Sr. Employee Relations Manager

OPENTEXT

The Opportunity

Employee Relations Centre of Excellence

What You’ll Do

• Provide coaching to leaders and HR on performance improvement, feedback delivery, disciplinary action, and exits—ensuring fairness and proper documentation
• Lead investigations: assemble teams, collect data, interview relevant parties, and present objective findings and recommendations
• Collaborate with Global ER to customize international policies and tools for the regional context
• Handle emotionally sensitive cases with neutrality and discretion, including mediation between employees
• Advise on HR legal issues, including accommodations and policy compliance in consultation with Legal teams
• Apply your expertise in India and Philippines labor laws for ER case resolution and risk mitigation
• Use active listening, critical questioning, and analysis to help leaders normalize challenging situations
• Prepare monthly/quarterly reports on ER metrics, identifying trends and recommending improvements
• Maintain strict confidentiality and integrity in managing sensitive employee data and cases
  

What It Takes

• A bachelor’s degree (HR, Law, or equivalent professional experience)
• 8+ years of experience in Employee Relations, with strong IR case management skills
• Proven ability to conduct neutral and timely investigations
• Excellent communication, listening, and mediation abilities
• Strong judgment with the capability to handle multiple cases in a fast-paced environment
• Deep knowledge of India and Philippines employment legislation
• High ethical standards and the ability to build trust at all levels
• Experience mentoring HR partners or ER specialists
  

What We Offer

• The chance to shape best-in-class ER practices across a fast-growing APJ region
• High visibility working with regional and global HR & Legal leadership
• Opportunity to influence talent strategy through data-driven ER insights
• A collaborative, supportive, and strategically important HR environment