Business Analyst

Business Analyst, Sales Operations:

As Gartner Conferences continues its rapid expansion, we are seeking a highly motivated and analytical Sales Operations Analyst to join our dynamic team. This pivotal role supports the operational needs of our growing sales organization (GES and GCC, formerly Evanta), directly impacting sales effectiveness, productivity, and business growth.

This role is a key member of the Sales Operations team, focusing on driving sales effectiveness and improving productivity through recurring performance and operational reporting, process optimization, and data-driven decision support.

Why Join Us?

• Influence Strategy: Play a critical role in shaping sales processes and driving data-backed decisions.

• Innovative Environment: Collaborate with passionate professionals in a culture that values integrity, growth, and collaboration.

• Career Growth: Gain exposure to executive leadership and cross-functional teams, with ample opportunities to expand your skills and advance your career.

Responsibilities:

• Deliver recurring sales performance and operational reports (pipeline, activities, inventory, bookings forecast, conversion metrics) to drive transparency and accountability across the sales organization.

• Prepare executive-level analytics and presentation materials for sales leadership, highlighting key performance insights and actionable recommendations.

• Partner with Sales, Marketing, Finance, and IT to streamline end-to-end sales processes and implement best-in-class operational practices.

• Support the annual quota and compensation planning process along with the continual territory optimization initiatives.

• Validate and analyze large sales and operational data sets to develop KPIs and build dashboards that improve sales performance and drive business growth.

• Respond to ad-hoc data and reporting requests from sales leadership and business stakeholders, ensuring timely and accurate delivery.

• Document and continuously improve sales operations processes and data quality to drive efficiency and scalability.

• Support the successful transition to Salesforce CRM, including data migration and testing.

Experience Requirements:

• Bachelor’s degree required; Master’s preferred, ideally in analytics, quantitative, finance, or a related discipline.

• 2+ years of experience in sales operations, business analytics, or a related field.

• Exceptional analytical skills with a proven ability to interpret and visualize complex sales data.

• Strong verbal and written communication skills, with experience presenting findings to sales leadership.

• Proficiency in Excel, MS Power Platform (BI, Apps, Automate), and CRM platforms (Salesforce preferred); and managing end-to-end analytics projects including requirements gathering, stakeholder alignment, and cross-functional project delivery.

• Demonstrate core values: integrity, collaboration, a growth mindset, and objectivity.

• Ability to thrive in a fast-paced, dynamic sales environment and maintain a positive, solutions-oriented approach to challenges.

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work .

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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