Sr. Employee Relations Manager

Role Overview: As a core member of the newly formed Employee Relations Centre of Excellence, you will collaborate with Regional HR leadership across India and APJ. Your role will involve providing strategic guidance and hands-on support on various Employee Relations (ER) matters, including performance management, investigations, grievances, policy compliance, accommodations, and offboarding, all while ensuring a strong focus on relevant labor laws in India and the Philippines. Key Responsibilities: - Provide coaching to leaders and HR on aspects such as performance improvement, feedback delivery, disciplinary action, and exits, ensuring fairness and proper documentation. - Lead investigations by assembling teams, collecting data, interviewing relevant parties, and presenting objective findings and recommendations. - Collaborate with Global ER to tailor international policies and tools for the regional context. - Handle emotionally sensitive cases with neutrality and discretion, including mediating between employees. - Advise on HR legal issues, including accommodations and policy compliance, in consultation with Legal teams. - Apply expertise in India and Philippines labor laws for ER case resolution and risk mitigation. - Utilize active listening, critical questioning, and analysis to help leaders normalize challenging situations. - Prepare monthly/quarterly reports on ER metrics, identifying trends, and recommending improvements. - Maintain strict confidentiality and integrity in managing sensitive employee data and cases. Qualifications Required: - A bachelor's degree in HR, Law, or equivalent professional experience. - Minimum of 8 years of experience in Employee Relations, with strong IR case management skills. - Demonstrated ability to conduct neutral and timely investigations. - Excellent communication, listening, and mediation abilities. - Strong judgment with the capability to handle multiple cases in a fast-paced environment. - Deep knowledge of India and Philippines employment legislation. - High ethical standards and the ability to build trust at all levels. - Experience in mentoring HR partners or ER specialists. Please note: If you require assistance or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. OpenText fosters collaboration, innovation, and personal growth in its vibrant workplace.,