centrally for all 8 units. Ensure warehousing selection operations in co-ordination plant logistics team, secondary transportation, Part load movements, Railways movements tonner management. Ensure standard process being followe'd across, interact on day to day basis for smooth logistics operations, work on PB, driving management information dashboards on timely basis. KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Inbound Logistics Cost optimization by Bulk Movements, Total cost based models, Key Raw Material complete logistics cost process focus, mode shift, backhaul options with outbound, vehicle tracking using control tower to bring cost effectiveness, reduce inventories fulfilment time cycle. Support Executing Negotiation strategies, conducting reverse auctions/Tenders etc for contract finalization. Implementing distribution strategies for insourcing outsourcing basis no. location of customers transport facilities. Develop strategy for optimizing freight cost across the business including working with other businesses. Prepare Request for Quote (RFQ) and comply with bidding procedure, prepare for Non-Prices Price based evaluation and conduct negotiation. KRA2 Selection of warehouses warehouse operations secondary transportation to Customers/Plant locations ensuring compliances related to warehousing secondary movement of goods Selecting Hubs Spokes for warehouses as per the pre-defined distribution strategy. Ensure secondary movement of goods from warehoused to customers/Plants. Ensure all compliances related to warehousing secondary movement of goods Ensuring all license with the government authorities for haz-goods storing KRA3 Responsible for Railways transportation - Both inbound outbound movement ensuring timely placing of indents timely completion of orders. SPOC for Railways transportation. Monitoring outward inward rail movement by ensuring timely placing of indents timely completion of orders. Ensuring all compliances, surveyor deployment, TATs. Facilitate unit with service provider for loading/unloading 1st/last mile movements KRA4 Legal Statuary Compliance CMVR to be followe'd in all right spirits like Ensuring Right Laden Weight, mandatory trainings, Railway circulars to be followe'd in right spirits. Zero deviations in EnHeSa standard being followe'd at all the units. Ensure compliance on transportation SOPs. Ensure Warehouse audits compliances KRA5 Ensure SOPs to be followe'd in right spirits at all units. Ensure consistent SOPs are followe'd across all sites for RFQ, freight negotiations and contract award etc Develop SOP for various Logistics Operations Safety standards. KRA6 Customer satisfaction Identify and drive management initiatives and service level improvement opportunities to have Customer Delight. Ensuring adherence with SLAs and steering implementation across the entire geography. KRA7 Reviews MIS Review on various SLAs like OTIF, Safety score, logistics cost, safety incidents, GPS violations, transporter evaluation, implementation of various project etc to be done on regular basis for continuous improvements. Support in MIS Dashboard Preparation. nan

In-Store Activation Execution: Ensure that product placements, signage, and displays are strategically positioned to capture customer attention Execute in-store display, promotions, and activations in line with brand guidelines. Coordinate with vendors, depots, and local sales team for visibility implementation Work closely with dealers and local sales team to secure optimal shelf space and visibility elements placement in right areas Visual Merchandising Excellence: Maintain visual merchandising across dealer points by periodic visits to A and B Class outlets Replenishing and maintaining brand assets during retail outlet visits Train and guide store staff on effective merchandising techniques, ensuring they are equipped to maintain visual standards and enhance customer engagement. Local Trade Show execution: Plan end to end process for local trade show execution, like scouting property, arranging all elements like food, sound system, gifts etc Data Analysis and Reporting: Monitor competition merchandising initiatives. Provide regular reports offering insights into the impact of merchandising efforts and recommending changes as needed. Competition tracking Visibility Cross-Functional Collaboration: Work closely with the marketing, sales, supply chain (depot) teams to align merchandising efforts with broader business goals. Communicate and coordinate with regional sales representatives to ensure seamless execution of strategies and gather on-ground insights. Qualifications and Requirements: bachelors degree in marketing. 2-5 years of experience in merchandising, retail marketing, or related roles, preferably within the same industry or market segment. 10 candidates 4-5 years experience 10 candidate 2-3 years experience 10 candidates 1-2 years experience Excellent communication and interpersonal skills to effectively collaborate with various stakeholders like local sales team, vendors. Creative thinking and the ability to develop innovative local merchandising implementation solutions. MUST HAVE REQUIREMENTs Self-owned 2-wheeler and willingness to travel within the region as and when required. Minimum 1-2 years of merchandising experience

