14 Grievances Jobs

The Head of CRM lead CRM function, focusing on deliver customer exp through out the pre-sales, post-sales, possession lifecycle. The role involve strategizing, streamlining processes, improving customer satisfaction, managing the CRM team,leveraging Required Candidate profile work on CRM tools like Salesforce, Zoho, etc. Ability to work with accounts & finance team for RERA & DTCP reports 10–15 years of experience in CRM role, with at least 3–5 yrs in a leadership

As an Assistant Manager - Tours at Boche Tours & Travels, your role will involve independently managing and coordinating all aspects of women-exclusive tour packages in the Tours & Travels industry. Your primary objective will be to ensure exceptional service, safety, and satisfaction for female travelers. To excel in this role, you should possess a Degree/Diploma qualification along with a minimum of 3-5 years of relevant experience. Strong knowledge of domestic and international destinations is preferred. Excellent communication and interpersonal skills are essential to effectively interact with travelers. Prior experience in managing women-focused tours will be an advantage. Your responsibilities will include working closely with the marketing team to promote ladies-only packages, designing and curating tour itineraries tailored for women travelers, and managing end-to-end tour operations including vendor coordination, bookings, and logistics. You must ensure high standards of customer experience and safety throughout the tour process. Additionally, you will be responsible for handling pre-tour briefings, documentation, and follow-ups, as well as addressing and resolving customer queries or grievances promptly. This is a permanent, day shift job located in Cochin. You may also be required to travel if necessary. A yearly bonus is part of the job benefits. If you are passionate about creating memorable travel experiences for women and possess the required skills and experience, we encourage you to apply for this role.,

As an HR Executive at FERTY9 FERTILITY CENTER's Banjara Hills branch in Telangana, you will play a crucial role in managing various human resource functions. With 3-4 years of relevant experience and an MBA qualification, you will be responsible for a wide range of HR activities. Your responsibilities will include staying updated on changes in work legislation and industry standards, overseeing recruitment and selection processes, and developing HR strategies, policies, and procedures. You will also be tasked with designing and implementing employee training and development programs, maintaining HR records, and handling employee relations and conflict resolution. Additionally, as the HR Executive, you will manage employee benefits programs, develop employee recognition and rewards initiatives, and oversee employee wellness and safety programs. You will be expected to resolve employee complaints and grievances, provide HR support to managers and employees, and negotiate labor contracts and collective bargaining agreements. Conducting performance evaluations, providing feedback to employees, and staying abreast of current industry trends and best practices in HR management will also be part of your role. This is a full-time position with benefits such as health insurance and Provident Fund, working in a day shift schedule at the Banjara Hills branch. If you are a female candidate with the required qualifications and experience, join us at FERTY9 FERTILITY CENTER to contribute to our dynamic team starting from 21/07/2025.,

HRM Function Manpower Planning, recruitment process, joining formalities and orientation & help in formulating retention strategies. Formation & issuance of appointment, confirmation, promotions letters, various agreements (Trainee, Consultants, Retainer etc.) and formations of HR Policies HR Manual Formation of Job descriptions and KRAs in order to clarify each individual on their role and responsibilities. To Impart various training for newly recruited to educate values and objectives of concern through induction. Routine monitoring of daily performance in order to ensure optimum efficiency. Periodical and annual appraisal of staff and workers. Identification of Training Requirements through process of performance appraisal & skill gap analysis. Obtaining feedback for determining the effectiveness of training programs & carrying out modifications if any. Monitoring Payroll and Time office activities. Preparation of Monthly HR MIS reports. Frequent coordination meetings with other departmental heads, unit head for assessing sudden requirements in terms of resource and manpower. Complete overview of project for inculcating, complete disciplined working environment in order to strengthen the brand image. I.R. Interacting with employees and monitoring day to day activities. Coordination between different departments and employee counseling to settle all grievances or disputes as soon as possible. Handling Statutory Compliances pertaining to labour laws. Heading different committees like: Works, Canteen, Safety & Sexual Harassment Committee etc. Restructuring the Compensation policies based on the latest compensation trends. Representing labour department regarding conciliation proceedings. Follow up for all cases under respective courts and representation of conciliation proceedings along with necessary inputs to legal cell. Personal counseling on employees personnel Problems & Providing Feedback to help Management to shape HR Policies. Implementation knowledge about the Ministry of Skill Development Schemes Administration & Facility Management: Admin Block Administration. Canteen Administration. Transportation and Security. Guest House management. Housekeeping, Sanitization & Medical facilities. Liasoning with concerned Government authorities. Contractor handling & Casual deployment. Desired Profile Preferred Surat-local candidates with Textile exposures Strength in IR, exposure to other HR practices(like recruitment/training etc), Should be team leader, good communication skills, knowledge of labour laws, statutory compliance, time office, contract labour management etc. Interested candidate, Kindly send the resume at shaikhaasmaoasis@gmail.com Regards, Aasma Shaikh

