163 Team Performance Jobs

Job Summary We are seeking a proactive and detail-oriented Team Coordinator to manage both lead distribution and customer service operations. This role plays a vital part in ensuring a smooth flow of wellness inquiries, timely consultations, and positive client experiences. The ideal candidate will be organized, empathetic, and able to balance operational coordination with frontline customer interaction. Key Responsibilities: Lead Distribution: Monitor daily inbound leads from website, calls, WhatsApp, social media, and referral platforms. Assign leads to Ayurvedic doctors, sales representatives, or wellness consultants based on category, location, or availability. Maintain an accurate and up-to-date lead tracker. Ensure timely response and follow-up on leads . Prepare regular reports on lead flow, conversion rates, and team performance. Coordinate with marketing and digital teams for campaign lead tracking. 2. Customer Service (CSR): Respond to customer inquiries via phone, email, WhatsApp, and other channels in a professional and timely manner. Assist clients with product details, appointment bookings, consultation scheduling, order tracking, and service-related queries. Resolve complaints or concerns politely and escalate complex cases to the relevant team. Maintain a customer-first attitude with empathy and clarity. Collect and log feedback from clients to support service improvement. Should have CRM knowledge

Dreamplus colonizers and Developers private limited is looking for Team Leaders to join our dynamic team and embark on a rewarding career journey Lead and supervise team members in achieving goals Monitor team performance and productivity Provide coaching and feedback to team members Collaborate with management to implement strategies Maintain documentation and records of team activities

The Manager of Production Planning and Control is responsible for developing and managing the production planning processes,ensuring that manufacturing operations meet the company's goals for costefficiency, production quality, inventory management, and on-time delivery.This role involves coordinating with other departments, forecasting productionneeds, scheduling production runs, and managing inventory levels. Key Responsibilities: Develop, implement, and manage production schedules to meet customer demand while minimizing production costs. Forecast demand and work with sales, marketing, and supply chain teams to align production plans with company objectives . Prioritize production orders and adjust schedules to accommodate changes in customer requirements, supply chain constraints, and equipment availability. Manage raw materials, work-in-progress (WIP), and finished goods inventory to ensure production continuity while minimizing waste and excess stock. Track and report inventory levels to prevent stockouts or overstock situations. Optimize inventory management systems and processes to improve efficiency and reduce costs. Monitor production processes and ensure that products are manufactured to quality standards, on time, and within budget. Analyze production performance and implement corrective actions to address issues affecting the production line. Coordinate the procurement of materials, tools, and equipment necessary for production operations. Work closely with purchasing, engineering, logistics , and other departments to ensure smooth production flows. Collaborate with the quality control team to address production-related quality issues. Liaise with the maintenance department to ensure the availability and upkeep ofmanufacturing equipment. Continuously analyze and improve production planning processes to maximize efficiency, reduce lead times, and lower production costs. Identify bottlenecks and implement solutions to optimize workflow. Implement lean manufacturing principles and practices to enhance overall productivity. Provide regular reports on production performance, including production schedules, inventory levels, material requirements, and order fulfillment . Track key performance indicators (KPIs) such as on-time delivery, production costs, and throughput. Use data and analysis to make informed decisions and adjustments to the production plan. Lead, train, and mentor the production planning team, ensuring they have the skills and knowledge to perform their roles effectively. Monitor team performance, provide feedback, and implement training programs for continuous improvement. Monitor and control production-related costs to meet budget goals. Identify cost-saving opportunities within the production planning process without compromising product quality or delivery timelines. Identify potential production risks and develop mitigation strategies. Proactively manage supply chain and production risks that could impact timelines, quality, or costs. Education: Bachelor's degree in Manufacturing , Supply Chain Management, Industrial Engineering, BusinessAdministration, or a related field. A Master's degree is a plus. Experience: 9-15 years of experience in production planning and control or operations management within a manufacturing environment. Proven experience in managing production schedules, inventory, and supply chain operations. Experience in using production planning software (e.g., SAP, Oracle, or similar ERP systems). Strong understanding of lean manufacturing principles and continuous improvement techniques.

