633 Team Performance Jobs

About the Role: We are looking for an experienced Voice to manage the Voice, Chat, and Email teams. This role involves overseeing people management, team performance, night-shift operations, and rotational work-offs , including potential weekend coverage. You will ensure excellent customer service delivery and strong customer outcomes, while handling complex customer queries. The role requires effective collaboration with on-shore and off-shore teams to maintain high service standards. Key Responsibilities: Lead and manage the Voice/Chat/Email team to deliver exceptional customer experiences. Drive people management and monitor performance for operational excellence. Ensure adherence to UK r...

Hi, We are hiring for Leading ITES Company Team Lead - Collections Role Key Skills a) 5+ years of experience in Accounts Receivable - Collections management b) Strong knowledge of regulatory compliance in collections. c) Prior team leading International voice experience B2B/B2C Collections. d) Any Graduate Job Description: Strategy & Planning Develop and implement effective collection strategies to maximize recovery rates. Set departmental goals and KPIs aligned with business objectives. Team Management Recruit, train, and lead a team of collection agents and supervisors. Monitor team performance and provide coaching for continuous improvement. Operations Oversee daily collection activities ...

Notion Press is looking for Author Relationship Manager Team Lead to join our team Roles and Responsibility Develop and implement effective strategies to manage author relationships and drive business growth. Lead and motivate a team of authors to achieve their goals and objectives. Collaborate with cross-functional teams to ensure seamless execution of projects. Build and maintain strong relationships with authors, publishers, and other stakeholders. Analyze market trends and competitor activity to identify opportunities for improvement. Provide guidance and support to junior team members to enhance their skills and performance. Job Requirements Proven experience in author relationship mana...

Ways of Working Office / Field: Employees are expected to work from the office on all days out of their respective base locations About The Team - Swiggy Dineout is building Indias largest dining out platform that processes more than 100M diners for its partner restaurants across its network for 21000 restaurants in 34 cities and growing We are striving to augment our consumer promise of enabling unparalleled convenience by helping diners explore restaurants across all categories from QSRs, cafes, casual dining, premium, fine dining and more and offer the widest range of offers on restaurant bills through easy payments on the app We are on a mission to change the way India dines out If you a...

Join our Team About this opportunity: Ericsson is inviting applications for the position of PS SME, a role central to our operational excellence In this role, your core responsibilities will revolve around mapping requirements & providing best solutions involving evaluation & definition of scope of project and finalization of project requirements Understanding & mapping clients requirements / enhancements of the product, requirement analysis and implementing solutions that effectively resolve problems or provide improvement Monitoring multiple projects from conceptualization and visualization to technology mapping and final execution Ensuring timely completion and delivery of project to the ...

About Payoneer Founded in , Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the worlds underserved businesses to a rising global economy Were a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories By taking the complexity out of the financial workflowsincluding everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligencewe give businesses the tools they need to work efficiently worldwide and grow with confidence A universe of opportunities Open to yo...

Hi, We are hiring for the Leading ITES Company for Delivery Manager. Job Responsibilities: Overseeing the daily business and administrative operations and improving operating procedures for optimal efficiency Assessing and enhancing the efficiency of internal and external operational processes Leading and motivating staff to achieve organizational objectives Overseeing the recruitment process to attract the best candidates and reduce employee turnover Mentoring and inspiring employees to key into the vision of management Establishing policies that improve and promote account vision and culture Evaluating company performance and recommend strategies to improve results Collaborating with manag...

Pune, Ahmedabad INR 8 40 LPA 10 80 LPA About The Position The Manager CSR & Livelihood Programs will lead and manage livelihood-based initiatives aimed at enhancing income-generation opportunities for youth, women, farmers, micro-entrepreneurs, and marginalized communities This role requires expertise in community engagement, program development, enterprise support, and stakeholder coordination Responsibilities Program Strategy & Design Develop and refine strategies for livelihood enhancement, micro-entrepreneurship, and income-generation programs Identify community needs, design interventions, define KPIs, and build scalable program models Stay up with livelihood sector trends, government s...