As an HR Executive, you will be responsible for setting objectives for the HR team and monitoring their progress. Your role will involve designing and implementing company policies to foster a positive work environment. You will be tasked with developing compensation and benefits plans, as well as supporting and suggesting improvements to the recruitment process. Additionally, you will organize in-house recruitment events and engage in discussions with managers regarding employees" career development paths. Your duties will also include reviewing departmental budgets, coordinating learning and development programs, and ensuring that the HR staff promptly addresses employees" requests and grievances. It will be essential for you to maintain HR procedures that align with labor regulations. The ideal candidate for this position should hold an MBA degree and possess 3 to 5 years of relevant experience. This is a full-time, permanent position that operates on a day shift. Candidates must be willing to commute or relocate to Nashik, Maharashtra, as the work location is in person. If you meet the qualifications and are looking to contribute to a dynamic HR team, we encourage you to apply for this opportunity.,

Industry - Leading General Insurance. Designation - Manager. Role - HR Business Partner. Location - Patna. Qualification - Fulltime MBA Required Candidate profile Role: Looking for 3+ years of experience in HRBP role handling employee relations, grievances, POSH and Disciplinary cases. Interested can share their CV - bhumika@rightmatch.co.in

Focus on IR STRATEGY, FAIR DISCIPLINARY ACTION IMPLEMENTATION, GRIEVANCES REDRESSAL, PROMOTE PERFORMANCE DRIVEN PARTICIPATIVE CULTURE, LONG TERM WAGE SETTLEMENTS, HEALTHY UNION RELATIONSHIPS, ENSURE 100% STATUTORY COMPLIANCE, LIAISON b/w MGMT & UNION Required Candidate profile MSW/MLM/MBA Malayalam Speaking 15+yrs exp in HR/IR with labor intensive UNIONISED manufacturing units Strong UNION MGMT, LTS /WAGE SETTLEMENT, STATUTORY COMPLIANCE, GRIEVANCES REDRESSSAL, STRIKE MGMT Perks and benefits Excellent Perks. Send CV to cv.ch2@adonisstaff.in

Focus on SHIFT-WISE MANPOWER DEPLOYMENT, DAILY ATTENDANCE, OVERTIME COMPLIANCE, 1st POC for WORKMEN GRIEVANCES, ADDRESS SHOPFLOOR ISSUES, GRIEVANCES REDRESSAL, UNION LIAISONING, EMPLOYEE WELFARE, MAINTAIN STATUTORY RECORDS, HR MIS, HR AUDITS, IR etc Required Candidate profile MSW/MLM/MBA Malayalam Speaking 3-6yrs exp in HR/IR/PERSONNEL with labor intensive manufacturing units handling SHOPFLOOR HR, UNION MGMT, EMPLOYEE WELFARE, IoF, PF, IR, LABOR LAWS, HR COMPLIANCE etc Perks and benefits Excellent Perks. Send CV to cv.ch2@adonisstaff.in