Please NOTE: Location of the Role: Mumbai, Maharashtra This role would require the candidate to work closely with all various stakeholders across International brands at ABFRL, catering to their needs for data in the form of MIS report, BI dashboards and analytics solutions. The candidate should work closely with key stakeholders from different departments of business to understand their data needs and fulfil them through reports, dashboards, cubes etc. On the Ops front, the candidate should ensure that best practices are adopted which should result in lesser issues and optimised expenses. Adoption is a key part of the candidate s job. S/he should devise creative strategies to increase adoption of BI and analytic solutions within the brands, including but not limited to trainings, periodic org wide circulars etc. The candidate is also expected to identify avenues where advanced analytics and Gen AI capabilities can be leveraged and work with stakeholders to develop and implement the same Principal Accountabilities Accountability Supporting Actions Stakeholder Management Liaise with Senior managers and leadership Set up review and meeting Cadence Seek Feedback Requirements Gathering BRD Working with business users and help them fill BRD documents Convert Business requirements to Tech specs Software Development and Delivery Work with IT and Data Teams to plan, build, test and deliver software to business users Drive UAT and implementation/deployment Mandatory Tech skills: SQL, Power BI or equivalent reporting tool, Advanced Excel Good to have: Microsoft BI Stack, Exposure to Azure/AWS Project and Program Management Project Control Resourcing and Budgeting Project plan and cadence Escalations Manage several projects (Program) Driving Adoption among businesses User Training and Adoption drives Tracking usage Communication cadence Continuous improvements Contract management and execution Vendor selection, Resource selection and on-boarding nan

Key Result Areas Supporting Actions Manage the painting services portfolio with the organizational vision and goals to create value for the business Create and drive awareness of the various services on ground by BTL activations. Develop the business with respect to booked number of sites value from leads. Build processes and drive activities to improve Customer Referral Contribution. Conduct periodic analysis of ratios such as the Average Site Value , Average Paintable Area, Interior / Exterior Site Ratio to create action plans for their continuous improvement. Liaison with the Zonal Head for sales level initiatives. Manage and drive the Service Delivery to ensure exceptional Consumer Experience during end to end painting service Conduct site evaluation and audit of prepainting, WIP postpainting sites. Track, monitor and enhance the NPS Scores for the geography by creating awareness across all stakeholders. Ensure SOPs policies are adhered by the team across the unit sites. Manage the Complaints team to ensure customer complaints are investigated and addressed timely. Build and nourish service provider partnerships Recruit and enroll Painter Cells as per demand. Execute agreement sign offs with connected dealers build engaging relationships with them. Conduct master profiling, training and evaluation of the Painter Cells. Educate the Painters/ contractors on the Painter Loyalty program and its benefits. Conduct Performance Reviews on monthly/ quarterly basis of each Painter Cells. Analyse the retention ratio of painters and drive initiatives to enhance the same. Conduct supervision and tracking of all set painting processes, reports, tools and material in alignment with set goals and processes Maintain an inventory of all assets such as Tools, Implements and Painting Material. Ensure that the Cleaning Solution and Plastic films are used on all sites as per set process. Conduct monthly reporting of the working condition of equipment such as Sanders, Rollers Sprayers and ensure that these are regularly in workable condition. Ensure Paint Material delivery as per norms at Customer Sites. Manage and grow the talent within the team by driving people management initiatives Hire best talent for the team, developing and engaging them. Building high performance culture and conversations in teams. Set up team KRAs and monitoring mechanisms in accordance with all aspects of the role. Formulate the team training agenda in alignment with the central team. Ensure timely execution of training, tracking effectiveness and generation of training reports. Build strong talent pipeline for key roles in the team. nan