Candidate should have experience in channel sales (Lighting) Experience in sales with a successful track record maximizing new business development opportunities. Establishing, maintaining and expanding distributors. Increasing business opportunities through various routes to market. Ensure compliance with company's scheme policies and operational guidelines. Manage Healthy ROI for Business Associates. Ensure adequate availability of company products. Develop efficient and creative sales and marketing strategies for the assigned territory. Develop and manage efficient distribution networks for sales. Managing, training and motivating existing sales team to drive revenue growth. Monitoring sa...

Role & responsibilities Oversee daily cinema operations , including opening, mid, and closing procedures. Manage staff hiring, training, scheduling, and performance , ensuring proper staffing levels. Ensure excellent guest service , handling customer feedback and resolving issues. Maintain facility safety, cleanliness, and technical functionality (screens, audio, seats). Control inventory and cost of goods sold. Coordinate film scheduling and box office operations. Monitor sales performance and revenue targets , assisting in promotional activities. Enforce health, safety, and operational policies. Preferred candidate profile Leadership and team management skills. Strong customer service orie...

You will be responsible for maintaining a neat, tidy, well-organized, and well-stocked operation. This includes handling special requests such as refunds and inquiries in a pleasant and courteous manner. It is important to prepare the counter before entry and at intervals for maximum efficiency. You should strive to upgrade sales by offering combos and promoting special promotions. Additionally, you must always be visible and available to assist customer needs, even proactively coming up with new ideas to improve profits or customer service. Ensuring a high level of grooming standard is also part of your role. Key Responsibilities: - Maintain a neat, tidy, and well-organized operation - Hand...

sun pharma industries is looking for Director Sales Operations & Analytics to join our team Lead the development and implementation of sales operations strategies to drive business growth. Manage and analyze large datasets to identify trends and opportunities for improvement. Design and implement incentive compensation plans to motivate sales teams. Collaborate with cross-functional teams to align sales strategies with business objectives. Develop and maintain relationships with key stakeholders, including sales leaders and customers. Identify and implement process improvements to increase efficiency and productivity. Disclaimer: This job description has been sourced from a public domain and...

Responsibilities: Develop and implement sales process improvement strategies. Manage sales infrastructure and forecast and track key account metrics. Exceed targets for new sales, referrals, and renewals as an individual contributor. Source new sales opportunities through various channels. Drive aggressive sales targets and effective client engagement. Coordinate sales visits, demonstrate products, and build brand equity. Provide written reports on sales territory actions and potential accounts. Maintain accurate contact files in sales automation systems. Run demos for prospects and adapt sales collateral as necessary. Collaborate with the sales team to identify and grow opportunities within...

Job Role - Life and Pension- Insurance - Team Management Interested candidates / any reference of yours please share update cv to soumita.c1@tcs.com . Desired Candidate Profile Relevant experience in UK Life & Pension Insurance domain. Should have worked in large Program management / customer relationship management for at least 5 years. Experience of handling a large team. Experience of Transition/Knowledge Transfer etc. is highly desirable Six Sigma, CQSA, PMI or any other quality / domain certification (desirable) Qualifications: Bachelors or Masters Degree CII Certifications desired (CF1, FA1 & FA2) Interview Virtual Location Kolkata Gitanjali Park Shift Morning shift ( 8 Am to 6 PM ) / ...

Oversee daily collateral management operations, including margining, settlements, exposure monitoring, and dispute resolution. Provide guidance, coaching, and SME support to analysts and specialists. Ensure timely and accurate execution of margin calls for OTC derivatives, repos, and securities lending. Manage workload distribution, team performance, and adherence to SLAs and KPIs. Identify and mitigate operational, credit, and market risks inherent in collateral workflows. Engage with external counterparties, custodians, clearing houses, and vendors for dispute resolution and operational alignment. Disclaimer: This job description has been sourced from a public domain and may have been modi...

Purpose/Objective Sales and Marketing function in the Real Estate industry with a focus on sales strategy, direct sales, channel partnering, real estate market analysis, supply gap identification, and product innovation. Key Responsibilities of Role - Leading and Managing Sales Teams: This includes recruiting, hiring, training, and motivating a team of real estate sales agents. - Developing Sales Strategies: Creating and implementing plans to achieve sales targets and maximize revenue growth within the real estate market. - Building and Maintaining Client Relationships: Establishing strong connections with clients, understanding their needs, and guiding them through the buying or selling pro...