Job Summary - A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Appeals and Grievances Managed Services (AGMS) team will provide you with the opportunity to act as an extension of our healthcare clients' business office. We specialize in appeal and grievances functions and addressing member complaints for health plans and their business partners. We leverage our clients customized workflows and associated automations in conjunction with clients data advanced data analysis and quality assurance processes to enable our clients to achieve better compliant results, which ultimately allows them to provide better services to their members. Required Field of Study (BQ): Any Graduation Minimum Year(s) of Experience : US 2+ years of experience in US Health care Payor side Required Knowledge/Skills (BQ): US Healthcare Experience Experience in Appeals & Grievances (A&G, Medicare/Medicaid) Preferred Knowledge/Skills *: Strong verbal and written communication skills, including letter writing experience. Excellent English skills with the ability to read, comprehend, write and communicate verbally with stakeholders & customers. Ability to work with firm deadlines, multi-task, set priorities and pay attention to details Ability to successfully interact with members, medical professionals, health plan and government representatives. Knowledge on Appeals & Grievances and Medicare/Medicaid Proficiency with Microsoft Word, Excel, and PowerPoint. Excellent organizational, interpersonal and time management skills. Must be detail-oriented and an enthusiastic team player. Knowledge of Pega computer system a plus. Responsibilities: As an Associate, youll work as part of a team of problem solvers with consulting and industry experience, helping our clients solve their complex member, provider and business issues. Specific responsibilities include, but are not limited to: Analyzes, evaluates and resolves member & provider appeals, disputes, grievances, and/or complaints from health plan members, providers and related outside agencies in accordance with the standards and requirements established by the Centers for Medicare and Medicaid and/or health plan. Prepares and organizes case research, notes, and documents. Contacts the member/provider through written and verbal communication. Requests, obtains and reviews medical records, notes, and/or detailed bills as appropriate. Applies contract language, benefits, and review of covered services. Conducts research, fact checking and analysis and recommends appropriate course of action and next steps for management review. Research claim / service authorization appeals and grievances using support systems to determine appeal and grievance outcomes inclusive of claims processing guidelines, provider contracts, fee schedules and system configurations to determine root cause of payment error. Determines appropriate language for letters and composes all correspondence and appeal/dispute and or grievances information concisely and accurately, in accordance with regulatory requirements. Communicates resolution to members (or authorized) representatives. Works with provider & member services to resolve balance bill issues and other member/provider complaints. Assures timeliness and appropriateness of responses per state, federal and health plan guidelines. Responsible for meeting production standards set by the department. Prepares appeal summaries, correspondence, and document findings. Include information on trends if requested. Desired Knowledge / Skills: 2+ years of experience in US Health care Payor side 1 + years of processing experience in Appeals & Grievance Denial Management Knowledge on US Health Care, Claims Adjudication, Rework & A&G Experience Level: 2+ years Shift timings: Flexible to work in night shifts (US Time zone)

Responsibilities: Ensure Proactive ER/IR and Grievance Handling To strengthen governance around Statutory Compliance To drive Long term strategy for Manpower availability Drive Productivity improvement projects HR Budget-Preparation, tracking and adherence HR services related Vendor Management Employee Engagement Qualifications: MBA(HR)/MSW(HR)/MLM Proficient in communication in the local language (Tamil) Knowledge of Labour Laws, IR, ER, HRM, HRD, OD methodology & Techniques, OB, Excel Experience: Essential: 8-10 years of experience of working with Union Desirable: 2 to 3 years of experience in FMCG

Relationship Manager-Commercial Vehicle (CV)-Retail-Marketing Branches Operations To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisition through referrals from existing customers. Graduates with total experience of 1-3 years with relevant exp of atleast 1 year in financial services or banks. Equal blend of service and sales orientation. In the absence of equality, sales orientation as a skew will be acceptable. Experienced customer service candidates from financial services ( those from MFund, securities houses etc) with sales orientation can be considered.

Role & responsibilities The Human Resource Manager oversees the HR department, aligning HR strategies with business goals. They manage recruitment, employee relations, performance, and compliance, while fostering a positive work environment. The role involves advising management on best HR practices, driving employee engagement, and ensuring the company attracts and retains top talent, contributing to organizational effectiveness and a strong workplace culture. Coordinate with Corporate HR head and update the activities on daily basis. Preferred candidate profile

HR Head (Infra) will oversee HR, IR, and Admin functions across India. Based in Nagpur with frequent travel. Key focus: HR policy, compliance, talent, IR, and admin ops. Requires 12–15 yrs experience with 5+ in leadership, preferably in infra sector.

Role & responsibilities Talent Acquisition Starting Initial Dialogue for campus visit: Intake of students, quality, course curriculum and college credits. Coordinating with the entire campus recruitment events such as arranging the preplacement talks, negotiate the final dates including the logistics. Recruitment snapshot to the management on a periodic basis. On boarding & Induction Offer Generation, initiating Background Checks, pre hire orientation for New Hires. Creation of Employee ID and UBS GPN (Global Personal Identification Number) and regular updating of Employee Information on HRI (Human Resource interface) tool of UBS by facilitating with APAC HR. On boarding, HR Induction and facilitating training programs for Employees. HR Operations & Compliance Responsible for creating Joiners and Leavers report, Head Count and Diversity reports every month. Coordinating with various service providers for Recruitments, Insurance, Background Checks and arranging quarterly meets. Responsible for Conducting Exit Interviews and processing the Full and Final Settlement details to Payroll. Responsible for handling Queries on Payroll, PF, ESI and other benefits. Sending Termination letters and Legal notices by liaising with Legal and Compliance in the case of absconding Employees. Ensure compliance to the UBS's Contract Management and Governance parameters i.e. review of macro level process, procedures, and operating practices related to HR. Review of HR Policies and benefits by liaising with Legal and Senior management.