Responsibilities: * Develop & execute CRM strategies * Analyze customer data & insights * Manage customer relationships * Implement CRM solutions * Collaborate with sales team on lead generation
About Chefhouse: Chefhouse is an emerging food innovation startup revolutionizing how chefs, customers, and curated suppliers connect. With a growing ecosystem and investor base, we are building scalable systems to drive transparency, efficiency, and exceptional brand trust across every stakeholder we serve. Key Responsibilities: Act as the first point of contact for inbound calls from stakeholders (investors, distributors, suppliers, and others). Ensure all calls are attended, responded to, or followed up within a defined timeframe . Maintain a daily log of all calls received, missed, returned, and escalated . Collaborate with internal teams (e.g., operations, finance, investor relations) to provide stakeholders with accurate updates. Handle concerns and escalate sensitive issues to the appropriate team/person with context. Ensure call recordings, summaries, and stakeholder feedback are updated regularly for review. Generate end-of-day call reports highlighting response rates, pending follow-ups, and escalations. Contribute to creating a professional, courteous, and stakeholder-friendly environment in line with the Chefouse brand. What’s Expected from You: 4-5 years of total experience, including at least 2 years in client or customer-facing roles. Strong interpersonal skills with the ability to listen, respond, and build rapport with different types of external stakeholders. Fluent in English and Malayalam (spoken and written). Highly organized with the ability to track, report, and follow up without supervision. Comfortable using or learning call logging/CRM software or call center platforms . A proactive attitude and calm demeanor, especially when handling complaints or time-sensitive concerns. Ability to work from the front office or coordination desk and represent the brand professionally. Reporting To: Operations Manager / Founder Job Type: Full-time Pay: ₹30,000.00 per month Schedule: Day shift Experience: Client Facing / Customer Facing: 2 years (Required) Language: English (Required) Work Location: In person Application Deadline: 19/07/2025 Expected Start Date: 20/07/2025
About Chefouse: Chefouse is building the future of food manufacturing through a fast-growing network of small-scale, high-efficiency food production units. We specialize in bakery, snacks, and FMCG products, delivering quality with consistency and innovation. Our production units are the heart of this mission. Role Overview: We are hiring a Senior Production Executive to manage the end-to-end production operations of our unit. This role is ideal for someone with a strong background in FMCG food production , particularly in bakery items , and the ability to lead, coordinate, and execute daily production with precision. This person will be responsible for ensuring timely production, quality compliance, raw material planning, labor coordination, and ERP data updates. Key Responsibilities:Production Oversight Supervise daily production across all lines, ensuring targets and quality standards are met Coordinate with chefs, laborers, and packing teams to execute plans efficiently Monitor shift planning, output tracking, and production flow Bakery Product Management Oversee the production of cookies, snacks , and other bakery and food products Maintain standardization in taste, texture, shelf life, and presentation Troubleshoot issues in process or output quality as needed Material Planning & Inventory Work with procurement and factory management to ensure timely raw material availability Track raw material usage, wastage, and update ERP/inventory systems accordingly Maintain documentation of batch outputs and material consumption Quality & Compliance Coordinate with the QC team for hygiene, packing, and quality checks Ensure adherence to ISO or internal production protocols Maintain batch-wise and daily production logs Team Supervision Guide and manage line-level workers and support staff Train new team members on SOPs, hygiene standards, and work discipline Ensure safe, clean, and efficient shop floor practices Requirements: 3+ years of experience in FMCG production Minimum 2 years of hands-on experience in bakery production (cookies/snacks, etc.) Strong understanding of food manufacturing processes and team coordination Proficient in production reporting, ERP use, and inventory documentation Male candidates preferred due to mobility and shift responsibilities Valid 2-wheeler and 4-wheeler licenses required Reporting To: Executive Director Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Work Location: In person
