968 Opentext Jobs

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role And Responsibilities Apply styles and images to document design. Use output comparison tools to compare different outputs Should have experience working with Exstream Design Manager & Exstream Designer Tool. Should have prior knowledge on working with Exstream Web Service. Designing Templates, Objects, Rules, Variables and creation of Documents based on Templates. Understand current SmartCOMM Templates and create templates based on that Preferred Education Master's Degree Required Technical And Professional Expertise Intuitive individual with an ability to manage change and proven time management Proven interpersonal skills while contributing to team effort by accomplishing related results as needed Up-to-date technical knowledge by attending educational workshops, reviewing publications Preferred Technical And Professional Experience Experience is creating templates in Open Text Extreme CE 23.4 Version Responsible to design and develop different documents and business forms using OpenText Exstream. Understanding of different input, output file formats, and Print file formats(PDF etc). Perform unit testing of templates/documents

Deadline for sending application: 03/10/2025 at 12.00 noon (CET). WE ARE The European External Action Service (EEAS) supports the High Representative in the exercise of her mandate to conduct and implement an effective and coherent Union’s Common Foreign and Security Policy (CFSP), to represent the EU and to chair the Foreign Affairs Council. It also supports the High Representative in her capacity as Vice-President of the Commission with regard to her responsibilities within the Commission in the external relations field, including the coordination of other aspects of the EU's external action. The EEAS works in close cooperation with the EU Member States, the General Secretariat of the Council, the services of the Commission and the Secretariat General of the European Parliament. The Data Protection Office (SG.LD.DPO) in the EEAS is in charge of supporting management and staff with independent, objective advice in order to be compliant with relevant data protection provisions, ensuring the protection of the right to privacy within the organisation, taking into account the specific needs of EEAS Headquarters entities and EU Delegations. Assignments cover the monitoring of data processing activities as well as consultation, awareness raising, training and network coordination. Due to the diversity of the activities of the EEAS, the work of the DPO is broad and challenging. Among the different tasks assigned to it, the DPO advises the Secretary General as well as the Director General of Resource Management along with the Managing Directorates and all data controllers at both Headquarters and in Delegations. The DPO also has a consultative role for CSDP missions and operations in relation to data protection requirements and is in charge of the Information to the Public service in the EEAS. WE PROPOSE The position of Legal Assistant - Data Protection Compliance Coordinator, contract agent FGIII as per article 3b of the Conditions of Employment of Other Servants of the European Union (hereafter, the “CEOS”)[1]. PLACE and DATE OF EMPLOYMENT ‎EEAS Headquarters, Brussels, Belgium Post available: as of 15/10/2025 LEGAL BASIS The vacancy is to be filled in accordance with the conditions stipulated under the CEOS, in particular Article 82 thereof. In case of recruitment, the successful candidate will be offered a contract agent position (Function group III), on the basis of a contract with an initial duration of one year that may be successively renewed up to a maximum duration of six years[2], subject to the maximum duration of engagement by the EEAS allowed under successive limited duration contracts of different types[3]. WE LOOK FOR A highly motivated, conscientious and dynamic candidate with at least 2 years of proven experience in the field of data protection and/or in related areas, including data governance, cybersecurity, online platforms, artificial intelligence, access to documents and information to the public as well as legal or paralegal work A candidate with an understanding of data protection principles and concepts of the EU legislative framework in order to duly support the Data Protection Officer of the EEAS in tasks assigned to the DPO and provide assistance to data controllers in their personal data processing activities as well as to the agent dealing with Information to the Public tasks under the DPO’s supervision A creative and solution-oriented person with strong analytical skill Good capacity to communicate and to maintain constructive professional relationship with EEAS staff, while respecting the independent role of the Data Protection Officer Sound sense of organisation and ability to react quickly to new demands Capacity to work in a small team and to follow up tasks independently Good computer skills with an eye for details along with a motivation for being accurate Functions And Main Responsibilities To inform and advise data controllers carrying out personal data processing activites to be aware of their obligations and data subjects to be informed of their rights To ensure in an independent manner the internal application of the relevant data protection provisions of Union law, in particular of the data protection regulation applicable for EU institutions To monitor data protection compliance and the related record management by controllers in cooperation with the network of data protection coordinators in the Headquarters and data protection correspondets in EU delegations, using the e-DPO system To provide advice with regard to data protection impact assessments and data breaches To manage and reply to data protection related requests, questions and complaints by staff and third parties To respond to requests and to cooperate and consult with the European Data Protection Supervisor To follow up policy developments and to contribute to Inter-Service Consultations in data protection To supervise the Information to the Public serviceof the EEAS and coordinate work with the Europe Direct Contact Centre, contacted by individuals, all Union citizens seeking information on EU matters Eligibility criteria [4] Further to the conditions set out in Article 82 of the CEOS, candidates must: have passed a valid EPSO CAST in a valid function group for this post, or be registered in the EPSO Permanent CAST in a valid function group for this post (https://epso.europa.eu/en/job-opportunities/open-for-application). In the latter case, while the registration will make the candidate eligible for the selection procedure, the recruitment of a candidate on this vacant post will be subject to his/her successfully passing the CAST exam; have a level of post-secondary education attested by a diploma or a level of secondary education attested by a diploma giving access to post-secondary education and appropriate professional experience of three years; have the capacity to work in the languages of the CFSP and external relations (English and French) necessary for the performance of their duties; be a national of one of the Member States of the European Union and enjoy full rights as a citizen. Selection criteria Candidates Should have the ability to support the DPO and assist the colleagues working on processing of personal data, including data controllers, data protection coordinators/correspondents in Headquarters and Delegation organisational entities as well as to contribute to the coordination of requests handled by the EEAS Information to the Public service; have a good knowledge of data protection principles and concepts of the EU data protection legal framework demonstrate at least 2 years work experience in the domain of data protection, privacy and/or in a related field (cybersecurity, AI, IT, online platforms, legal or paralegal work) have the capacity to acquire and apply new knowledge and to integrate and utilise the information learned; have excellent organisational and analytical skills; have the ability to work independently and according to priorities also under time pressure as well as follow instructions; have good communication and proven drafting skills in English and French; have the ability and the capacity to perform with accuracy and in an adaptable manner on a diversity of tasks in a complex, multicultural and multidisciplinary institutional environment; Knowledge and/or proven experience of at least 2 years of various IT tools used to generate and process information (Microsoft Office, Visio, Adobe Acrobat, etc.); have a strong service-culture attitude; be a flexible team player; have an overall knowledge of external relations, internal policies and the functioning of the EU. Furthermore experience in working with or within other EU institutions, in particular