The Placement Manager is responsible for overseeing the end-to-end placement process for participants of the Urban Livelihood Program PAN India. This role involves coordinating with industry partners, securing job opportunities, preparing participants for interviews, and ensuring successful placement outcomes. The Placement Manager will play a crucial role in bridging the gap between program participants and potential employers to enhance employment opportunities and post-placement support. Key Responsibilities: Employer Engagement & Networking: - Identify, develop, and maintain strong relationships with employer and industry partners. - Collaborate with employers to understand job requirements and tailor candidate training to meet market demands. - Organize employer engagement activities, such as job fairs, campus interviews, and networking events. Job Placement Management: - Facilitate job placements for candidates by matching their skills and interests with suitable job opportunities. - Ensure all candidates are prepared for interviews, and help them in resume building, mock interviews, and career guidance. - Track placement data, including success rates, job retention, and job satisfaction of placed candidates. - Liaise with employers post-placement to ensure candidate performance and address any concerns. Candidate Mobilization & Counselling: - Collaborate with the mobilization team to source candidates for the training program. - Conduct employability assessments to understand the needs and skill gaps of candidates. - Provide career counselling and guidance to candidates on employment opportunities, career progression, and further education. Data Management & Reporting: - Maintain accurate placement records, monitor progress, and prepare regular reports on placement statistics, job market trends, and program impact. - Analyse placement data to identify areas for improvement and report outcomes. Alumni & Post-Placement Support: - Develop and maintain an alumni network to support long-term career development for placed candidates. - Provide follow-up support for placed candidates, ensuring their long-term success and identifying opportunities for upskilling. Event Management: - Plan and execute placement drives, employer meet-ups, and alumni events. - Organize employee engagement activities and closing ceremonies in collaboration with the program team. Qualification And Experience: - Masters degree in social work, Business Administration, Development Studies, or a related field. - At least 5 to 7 years of experience in managing large scale urban livelihood or similar social development projects. - Proven experience in leading teams, managing multiple stakeholders, and delivering project outcomes. - Strong understanding of urban poverty, employment challenges and community dynamics. - Solid understanding and experience in terms of delivery through digital platforms as well as technology-based monitoring. Competencies: - Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Able to give and take during a conversation in a balanced way, listening as well as speaking at appropriate intervals. - Planning and organizing: Establishing courses of action for self and others to ensure that work is completed efficiently. - Contributes to Team Performance: Is an engaged and integral member of a group, recognizing the need for group collaboration, empathy, consensual decision-making and respect for others. - Creates External Strategic Alliances: Develops and uses collaborative relationships to facilitate the accomplishment of work goals. - Manages Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. - Creative thinking: Discovering new opportunities and solutions for problems by looking beyond current practices and using innovative thinking.,

Lead, mentor and supervise a team of 8-10 sales callers to achieve individual and team sales targets Monitor team performance, analyze key metrics and publish regular performance reports Give regular feedback to team to improve product knowledge, sales techniques and customer handling skills Motivate and encourage team members to maintain high energy levels and focus on achieving targets Handle escalations and assist team members in resolving customer objections effectively Identify areas for process improvement and implement best practices to enhance team productivity Required Skills & Qualifications: Graduate / post graduate with 3 to 10 years of experience in tele sales, with at least 2 years in a team leadership role Proven track record of achieving and exceeding sales targets Strong leadership and people management skills Excellent communication, negotiation and interpersonal skills Ability to motivate and drive a sales team Ability to analyze data and can pull inference