Job Title: Founder's Office Location: Calicut | Full-Time | On-Site About Chefouse: Chefouse is redefining the future of food manufacturing in India with a growing network of small-scale, high-efficiency food production units. As we expand across regions, the Founder's Office plays a crucial role in translating vision into execution. Role Overview: This is a high-impact cross-functional generalist role within the Founder's Office. The person will act as the execution arm of the founder, ensuring that projects, departments, and strategic initiatives are running as per plan — with special focus on project execution (e.g., construction of units) and cross-departmental accountability. The ideal candidate is a natural enabler, who thrives in ambiguity, can work across teams, push things forward without authority, and be the eyes and ears of the founder across operational fronts. Key Responsibilities: 1 . Execution Oversight & Cross-Team Alignment Ensure all departments (Sales, Marketing, Production, Customer Care, etc.) follow through on their tasks and priorities Coordinate weekly progress check-ins and escalation follow-ups Maintain visibility on KPIs, task trackers, and timelines Act as a bridge between the Founder and Department Heads 2 . Department Progress Analysis & Reporting Track and review weekly progress of each department against their plans and KPIs Maintain a central dashboard summarizing progress, pending actions, and key decisions Share weekly updates with the Founder and assist in driving structured review meetings 3 . Project Monitoring Oversee timelines, vendor performance, material delivery, and execution quality for ongoing projects (e.g., new unit construction) Ensure tasks are followed through as per plan; highlight bottlenecks early Track daily/weekly milestones with vendors, internal teams, and consultants 4 . Task Management & Accountability Push team members to close action items on time — politely but firmly Maintain project dashboards or Kanban boards (Notion, Trello, Excel) Flag underperformance or process breakdowns across teams 5 . Process Facilitator Step in to lead stand-ups, review meetings, or process mapping sessions Keep things moving in moments of ambiguity or inertia Support department heads with structure and follow-through 6 . People Coordination Build strong working relationships across teams Support the founder in identifying people issues, misalignment, or coaching moments Step in temporarily across teams when needed to fill execution gaps What Success Looks Like: Projects are delivered on time and per quality benchmarks Departmental OKRs/KPIs are consistently met Bottlenecks are identified early and resolved quickly The Founder is freed from daily execution stress and informed with clear updates Teams feel supported but held accountable What We’re Looking For: Experience in general management, operations, or project coordination Strong execution skills: gets things done without constant supervision High ownership, initiative, and follow-up Excellent people skills: can communicate across hierarchies and push without friction Comfortable with project tracking tools and collaborative documentation (Excel, Notion, Trello) Flexible mindset – willing to adapt to emerging priorities Startup experience is a plus An engineering background is a plus Reporting To: Founder Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Application Question(s): Are you able to travel to or relocate to Hilite Business Park daily? Language: Malayalam (Required) English (Required) Work Location: In person
Job Title: Van Sales Executive Location: Based in Malappuram / Calicut Compensation: Salary + Incentives + Food Allowance About Chefouse: Chefouse is one of Kerala’s fast-emerging FMCG brands, known for delivering high-quality snacks and bakery products through a growing network of distribution and retail channels. We're expanding our van sales force to ensure better reach, availability, and service across the state. Role Overview: We are hiring a Van Sales Executive who will be responsible for delivering products, taking orders, and managing retail relationships across defined sales routes. This is a field-intensive role ideal for someone with strong regional route knowledge and hands-on van sales experience in the FMCG sector. Key Responsibilities: Operate the van across assigned routes to deliver products and generate fresh orders from retailers Build strong relationships with retail shops to ensure regular and repeat orders Ensure correct stock handling, display, and product visibility at the outlet level Maintain accurate sales, order, and collection records on a daily basis Report competitor activity, market feedback, and sales updates regularly Ensure collections and outstanding recovery as per sales protocol Support in achieving route-wise daily, weekly, and monthly sales targets Preferred Route Experience: Candidates familiar with key sales routes across Malappuram, Calicut, Palakkad, Kannur, or other major areas in Kerala will be strongly preferred. Requirements: Minimum 1 year of experience in Van Sales (FMCG preferred) Strong local route knowledge and retail market familiarity Ability to independently manage van operations and shop relations Valid 2-wheeler and 4-wheeler driving licenses (mandatory) Discipline in reporting, basic sales record keeping, and cash handling Malayalam communication is essential; basic Hindi/English is a plus Compensation & Perks: Fixed Monthly Salary Performance-Based Incentives Daily Food Allowance Support from back-end team for coordination and route planning Reporting To: Sales Coordinator / Territory Sales Manager Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Ability to commute/relocate: Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Van Sales: 1 year (Required) Language: Malayalam (Required) Willingness to travel: 100% (Required) Work Location: In person Speak with the employer +91 8086999978
