Ship to Collect (STC); GCI; Credit & Collections; Disputes; Cash Applications; Billing Who we are At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what's next. This isn't a place to get just a job. Here, you get a career for life. Its a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results for our customers, for our people and for the planet. Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence. Our Values We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results. With one FedEx culture, we: Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what's next Awards FedEx has consistently ranked among the top 20 in the Worlds Most Admired Companies report, published in FORTUNE magazine, since 2001 Ethisphere named FedEx as one of Worlds Most Ethical Companies in 2023 What you will be doing: You will be managing the MEISA Ship-To-Collect Team, supporting the MEISA organization and our largest customers in all matters related with cash application, invoice disputes and collections, Involves providing day-to-day management to a team of operational and/or clerical employees and supervisors. This may include day-to-day performance monitoring/management and development discussions, employee related administration, supporting initial/informal disciplinary action activities and, in the case of contractors, contract management. What do you bring with you: Skills required - Accuracy & Attention to Detail; Microsoft Office & PC Skills; Numerical Skills; Team management skills; Negotiation Skills; Risk Management; Budget and Resource Management; Cross-functional team management; Project Management; Problem Solving; Decision Making; Training and Development; Business Analytics; Process and Compliance; Strategic Planning; Leadership Skills; Written & Verbal Communication Skill Languages requirement - English is mandatory Having minimum of 10 years’ relevant experience with 5 years in managerial role, preferably in logistics / transportation industry or multinational companies. Experience in OTC /STC What you can expect Spread your wings and take ownership of your career with opportunities to network and connect with professionals in your field and involvement in cross-functional projects A supportive and inclusive work environment. Mentorship and guidance from industry professionals. Exposure to real-world projects. Valuable skills and experience to enhance your resume. Opportunity to enhance your knowledge by using the Tuition Assistance program that will help you abreast with the updates & knowledge in your field. Our Commitment to Equal Opportunities Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities. Interested to join Team FedEx? Everyone at FedEx has a part to play. It’s about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way. If this role and working environment sound like a place you can thrive in, apply today and let’s create what’s next together. To effectively manage assigned resources, departments and/or locations, ensuring that department or operational goals are achieved and processes and procedures are completed promptly and consistently. Ensures that all activities are in line with company goals and regulatory requirements. Responsibilities may be within a country, across countries or regions. Leadership Skills;Planning & Organizing Skills;Judgement & Decision Making Skills;Interpersonal Skills;Problem Solving Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Responsible for developing, optimize, and maintaining business intelligence and data warehouse systems, ensuring secure, efficient data storage and retrieval, enabling self-service data exploration, and supporting stakeholders with insightful reporting and analysis. Grade - T5 Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date What your main responsibilities are: Accountabilities: Data Pipeline - Develop and maintain scalable data pipelines and builds out new API integrations to support continuing increases in data volume and complexity Data Integration - Connect offline and online data to continuously improve overall understanding of customer behavior and journeys for personalization. Data pre-processing including collecting, parsing, managing, analyzing and visualizing large sets of data Data Quality Management - Cleanse the data and improve data quality and readiness for analysis. Drive standards, define and implement/improve data governance strategies and enforce best practices to scale data analysis across platforms Data Transformation - Processes data by cleansing data and transforming them to proper storage structure for the purpose of querying and analysis using ETL and ELT process Data Enablement - Ensure data is accessible and useable to wider enterprise to enable a deeper and more timely understanding of operation. Qualifications & Specifications: Masters /Bachelor’s degree in Engineering /Computer Science/ Math/ Statistics or equivalent. Strong programming skills in Python/Pyspark/SAS. Proven experience with large data sets and related technologies – Hadoop, Hive, Distributed computing systems, Spark optimization. Experience on cloud platforms (preferably Azure) and it's services Azure Data Factory (ADF), ADLS Storage, Azure DevOps. Hands-on experience on Databricks, Delta Lake, Workflows. Should have knowledge of DevOps