in a data protection office and/or in an EU Delegation, CSDP mission and operation, etc. experience of 3 years related to administrative matters, in particular to human resources, security, IT, contracts and agreements, access to documents and information to the public client-oriented approach towards controllers and data subjects with ability to meet deadlines, follow instructions and find pragmatic solutions relevant professional qualification in the field of data protection or other legal or related policy domain knowledge and/or proven experience with the use of different IT tools (e.g. ServiceNow, EUSurvey, ARES, collaboration tools, including OpenText or SharePoint, ERP systems, e.g. ABAC) will be considered as strong assets. CONDITIONS OF RECRUITMENT AND EMPLOYMENT CONFLICT OF INTEREST AND SECURITY RISKS As a matter of policy, applications by individuals who have dual nationality of which one of a non-EU country, will be considered on a case-by-case basis taking account in particular of the functions attributed to the vacant post. The EEAS also examines if there could be a conflict of interest or security risks. In this context, candidates shall fill in with their application a declaration of potential conflict of interest (see attached) MEDICAL CLEARANCE The signature of the contract will be subject to prior favourable opinion of the Medical Service. PERSONNEL SECURITY CLEARANCE (PSC) This post is currently not identified as a post which requires Personnel Security Clearance (hereafter, the “PSC”) to access EU classified information (EUCI) in accordance with point 7 of Annex A I of the Decision ADMIN(2023) 18 on the security rules of the EEAS[5] and as implemented by Decision ADMIN(2019) 7 on Security Clearance Requirements and Procedures for the EEAS of 08 March 2019 and its implementing decisions. Nonetheless, candidates are informed that the list of posts requiring a PSC in the EEAS Headquarters is subject to regular review and that the current post might be identified in the future as a post which requires PSC. If required after the taking of duty, the selected candidate will need to be in a position to obtain a valid PSC issued by the competent authority of their Member State in accordance with national laws and regulations. In case of failure to obtain or renew the required PSC, the AACC may take the appropriate measures in accordance with Article 3(3) of the Decision ADMIN(2019) 7 on Security Clearance Requirements and Procedures for the EEAS of 08 March 2019. Description of the EU classified information levels is available under Article 2 of Annex A of the Decision ADMIN(2023) 18 on the security rules of the EEAS. EQUAL OPPORTUNITIES The EEAS is committed to an equal opportunities policy for all its employees and applicants for employment. As an employer, the EEAS is committed to promoting gender equality and to preventing discrimination on any grounds. It actively welcomes applications from all qualified candidates from diverse backgrounds and from the broadest possible geographical basis amongst the EU Member States. We aim at a service, which is truly representative of society, where each staff member feels respected, is able to give their best and can develop their full potential. Candidates with disabilities are invited to contact CONTRACTAGENTS-HQ@eeas.europa.eu in order to accommodate any special needs and provide assistance to ensure the possibility to pass the selection procedure in equality of opportunities with other candidates. If a candidate with a disability is selected for a vacant post, the EEAS is committed to providing reasonable accommodation in accordance with Art 1(d)(4) of the Staff Regulations. APPLICATION AND SELECTION PROCEDURE [6] Please send your CV and cover letter (with your EPSO CAST number), in English or French, and the attached declaration of potential conflict of interest via email, with reference to the Vacancy Number in the Subject field, to: EEAS-DATA-PROTECTION-NOTIFICATIONS@eeas.europa.eu Deadline for sending application: 03/10/2025 at 12.00 noon (CET) . Candidates shall draft their CV using the Europass CV, which can be found at the following internet address: http://europass.cedefop.europa.eu/en/documents/curriculum-vitae. Late applications will not be accepted . The selection panel will make a pre-selection on the basis of the qualifications and professional experience described in the CV and motivational letter, and will produce a shortlist of eligible candidates who best meet the selection criteria for the post. Please note that only shortlisted candidates will be informed about the outcome of the pre-selection phase. The candidates who have been preselected will be invited for an interview by a selection panel. The selection panel may decide, subsequent to the interview, to organise written tests, either for all pre-selected candidates or to the best ranked ones. The content of such written tests will be defined by the selection panel and may include, but not be limited to, multiple choice questions, open questions and/or topics for a short essay. Pre-selected candidates without a valid CAST shall be invited to sit the CAST exam before or after the interview stage (in accordance with the eligibility criteria set out above). The panel will then recommend a shortlist of candidates for a final decision by the Authority Authorised to Conclude Contracts of Employment (hereafter, the “AACC”). The AACC may decide to interview the candidates on the final shortlist before taking this decision. It is recalled that the selection procedure may be terminated at any stage in the interest of the service. In the interest of the service, after identifying the candidate that best fits the requirements of the post as set out in the vacancy notice, the AACC may also establish a reserve list of candidates. These candidates shall be informed that the reserve list shall remain valid for a period of one year from when it is established and that it may be used to fill the same post or an equivalent post in the EEAS with the same job profile. [1] Staff Regulations of Officials of the European Union (SR) and the Conditions of Employment of Other Servants of the European Union (CEOS). [2] Article 8 of the Commission Decision C(2017) 6760 of 16.10.2017 on the general provisions for implementing Article 79(2) of the Conditions of Employment of Other Servants of the European Union, governing the conditions of employment of contract staff employed by the Commission under the terms of Articles 3a and 3b thereof. [3] Decision ADMIN(2023) 24 on the maximum duration of engagement by the European External Action Service of non-permanent staff under successive limited duration contracts of different types, and on the minimum lapse of time between successive contracts under Article 2(e) of the CEOS. [4] All the eligibility criteria must be met on the closing date for applications to this post. [5] OJ C 263, 26 July 2023, p.16. [6] Your personal data will be processed in accordance with Regulation (EU) 2018/1725, as implemented by ADMIN(2019)8 Decision of the High Representative of the Union for Foreign Affairs and Security Policy. The privacy statement is available on the Europa website: (https://www.eeas.europa.eu/eeas/eeas-privacy-statement-data-protection-notice-purpose-processing-personal-data-related-public_en) and on the EEAS Intranet:(https://intranet.eeas.europa.eu/page/eeas-work/data-protection/privacy-statements-dp-notices).

We are seeking an experienced OpenText SAP VIM Consultant to join our team. The ideal candidate will possess a strong blend of technical expertise and functional understanding to drive efficiency in our invoice management processes. Key Responsibilities and Requirements: Source-to-Pay (S2P) Process Expertise: Deep understanding of the S2P process, including 2-way and 3-way match invoicing . OpenText VIM & BC Proficiency: Comprehensive understanding of OpenText Business Center (BC) modules . Proficiency with archive servers and the archival of invoices . Experience with various invoice channels , including XML and email channels , and e-invoicing solutions . SAP & OpenText VIM Version Experience: Hands-on experience with implementations and upgrades in environments utilizing: SAP S/4HANA FOUNDATION 2021 (02 / 05/2022) OpenText VIM S/4 Base (OTBCS4 1610_106, SP0002) Implementation & Support: Designing, configuring, implementing, and supporting OpenText VIM solutions. Ensuring seamless integration with SAP S/4HANA. Troubleshooting, optimization, and providing expert guidance on best practices for invoice automation and document management. Quality Assurance & Automation: Experience with FUT, SIT, and UAT testing methodologies. Knowledge of managing bugs/enhancements and implementing system automation . Working knowledge of AI and its applications in OpenText VIM . Charm Management: Experience with charm management processes.