As a member of our fintech start-up team, you will play a crucial role in revolutionizing the lending industry in India. Your primary responsibility will be to build a strong and trusted brand that offers easy and fast credit solutions to salaried employees with just a few clicks. You will lead a team of Credit Verification Officers, providing training, supervision, and management to ensure their performance meets the highest standards. Monitoring and evaluating team productivity and adherence to timelines will be essential to maintain efficiency. Your role will involve overseeing the thorough RV/OV Verification of applications to detect and prevent fraudulent activities. Collaborating with stakeholders, you will develop and implement strategies to enhance credit verification processes, ensuring compliance with industry regulations and best practices. Guiding the team in handling complex credit verification cases and maintaining up-to-date knowledge of regulatory requirements will be key aspects of your responsibilities. Additionally, you will prepare regular performance reports, offer insights for process improvement, and ensure strict compliance with company policies and procedures. Fluency in Kannada is a requirement for this role, along with strong skills in team management, fraud detection, analytics, regulatory compliance, credit verification, performance monitoring, stakeholder collaboration, report preparation, and process improvement. Join us in building the next big thing in the lending industry and make a significant impact with your expertise and dedication.,

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated and experienced Team Lead to manage a team of Customer Experience Specialists within our Flights Line of Business. The ideal candidate will have a strong understanding of the flight/travel industry especially on GDS (Amadeus & Travelport), excellent analytical skills, and proven people management abilities. This role is critical in ensuring a seamless and positive experience for our customers booking flights through our platform. Responsibilities: Team Management: — Supervise, coach, and mentor a team of Customer Experience Specialists [Team of 15 Members]. — Conduct regular performance reviews, identify training needs, and create development plans for team members. — Monitor team performance against key metrics (e.g., resolution time, customer satisfaction scores, first call resolution). — Manage team schedules and ensure adequate staffing levels to meet customer demand. — Foster a positive and collaborative team environment. Customer Experience: — Ensure the team provides exceptional customer service across all channels (phone, email, chat, social media). — Handle escalated customer issues and complex inquiries. — Identify and address trends in customer complaints and feedback. — Proactively identify opportunities to improve the customer experience. Operational Excellence: — Monitor key performance indicators (KPIs) and identify areas for improvement in operational efficiency. — Implement process improvements and best practices to enhance team productivity and customer satisfaction. — Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. — Stay up-to-date on industry trends and best practices in customer service. Reporting and Analysis: — Prepare regular reports on team performance and customer experience metrics. — Analyse data to identify trends and insights that can be used to improve customer service and operational efficiency. — Use data to make informed decisions about resource allocation and process improvements. Qualifications : — Bachelors degree in a related field preferred. — Minimum of 3-4 years of experience in customer service, preferably in the flight/travel industry. — Proven experience in managing and leading a team. — Sound knowledge of flight/travel terminology, processes, and GDS systems (e.g., Amadeus, Sabre, Galileo). — Excellent analytical and problem-solving skills. — Strong communication and interpersonal skills. — Ability to work in a fast-paced environment and manage multiple priorities. — Proficiency in using CRM software and other customer service tools. — Strong customer focus and a passion for delivering exceptional customer service. Preferred Qualifications: — Experience with Amadeus/Travelport is a must. — Knowledge of Microsoft Office (Excel, PowerPoint) and Google tools. — Familiarity with customer satisfaction metrics and measurement methodologies like Service level Adherence, Re-open rate, FCR, FRT, CSAT and Escalation rate. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals 4. Compensation If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants- and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!

We are looking for a skilled Team Leader with 10 years of experience to join our team at Equitas Small Finance Bank in the BFSI industry. Roles and Responsibility Lead and manage a team of professionals to achieve business objectives and goals. Develop and implement strategies to enhance team performance and productivity. Foster a culture of excellence and continuous improvement within the team. Collaborate with cross-functional teams to drive business growth and expansion. Analyze market trends and competitor activity to identify opportunities and threats. Provide coaching and guidance to team members to develop their skills and careers. Job Requirements Proven experience as a Team Leader or similar role in the BFSI industry. Strong leadership and management skills, with the ability to motivate and inspire teams. Excellent communication and interpersonal skills, enabling strong relationships with stakeholders. Ability to analyze complex data and make informed decisions to drive business outcomes. Strong problem-solving and strategic thinking skills, with the capacity to adapt to changing circumstances. Experience working in a fast-paced environment with multiple priorities and deadlines.

