Role & responsibilities Designation: Field service engineer (Laptop) • Installation and support of standard hardware and software platforms in Laptop / Desktop. • Conduct pilots of the installation process and procedures for Laptop / Desktop repair. • Configuration and installation of Laptop / Desktop / Printer • Good knowledge of Windows OS installation and troubleshooting. • Good knowledge of MS Office application and business application support • Provide complete recoverability of systems and applications. • Troubleshooting and resolution of business application and system problems • Manage the installation of new hardware and software. • Maintain equipment inventory controls and policies. • Adhere to repair standards and service levels established. Job Type: Full-time permanent job Work location: Chennai Bike is must Preferred candidate profile

Responsible for driving Services with Process Compliance and ensure organizations processes and policies are adhered by ASC Deliver very ambitious targets on consumer satisfaction Net promoter score and consumer effort score Implement/review/enhance field service Operations Drive and deliver operational KPIs ( Service and Revenue ) Manage field Service team to provide optimum customer services Provide support and guidance to ASC Service staff to ensure timely and quality Customer services Address Customer and Trade queries, resolved issues and obtain feedbacks Demonstrate outstanding Customer Services through maintenance of high quality and integrity at work environment Provide inputs to Business, ASC field Service operations, training and quality team as applicable Assist in goal setting, skill enhancement and performance review activities for field team Market visit meeting ASC and Trade partners

Responsible for driving Services with Process Compliance and ensure organizations processes and policies are adhered. Deliver very ambitious targets on consumer satisfaction. Net promoter score and consumer effort score. Implement/review/enhance field service Operations Drive and deliver operational KPIs ( Service and Revenue ) Manage field Service team to provide optimum customer services Provide support and guidance to Service staff to ensure timely and quality Customer services. Candidates preferably from Home Appliance Back ground will be preferred

L1,L2 Engineer: Field /Resident Engineer: Provide on-site support for laptops, desktops, and peripherals Perform hardware diagnosis, part replacement (HDD, RAM, keyboard, motherboard, etc.) Install and troubleshoot Windows OS, drivers, and basic software Handle system formatting, antivirus setup, and OS recovery Resolve LAN connectivity and basic network configuration issues Maintain service logs and provide accurate documentation of each job Coordinate with internal teams and vendors for parts and escalations Handle both preventive and corrective maintenance. Required Skills: Good knowledge of laptop/desktop hardware components. Hands-on experience with OS installation and system troubleshooting. Education : ITI / Diploma / Degree in Computer Science, Electronics, or related field. Experience: 6 months to 3 years in IT support or laptop servicing. Salary: 15,000 to 22,000 Take-Home (Based on experience). Work Schedule: Monday to Saturday | 9:30 AM 6:30 PM If interested candidate can share your resume to gouselya_a@runservice.com or call to 6380608615.

Role & responsibilities Handle end-to-end payroll processing, including salary calculations, deductions and Statutory administration, such as provident fund, insurance and healthcare plans & Other Statutory Compliance. Maintaining accurate employee records, including attendance, leaves and personal information. To prepare and submit payroll and attendance reports to the management on a regular basis, ensuring accuracy, compliance, and timely delivery. To handle statutory registrations for employees, including Provident Fund (PF) and Employees State Insurance (ESI) enrollment, ensuring compliance with applicable regulations. To compile and process employee documentation and records, and maintain an up-to-date and accurate employee database Handle Non-IT Recruitment, shortlisting profiles, conducting and scheduling interviews, and closing requirements on time. Posting job descriptions, as per requirements, on social media, career websites and other Job portals. Experience in recruiting Field Home Appliance & IT Hardware Technicians Coordinating the onboarding process for new hires. To Coordinate for formulating HR Policies & Procedures as well as communicating all updates to employees. Handle Employee Grievances including Conflict resolution & disciplinary actions. Ensure compliance with all applicable laws & regulations. To Coordinate the performance review process by collecting feedback, tracking employee goals, and assisting with performance improvement plans. Maintaining employee performance records and documentation. Coordinating employee training programs. Assisting in identifying training needs and developing training materials. Preferred candidate profile Proven experience in Payroll , Statutory , Employee Grievances, Recruitment & HR Generalist Activities. Strong analytical and problem solving abilities. High Ethical Standards & Integrity. Excellent Communication and Interpersonal skills.

Responsible for driving Field Engineers with Process Compliance and ensure organizations processes and policies are adhered. Deliver very ambitious targets on consumer satisfaction. Net promoter score and consumer effort score. Implement/review/enhance field service Operations Drive and deliver operational KPIs ( Service and Revenue ) Manage field Service team to provide optimum customer services Provide support and guidance to Service staff to ensure timely and quality Customer services. Candidates preferably from Home Appliance Back ground will be preferred