Job Title: Data Engineer – Enterprise Content Management Locations: Pune, Coimbatore Experience: Total 6+ years, Relevant 6+ years Mode of Interview: Face-to-Face (Mandatory) Role Overview We are seeking a Data Engineer with hands-on experience in OpenText Content Server to provide end-to-end support, design solutions, and optimize content management workflows. The candidate will be responsible for troubleshooting, maintaining reports, workflows, and integrations, ensuring application stability, and supporting end-user requirements. Key Responsibilities Provide end-to-end support for OpenText Content Server, including troubleshooting live reports, workflows, scan profiles, and OCC profiles. Work with project teams to design and develop solutions related to the Content Server application. Provide L2/L3 end-user support, optimize configurations, and manage application stability. Develop and maintain web reports, live reports, workflows, workspaces, categories, and appearances. Perform daily monitoring, Windows maintenance, patch applications, service restarts, and enhancements implementation. Support change management and conduct end-user training. Apply fixes for security vulnerabilities and maintain quality assurance certifications. Execute IT drills (tabletops, disaster recovery, HA exercises). Support SSRS reports, backend stored procedures, functions, and views for data retrieval from Content Server. Optimize Content Server schema-related SQL statements to improve query and report performance. Support bulk tools (Object importer/exporter) and OpenText Extended ECM for SAP module. Support custom .NET applications integrating third-party tools with Content Server. Manage REST API / SOAP integrations and handle SSL certificates and system user password renewals. Perform problem management, RCA, and fixes for recurring incidents. Mandatory Skills OpenText Content Server (hands-on experience) Good To Have Skills Experience with Extended ECM for SAP module SQL Server Reporting Services (SSRS) .NET application support for integration Knowledge of REST API / SOAP integrations

Job Title: Data Engineer – Enterprise Content Management Location: [Specify Location] Role Overview We are seeking a Data Engineer with hands-on expertise in OpenText Exstream 16.x for designing, developing, and maintaining document templates and enterprise content solutions. The role involves performing Exstream upgrades, configuring components, and troubleshooting integration challenges across print, email, and dynamic content channels. Key Responsibilities Design and develop document templates using OpenText Exstream 16.x Design and Web Component tools. Perform Exstream upgrades and handle component-level upgrades (e.g., Tomcat, OTDS). Configure and maintain Exstream software installations. Work with Exstream 16.x components (Message, Platforms, Runtime) including XML data manipulation and transformation. Create, customize, and optimize templates and layouts to meet business requirements. Debug and resolve issues in print, email, dynamic content, responsive design, and other integrations in production environments. Collaborate with cross-functional teams to support enterprise content management initiatives. Key Skills OpenText Exstream 16.x (Design & Web Component tools) Document template design & development Exstream upgrades (application & component-level: Tomcat, OTDS) Exstream components (Message, Platforms, Runtime) XML data manipulation & transformation Software installation & configuration (Exstream) Debugging multi-channel communications (print, email, dynamic content, responsive design, integrations)

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : OpenText ECM Tools Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Key Responsibilities : a. Extensive knowledge and experience in designing and developing multi-channel modes of communications – Print, web/html, Email, Archive, SMS, Fax etc. b. Through knowledge and proficient with Design Manager, Designer, Workshop, Supervisor, Content Author and Empower Editor c. Strong Working knowledge in deployment and maintenance, experience with different data files. Ability to provide architectural and application design directions to implement forms in OpenText Exstream d. Certification in any of the OpenText tools will be an added advantages e. Should be familiar with OpenText Exstream configurations and connections with SAP S4 f. Should be familiar with OpenText Document Presentment Live – DP LIVE g. Strong working knowledge on Post Processing, working with Print Vendor and other 3rd party applications h. Open text security configurations using users, user groups i. Able to technically figure out and maintain code for developed within Open Text Exstream j. Should be familiar with OpenText Archive Center and its configurations and integrations with SAP S.4. k. Should know how to configure OpenText Archive Server and Archive-link with OpenText Exstream Technical Experience : a. Must have working experience of OpenText Exstream Solution b. Good to have experience in Designing, Architecting and Estimating OpenText projects c. Good to have experience in integrating OpenText with third party tools will be an added advantage Professional Attributes : a. Good analytical and communication skills b. Good Analytical skill and presentation skill c. Decision making ability, 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : OpenText ECM Tools Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Key Responsibilities : a. Extensive knowledge and experience in designing and developing multi-channel modes of communications – Print, web/html, Email, Archive, SMS, Fax etc. b. Through knowledge and proficient with Design Manager, Designer, Workshop, Supervisor, Content Author and Empower Editor c. Strong Working knowledge in deployment and maintenance, experience with different data files. Ability to provide architectural and application design directions to implement forms in OpenText Exstream d. Certification in any of the OpenText tools will be an added advantages e. Should be familiar with OpenText Exstream configurations and connections with SAP S4 f. Should be familiar with OpenText Document Presentment Live – DP LIVE g. Strong working knowledge on Post Processing, working with Print Vendor and other 3rd party applications h. Open text security configurations using users, user groups i. Able to technically figure out and maintain code for developed within Open Text Exstream j. Should be familiar with OpenText Archive Center and its configurations and integrations with SAP S.4. k. Should know how to configure OpenText Archive Server and Archive-link with OpenText Exstream Technical Experience : a. Must have working experience of OpenText Exstream Solution b. Good to have experience in Designing, Architecting and Estimating OpenText projects c. Good to have experience in integrating OpenText with third party tools will be an added advantage Professional Attributes : a. Good analytical and communication skills b. Good Analytical skill and presentation skill c. Decision making ability, 15 years full time education

Opentext - The Information Company OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. Your Impact We are part of OpenText Cybersecurity Enterprise division specializing in Threat Detection and Response Domain. Our product helps security operations teams to efficiently and effectively preempt and respond to threats that matter with proactive threat hunting, real-time threat detection, and response automation. We are looking for a person who will utilize their superior knowledge and experience for testing various SOC Applications. As a key contributor to the agile team, you will ensure high quality in test efforts that require multiple test resources and coordination with development teams. You will also be involved in cross-team planning activities such as providing status updates and coordinating activities. What The Role Offers Analyze, design and develop automated tests Create and maintain CI/CD setup and environments Daily automation monitoring and proactive reporting and escalation of issues Develop and execute test plans against functional and technical requirements. Develop and maintain test strategies and test cases while performing all testing activities including functional, integration and regression testing. Identify, isolate, regress and communicate bugs effectively and efficiently. Log defects in a detailed, understandable and reproducible way, tracking all assigned defects through to closure and interacting with members of the development team to resolve discovered defects. Create, maintain, perform, and upgrade test scripts as well as analyze test cases and provide regular progress reports Evaluate and communicate test coverage, “red flags” and anomalies to the Scrum team to aid in making the decision to certify releases. Perform business/requirements analysis and identify requirements traceability Take ownership of assigned product module QA efforts. Build, maintain and administer a controlled test environment What You Need To Succeed Bachelor’s degree in computer science or related field 6+ years of experience testing complex enterprise level applications and team coordination. Strong working experience in Python, Playwright or Selenium Knowledge of various software testing techniques. Knowledge of OOPs concept and any programming language – Java or React/Angular or Javascript Practical experience demonstrating Networking and Security concepts would be preferred Quick learner and creative problem solver who can often work independently with little supervision and as part of a team Understands iterative software development life cycle and Agile methodologies, such as Scrum. Experience designing and implementing test plans and test cases (manual/automation, framework) Experience liaising with groups of people across several geographies Excellent communication and time management skills OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. We are looking for Service Management consultant to join our highly motivated team. We want dynamic people and welcome and encourage candidates with a diverse variety of experience and history. People who have the motivation to develop and excel in Micro Focus technology and deliver value to our customers. Your Impact Responsible for delivery of assigned tasks within the delivery cycle of a project. Tasks may include performing systems configurations, troubleshooting systems errors/problems, monitoring and/or testing systems performance, and contribute to the design of technical solutions for customer environments. Works with and under the direction of the Project/Technical Manager and with customer nominated representatives or independently as a consultant to customer. Liaises with Solutions Architect as appropriate (case to case basis). Should be confident and capable of handling solution implementation / customization / configuration/ Upgrade of the tool / solution. Provides technical support and input on the application of technology to a defined business segment. Provides advice on solution and integration opportunities to defined segments. Provides planning and design support for the development of solution architectures that will be implemented in a multiple system