After-Sales Manager & Billing MIS

Role Overview: In this role, you will be responsible for managing after-sales activities, billing, and MIS reporting to ensure high client satisfaction and efficient operations. Key Responsibilities: - Coordinating with developers, clients, and internal teams to address post-sales queries promptly. - Effectively managing client complaints and escalations to maintain a high level of satisfaction. - Ensuring accurate and timely generation of invoices and billing statements. - Collaborating with finance teams for documentation and compliance. - Developing and maintaining MIS dashboards to track sales, billing, and client engagement metrics. - Preparing regular reports on after-sales activities, billing accuracy, and client satisfaction. Qualification Required: - Education: Graduate/Postgraduate in Commerce, Business Administration, or a related field. - Experience: Proven experience in after-sales services, billing, or MIS reporting.,