Performance Team Members Location: Bangalore Experience: 3-6 years Employment Type: BoT Model Responsibilities: Work on performance improvement initiatives across platforms like Oracle, WMX, OMS, BY Planning Conduct stress/load tests and assist in tuning Qualifications: Experience in system monitoring and optimization Platform-specific knowledge (e.g., USD, Salsa, Oracle)

Primes hr solution services is looking for manager to join our dynamic team and embark on a rewarding career journey Lead department operations and drive team performance Set objectives and manage cross-functional initiatives Ensure process efficiency and strategic alignment Monitor budgets and handle escalations

Fanuc India Private Limited is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey Supervises daily operations and team performance Assists in strategic planning and business development Ensures compliance with company policies and procedures Supports senior management in decision-making

Job Summary: We are seeking dynamic and result-driven ASM/RSM professionals to lead sales and distribution for our consumer durables segment across designated regions. The role involves driving sales growth, managing channel partners, and building strong market presence in a highly competitive sector. Key Responsibilities: Develop and execute regional sales strategies to meet volume and revenue targets Manage dealer/distributor networks and expand channel presence Monitor sales team performance and provide necessary coaching and support Drive secondary sales through effective planning and market activation Analyze market trends, competitor activity, and customer insights to identify growth opportunities Ensure timely collections and adherence to credit control policies Coordinate with marketing, logistics, and product teams for smooth operations Conduct regular market visits to ensure brand visibility and retail presence Prepare monthly sales reports, forecasts, and business reviews for leadership

Job Summary: We are seeking dynamic and result-driven ASM/RSM professionals to lead sales and distribution for our consumer durables segment across designated regions. The role involves driving sales growth, managing channel partners, and building strong market presence in a highly competitive sector. Key Responsibilities: Develop and execute regional sales strategies to meet volume and revenue targets Manage dealer/distributor networks and expand channel presence Monitor sales team performance and provide necessary coaching and support Drive secondary sales through effective planning and market activation Analyze market trends, competitor activity, and customer insights to identify growth opportunities Ensure timely collections and adherence to credit control policies Coordinate with marketing, logistics, and product teams for smooth operations Conduct regular market visits to ensure brand visibility and retail presence Prepare monthly sales reports, forecasts, and business reviews for leadership

Job Summary: We are seeking dynamic and result-driven ASM/RSM professionals to lead sales and distribution for our consumer durables segment across designated regions. The role involves driving sales growth, managing channel partners, and building strong market presence in a highly competitive sector. Key Responsibilities: Develop and execute regional sales strategies to meet volume and revenue targets Manage dealer/distributor networks and expand channel presence Monitor sales team performance and provide necessary coaching and support Drive secondary sales through effective planning and market activation Analyze market trends, competitor activity, and customer insights to identify growth opportunities Ensure timely collections and adherence to credit control policies Coordinate with marketing, logistics, and product teams for smooth operations Conduct regular market visits to ensure brand visibility and retail presence Prepare monthly sales reports, forecasts, and business reviews for leadership

Job Summary: We are seeking dynamic and result-driven ASM/RSM professionals to lead sales and distribution for our consumer durables segment across designated regions. The role involves driving sales growth, managing channel partners, and building strong market presence in a highly competitive sector. Key Responsibilities: Develop and execute regional sales strategies to meet volume and revenue targets Manage dealer/distributor networks and expand channel presence Monitor sales team performance and provide necessary coaching and support Drive secondary sales through effective planning and market activation Analyze market trends, competitor activity, and customer insights to identify growth opportunities Ensure timely collections and adherence to credit control policies Coordinate with marketing, logistics, and product teams for smooth operations Conduct regular market visits to ensure brand visibility and retail presence Prepare monthly sales reports, forecasts, and business reviews for leadership