environment. Contributes to knowledge tools and communities and ensures project learnings are documented and shared. Acts professionally with the company customers. Role models Knowledge sharing and re-use within practice or profession. Proactively encourages membership and contributions of others to professional community. Uses professions to meet the relevant certification and professional standards. Produces internally published material such as knowledge briefs, service delivery kit components or modules, etc. Participates in the selling process in delivery reviews and works with sales/principals on pre- sales activities. Education And Experience Required Any Bachelor’s degree 3-5 years of technical experience on any of the Service Management tools preferably Micro Focus/ OpenText SMAX Desired process experience - ITIL v3, ITIL v4 foundations or different modules What The Role Offers Must have the ability to understand proposed solution and identify tasks for configurations. Must have the ability to gather requirements for implementations. Must have knowledge on ITIL Process Must have hands on experience in full deployment of SMAX or any other Service Management tool and its components along with its integration (Minimum 1 Full Project each) Good knowledge of PostgreSQL Database like Backup and restore, HA configuration and Disaster recovery Must have knowledge on writing SMAX business Rules, creating Fulfilment plans and custom apps or programming language like JavaScript and Python Experienced in SMAX or any other Service Management application’s administration, tailoring, and L2/L3 level support for internal or external users, experience working with SMAX R&D on applying hot fixes for fixing L3 issues would be an added advantage. Working knowledge on SMAX Integration Engine and Business rules Installation and Integration of SMAX using OPB Good to have knowledge of Linux and REST API Must have the ability to create documents sets like Implementation and Configuration Guide, SOP, RCA, Health Checklist, Training Manuals and User Guides Must have knowledge on Power BI or any BI Tool Good to have the Ability to Create UAT, QA Test, PIV Test and Regression Test plan/cases. Good to have the knowledge on Dockers and Kubernetes, its working, and components. OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Opentext - The Information Company OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. Your Impact As a Manager, Software Engineering you will provide project management and leadership on medium to large scale products with internal and direct customer impact. Responsible for day-to-day management of Engineering team to ensure technical quality, product quality, and efficient use of resources. Ensure projects are delivered on time, within budget and within agreed upon quality standards. Work closely with cross-functional teams within OpenText and partner with key stakeholders. What The Role Offers Deliver assigned projects to time, budget and agreed quality standards Partner with Product Management, Architecture, Operations, other delivery teams and Release Management to ensure effective launch and delivery of projects to satisfy business needs Lead teams to ensure project delivery success Build and maintain strong client relationships, internal and external Apply best-practices and coding patterns that ensure world-class solutions that are maintainable, modular, and of high code-quality Create a culture that insists on meeting expectations and delivering value Drive automated solutions that enable better efficiency and process improvement Grow and manage the skills and talent in the team Manage People Resource processes related to objectives definitions, regular check-in, assessment and compensation Manage communication cross-functionally and escalate promptly as issues arise Facilitate regular Steering Committee meetings and present to senior level management Take responsibility for ensuring customer satisfaction during project delivery Maintain project management documentation including but not limited to project plans, issues, risks, action items, scorecards and project sites. Excellent problem solving skills What You Need To Succeed 14+ years’ experience in developing and managing core products or business applications Strong domain experience on Cyber Security. Ability to drive innovation and take ownership of products offering cyber security to customers and MSP. Experience with Content Management, Web Development, Agile Development & global delivery Practical knowledge of agile/iterative development process Strong design, architecture and coding experience Hands on experience in C++, C#, .Net technologies Good knowledge in AWS, Multi Project / Program Management, & Development Able to handle large-scale and multiple products and scrum teams concurrently Knowledge of software development lifecycle process and methodologies Entrepreneurial and self-motivated, business oriented Strong leadership, people management and mentoring skills Goal driven; plans and manages toward achieving goals, anticipates problems and issues and proactively drives their resolution. Excellent written and verbal communication skills across all levels. Skilled in presentations and discussions with business and technical staff Experience in working in an international environment involving multiple development sites on various time zones. Must be confident, highly motivated and passionate about delivery and customer satisfaction. One Last thing OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact accommodationrequests@opentext.com. OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Opentext - The Information Company OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. Your Impact: Sr. Technical Support Specialists are responsible for delivering highest quality technical support on OpenText products, addressing the customer’s concerns not just at a technical level but also from a customer service perspective. Our Sr. Technical Support Specialist position offers you an opportunity to learn exciting technologies and exercise critical and creative thinking as you’ll work on unique customer issues to provide resolutions. What The Role Offers Represent OpenText acting as first point of contact for all technical support inquiries Incident management and collaboration with other teams while adhering to SLA’s and KPI’s.Utilize exceptional written and verbal communication skills while supporting customers while demonstrating a high level of customer focus and empathy.Meet established service delivery guidelines and key performance indicators that are measured through customer satisfaction surveys .Collaborate with various stakeholders to act as a trusted customer advocate .Manage Escalations and work with Escalation Manager as a point of contact . What You Need To Succeed 5 - 8 years of prior experience working on relevant technologies . 3+ years of hands-on experience working on OpenText Exstream or OpenText xPression. Ability to understand product integration with 3rd party applications in complex environments 3+ years previous experience working within a technical support environment Strong problem-solving and communication skills. Familiarity with document editing tools (e.g., Microsoft Word, Adobe Acrobat). Ability to learn and navigate enterprise software platforms. Basic understanding of customer communications and business document workflows. OS - Win/Linux - OS fundamentals, Troubleshooting fundamentals, Logs DB - MS SQL, Oracle - Write basic queries Experience working with Web Application Servers (i.e. Tomcat, NGINX) Programming/Scripting Experience (i.e. Java, JavaScript) Containerisation knowledge Web Technologies & API basics OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Opentext - The Information Company OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. The Opportunity At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. Together Carbonite—a leader in data protection and Webroot—a leader in data security—form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable, and accessible in the connected world. We enable comprehensive data protection for companies, consumers, and our vast network of partners around the globe. We are growing fast and looking for talented candidates around the world. Your Impact Are you ready to grow with us? We are seeking a highly experienced and motivated Lead Quality Assurance Developer to join our dynamic Information Technology team. In this role, you will play a key part in designing, developing, and supporting innovative software solutions that drive business success across our Consumer and SMB go-to-market channels. As a leader in quality assurance, you’ll be encouraged to adopt an engineering mindset, championing the best practices, fostering innovation, and delivering real-world solutions that shape the future of our technology landscape. In This Job You Will Develop, document, and execute test cases, test plans, and test scripts. Proven experience in web app test automation, preferably with cucumber or Test NG framework Complete code reviews of test automation across levels of the test pyramid: e.g. unit tests, browser/UI tests, integration/API tests Apply and enhance understanding of practices of risk-driven exploratory testing Evaluate and inform automation solutions for current manual testing suites Collaborate with the development team to architect and develop automation testing practices, tools, and solutions Contribute and maintain automated regression, smoke, and feature-focused test suites Define test plans and create test scenarios and cases for web services, user interfaces, and back-end systems across multiple services Create and maintain test data for use with automated and manual testing Create and organize test documentation to provide audit and traceability reporting Troubleshoot and analyze test failures and drive resolutions All the above while keeping the whole picture in mind as we unify multiple products, services and components into our new business integration platform What It Takes As a Sr Quality Assurance Engineer of-Ecommerce Platform, you will: Develop Product Knowledge: Build a foundational understanding of the OpenText SMB/C E-commerce product suite and its core functionalities. Collaborate with Engineering Teams: Actively participate in design and code reviews, test case evaluations, and collaborate closely with peer engineers. Deepen Framework Proficiency: Acquire an in-depth understanding of the existing testing frameworks and their architecture. Develop Effective Test Cases: Begin creating test cases that enhance continuous integration and expand test automation coverage. Support Agile Releases: Contribute to SAFe Agile release cycles, ensuring quality and stability across deployments. Drive Automation Improvements: Identify gaps in test coverage and support ongoing efforts to improve test automation strategies. Contribute to Test Code Development: design and implementation of robust, scalable automated test code. Innovate and Suggest Enhancements: Propose new ideas and designs to strengthen our continuous integration and testing efforts. What You Need To Succeed Programming Language: Java, JavaScript, Python, C#, SQL and Cucumber Gherkin. Testing: Manual + automated test experience Tools: Automation & Development: Selenium, Selenium Grid, Visual Studio, Grafana K6, API Testing (Rest Assured, SOAPUI, Bruno) Virtualization & Source Control: VMware, GitLab, GitHub, or similar tools CI/CD: Experience with Jenkins, GitLab, ValueEdge, other tracking tools Cloud: Azure, AWS, GCP; SaaS delivery familiarity Hands-on experience in Zuora Billing is a plus Bachelor’s degree in computer science, Engineering, or a related field. 