Job Title: Founder's Office Location: Calicut | Full-Time | On-Site About Chefouse: Chefouse is redefining the future of food manufacturing in India with a growing network of small-scale, high-efficiency food production units. As we expand across regions, the Founder's Office plays a crucial role in translating vision into execution. Role Overview: This is a high-impact cross-functional generalist role within the Founder's Office. The person will act as the execution arm of the founder, ensuring that projects, departments, and strategic initiatives are running as per plan — with special focus on project execution (e.g., construction of units) and cross-departmental accountability. The ideal candidate is a natural enabler, who thrives in ambiguity, can work across teams, push things forward without authority, and be the eyes and ears of the founder across operational fronts. Key Responsibilities: 1 . Execution Oversight & Cross-Team Alignment Ensure all departments (Sales, Marketing, Production, Customer Care, etc.) follow through on their tasks and priorities Coordinate weekly progress check-ins and escalation follow-ups Maintain visibility on KPIs, task trackers, and timelines Act as a bridge between the Founder and Department Heads 2 . Department Progress Analysis & Reporting Track and review weekly progress of each department against their plans and KPIs Maintain a central dashboard summarizing progress, pending actions, and key decisions Share weekly updates with the Founder and assist in driving structured review meetings 3 . Project Monitoring Oversee timelines, vendor performance, material delivery, and execution quality for ongoing projects (e.g., new unit construction) Ensure tasks are followed through as per plan; highlight bottlenecks early Track daily/weekly milestones with vendors, internal teams, and consultants 4 . Task Management & Accountability Push team members to close action items on time — politely but firmly Maintain project dashboards or Kanban boards (Notion, Trello, Excel) Flag underperformance or process breakdowns across teams 5 . Process Facilitator Step in to lead stand-ups, review meetings, or process mapping sessions Keep things moving in moments of ambiguity or inertia Support department heads with structure and follow-through 6 . People Coordination Build strong working relationships across teams Support the founder in identifying people issues, misalignment, or coaching moments Step in temporarily across teams when needed to fill execution gaps What Success Looks Like: Projects are delivered on time and per quality benchmarks Departmental OKRs/KPIs are consistently met Bottlenecks are identified early and resolved quickly The Founder is freed from daily execution stress and informed with clear updates Teams feel supported but held accountable What We’re Looking For: Experience in general management, operations, or project coordination Strong execution skills: gets things done without constant supervision High ownership, initiative, and follow-up Excellent people skills: can communicate across hierarchies and push without friction Comfortable with project tracking tools and collaborative documentation (Excel, Notion, Trello) Flexible mindset – willing to adapt to emerging priorities Startup experience is a plus An engineering background is a plus Reporting To: Founder Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Application Question(s): Are you able to travel to or relocate to Hilite Business Park daily? Language: Malayalam (Required) English (Required) Work Location: In person
Job Title: Senior R&D Executive Location: Kakkanchery | Full-Time | On-Site Industry: FMCG | Packaged Foods | Snacks | Bakery About Chefouse: Chefouse is a fast-growing food manufacturing brand with a vision to revolutionize India's FMCG landscape by building a scalable network of small-scale, high-efficiency food production units. At the heart of our growth lies constant innovation and a commitment to delivering superior, customer-loved products. Role Overview: We are looking for a Senior R&D Executive to lead both new product development and existing product improvement initiatives. This role demands strong technical expertise, market awareness, and cross-functional coordination to ensure Chefouse products meet evolving consumer needs, competitive benchmarks, and internal quality standards. You’ll work closely with