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Branch Manager Operations (Healthcare/Logistics)

5 - 9 years

0 Lacs

delhi

Posted:1 day ago| Platform: Shine logo

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Skills Required

grievances healthcare communication staff training operations mitigation strategies warehouse operations customer experience pharmaceutical industry coordination process improvement logistics management compliance communication skills team leadership logistics healthcare industry escalation management customer service customer contact operations management warehouse management vendor management team performance risk management risk assessment branch management leadership problem solving team management strategy analytical skills bpharm ecommerce dpharm problemsolving

Work Mode

On-site

Job Type

Full Time

Job Description

You are looking to hire a Branch Manager to supervise the daily operations at the ADS Centre. As the Branch Manager, you will be responsible for leading cross-functional teams, enhancing operational efficiency, and maintaining high service standards. This role requires expertise in operations, logistics, warehouse management, and customer service within the healthcare and logistics industry. Your primary responsibilities will include strategic operations management, supporting the execution of business strategies, driving process enhancements, and establishing and upholding standard operating procedures (SOPs) and workflow policies. You will also oversee team and resource management, including leading various teams, training and monitoring staff, ensuring team motivation and collaboration, and managing resource planning and cost control. Effective communication and coordination are essential in this role. You will be required to address internal and external quality and service issues, work closely with cross-functional teams and departments, maintain meticulous attention to detail in execution and planning, handle escalations, and serve as a key customer contact. Furthermore, you will need to identify operational risks, implement mitigation strategies, ensure compliance with standards, and maintain excellent customer experience through effective vendor management. To be successful in this position, you should have a Bachelor's degree in Business, Operations, or a related field (preferably a Master's degree), with 5-7 years of experience in operations, logistics, or healthcare. Strong team management and leadership skills, problem-solving abilities, and excellent communication skills are also required. If you possess the required qualifications and skills and are interested in being part of a rapidly growing and dynamic operations environment, we encourage you to apply for this Branch Manager position. ,

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