process and tools like Docker, CI/CD, Kubernetes, Terraform, Octopus. Hands-on experience with SQL and data modeling to support the organization's data storage and analysis needs. Experience on any BI tool like Power BI (Good to have). Cloud migration experience (Good to have) Cloud and Data Engineering certification (Good to have) Working in an Agile environment 4-6 years of relevant work experience is required. Experience with stakeholder management is an added advantage. What we are looking for Education: Bachelor's degree or equivalent in Computer Science, MIS, Mathematics, Statistics, or similar discipline. Master's degree or PhD preferred. Knowledge, Skills and Abilities Fluency in English Analytical Skills Accuracy & Attention to Detail Numerical Skills Planning & Organizing Skills Presentation Skills Data Modeling and Database Design ETL (Extract, Transform, Load) Skills Programming Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Under general guidance, the AI Engineer will be responsible for collaborating with the Information Security organization to analyse current-state business processes and develop automated workflows using Generative AI chatbot technology to increase efficiency and quality. The AI Engineer will develop and support AI-driven chatbot solutions for cross-functional teams across our diverse and growing Infosec organization. This role will also demand building AI Agents that can reason and interact with users and other systems. We look for self-motivated individuals who can function and adapt in an Agile development model with iterative delivery, incorporating feedback rapidly into delivery components. Key Responsibilities Collaborate with the Information Security organization to analyse and design process workflows, build, test, and implement AI solutions, ensuring system quality. Assess AI opportunities from a technical standpoint, perform technical feasibility studies, and develop optimal solutions. Contribute to Solution Design Documents (SDD) or Technical Design Documents (TDD) with a focus on reusability. Work with other IT teams and architects to identify the right technologies, avoiding redundancy and ensuring the best fit for proposed AI solutions. Maintain a thorough understanding of technology, quality tools, and process design; think creatively when enhancing existing processes and fixing code errors. Adapt to changes in the work environment, manage multiple competing demands, and handle frequent changes, delays, or unexpected events calmly and logically. Participate in after-hour escalations to assist on-call team members. Requirement: Preferred bachelor’s degree or equivalent in Computer Science or related discipline. Minimum 3-6 years of relevant work experience in AI development, including Generative AI chatbots, NLP, and related technologies. Proficiency in languages such as Python, JavaScript, Java, or C# Experience with NLP libraries and frameworks like NLTK, spaCy, or Stanford NLP, and platforms like Dialogflow, IBM Watson, or Microsoft LUIS Understanding of machine learning concepts and frameworks such as TensorFlow, PyTorch, or scikit-learn for building intelligent chatbots Proficient in implementing Retrieval-Augmented Generation (RAG) and vector-based search techniques to enhance AI-driven information retrieval and contextual response generation Knowledge of RESTful APIs and experience with integrating chatbots with various platforms Familiarity with SQL and NoSQL databases for storing conversation data and user information. Proficiency in Agentic AI, including the ability to build AI agents that can autonomously solve complex, multi-step problems using sophisticated reasoning and iterative planning. Basic understanding of front-end technologies (HTML, CSS, JavaScript) to integrate chatbots into web applications Experience with cloud platforms such as AWS, Google Cloud, or Azure for deploying and scaling chatbots Strong analytical and problem-solving abilities to debug issues and improve chatbot performance. Ability to work collaboratively and communicate effectively with cross-functional teams, including designers, product managers, and other developers. Ability to work collaboratively and communicate effectively with cross-functional teams, including designers, product managers, and other developers. Experience with end-to-end AI management and SDLC cycle using Agile methodology. Experience with Microsoft Power Apps Automation, Co-Pilot AI, including chatbots and conversational AI, OCR tools, and Power BI is an advantage. Practical experience in implementing LEAN, AGILE, and Design Thinking is preferred. Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Responsible for leading and mentoring development teams, collaborating on requirements, architecting and implementing scalable microservices, ensuring code quality and security, troubleshooting and testing solutions, managing priorities, overseeing demo content, facilitating cross-team communication, coordinating with vendor teams, and enhancing business functions through reliable and scalable applications. 1. Lead and mentor development teams in the design, development, and deployment solutions (e.g., Java-based microservices) 2. Collaborate with cross-functional teams to gather and understand requirements for system enhancements or new features. 