Purpose/Objective The Shift Operator plays a crucial role in the Copper industry at Mundra, Gujarat, contributing to the efficient and safe operation of the production process. The role requires 4-8 years of experience in the industry, ensuring a deep understanding of the operational procedures and adherence to safety protocols. This position offers an opportunity to work within the Adani organization, which values innovation, sustainability, and professional growth. Key Responsibilities of Role - Operate and control the process equipment efficiently to ensure the production target is met while adhering to safety and quality standards. - Conduct regular inspections and monitor all plant equi...

Monitor team performance using reports and systems, implementing floor policies and managing daily operations. Provide on-the-spot support to CCPs, conduct regular coaching and team huddles, and address HR concerns to promote team morale. Analyze call trends and coach team members accordingly, ensuring system readiness and resolving technical issues. Manage attendance records, schedule adjustments, and appraisals, investigating and acting on code of conduct violations. Submit regular reports, such as coaching logs, team performance, and appraisals, upholding Quality Information Security Management System (QISMS) and protecting data integrity. Liaise between management and team members, provi...

We are looking for a skilled EPU Manager to join our dynamic team in Kolkata. The ideal candidate will have 5 to 8 years of experience in Fabrication and Welding, with a strong background in mechanical engineering. Roles and Responsibility Enforce environment, health, and safety standards to ensure a safe working environment. Provide safety training and improve safety communications to enhance employee knowledge and awareness. Ensure production meets the highest quality standards by implementing quality control measures. Drive team compliance with production planning and manage corrective actions to achieve targets. Optimize resource allocation and manage the monthly cost base to maximize ef...

You are being hired as a Scrum Master with a keen interest in Jira-based project tracking, agile process optimization, and operational reporting. Your role will be crucial in establishing structured workflows, enhancing visibility across the engineering team, and ensuring tool governance at scale. You will collaborate closely with the CTO and tech leads to enhance the tracking, measurement, and reporting of engineering work. Key Responsibilities: - Assist in defining and standardizing agile workflows in Jira including Epics, Stories, Tasks, and Subtasks. - Maintain and update Jira configurations such as fields, boards, filters, dashboards, and reports. - Create and manage dashboards and dail...

Key Responsibilities. Onboard and service petrol and gas station merchants Manage and motivate a team of 5 or more sales representatives Drive merchant acquisition through QR and POS products Maintain strong business relationships with PSU and Oil Marketing Companies Achieve sales and incentive targets through team performance Analyze sales data to optimize performance and drive Growth Expectations & Requirements. 1. Must own a smartphone, bike, and helmet 2. Strong growth mindset and entrepreneurial zeal 3. Good understanding of the local market and merchant ecosystem 4. Prior experience in a Channel Sales role with a team of at least 5 members 5. Familiar with concepts like distribution, c...

Key Responsibilities. Onboard and service petrol and gas station merchants Manage and motivate a team of 5 or more sales representatives Drive merchant acquisition through QR and POS products Maintain strong business relationships with PSU and Oil Marketing Companies Achieve sales and incentive targets through team performance Analyze sales data to optimize performance and drive Growth Expectations & Requirements. 1. Must own a smartphone, bike, and helmet 2. Strong growth mindset and entrepreneurial zeal 3. Good understanding of the local market and merchant ecosystem 4. Prior experience in a Channel Sales role with a team of at least 5 members 5. Familiar with concepts like distribution, c...

About The Role Project Role : Technology Platform Engineer Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills : DevOps Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Platform Engineer, you will create production and non-production cloud environments using appropriate software tools tailored for specific projects or products. Your typical day will involve deploying automation pipe...

About The Role Skill required: Language Translation - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: Spanish - Intermediate Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song" all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving...

Roles and Responsibility Manage and lead a team of professionals to achieve business objectives. Develop and implement strategies to drive sales and revenue growth. Build and maintain relationships with key clients and stakeholders. Analyze market trends and competitor activity to identify opportunities. Collaborate with cross-functional teams to develop and launch new products and services. Monitor and report on team performance, providing coaching and guidance as needed. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer vi...