6+ years of overall QA experience with automation OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Opentext - The Information Company OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. Your Impact: OpenText Enterprise Information Management (EIM) technologies and business solutions allow organizations to take full advantage of enterprise information to gain better business insight, capitalize on opportunities to positively impact the business, improve process velocity, reduce risks related to information governance, and protect sensitive information and intellectual property from internal leaks and external threats. With growing volumes and a host of formats to manage and leverage, organizations need to bring structure to the unstructured. By doing so, they will be unleashing the power of information to drive faster decision-making, improved agility, strong security policies, and an increased ability to both exploit the opportunities and control the risks of enterprise information. OpenText provides solutions across the entire range of core EIM capabilities – sophisticated, secure, high-value, and cost-effective – onsite, via mobile devices, private cloud, or in the cloud. What the role offers: OpenText provides cloud environment for addressing the B2Bi and MFT needs of various customers from different geos and business domains. Customers can choose the OpenText Managed Service cloud with public, private or hybrid models of deployments Analyst team would be responsible for the analysis of various B2B implementation requests. Team will gather and analyze the customer business requirements and design & develop the mapping specification documents – P2P, Canonical etc. Once the specification is created, it will be handed over to the map development team. During the course of the map development and testing, analyst team will provide the necessary support to the development and QA team by clarifying all their questions. Analyst team will validate the map developed, and provide the necessary approvals and submit the same for the end customer approval. Once the customer approved the map, analyst team will coordinate with Integration team to get the maps deployed in the required environments (Pre-Prod / Prod) What You Need To Succeed Knowledge of EDI Standards like ANSI X12, EDIFACT, TRADACOM, XML, RosettaNet Experinece 2 to 3 years Extensive mapping knowledge and handson experience with Opentext Application integrator. Good experience on XML, XSLT and XPath Experience on creating mapping specification documentation. Strong communication skills to gather business requirements from customer. A good team player OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. Your Impact OpenText provides a cloud environment for addressing the B2Bi and MFT needs of various customers from different geos and business domains. Customers can choose the OpenText Managed Service cloud with public, private or hybrid models of deployment. The analyst team will be responsible for the analysis of various B2B implementation requests. Team will gather and analyze the customer business requirements and design & develop the mapping specification documents – P2P, Canonical etc. Once the specification is created, it will be handed over to the map development team. During the map development and testing, the analyst team will provide the necessary support to the development and QA team by clarifying all their questions. The analyst team will validate the map developed and provide the necessary approvals and submit the same for the end customer approval. Once the customer approved the map, the analyst team will coordinate with the Integration team to get the maps deployed in the required environments (Pre-Prod / Prod). An excellent opportunity to be part of the development of cutting-edge map development project. What The Role Offers Lead one or more projects in the capacity of a project leader by interacting with all the project stakeholders and customers to gather the requirements, Develop and build EDI maps (inbound and outbound) based on the document, structures, and specifications, testing with sample data, generating the output and validating the output Excellent knowledge on opentext B2B platform(s) and integration activities involved. Mentoring and guiding the junior members of the team Preparation of weekly and monthly metrics reports Communicate overall status of map development / changes to Project Manager and other project stakeholders. What You Need To Succeed Excellent Knowledge of EDI Standards like ANSI X12, EDIFACT, TRADACOMS, RosettaNet Extensive mapping knowledge & experience in GXS Application Integrator Mapping Hands-on experience with the GXS Application Integrator Mapping is highly desirable Extensive experience on creating mapping specifications with various legacy apps including SAP/ORACLE and functional knowledge in Manufacturing/Logistics/Retail domains majorly. Very good understanding & experience in dealing with XML and JSON files. Good experience on QA (Quality Acceptance) including creating test case scenarios and execution. Understanding & experience on Trading partner setup and enablement, connectivity setups including AS2, SFTP, FTP, FTPs, OFTP, SOAP, API integration. Knowledge and experience in executing Unix/Linux commands. Basic Scripting knowledge – Shell/Python/Perl/Java scripting. Experience in handling production issues including debugging the issues and fixing them promptly. Experience in identifying process gaps and driving improvements, with a focus on automation, innovation for enhancing customer satisfaction, revenue generation, and future readiness. Excellent communication skills in collaborating with various internal teams, customers and trading partners. Experience in handling Go Live of various projects effectively including deployment in preprod/production and warranty support. Strong communication skills - verbal, written and listening A good team player, mentoring and guiding the junior members of the team. OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. Your Impact Lead Consultant (XECM) at OpenText will be part of the global PS organization who bridges the gap between the technical world of OpenText Enterprise Content Management Solution development, document management & business processes of our customers. Therefore, a combination of deep technical ECM configuration & development skills,and strong understanding of Extended ECM and a wide range of equally important “soft” consulting skills such as advanced customer facing skills, customer relationship building, facilitate/lead blueprint design and requirements workshops, and excellent communication skills are required for this role. What The Role Offers Engaging with enterprise architects, business and IT stakeholders of client to understand its business, technology landscape, business scenarios and requirements in order to define integrated digital solutions for their business problems Consulting with clients to advocate, influence and gain acceptance of proposed digital solutions that not only leverage OpenText ECM & xECM and other complementing technologies from OpenText but also bring out their business value Planning and conducting business workshops with business and IT stakeholders of the client to elicit and document business and technical requirements for complex digital solutions Architecting and implementing OpenText Content Server, xECM for O365, xECM Core Framework, OpenText™ Application Governance & Archiving for Microsoft® SharePoint® (AGA), ECM, Brava, Blazon, Archive Server, OTDS, sMFT, CS WebServices & Rest APIs, System Center, and related functionalities & Integrations, based on client’s functional and non-functional requirements, and considering current state and future roadmap of the client. Identifying and offering design choices, supported with necessary analysis and/or pros and cons, and recommending the best suited implemented approach for the given context Creating comprehensive documentation that supports the implementation and evolution of the solution through all stages of SDLC - Business Requirements, Functional Specification/Solution Blueprint, High-level and Low-level Design, Deployment and Configuration guides etc. Translating proposed implementation approach into corresponding component/work break down structure and providing high level work estimates and schedule Working collaboratively with program/project management team within OpenText and on-client side to assist in task planning & task allocation for solution implementation and rollout. Working with architects/developers/testers as a project team to deliver the solution as per the proposed design with utmost quality Owning the solution quality by actively and effectively reviewing the designs and source code, and taking necessary defect prevention steps in software development Identifying and managing the changes to the requirements during implementation, in collaboration with project management, by effectively and consistently communicating with all the stakeholders Supporting the project team as project manager during implementation phase and stay close to the customer through demos, user trainings and progress updates Preparing solution and technical proposals to support presales opportunities by providing inputs on solution concept and differentiators, and high-level implementation estimates and schedule. Mentoring and guiding technical architects and senior developers within the team with professional and technical advice. What You Need To Succeed BE/ B.Tech/ MCA/ M.Tech with 8+ years of professional experience in designing medium to complex digital enterprise solutions in the areas of enterprise content management, upgrades of and migrations into OpenText Content Server. Excellent customer facing skills – articulation, engagement and influencing, relationship building and negotiation – with strategic focus Excellent verbal and written communication, presentations skills. As a technical leader, ability to influence others in the team by clearly articulating the reasons, justifications, risks, challenges, and uncertainties. Extensive knowledge and practical experience of delivering digital solutions to global clients using modern solution paradigm such as SOA and Cloud. Highly desirable knowledge and hands-on experience with OpenText ECM & xECM, associated technologies and standards Demonstrated understanding and application of architectural concepts, EAI patterns, solution design patterns. Desirable understanding of general system integration principles and practices, techniques, and methods Flair for clearly documenting design choices or technical decisions made. In depth technical knowledge on Service Oriented Architecture – Web Services, REST, XML Databases, data modeling, network architectures and security SLDC and Software development methodologies Experience