3. Architect, write, and implement scalable, resilient, and high-performing microservices solutions. 4. Ensure quality, performance, and security of code and developed solutions. 5. Identify and troubleshoot system deficiencies and implement effective solutions. 6. Perform testing on the solutions. 7. Stay updated with industry trends and best practices in microservices architecture and Java development. 8. Manage and triage competing priorities appropriately and provide effective status updates (incl. issue escalations) to the executive leadership team. 9. Act as owner of software demo content and acceptances. 10. Facilitate communication and problem-solving in large cross-group development efforts across multiple development teams and business owners. 11. Articulate needs clearly to onsite and offshore vendor teams. 12. Improve business functions (e.g., Operations) through hardening of applications in terms of reliability and scalability. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Seven (7) years of relevant work experience in both front-end and back-end application design and development Knowledge, Skills and Abilities Fluency in English Accuracy & Attention to Detail Influencing & Persuasion Planning & Organizing Problem Solving Project Management Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Responsible for designing and implementing user-facing features, developing server-side logic and databases, integrating third-party APIs, conducting testing and debugging, deploying applications, implementing security measures, optimizing performance, and collaborating with cross-functional teams to ensure alignment with project requirements. 1. Design and implement user-facing features to ensure a seamless and responsive user experience across various applications. 2. Develop server-side logic and databases to support front-end functionalities and ensure smooth data processing. 3. Design, implement, and maintain databases to store and manage application data efficiently, ensuring data integrity and scalability. 4. Integrate third-party APIs and web services to enhance application functionality and facilitate seamless data exchange with external systems. 5. Maintain version control systems to manage and collaborate on codebase, ensuring code quality, consistency, and easy collaboration within development teams. 6. Conduct thorough testing and debugging of application components to ensure reliability, security, and optimal performance across different environments. 7. Deploy applications to production environments and collaborate with DevOps teams to optimize deployment processes and ensure continuous integration and delivery (CI/CD). 8. Collaborate with Information Security teams and Implement security best practices and measures (e.g., encryption, authentication, authorization) to protect applications from vulnerabilities and cyber threats. 9. Identify and address performance bottlenecks, optimize application performance, and improve scalability to enhance user experience and accommodate growing user demands. 10. Document codebase, APIs, and technical specifications, and collaborate effectively with cross-functional teams including designers, product owners/managers, and other developers to ensure alignment with project requirements and timelines. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Relevant work experience in both front-end and back-end application design and development based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

FXEMEISA_4: On road (Ground Ops); On Road; Dispatch; Pick Up & Delivery; Picking; Packing; International Pick-up; International Delivery; Domestic Pick-up; Domestic Delivery; Customer Service. "Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date" Responsible for the completion of operational processes at station and hub locations which may include ramp and sort operations, courier and despatch operations. Ensures processes are completed safely and in a timely fashion. Accuracy & Attention to Detail;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills;Team Working Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Air Network Support; Operations Support; Operational Support; Dispatch; Admin & Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration & Support; Sort Support & Trace Management; Reporting; Location-based Customer Service FDEMEISA_5: Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. "Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date" Accuracy & Attention to Detail;Microsoft Office & PC Skills;Planning & Organizing Skills;Interpersonal Skills;Problem Solving Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

