Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to quality standards. Preparing status reports by gathering, analyzing, and summarizing relevant information. Establishing effective project communication plans and ensuring their execution. Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget. Coordinating the development of user manuals, training materials, and other documents as needed to enable successful implementation and turnover of the process or system to the clients. Identifying and developing new opportunities with clients. Obtaining customer acceptance of project deliverables. Managing customer satisfaction within the project transition period. Conducting post-project evaluation and identifying successful and unsuccessful project elements.
Oversee and manage the day-to-day operations functions Develop and implement operational policies and procedures to ensure consistent and efficient processes Monitor and evaluate performance metrics to identify areas for improvement Manage budgets and resources to ensure cost-effectiveness and profitability Lead and motivate cross-functional teams to meet organizational goals and objectives Collaborate with senior management to develop and implement strategic plans Identify and implement process improvements to increase efficiency and productivity Resolve any operational issues that arise Excellent time-management, problem-solving and decision-making skills Strong financial and budgeting skills Strong Leadership and communication skills