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Run Service Infocare
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Area Service Manager

Area Service Manager

Run Service Infocare

10 - 14 years

3 - 5 Lacs

Chennai

Posted:2 days ago| Platform:

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Skills Required

Field Service Operations Area Center Management Customer Service Process Compliance management Customer support servicing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible for driving Services with Process Compliance and ensure organizations processes and policies are adhered by ASC Deliver very ambitious targets on consumer satisfaction Net promoter score and consumer effort score Implement/review/enhance field service Operations Drive and deliver operational KPIs ( Service and Revenue ) Manage field Service team to provide optimum customer services Provide support and guidance to ASC Service staff to ensure timely and quality Customer services Address Customer and Trade queries, resolved issues and obtain feedbacks Demonstrate outstanding Customer Services through maintenance of high quality and integrity at work environment Provide inputs to Business, ASC field Service operations, training and quality team as applicable Assist in goal setting, skill enhancement and performance review activities for field team Market visit meeting ASC and Trade partners

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Run Service Infocare

www.runserviceinfocare.com

Information Technology

Techville

50-100 Employees

3 Jobs

Key People

John Doe

CEO
Jane Smith

CTO
Alice Johnson

COO

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Area Service Manager