in managing medium-sized (10-20) technical team as technical lead for delivery of the solutions Desirable knowledge and exposure to cloud platforms, Containerization concepts and related technologies Experience in OpenText Content Server, Archive Server, Directory Services installations, upgrades & Patching, Migrations Should be hands-on on RCA related performance and functional issues of ECM & xECM implementations OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Opentext - The Information Company OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. Your Impact An OpenText Content Server Senior Cloud Application Consultant is responsible for the technical delivery of the CS (Content Server) Platform based solutions. This role has heavy deployment and administration emphasis, combined with the consultation skills required to promote the impression of quality and excellence actively fostered within the Customer Solutions Group. Engagements may vary from managing multiple short and relatively fast paced engagements, to larger projects depending upon level of experience. The nature of work may include full application lifecycle activities right from development, deployment/provisioning, testing, migration, decommissioning and ongoing run & maintain (upgrades, patching etc.) support of the cloud deployments. The role is customer-facing and requires excellent interpersonal skills with the ability to communicate with a wide range of stakeholders (internally and externally), both verbally and in writing. What The Role Offers Work with an OpenText technical delivery/consulting team in order to: Participate and contribute to Project execution phases. Participate in the day-to-day administration of the systems, including Incident & Problem Management Participate in the advanced configuration of CS software components, in line with project and customer time scales. To co-ordinate project delivery through multiple teams that may include 3rd party suppliers, partners and client resources to onboard customers to Cloud platform. Actively contribute to automating provisioning, patching, and upgrade activities where possible to achieve operational efficiencies. Actively seek new opportunities by working with the customer and the change control provisions provided by the contract, to extend the scope of profitable business. Actively use and contribute to the project management standards and quality checks used within OpenText Cloud Services. Understand requirements, conduct detailed design, determine level of effort, plan work breakdown structures and implementation approach. Prepare, maintain, and submit activity/progress reports and time recording/management reports in accordance with published procedures. Keep project managers informed of activities and alert to any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements. Manage expectations and responsibilities for all clients and internal stakeholders. Utilize exceptional written and verbal communication skills while supporting customers via web, telephone, or email, while demonstrating a high level of customer focus and empathy. Respond to and solve customer technical requests, show an understanding of the customer's managed hosted environment and applications within the Open Text cloud enabling resolution of complex technical issues. Document or implement proposed solutions. Respond to and troubleshoot alerts from monitoring of applications, servers, and devices sufficient to meet service level agreements. Collaborating on cross-team and cross-product technical issues with a variety of resources including Product support, IT, and Professional Services. What You Need To Succeed 5+ years of experience supporting OpenText Content Suite/xECM or LiveLink including development and maintenance of customizations. Exposure to remote administration services, or cloud operations environment. Key Skills / Experience Well versed with deployment, administration, troubleshooting, upgrade/migration of the OpenText Content Suite Platform and related components (Content Server, Archive Server, xECM, xECM Modules, Brava, OTDS, Search & Indexing) & Integrations with SAP, SuccessFactors, Salesforce. Experience with Cloud deployment of the Content Suite Platform will be an advantage. Good Experience/knowledge On The Following Knowledge on Windows, UNIX, and Application administration skills in a TCP/IP network environment. Experience working with relational DBMS (PostgreSQL/Postgres, Oracle, MS SQL Server, mySQL) Programming/scripting is helpful, (ie. SQL, .sh/.bat, Java, JavaScript,Powershell) Familiarity with configuration and management of web/application servers (IIS, Apache, Tomcat, JBoss, etc.). Good understanding of object-oriented programming, Web Services, LDAP configuration, and RDBMS concepts Candidate Should Possess Strong desire to provide exceptional customer support efficiently with a high focus on first call resolution Strong attention to detail and the ability to grasp concepts quickly and have a thirst for knowledge. Strong interpersonal and people management skills Ability to use own initiative to resolve problems and to obtain relevant information needed to perform a given task. Highly motivated Good communication skills Enjoys working in a diverse team environment. Team player, result driven, ambitious, responsible. Enjoys sharing knowledge and communication. Desired Skills Public Cloud Certifications Dockers & Kubernetes AI knowledge OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Opentext - The Information Company OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. Your Impact An OpenText Content Server Senior Cloud Application Consultant is responsible for the technical delivery of the CS (Content Server) Platform based solutions. This role has heavy deployment and administration emphasis, combined with the consultation skills required to promote the impression of quality and excellence actively fostered within the Customer Solutions Group. What The Role Offers Work with an OpenText technical delivery/consulting team in order to: Participate and contribute to Project execution phases. Participate in the day-to-day administration of the systems, including Incident & Problem Management Participate in the advanced configuration of CS software components, in line with project and customer time scales. To co-ordinate project delivery through multiple teams that may include 3rd party suppliers, partners and client resources to onboard customers to Cloud platform. Actively contribute to automating provisioning, patching, and upgrade activities where possible to achieve operational efficiencies. Actively seek new opportunities by working with the customer and the change control provisions provided by the contract, to extend the scope of profitable business. Actively use and contribute to the project management standards and quality checks used within OpenText Cloud Services. Understand requirements, conduct detailed design, determine level of effort, plan work breakdown structures and implementation approach. Prepare, maintain, and submit activity/progress reports and time recording/management reports in accordance with published procedures. Keep project managers informed of activities and alert to any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements. Manage expectations and responsibilities for all clients and internal stakeholders. Utilize exceptional written and verbal communication skills while supporting customers via web, telephone, or email, while demonstrating a high level of customer focus and empathy. Respond to and solve customer technical requests, show an understanding of the customer's managed hosted environment and applications within the Open Text cloud enabling resolution of complex technical issues. Document or implement proposed solutions. Respond to and troubleshoot alerts from monitoring of applications, servers, and devices sufficient to meet service level agreements. Collaborating on cross-team and cross-product technical issues with a variety of resources including Product support, IT, and Professional Services. What You Need To Succeed 6+ years of experience supporting OpenText Content Suite/xECM or LiveLink including development and maintenance of customizations. Exposure to remote administration services, or cloud operations environment. Well versed with deployment, administration, troubleshooting, upgrade/migration of the OpenText Content Suite Platform and related components (Content Server, Archive Server, xECM, xECM Modules, Brava, OTDS, Search & Indexing) & Integrations with SAP, SuccessFactors, Salesforce. Experience with Cloud deployment of the Content Suite Platform will be an advantage. Knowledge on Windows, UNIX, and Application administration skills in a TCP/IP network environment. Experience working with relational DBMS (PostgreSQL/Postgres, Oracle, MS SQL Server, mySQL) Programming/scripting is helpful, (ie. SQL, .sh/.bat, Java, JavaScript,Powershell) Familiarity with configuration and management of web/application servers (IIS, Apache, Tomcat, JBoss, etc.). Good understanding of object-oriented programming, Web Services, LDAP configuration, and RDBMS concepts OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. Your Impact The Consultant will be responsible for implementing an Enterprise solution using the AppWorks platform, assisting customers with suitable solutions, installations, and configurations of the solution. The Consultant requires both technical and interpersonal skills to design, describe, and manage solutions. They will evaluate the existing customer environment and work out how different elements of business, information, and technology can be applied to solve a problem. Will also apply business skills and consulting methodologies to collect and analyze data. Should be keen on enhancing the knowledge on the latest versions of AppWorks features. Should be keen to learn on other Appworks connected OT products. What The Role Offers Understands the business requirements, proposes the solution considering the current & future roadmap of customer. Offers design choices with their pros and cons and recommends the best design suited for the given context. Develops solutions that meets the requirements using appropriate features of AppWorks platform. Identifies and manages the requirements and Change requests effectively for consistent communication with all the stakeholders. Designs and programs complex modules of an application taking into consideration the functional and non-functional aspects. Takes ownership of solution quality. Actively and effectively reviews design, source code, takes defect prevention steps in software development. Provides high level work estimates and assists in task planning & task allocation. Mentor’s technical architects and senior engineers within the team guides them in their work. Passionate about new technologies/innovations happening around. Constantly upgrades knowledge on latest technologies and standards. Should be able to describe customer requirements technically and should be able to build quick proof of concepts to identify “hot spots.” Act as a project manager/Scrum master during project execution phases and stay close to the customer. Should be able to conceptualize and build high quality demos for marketing or analyst briefings, pre-sales opportunities. Travel within the country and abroad as per project needs. What You Need To Succeed Bachelors or advanced degree preferably related to Information Technology, or equivalent experience. Should have very good problem solving, analytical and coding skills. 