This position is being created to absorb interns into full-time roles Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Ramp/ Air Operations (P&P and Audits); ULD Handling Grade : 2 "Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date" Responsible for the completion of specific operational activities at station or hub locations which may include sort activities, driving and location based tracking and reporting. Accuracy & Attention to Detail;Planning & Organizing Skills;Problem Solving Skills;Team Working Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Ship to Collect (STC); GCI; Credit & Collections; Disputes; Cash Applications; Billing Supports manager by taking supervisory responsibility for day-to-day coordination of team activities. Ensuring that processes and procedures are completed promptly and consistently and that team activities are in line with company goals and regulatory requirements. Accuracy & Attention to Detail;Microsoft Office & PC Skills;Numerical Skills;Leadership Skills;Written & Verbal Communication Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Responsible for collaborating with stakeholders to gather requirements, analyzing business processes for improvement, translating requirements into specifications, facilitating communication between stakeholders and technical teams, managing product backlog prioritization, leading UAT efforts, driving change management, analyzing data for insights, identifying process improvement opportunities, and implementing projects. 1. Collaborate with business stakeholders to gather and document detailed requirements for IT projects, ensuring alignment with business objectives. 2. Analyze existing business processes to identify areas for improvement and opportunities to leverage IT solutions for increased efficiency and effectiveness. 3. Manage the translation of business requirements into clear and concise functional specifications, including user stories, use cases, and acceptance criteria, to guide development efforts. 4. Serve as a liaison between business stakeholders and technical teams, facilitating communication and ensuring a shared understanding of project goals and requirements. 5. Collaborate in the prioritization of the product backlog, working closely with product managers, product owners and development teams to refine priorities and ensure alignment with business priorities. 6. Manage UAT efforts with business stakeholders to validate that IT solutions meet functional requirements and address business needs. 7. Lead change management efforts by assessing the impact of proposed changes on business processes and systems and coordinating communication and training activities with affected stakeholders. 8. Analyze data to identify trends, patterns, and insights that inform business decision-making and support continuous improvement efforts. 9. Proactively identify opportunities for process improvement and optimization, leveraging IT solutions to drive business value and achieve strategic objectives. 10. Lead and implement regional projects, collaborating with cross-skilled teams to ensure successful execution and alignment with organizational goals and standards. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Five (5) years of relevant experience in business requirements analysis and translation into technical specifications, facilitating communication between stakeholders, and ensuring successful implementation of IT solutions Knowledge, Skills and Abilities Fluency in English Accuracy & Attention to Detail Influencing & Persuasion Planning & Organizing Problem Solving Project Management FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Responsible for accuracy, completeness, consistency, and reliability of the data analytics, reporting, and data products across the organization, adhering to best practices, collaborating with cross-functional teams to deliver high-quality software solutions. Define, implement, and maintain data quality rules, validations, and profiling across key datasets. Work with Data Engineers and Analysts to identify critical data elements (CDEs) and set quality thresholds. Establish data quality SLAs and alerting mechanisms for pipeline failures or data anomalies. Build or integrate tools for automated data validation, profiling, and anomaly detection Develop test suites for pipelines, including row count checks, null value thresholds, schema validation, and referential integrity. Contribute to data observability frameworks and contribute to metadata enrichment and data documentation to increase data transparency. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Relevant work experience in data quality testing based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

As Cloud Engineer you will be responsible for the deployment, integration, and management of private, public, and/or hybrid cloud platform services supporting the development of complex analytical applications at enterprise scale. In this role the candidate must be able to demonstrate their networking and security protocol knowledge to ensure safe and scalable environment provisioning while protecting accessibility to data assets residing within. The candidate will be developing infrastructure as code using scripts, templates, blueprints, workflows, CI/CD orchestration tools, and other automation technologies in the spirit of speed and consistency. Continuous collaboration will be an important aspect of this role working with a variety of architects and peer engineering teams ensuring deployed services meet the highest levels of scalability, reliability, and performance while balancing security, maintainability, reliability, and operational excellence. Minimum Education Bachelor's Degree/equivalent in computer science, engineering, or information systems and/or equivalent formal training or work experience. Minimum Experience Three to four (3-4) years’ experience in cloud engineering or related field. Experience providing leadership in a general planning or consulting setting. Some experience as a leader or a senior member of multi-function project teams. A related advanced degree may offset the related experience requirements. Knowledge, Skills and Abilities Strong oral and written communication skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Provide strategic project support for information technology teams to ensure projects are delivered on time, within budget and conform to quality standards while mitigating risks and constraints. Manages it activities of both external and internal resources to ensure that projects meet established deadlines. Manages project relations and communications between business and technical members, developing and executing project management plan to ensure pomp process methodologies compliance. Plans and coordinates activities in order to ensure project goals are met within defined scope, time, and cost constraints. Develops strong working relationships with all key stakeholders. Facilitates stakeholder analysis to ensure requirement definition alignment with project scope, works closely with business partners to define business requirements and align projects with overall company strategic objectives. Performs project communication planning, information distribution, progress reporting, and overall project administration. Proactively identifies and plans for potential risks, builds contingency plans, and takes action to mitigate risks. Provides technical/solution expertise and advice to senior/executive management on domain application landscape and current and emerging systems trends, practices, opportunities and risks within area of expertise. Delivers analysis, interpretation and application of complex information in order to influence optimal business decisions. Leads high impact cross-functional projects and initiatives. Is future oriented and drives strategic planning. Influences and supports cross-functional project teams in order to achieve optimal results for the business. Advanced analytical and problem solving skills. Ability to effectively lead multiple projects. •Strong organizational, time management, interpersonal skills with ability to effectively multi-task. •Comprehensive computer skills using Excel, Word, PowerPoint, Business Objects. Comprehensive presentation, verbal and written communication skill. Seven (7) years’ relevant experience in project and process planning and management. Project Management Professional (PMP) certification preferred. Knowledge of cross functional departmental processes preferred. FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Responsible for collaborating with stakeholders to gather requirements, analyzing business processes for improvement, translating requirements into specifications, facilitating communication between stakeholders and technical teams, managing product backlog prioritization, leading UAT efforts, driving change management, analyzing data for insights, identifying process improvement opportunities, and implementing projects. 1. Collaborate with business stakeholders to gather and document detailed requirements for IT projects, ensuring alignment with business objectives. 2. Analyze existing business processes to identify areas for improvement and opportunities to leverage IT solutions for increased efficiency and effectiveness. 3. Manage the translation of business requirements into clear and concise functional specifications, including user stories, use cases, and acceptance criteria, to guide development efforts. 4. Serve as a liaison between business stakeholders and technical teams, facilitating communication and ensuring a shared understanding of project goals and requirements. 5. Collaborate in the prioritization of the product backlog, working closely with product managers, product owners and development teams to refine priorities and ensure alignment with business priorities. 6. Manage UAT efforts with business stakeholders to validate that IT solutions meet functional requirements and address business needs. 7. Lead change management efforts by assessing the impact of proposed changes on business processes and systems and coordinating communication and training activities with affected stakeholders. 8. Analyze data to identify trends, patterns, and insights that inform business decision-making and support continuous improvement efforts. 9. Proactively identify opportunities for process improvement and optimization, leveraging IT solutions to drive business value and achieve strategic objectives. 10. Lead and implement regional projects, collaborating with cross-skilled teams to ensure successful execution and alignment with organizational goals and standards. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Five (5) years of relevant experience in business requirements analysis and translation into technical specifications, facilitating communication between stakeholders, and ensuring successful implementation of IT solutions Knowledge, Skills and Abilities Fluency in English Accuracy & Attention to Detail Influencing & Persuasion Planning & Organizing Problem Solving Project Management FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Responsible for conducting data analysis to extract actionable insights, exploring datasets to uncover patterns and anomalies, analyzing historical data for trend identification and forecasting, investigating data discrepancies, providing user training and support on data analysis tools, communicating findings through compelling visualizations, supporting data projects, and ensuring data accuracy and integrity. 