the production, quality, marketing, and sales teams to drive the product pipeline from concept to launch and ensure continuous improvement post-launch. Key Responsibilities: New Product Development Identify market opportunities by studying trends, consumer behaviour, and competitor products Lead ideation, formulation trials, and testing processes for new products Ensure alignment with brand positioning, shelf life, cost, and regulatory requirements Coordinate lab-scale to pilot-scale trials and handover to production for final scale-up Product Improvement & Optimisation Analyse the performance of existing SKUs and initiate improvements in taste, shelf life, cost, and packaging Incorporate feedback from the production, QC, and customer care teams to resolve product-related challenges Work with the branding/marketing teams to improve product appeal and relevance Market & Competitor Research Conduct competitor benchmarking and sensory evaluations Monitor trends in flavours, formats, ingredients, and packaging Develop insights that guide innovation and product differentiation Cross-Functional Coordination Collaborate with Marketing for product positioning and concept validation Coordinate with Sales for field feedback and customer expectations Align with the Quality Control team to ensure product consistency and complaint resolution Documentation & Handover Maintain R&D documentation, including formulations, trials, batch reports, and SOPs Ensure smooth handover to the production and QA teams for commercial rollout What We're Looking For: 4+ years of experience in R&D in reputed FMCG or packaged food companies Strong formulation and product development skills across snacks, bakery, or processed foods Hands-on experience in sensory testing, shelf-life studies, and scaling up formulations Excellent coordination and communication skills to work across departments Exposure to food safety, regulatory standards, and consumer trends M.Sc in Food Technology, Food Science, or related disciplines is required. Nice to Have: Experience handling customer feedback loops for product improvement Familiarity with packaging innovations and cost optimisation Experience working with ERP systems and documentation platforms Reporting To: Executive Director Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Ability to commute/relocate: Malappuram, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Research and Development: 2 years (Required) FMCG Industry: 2 years (Required) Language: Malayalam (Required) English (Required) Work Location: In person
Job Title: Business Development Executive (Telecalling / Inside Sales) Location: Calicut | Full-Time | On-Site Salary: Up to ₹15,000 + Incentives About Chefouse: Chefouse is one of Kerala’s fastest-growing food manufacturing brands, bringing high-quality, innovative products to the market through a strong distribution and retail network. As we expand our customer base, we’re building a high-energy inside sales team to drive lead conversions and distributor onboarding. Role Overview: We are looking for energetic Business Development Executives to join our inside sales team. This is a telecalling-based sales role where you’ll handle warm leads, make outbound calls, follow up regularly, and close deals. You’ll also support the team with documentation, reporting, and maintaining CRM hygiene. Key Responsibilities: Make outbound calls to potential customers and distributors from a given lead database Follow up with leads consistently to build trust and convert them to sales Explain product features, pricing, and business model clearly and persuasively Work toward weekly and monthly sales targets Maintain call logs, follow-up records, and lead status updates Coordinate with field sales or other departments for smooth onboarding Prepare and share daily/weekly sales performance reports Requirements: 6 months to 1 year of experience in telecalling, telesales, or inside sales Strong communication skills in Malayalam and basic English Confident, persuasive, and good listener Target-oriented with a go-getter attitude Familiarity with phone sales tools, CRM, or Excel is a plus Ability to work in a structured sales environment with follow-up discipline What We Offer: Fixed Salary: Up to ₹15,000/month Attractive performance incentives Structured sales process with clear targets and growth support Opportunity to grow into field sales, business development, or account management roles Reporting To: Business Development Lead Job Type: Full-time Pay: Up to ₹15,000.00 per month Ability to commute/relocate: Olavanna, Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required) Language: Malayalam (Required) Location: Olavanna, Calicut, Kerala (Preferred) Work Location: In person