12 to 15+ years’ experience with OpenText AppWorks /Process Suite is mandatory. Proficient in AppWorks latest versions i.e., version 20+. Knowledge of either Entity Modeling and / or Angular+ is desirable. Knowledge of OTDS, Content Server and other Opentext products is a plus. Proficiency with XML, SOA, Object Orientation, SQL databases, network architecture. Proficiency with programming in Java, JavaScript, UI Frameworks. Very good knowledge of SOAP, REST web services and related technologies. Very good knowledge of Single Sign-on mechanisms and related standards. General knowledge of web servers, browsers, and other internet applications. Customer facing experience is mandatory, should be able to understand requirements and come up with estimates. The Consultant possesses in depth technical knowledge on: Service Oriented Architecture W3C standards Object Orientation Java, J2EE Web 2.0 technologies Various types of enterprise applications (e.g. ERP, EAI , BPM) Databases, data modeling Network architectures and security. Software development methodologies OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Opentext - The Information Company OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. Your Impact The XCM Senior Consultant at Open Text bridges the gap between the technical world of OpenText Enterprise Content Management & needs around of document management and related processes of our customers. Therefore, a combination of deep technical ECM configuration & development skills, configuration, and strong understanding of OpenText ECM and a wide range of equally important “soft” consulting skills such as advanced customer facing skills, customer relationship building, facilitate/lead blueprint design and requirements workshops, and excellent communication skills are required for this role. What The Role Offers Implementing XECM solutions to meet business requirements and communicating those designs effectively through specifications. Understanding OpenText Content Server, Brava, Blazon, Archive Server, OTDS, sMFT, CS WebServices & Rest APIs, System Center, OScript and related functionalities & Integrations Records Management, Physical Objects, Consulting experience, i.e. configure/maintain/troubleshoot Installation of Content Suite along with scaling and sizing of the ECM landscape Managing end to end Implementation independently. Understanding of integrations Office 365, SharePoint, Coreshare, and related technologies is useful. Understanding on JAVA, Content Server, Scripting languages is a plus. In-depth understanding hands-on of development of SMARTUI, Oscript modules, & RestFull, CWS services Planning and coordinating unit testing and integration testing phases, including writing use cases, test scripts. Testing of extensions and implemented solution. Willing to conduct Business workshops and training to end user community. Communicate effectively in English, in writing and verbally. Work independently without supervision. Demonstrate a passion for technology and willingness to learn new technologies Must be willing to travel within India and globally. Must be willing to work for customers in multiple time zones. What You Need To Succeed Advanced Degree in Computer Science or similar. Minimum 7 years professional experience, including a minimum of 5 years in consulting. Experience on OpenText ECM – Installations, upgrades, Configurations, OTDS and Developments Experience in OpenText Content Server, Archive Server installations, upgrades & Patching Prior Experience in JAVA, OpenText Content Server, Scripting languages, Should be hands-on on RCA related performance and functional issues ECM implementations Gain the trust and respect of customers and colleagues, in a fast growing and sometimes challenging business circumstances and under pressure. Demonstrate keen interest to learn new technologies. Quick Learner – e.g. about a new technology, or about a customer’s business processes. Demonstrate commercial awareness, i.e. identify commercial opportunities. Share knowledge with colleagues and in the wider Open Text and Partner community. Good problem solving and Trouble-shooting skills. Experience should include at least 4 full cycle ECM implementations (from blueprinting to go-live) OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. OPENTEXT OpenText enables the digital world by simplifying, transforming, and accelerating enterprise information needs, on premises or in the cloud. We embrace all things digital and are committed to being the Best Place to Work for our Employees in over 140 locations around the world. We obsess over our customers to ensure they are wildly successful in embracing the Digital World. Our customers entrust us with their most important information, we need to be their most trusted partner. What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this and are passionate about enabling the Digital World then to let OpenText turn your career vision into reality. Your Impact The OpenText Vertica provides a state-of-the-art Big Data Analytics platform that handles petabytes of data. It is a commercially successful, high performance, distributed database. Every industry is finding ways to benefit from data analytics. We continue to engineer our product to be flexible so that it supports all of them. Vertica is a recognized leader in analytics powering some of the world’s most data driven organizations like Uber, Wayfair, Intuit, Cerner, and more. Our columnar, MPP, distributed database delivers unprecedented speed, petabyte scale, with analytics and machine learning functions built into the core. You Are Great At Produce high quality code according to design specifications. Analyze, troubleshoot, and fix highly complex code defects. Propose creative solutions or alternatives balancing risk, complexity, and effort to meet requirements. Work across teams and functional roles to ensure interoperability among other products, including training and consultation. Participate in the software development process from design to release in an Agile Development Framework. What It Takes Bachelor’s degree in Computer Science or related field 8+ years of product development experience. Strong programming experience in any language. Extensive knowledge on AWS platform and its services like Storage, EKS, Network and deployment. Excellent knowledge of Webservices and underlying architecture. Strong design principles knowledge and their application. Fundamentally good programming and debugging skills. Strong hands-on experience with building enterprise applications Good experience in Server and Client-side technologies Contribute to the continual improvement of our agile development processes Maintain up-to-date documentation on processes and code. Experience working with groups of people across several geographies Excellent communication and time management skills OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Opentext - The Information Company OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. ENABLING THE DIGITAL WORLD OpenText enables the digital world as the global leader in Enterprise Information Management, both on premises and in the cloud. We are committed to being the best place to work for more than 15,000 employees in over 120 locations. What we do, we do well. What we create, we do purposefully to impact the world. If you believe in this and are passionate about directing people towards a better way to work, then let OpenText enable your digital world career. About The Role As a Principal Software Architect on the Commercial Architecture team at OpenText, you will lead the design and governance of modern application and cloud architectures across a diverse product landscape. This is a strategic and hands-on role focused on driving architectural consistency, scalability, and modernization across OpenText’s commercial software portfolio. You will work cross-functionally with product engineering, operations, product management, and security to guide and influence the technical direction of cloud-native services, APIs, identity, and next-generation application platforms. This role is ideal for someone who combines deep technical expertise with strategic thinking and a passion for designing large-scale, modern, secure systems. Strong data engineering and AI experience are required. Key Responsibilities Develop unified data strategies eliminating fragmented application landscapes and silos and integrating structured data and unstructured data Define data product specifications and standards that treat information as engineered assets with standardized service contracts and governance controls Design AI-driven knowledge graph construction from vast repositories of unstructured content Architect AI-native data pipelines integrating with OpenText's Aviator AI platform for contextual search and agentic workflows Design accuracy enhancement frameworks to reduce hallucinations and provide verifiable results Drive strategic customer pilots in content-heavy industries (legal, healthcare, financial services) with clear ROI demonstration Provide architectural governance and consultation across a portfolio of products, ensuring alignment with enterprise standards. Shape technical vision, translate architectural concepts into business value, and present to C-level executives Required Qualifications 10+ years enterprise data architecture experience designing large-scale platforms for Fortune 500 companies Deep expertise in modern data architecture patterns (data pipeline, data mart and data fabric) and data processing frameworks (Spark, Kafka) Advanced knowledge of knowledge graphs and semantic technologies (RDF, SPARQL, Neo4j) Strong AI/ML background, particularly LLMs, and automated knowledge extraction from unstructured content Data governance, compliance frameworks (GDPR, HIPAA, SOX), and enterprise security architectures Extensive multi-cloud architecture experience (AWS, Azure, GCP) and hybrid cloud strategies Experience working in or with large-scale SaaS platforms, including deployment, scale, and operational considerations Leadership and Communication Proven ability to define and drive a compelling technical vision, leading large-scale architectural transformational initiatives Demonstrated success in leading cross-functional teams within complex B2B environments Exceptional communication and interpersonal skills, with a strong ability to influence and align diverse technical and business stakeholders Advanced documentation and visualization capabilities, including authoring architecture blueprints, reusable patterns, and reference artifacts that promote consistency and scalability across teams Extensive experience in customer-facing engagements, providing expert technical guidance, solutioning, and support in high-stakes scenarios OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. OPENTEXT - THE INFORMATION COMPANY As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. The opportunity: As Lead Software Engineer, the candidate