Job Purpose Responsible for Delivery of end to end Project Execution of new Experience Centre, Franchise stores for Grasim Paints. Job Context Major Challenges: Ensure timey project handover w. r. t Cost, Quality and time and providing value added solutions Key Result Areas: Key Result Areas Supporting Actions Project Execution, Planning, Vendor Management, MIS reporting, People Management, Project Billing and commercial closure. Understand the store layout/concept and design aspects of the new stores concept. Responsible for complete end to end Project Management/execution and timely delivery of Projects. Identification and Development of new vendors Vendor Management and flawless co-ordination. Ensuring timely certification of vendors bill and project closure as per process. Co-ordination with Zonal team, Design team, Consultants contractors for the timely completion of project work. Turn-around planning and scheduling and implementation / monitoring. BOQ evaluation as per site condition and share it to Design team for any deviation approval. Keep a track on Vendors material and over all project cost and ensure that project is completed within budget and stipulated time frame. Prepare and Circulate project schedule update and tracker at regular intervals to all the concern stake holder Ensure projects are complete with standard practice and quality norms and regular quality checks are done. Ensure minimizing of snags during a project and snags, if any to be completed before store opening. Bill certification and final project closure Skills / Experience Qualifications A qualified Civil Engineer Engineer with at least 5+ years of experience in Retail Project Execution/ planning / scheduling /MIS etc Knowledge of the Retail Projects execution Excellent communication skills and interpersonal skills Effective problem resolution skills and Strong business acumen People Management Abilities Technical Skills - AutoCAD, MIS reporting, Excel Must possess an inclination towards understanding and working with the field of design Companies / Brands as references Preferred from Retail project execution background nan

Collate the Business Database for the territory Engaging in identifying the ideal customer base for the territory to facilitate the propecting and lead generation. Creating the value matrix and strategizing the sales funnel for the product for the territory. Build a business database for the territory within the stipulated time limit. Conduct all ground work activities for set up of the sales function for the territory Execute collection of monthly MOP of Paint Majors from key Dealers. Conduct shortlisting of prospective Tinting ` Annexure I : ABG Job Description Template ` HayGroup Job Description Template 2017 Machines outlets in the territory and Franchise Stores subsequently. Conduct a credit risk assessment of every dealer. Gather benchmark data about length of credit given by Paint Majors and understand the inventory management followed by the dealers. Build a strong team of DDEs. Understand and present monthly trade schemes of Paint Majors and build monthly dashboards. Post Launch : Key Result Areas Supporting Actions Drive attainment of all sales targets for the territory Execute achievement of value volume targets for the year. Lead achievement of Numeric and Weighted Reach Target of the territory together with development of key dealers. Own up Tinting machines across the territory Action out the booking,installation and successful nurturing of Tinting Machines across outlets in the territory. Driving performance of trade schemes and on ground promotions for the territory Analyse and understand all the trade schemes and on ground promotions. Communicate the trade schemes and on ground promotional activity briefs to the relevant stakeholders. Manage and engage all dealers within the territory Conduct credit risk assessment of every dealer. Manage the receivables for all dealers. Carry out the broad inventory management for the dealers. Engage in cross functional liasoning within the organization Execute cross function interaction with commercial,CFA and other stake holders to ensure defined service level for his dealers. nan

Collate the Business Database for the territory Engaging in identifying the ideal customer base for the territory to facilitate the propecting and lead generation Creating the value matrix and strategizing the sales funnel for the product for the territory Build a business database for the territory within the stipulated time limit Conduct all ground work activities for set up of the sales function for the territory Execute collection of monthly MOP of Paint Majors from key Dealers Conduct shortlisting of prospective Tinting ` Annexure I : ABG Job Description Template ` HayGroup Job Description Template 2017 Machines outlets in the territory and Franchise Stores subsequently Conduct a credit risk assessment of every dealer Gather benchmark data about length of credit given by Paint Majors and understand the inventory management followe'd by the dealers Build a strong team of DDEs Understand and present monthly trade schemes of Paint Majors and build monthly dashboards Post Launch : Key Result Areas Supporting Actions Drive attainment of all sales targets for the territory Execute achievement of value volume targets for the year Lead achievement of Numeric and Weighted Reach Target of the territory together with development of key dealers Own up Tinting machines across the territory Action out the booking,installation and successful nurturing of Tinting Machines across outlets in the territory Driving performance of trade schemes and on ground promotions for the territory Analyse and understand all the trade schemes and on ground promotions Communicate the trade schemes and on ground promotional activity briefs to the relevant stakeholders Manage and engage all dealers within the territory Conduct credit risk assessment of every dealer Manage the receivables for all dealers Carry out the broad inventory management for the dealers Engage in cross functional liasoning within the organization Execute cross function interaction with commercial,CFA and other stake holders to ensure defined service level for his dealers