Job Summary: We are seeking dynamic and result-driven ASM/RSM professionals to lead sales and distribution for our consumer durables segment across designated regions. The role involves driving sales growth, managing channel partners, and building strong market presence in a highly competitive sector. Key Responsibilities: Develop and execute regional sales strategies to meet volume and revenue targets Manage dealer/distributor networks and expand channel presence Monitor sales team performance and provide necessary coaching and support Drive secondary sales through effective planning and market activation Analyze market trends, competitor activity, and customer insights to identify growth opportunities Ensure timely collections and adherence to credit control policies Coordinate with marketing, logistics, and product teams for smooth operations Conduct regular market visits to ensure brand visibility and retail presence Prepare monthly sales reports, forecasts, and business reviews for leadership

Job Summary: We are seeking dynamic and result-driven ASM/RSM professionals to lead sales and distribution for our consumer durables segment across designated regions. The role involves driving sales growth, managing channel partners, and building strong market presence in a highly competitive sector. Key Responsibilities: Develop and execute regional sales strategies to meet volume and revenue targets Manage dealer/distributor networks and expand channel presence Monitor sales team performance and provide necessary coaching and support Drive secondary sales through effective planning and market activation Analyze market trends, competitor activity, and customer insights to identify growth opportunities Ensure timely collections and adherence to credit control policies Coordinate with marketing, logistics, and product teams for smooth operations Conduct regular market visits to ensure brand visibility and retail presence Prepare monthly sales reports, forecasts, and business reviews for leadership

Job Summary: We are seeking dynamic and result-driven ASM/RSM professionals to lead sales and distribution for our consumer durables segment across designated regions. The role involves driving sales growth, managing channel partners, and building strong market presence in a highly competitive sector. Key Responsibilities: Develop and execute regional sales strategies to meet volume and revenue targets Manage dealer/distributor networks and expand channel presence Monitor sales team performance and provide necessary coaching and support Drive secondary sales through effective planning and market activation Analyze market trends, competitor activity, and customer insights to identify growth opportunities Ensure timely collections and adherence to credit control policies Coordinate with marketing, logistics, and product teams for smooth operations Conduct regular market visits to ensure brand visibility and retail presence Prepare monthly sales reports, forecasts, and business reviews for leadership

Job Summary: We are seeking dynamic and result-driven ASM/RSM professionals to lead sales and distribution for our consumer durables segment across designated regions. The role involves driving sales growth, managing channel partners, and building strong market presence in a highly competitive sector. Key Responsibilities: Develop and execute regional sales strategies to meet volume and revenue targets Manage dealer/distributor networks and expand channel presence Monitor sales team performance and provide necessary coaching and support Drive secondary sales through effective planning and market activation Analyze market trends, competitor activity, and customer insights to identify growth opportunities Ensure timely collections and adherence to credit control policies Coordinate with marketing, logistics, and product teams for smooth operations Conduct regular market visits to ensure brand visibility and retail presence Prepare monthly sales reports, forecasts, and business reviews for leadership

Continue to make an impact with a company that is pushing the boundaries of what is possible. You will be working at NTT DATA, a renowned organization known for its technical excellence, leading innovations, and making a difference for clients and society. The workplace culture here embraces diversity and inclusion, providing you with an environment where you can continue to grow, belong, and thrive. Your career at NTT DATA is about believing in yourself, seizing new opportunities, and embracing challenges. You will have the chance to expand your skills and expertise in your current role while preparing yourself for future advancements. The company encourages you to take every opportunity to further your career within the global team. In this role, you will apply learned techniques, company policies, and procedures to resolve a variety of issues. Your problem-solving skills will be put to the test as you work on problems of moderate scope, often varied and non-routine, requiring analysis of various factors. You will focus on providing standard professional advice and creating initial analysis for review. Building productive internal and external working relationships will be essential in resolving mutual problems by collaborating on procedures or transactions. Your work will mainly impact short-term team performance and occasionally medium-term goals. You will support the achievement of goals through your personal effort while assessing your own progress. You will exercise some of your own judgment and be responsible for meeting your targets, normally receiving little instruction on day-to-day work and general instructions on new assignments. Managing your impact on cost and profitability will be part of your accountability. This position offers remote working opportunities and is an Equal Opportunity Employer.,

