Sr. Employee Relations Manager

Opentext

8 - 13 years

11 - 15 Lacs

bengaluru

Posted:1 month ago| Platform:

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Skills Required

employee relations ir hrsd case management performance management hr generalist activities statutory compliance management skills grievance handling java employee engagement recruitment contract labour management payroll industrial relations

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Opportunity

As a core part of the newly formed

Employee Relations Centre of Excellence

, youll partner with Regional HR leadership across India and APJ. This role provides strategic guidance and hands-on support on ER matters like performance management, investigations, grievances, policy compliance, accommodations, and offboardingall with a strong focus on applicable labor laws in India and the Philippines.

What Youll Do

Provide
coaching
to leaders and HR on performance improvement, feedback delivery, disciplinary action, and exitsensuring fairness and proper documentation
Lead
investigations
: assemble teams, collect data, interview relevant parties, and present objective findings and recommendations
Collaborate with
Global ER
to customize international policies and tools for the regional context
Handle emotionally sensitive cases with
neutrality and discretion
, including mediation between employees
Advise on
HR legal issues
, including accommodations and policy compliance in consultation with Legal teams
Apply your expertise in
India and Philippines labor laws
for ER case resolution and risk mitigation
Use active listening, critical questioning, and analysis to help leaders normalize challenging situations
Prepare monthly/quarterly reports on ER metrics, identifying trends and recommending improvements
Maintain strict
confidentiality and integrity
in managing sensitive employee data and cases

What It Takes

A bachelors degree (HR, Law, or equivalent professional experience)
8+ years of experience in Employee Relations, with strong IR case management skills
Proven ability to conduct
neutral and timely investigations
Excellent communication, listening, and mediation abilities
Strong judgment with the capability to handle multiple cases in a fast-paced environment
Deep knowledge of
India and Philippines employment legislation
High ethical standards and the ability to build trust at all levels
Experience mentoring HR partners or ER specialists

What We Offer

The chance to
shape best-in-class ER practices
across a fast-growing APJ region
High visibility working with regional and global HR & Legal leadership
Opportunity to influence
talent strategy through data-driven ER insights
A collaborative, supportive, and strategically important HR environment

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