1. Conduct data analysis to extract actionable insights and drive decision-making. 2. Explore and visualize datasets to uncover patterns, trends, and anomalies. 3. Analyze historical data to identify trends and develop forecasts for future performance. 4. Investigate and identify root causes of issues or discrepancies in data. 5. Provide training and support to users on data analysis tools and techniques. 6. Communicate findings and insights through compelling data visualizations and narratives. 7. Support data-related projects by providing analytical expertise and insights. 8. Ensure data accuracy, completeness, and integrity through quality assurance processes. Education: Bachelor's degree or equivalent in Computer Science, MIS, Mathematics, Statistics, or similar discipline. Master's degree or PhD preferred. Relevant work experience as in data analysis based on the following number of years: Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Analytical Skills Accuracy & Attention to Detail Numerical Skills Planning & Organizing Skills Presentation Skills Statistical Knowledge Data Modeling and Visualization Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Responsible for leading and mentoring development teams, collaborating on requirements, architecting and implementing scalable microservices, ensuring code quality and security, troubleshooting and testing solutions, managing priorities, overseeing demo content, facilitating cross-team communication, coordinating with vendor teams, and enhancing business functions through reliable and scalable applications. 1. Lead and mentor development teams in the design, development, and deployment solutions (e.g., Java-based microservices) 2. Collaborate with cross-functional teams to gather and understand requirements for system enhancements or new features. 3. Architect, write, and implement scalable, resilient, and high-performing microservices solutions. 4. Ensure quality, performance, and security of code and developed solutions. 5. Identify and troubleshoot system deficiencies and implement effective solutions. 6. Perform testing on the solutions. 7. Stay updated with industry trends and best practices in microservices architecture and Java development. 8. Manage and triage competing priorities appropriately and provide effective status updates (incl. issue escalations) to the executive leadership team. 9. Act as owner of software demo content and acceptances. 10. Facilitate communication and problem-solving in large cross-group development efforts across multiple development teams and business owners. 11. Articulate needs clearly to onsite and offshore vendor teams. 12. Improve business functions (e.g., Operations) through hardening of applications in terms of reliability and scalability. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Seven (7) years of relevant work experience in both front-end and back-end application design and development Knowledge, Skills and Abilities Fluency in English Accuracy & Attention to Detail Influencing & Persuasion Planning & Organizing Problem Solving Project Management FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

We are seeking an experienced IBM ITX Developer with a strong background in IBM Integration Tool (ITX) to join our team. The ideal candidate will have hands-on expertise in developing, implementing, and debugging ITX maps, along with managing EDI transactions in the logistics and supply chain domain. Primary Skills: IBM ITX (WebSphere Transformation Extender) Development: Proficiency in designing, developing, and debugging ITX maps. Data Formats: Experience with various data formats, including ANSI X12, EDIFACT, XML, JSON, FF, and CSV. Experience or strong knowledge of communication and data handling protocols ( AS2, EDI, HTTPS, FTPS/SFTP/SCP/OFTP, POP3/SMTP, Web Services, etc. ) Communication Protocols: Experience with communication protocols like AS2, SFTP, and others relevant to logistics. Technical Problem-Solving: Ability to identify, analyze, and resolve technical issues independently. Teamwork and Collaboration: Strong interpersonal skills and the ability to work effectively in a team environment. Education: Bachelors’ degree or equivalent in Computer Science, MIS, or similar discipline. Accreditation: Specific business accreditation for Business Intelligence. Experience: Relevant work experience in data engineering based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Analytical Skills Accuracy & Attention to Detail Numerical Skills Planning & Organizing Skills Presentation Skills Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Financial Systems; Computerized Decision Support Systems; Financial Models What will you do: Participate in the process to define, analyze and formalize business requirements for identified areas of improvements. Support the process to define, analyze and evaluate detailed functional