144 Disciplinary Action Jobs

Asst Manager - industrial relations Job description Role & responsibilities : Role & responsibilities: Statutory compliance's Ensuring compliance of applicable returns and maintenance of records & Registers and liaison with concerned departments & agencies. Responsible for contract employee management. Management of Union Employees and prompt grievance resolution. Preparation and issuance of Warning letter, Show cause notice, Charge sheet, Notice of enquiry and issuance. Presenting Officer for Domestic Enquiries Representing the management in conciliation proceedings Attending Industrial Tribunals and Courts for Labor Cases Organizing for union meetings and preparation of Minutes of Meeting. Participating in Union meetings, COD Negotiations Preparation of COD Negotiation strategy. Responsible for ensuring proper management of applicable statutory and non statutory welfare activities. Preferred candidate profile: IR experience and Kanada language is must Gender :Male

Role Overview: As a core member of the newly formed Employee Relations Centre of Excellence, you will collaborate with Regional HR leadership across India and APJ. Your role will involve providing strategic guidance and hands-on support on various Employee Relations (ER) matters, including performance management, investigations, grievances, policy compliance, accommodations, and offboarding, all while ensuring a strong focus on relevant labor laws in India and the Philippines. Key Responsibilities: - Provide coaching to leaders and HR on aspects such as performance improvement, feedback delivery, disciplinary action, and exits, ensuring fairness and proper documentation. - Lead investigations by assembling teams, collecting data, interviewing relevant parties, and presenting objective findings and recommendations. - Collaborate with Global ER to tailor international policies and tools for the regional context. - Handle emotionally sensitive cases with neutrality and discretion, including mediating between employees. - Advise on HR legal issues, including accommodations and policy compliance, in consultation with Legal teams. - Apply expertise in India and Philippines labor laws for ER case resolution and risk mitigation. - Utilize active listening, critical questioning, and analysis to help leaders normalize challenging situations. - Prepare monthly/quarterly reports on ER metrics, identifying trends, and recommending improvements. - Maintain strict confidentiality and integrity in managing sensitive employee data and cases. Qualifications Required: - A bachelor's degree in HR, Law, or equivalent professional experience. - Minimum of 8 years of experience in Employee Relations, with strong IR case management skills. - Demonstrated ability to conduct neutral and timely investigations. - Excellent communication, listening, and mediation abilities. - Strong judgment with the capability to handle multiple cases in a fast-paced environment. - Deep knowledge of India and Philippines employment legislation. - High ethical standards and the ability to build trust at all levels. - Experience in mentoring HR partners or ER specialists. Please note: If you require assistance or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. OpenText fosters collaboration, innovation, and personal growth in its vibrant workplace.,

ABOUT THE ROLE : We are looking for motivated and responsible Payment Collection Executive to manage timely collection of payments from clients, maintain strong consumer relationships and support accounts/finance team. The role requires excellent communication, follow up and negotiation skills. Key Responsibilities : Follow up with clients for due and overdue payments through calls, WhatsApp and emails. Maintain payment collection records and update the system regularly. Coordinate with the accounts team to reconcile outstanding balances. Build and maintain strong professional relationships with clients. Share regular collection reports with management. Handle client queries related to payments and resolve issues in coordination with relevant departments. Ensure timely collection within agreed credit periods.