will be proficient with Front end and back-end technologies. This candidate should self-motivated and a solution provider. You will utilize superior knowledge and experience to perform highly complex product architecture, design, systems analysis, research, maintenance, troubleshooting and other activities. You will also play a key role in grooming providing direction to team members. You Are Great At: Strong experience in architecting, developing, and deploying scalable microservices with high performance and reliability. Proven ability to independently design, develop, and maintain responsive web applications using modern frameworks such as Angular or React. Demonstrated leadership in guiding and mentoring a team of 4–5 developers, driving technical excellence and delivery. Hands-on expertise with object storage solutions (e.g., Amazon S3, Azure Blob Storage, Google Cloud Storage), including lifecycle policies for versioning, archiving, and deletion. Familiarity with large-scale data operations, including efficient data retrieval, multipart uploads, and parallel processing techniques. Effective collaboration with cross-functional teams including stakeholders, service consumers, QA engineers, and product owners to ensure alignment and quality. Ability to translate complex business requirements into robust technical solutions, with a strong grasp of domain-specific contexts. Experience working with distributed teams, contributing constructively across geographies and time zones. Skilled in providing technical feedback, fostering a culture of continuous improvement and knowledge sharing. What It Takes: Minimum 8+ years of experience in designing and building enterprise-grade applications. Strong proficiency in Angular or React, with a track record of delivering responsive and user-centric web applications. Deep expertise in Java, Spring Boot, and microservices architecture, with a focus on scalability and performance. Solid understanding of distributed systems, including fault tolerance, service orchestration, and load balancing. Hands-on experience with object storage technologies (e.g., Amazon S3, Azure Blob Storage, Google Cloud Storage), including lifecycle management and data governance. Familiarity with Content Management Systems (CMS) and their integration into enterprise ecosystems. Exposure to AI/ML concepts, tools, and frameworks, with an ability to apply them to enhance product capabilities. Excellent problem-solving and debugging skills, with a proactive approach to identifying and resolving issues. Strong communication and leadership abilities, capable of driving collaboration across teams and stakeholders. Comfortable working both independently and as part of a collaborative, fast-paced team environment At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Opentext - The Information Company OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. Your Impact As a Principal Software Engineer, you will utilize superior knowledge and experience to perform highly complex product design, systems analysis, research, maintenance, troubleshooting and other programming activities. These would cut across various systems and devices. At the core will be the need to drive future technology implementations. What The Role Offers Produce high quality architecture and design specifications. Architecture and design oriented towards multiple devices and platforms Detailed technical design for mobile products and applications. Deliver POCs and estimates at short notice on integrations and technology choices Guide senior engineers to deliver high quality design and code Code complex pieces of framework or integrations Propose creative solutions or alternatives balancing risk, complexity, and effort to meet requirements. Lead software design/code reviews to ensure quality and adherence to standards. Mentor other team members. Work across teams and functional roles to ensure interoperability among other products, including training and consultation. Participate in the software development process from design to release in an Agile Development Framework. What You Need To Succeed Bachelor’s degree in Computer Science or related field 12+ years of enterprise product development experience Strong hands on experience in Java/ J2EE, HTML, Javascript, CSS Proficient in at least one of the Java Script based framework like AngularJS, Backbone, React etc. Cloud application development with Spring Boot Good understanding on the Twelve-Factor App methodology Fundamentally good programming and debugging skills Web based platform/application development Excellent expertise on various DBs like SQL Server, Oracle, Postgres & HANA. Building and consuming webservices (using RESTful APIs) Understanding of performance and security in the mobile and enterprise context Responsive design Agile methodologies Proficiency with Web Services, SOAP, WSDL and XML, XML Schema and XPath Proficiency in UI skills, Object Oriented JavaScript programming Good programming practices with solid object-oriented development experience. A strong understanding of Microservice Application Architecture, High level and Low level design, Middleware/Application Servers and Infrastructure & the ability to look at product architectural documents and identify potential issues Contribute to the continual improvement of our agile development processes Experience liaising with groups of people across several geographies Excellent communication and time management skills Should have good exposure in using tools related to CI-CD / DevOps. Content management domain experience would be plus Experience with OpenText products would be a plus One Last Thing OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Hiring Manager: Umamaheshwar Bondada Talent Acquisition Advisor: Archana A M Job Code Level: CGP4 Refer Your Friends! AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. Your Impact Lead Consultant (Managed Services) The resource will be part of a managed services team providing application management and maintenance for OpenText customers spread across the globe. Wide breadth of skills enabling one to solve complex problems in the areas of application availability, performance, and capacity, both in terms of incidents and problems. Experience in production operations (or support) plus software maintenance (bug fixing, code maintenance) is a must. What The Role Offers Install, configure, maintain, and monitor one or more OpenText (OT) products/solutions in the cloud, customer premises, or 3rd party IaaS, especially the OpenText Media Manager product. Troubleshoot and find resolutions/workarounds to incidents. Design, develop, and test fixes for problems arising on top of customizations to OT products. Strong DB skills are required. Research and fix problems in configuration mainly at Application Level, also demonstrating adequate knowledge of OS and Network as applications work in that context. Problems can be related to availability, performance, or capacity. Assist the project team in the development of customizations. Work on performance tuning is good. Performing deployments and applying product patches. Perform upgrades and migrations. Work in shifts: Morning, Regular, Afternoon and Night on rotation basis. Providing the easy solutions for complex problems is mandatory. Quick resolutions of production issues or Quick work arounds are mandatory for production issues. Technically guide the team and assist the team on issue resolutions and providing the solution. Interacting with multiple customers and onsite counterparts. Ready to take the complete technical responsibilities for multiple customers. Understand the complete Business use case dedicated to each customer which involves multiple integrations. What You Need To Succeed Skill set required: Between 8 to 12 years of experience supporting OpenText Media Manager including development and maintenance of customizations. Exposure to remote administration services, or cloud operations environment. Technical Skills You are strong on OpenText Media Manager 16.5.X versions and 20.X versions or higher. You are strong at Programming and scripting: Core Java, J2EE (Certification preferred). You are very good to have knowledge in Web Design – HTMS 5 and CS. You are strong on Server-side programming. You are very good on Operating Systems: Linux and/or Windows. You are good on Containerization and Kubernetes. You are very good on Web and application servers (any one or more of): Tomcat, Apache, IIS, Wildfly. You are good at load balancer level configurations. You are strong on problem solving skills. You are very good at Directory Services: Open-LDAP, Active Directory, OTDS You are very good at Database: MSSQL, Oracle (DML and routine maintenance tasks) You are very good at Troubleshooting and debugging. Excellent communication / presentation / verbal and written communication skills. Definite Plus Prior experience working in an ISO27001 certified work environment. ITIL Foundation certification OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Opentext - The Information Company OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us. The Opportunity The role of Site Reliability Engineer is to build solutions to enhance the availability, performance and stability of OpenText services as well as automating away repetitive work. You Are Great At Provide attention to incidents according to Service Level Agreements. Take ownership and accountability for the incident resolution process. Exhibit ownership and accountability for incident resolution in a quality and timely manner. Be the custodian of the application in production and staging, act as a technical liaison between multiple stakeholders to evaluate, maintain, identify issues, and report them to the product/application owner. Establish and maintain a good relationship with team members, Product Development, Customer Service and Sales. Participate in training and information-sharing activities. Act as backup for other team members when necessary. May requires rotating shift work. (2-3 weeks rotation) On-call rotation is required, as 7x24x365 team support is required. What It Takes The ability to understand and maintain Scripting software, expecting proficiency in PowerShell, shell, bash, perl or python Good working knowledge of Windows OS and Linux is nice to have. Experience supporting .Net based applications. Working knowledge in cloud infrastructure (IaaS) such as GCP and AWS Experience with installing, configuring, and operating IIS, Tomcat and Apache Working and operational knowledge on Ansible, Terraform, gitops Operational experience with Kubernetes. Expertise in Monitoring distributed systems/applications and knowledge of monitoring tools such as new relic, Dynatrace, Nagios or Zabbix, Prometheus Etc. Strong understanding of ITIL principles, certification is a plus. Experience and knowledge in RDBMS and No-SQL databases such as Oracle, Postgres, MariaDB and Cassandra. Knowledge and familiarity of API gateway such as APIGEE and Oauth 2.0 standard. Diagnosing, resolving problems in high-throughput web applications & network services Expert-level troubleshooting skills across different levels of the solution stack to resolve customer issues within prescribed SLAs. OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.