requirements for projects by working in close liaison with end-users and other functions to ensure alignment to evolving business requirements. Participate in Test, Training and Implementation activities. Develop, edit and maintain project documentation including user documentation. Act as local SME and Provide 1st and 2nd line support and ongoing maintenance on live systems, and ensure co-ordination with all teams involved. Develop/write queries and reports Conduct meetings on different levels of management for purposes of presentations, reviews, approvals of recommendations, etc. Understand technology trends in own area of responsibility and apply this knowledge to bring solutions to the end-users. Develop good understanding of the key business processes. Plan and lead smaller projects; support more complex or parts of divisional/regional projects. You will be a great fit if you: Have a Master or Bachelor degree in Informatics/Accounting, Commercial Engineer/Degree or Computer Sciences/Civil Engineer or equivalent by experience. Have 3 to 5 years of experience, preferably in similar roles and/or industries. Have a strong knowledge of finance related processes (Procure-to-Pay, Record-to-Report), and a good business understanding and experience/interest in business processes and Information System development. Have knowledge of Business Process Design and Systematic working methods. Have knowledge of PeopleSoft Financials and/or Oracle Cloud Financials (or a similar ERP system) as a business application analyst. Key modules: Accounts Payable, Travel & Expense, General Ledger, Fixed Assets, Project Costing, Cash Management. Are self-motivated with excellent interpersonal and communication skills. Have excellent analytical and problem-solving skills. Are fluent in English Analytical Skills;Problem Solving Skills;Presentation Skills;Interpersonal Skills;Judgement & Decision Making Skills FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

We are seeking a highly experienced and motivated Senior IBM ITX Developer to lead the design, development, implementation, and support of complex data transformation and integration solutions using IBM Sterling Transformation Extender (ITX/WTX). In this role, you will leverage your deep technical expertise to architect robust solutions, mentor junior team members, troubleshoot issues, drive best practices, and collaborate effectively with stakeholders, architects, and business analysts to deliver high-quality integration outcomes. Key Responsibilities: Technical Leadership & Design: Lead the design, development, and implementation of complex, high-volume data transformation maps and integration flows using IBM ITX (Map Designer, Type Designer, etc.). Architect robust and scalable ITX solutions considering performance, maintainability, and reusability. Analyse complex business requirements and translate them into detailed technical designs, mapping specifications, and architectural recommendations. Oversee and contribute to the creation and management of complex Type Trees for various standards (EDI ANSI X12, EDIFACT, XML, JSON, SWIFT, HIPAA, etc.) and custom formats. Development & Implementation: Develop and implement sophisticated mapping logic, validation rules, and error handling mechanisms within ITX. Work extensively with various ITX adapters and connectivity protocols (MQ, File, DB, FTP/SFTP, HTTP/S, AS2, SOAP, REST). Optimize ITX maps and systems for performance and efficiency, particularly for large file processing. Mentorship & Best Practices: Mentor and guide junior ITX developers, providing technical assistance and promoting skill development. Define, document, and champion development standards, best practices, and reusable components for ITX development within the team. Participate in and lead code reviews to ensure quality, standards adherence, and optimal design. Troubleshooting & Support: Lead troubleshooting efforts for complex and critical production issues, performing root cause analysis and implementing effective solutions. Provide expert-level (L3) support for ITX applications and integration flows. Develop strategies for proactive monitoring and performance tuning of ITX environments. Collaboration & Communication: Collaborate closely with integration architects, project managers, business analysts, and client teams. Effectively communicate technical designs, issues, and solutions to both technical and non-technical audiences. Nice To Have: Experience working with IBM complementary products: IBM WebSphere family, IBM PEM Community Manager (PCM), Lightwell B2B Framework Working experience with ETL, Java, Python, Cloud technologies is strong plus. Familiarity with Supply Chain & Logistics Domain (EDI 204, 210, 214, 810, 820, Etc.). Education: Bachelor's degree or equivalent in Computer Science, MIS, Mathematics, Statistics, or similar discipline. Master's degree or PhD preferred. Relevant work experience in data engineering based on the following number of years: Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Analytical Skills Accuracy & Attention to Detail Numerical Skills Planning & Organizing Skills Presentation Skills Data Modeling and Database Design ETL (Extract, Transform, Load) Skills Programming Skills Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.