Job Title: Territory Sales Manager – Northern Kerala Location: Based in Calicut / Malappuram (Field Role) Office Location: HiLITE Business Park, Calicut Territory Covered: Malappuram, Calicut, Wayanad, Kannur, Kasaragod About Chefouse: Chefouse is a rapidly growing food manufacturing brand reshaping India’s FMCG landscape through its high-quality snacks and bakery products. With multiple production units across Kerala and a strong commitment to retail penetration, we are expanding our regional sales leadership. Role Overview: We are looking for a high-performing Territory Sales Manager (TSM) to lead and grow our market share across Northern Kerala . This person will drive sales generation , retail expansion , and distributor/channel management by onboarding new outlets, supporting the field team, and ensuring target achievement. The TSM will work closely with the internal sales team and distributors, while also coordinating with the central office in HiLITE Business Park and visiting production units for periodic reviews. Key Responsibilities: Sales Generation & Market Expansion Drive product sales by onboarding new retailers, dealers, and stockists across the assigned districts Identify high-potential areas for market entry and expansion Ensure monthly sales and outlet coverage targets are achieved Plan and execute retail activations in collaboration with the marketing team Distributor & Field Team Management Manage distributor relationships: performance, stock movement, and issue resolution Oversee and support the field sales team in day-to-day retail onboarding and order-taking Conduct joint field visits, review performance, and guide team members Maintain alignment between central strategy and field execution Reporting & Coordination Monitor daily sales reports, collections, and coverage Ensure accurate data entry, reporting, and feedback sharing Travel between production units and the head office for meetings, updates, and coordination Serve as a key regional point of contact for sales, marketing, and supply chain teams Requirements: 2 to 5 years of field sales experience in the FMCG industry Strong experience in dealer/distributor onboarding and retail sales development Proficiency in handling local markets in North Kerala (Malappuram to Kasaragod) Good coordination and communication skills to manage people and processes Must have valid 2-wheeler and 4-wheeler driving licenses Comfortable with frequent field travel and inter-district mobility Compensation & Benefits: Fixed Monthly Salary Sales Incentives (Performance-Based) Travel Allowance + Food Allowance Phone/field support as applicable Reporting To: Sales Manager / CEO Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Ability to commute/relocate: Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: FMCG Field Sales: 2 years (Required) Language: Malayalam (Required) Willingness to travel: 100% (Preferred) Work Location: In person
Job Title: Van Sales Executive Location: Based in Malappuram / Calicut Compensation: Salary + Incentives + Food Allowance About Chefouse: Chefouse is one of Kerala’s fast-emerging FMCG brands, known for delivering high-quality snacks and bakery products through a growing network of distribution and retail channels. We're expanding our van sales force to ensure better reach, availability, and service across the state. Role Overview: We are hiring a Van Sales Executive who will be responsible for delivering products, taking orders, and managing retail relationships across defined sales routes. This is a field-intensive role ideal for someone with strong regional route knowledge and hands-on van sales experience in the FMCG sector. Key Responsibilities: Operate the van across assigned routes to deliver products and generate fresh orders from retailers Build strong relationships with retail shops to ensure regular and repeat orders Ensure correct stock handling, display, and product visibility at the outlet level Maintain accurate sales, order, and collection records on a daily basis Report competitor activity, market feedback, and sales updates regularly Ensure collections and outstanding recovery as per sales protocol Support in achieving route-wise daily, weekly, and monthly sales targets Preferred Route Experience: Candidates familiar with key sales routes across Malappuram, Calicut, Palakkad, Kannur, or other major areas in Kerala will be strongly preferred. Requirements: Minimum 1 year of experience in Van Sales (FMCG preferred) Strong local route knowledge and retail market familiarity Ability to independently manage van operations and shop relations Valid 2-wheeler and 4-wheeler driving licenses (mandatory) Discipline in reporting, basic sales record keeping, and cash handling Malayalam communication is essential; basic Hindi/English is a plus Compensation & Perks: Fixed Monthly Salary Performance-Based Incentives Daily Food Allowance Support from back-end team for coordination and route planning Reporting To: Sales Coordinator / Territory Sales Manager Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Ability to commute/relocate: Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Van Sales: 1 year (Required) Language: Malayalam (Required) Willingness to travel: 100% (Required) Work Location: In person Speak with the employer +91 8086999978