Job Summary: We are seeking dynamic and result-driven ASM/RSM professionals to lead sales and distribution for our consumer durables segment across designated regions. The role involves driving sales growth, managing channel partners, and building strong market presence in a highly competitive sector. Key Responsibilities: Develop and execute regional sales strategies to meet volume and revenue targets Manage dealer/distributor networks and expand channel presence Monitor sales team performance and provide necessary coaching and support Drive secondary sales through effective planning and market activation Analyze market trends, competitor activity, and customer insights to identify growth opportunities Ensure timely collections and adherence to credit control policies Coordinate with marketing, logistics, and product teams for smooth operations Conduct regular market visits to ensure brand visibility and retail presence Prepare monthly sales reports, forecasts, and business reviews for leadership

Job Summary: We are seeking dynamic and result-driven ASM/RSM professionals to lead sales and distribution for our consumer durables segment across designated regions. The role involves driving sales growth, managing channel partners, and building strong market presence in a highly competitive sector. Key Responsibilities: Develop and execute regional sales strategies to meet volume and revenue targets Manage dealer/distributor networks and expand channel presence Monitor sales team performance and provide necessary coaching and support Drive secondary sales through effective planning and market activation Analyze market trends, competitor activity, and customer insights to identify growth opportunities Ensure timely collections and adherence to credit control policies Coordinate with marketing, logistics, and product teams for smooth operations Conduct regular market visits to ensure brand visibility and retail presence Prepare monthly sales reports, forecasts, and business reviews for leadership

Job Summary: We are seeking dynamic and result-driven ASM/RSM professionals to lead sales and distribution for our consumer durables segment across designated regions. The role involves driving sales growth, managing channel partners, and building strong market presence in a highly competitive sector. Key Responsibilities: Develop and execute regional sales strategies to meet volume and revenue targets Manage dealer/distributor networks and expand channel presence Monitor sales team performance and provide necessary coaching and support Drive secondary sales through effective planning and market activation Analyze market trends, competitor activity, and customer insights to identify growth opportunities Ensure timely collections and adherence to credit control policies Coordinate with marketing, logistics, and product teams for smooth operations Conduct regular market visits to ensure brand visibility and retail presence Prepare monthly sales reports, forecasts, and business reviews for leadership

Job Summary: We are seeking dynamic and result-driven ASM/RSM professionals to lead sales and distribution for our consumer durables segment across designated regions. The role involves driving sales growth, managing channel partners, and building strong market presence in a highly competitive sector. Key Responsibilities: Develop and execute regional sales strategies to meet volume and revenue targets Manage dealer/distributor networks and expand channel presence Monitor sales team performance and provide necessary coaching and support Drive secondary sales through effective planning and market activation Analyze market trends, competitor activity, and customer insights to identify growth opportunities Ensure timely collections and adherence to credit control policies Coordinate with marketing, logistics, and product teams for smooth operations Conduct regular market visits to ensure brand visibility and retail presence Prepare monthly sales reports, forecasts, and business reviews for leadership

Sales Strategy & Planning Develop and implement strategic sales plans aligned with business goals. Set monthly, quarterly, and annual sales targets for the team and monitor performance. Analyse market trends, competitor activity, and customer behaviour to identify opportunities. Team Management Recruit, train, and manage the sales team to ensure high performance. Conduct regular performance reviews, provide coaching and guidance. Motivate the team to meet and exceed targets through incentives and recognition. Client Relationship Management Build and nurture relationships with key clients, partners, and stakeholders. Lead negotiations and close high-value deals. Ensure client satisfaction and manage escalations effectively. Sales Operations & Reporting Monitor daily sales activities, pipelines, and conversion ratios. Generate and analyse sales reports to evaluate individual and team performance. Work with team and ensure proper data management and reporting. Cross-Functional Collaboration Coordinate with marketing and operations to align efforts and support campaigns. Provide feedback on customer preferences and product demand to relevant departments.