Summary/Objective: The position encompasses the role of a Business HR focusing on all activities related to Business partnering role. The potential recruit is expected to have a solid experience in HR practices, statutory compliance and a sound knowledge in HR Engagements and Touchpoints. Mandatory Skills: Employee relations / conducted employee engagement RAG Analysis / SKIP meet Attrition analysis Retention analysis POSH / disciplinary action. Leave & attendance management. Conducting Rewards & Recognition / Induction /Orientation. FTEs handled under their span. HR Business Partner: Support end-to-end HRBP delivery. Foster a strong business relationship with the stake holders Induction and assimilation of the new joiners Employee Confirmation, Performance Management and Appraisals Employee Grievance and counseling Conduct regular employee connect sessions to understand their concerns and implement action plan to address them Conduct weekly meetings with respective business units Focus on supervisory enablement activities Plan and execute engagement activities for the location Address and resolve employee queries in a timely manner Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations Maintain in-depth knowledge of legal requirements related to day-to-day management of employees and ensuring regulatory compliance Work closely with management and employees to improve work relationships, build morale and increase productivity Provide HR policy guidance and interpretation Attrition Management and retention Manage all the documentation related to the employees that includes employee files, promotion/appraisal documents, statutory documents and exit documents Reports, Audits & Compliances: Responsible for managing internal reports related with Attrition Analysis Insuring proper database of reports are maintained Manage & facing internal & external audits Adhering to QMS & ISMS compliances Training & Development: Ensuring that proper induction and adequate trainings are been imparted to employees Facilitate & co-ordinate internal & external trainings for the employee Corporate Initiatives: Oversee and coordinate day-to-day services and operations of the organization, ensuring compliance with company policies, procedures, regulations and standards of practic Desired Candidate Profile: (UG - Any Graduate - Any Specialization) AND (PG- Post Graduate Specialization in Human Resource Management Understands IT/ITES culture Excellent Oral and Written Communication skills Good client interfacing skills Energetic and self-driven individual Employee development and performance management skills. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments Integrated knowledge and understanding of human resources concepts, practices, systems, and procedures. Ability to make administrative/procedural decisions and judgments. Flexible to work in shifts Share your CV: KavishG@hexaware.com

As an IR/ER professional, your primary focus will be on managing relationships between employers and employees in the automotive industry. You will be responsible for a variety of key roles and responsibilities including: - **Employee Relations:** Resolving conflicts, handling grievances, and fostering effective communication between management and employees. - **Labor Union Negotiations:** Engaging in negotiations to secure collective bargaining agreements related to wages, benefits, and working conditions. - **Legal Compliance:** Ensuring strict adherence to labor laws and safety regulations while maintaining accurate documentation. - **Health and Safety:** Implementing and overseeing workplace safety programs to promote the well-being of employees. - **Workforce Planning:** Coordinating training, development initiatives, and strategies to manage workforce changes during periods of expansion or restructuring. - **Disciplinary Action:** Addressing employee performance issues effectively to maintain high levels of morale and engagement within the workforce. - **Change Management:** Managing workforce transitions, particularly during times of automation or technological advancements. - **Compensation and Benefits:** Overseeing wage structures, benefits packages, and ensuring competitiveness within the industry. - **Industrial Action Prevention:** Proactively addressing labor concerns to prevent strikes or disruptions that could impact operations negatively. Your role as an IR/ER professional in the automotive sector is crucial in ensuring smooth operations, legal compliance, and fostering positive labor relations amidst the dynamic changes within the industry. If you meet the educational qualifications and have 3-7 years of relevant experience, and find this role intriguing, kindly express your interest by reaching out via email to meenal.paradkar@taggd.in.,

Position Title: Chief of Internal Vigilance (CIV) Location : Noida/Mumbai Reporting To : MD & CEO Organization : Paytm Payments Bank Limited Key Responsibilities: Preventive Vigilance Review and streamline procedures to eliminate scope for corruption. Identify sensitive areas and ensure posting of officers with proven integrity. Recommend system improvements to reduce delays and enhance transparency. Punitive Vigilance Investigate complaints and allegations of misconduct or corruption. Process investigation reports for disciplinary action. Liaise with law enforcement agencies (Police, SFIO, etc.) as needed. Surveillance and Detection Monitor activities to detect early signs of misconduct. Conduct surprise checks and audits in sensitive departments. Policy and Compliance Ensure adherence to RBI guidelines. Submit periodic vigilance reports to the Board and CEO. Oversee implementation of staff rotation and mandatory leave policies. Advisory Role Act as a special advisor to the CEO on vigilance matters. Eligibility Criteria: Officer should have minimum 20 years of overall experience and relevant experience of attest 5 years in handling disciplinary /internal vigilance matter Experience in vigilance, audit, or compliance. Proven track record of integrity and ethical conduct. Should not be involved in any administrative or decision-making roles with vigilance sensitivity. Tenure : Initial tenure is 3 years, extendable by 2 more years, subject to a maximum of 6 years overall. If transferred between banks, the total tenure across banks should not exceed 6 years. Please refer the RBI Guidelines for detailed roles and responsibilities - Notifications - Reserve Bank of India

Summary/Objective: The HRBP is responsible for the HR in Mumbai for a head count of 400+. The position encompasses the role of a Business HR focusing on all activities related to Business partnering role. The potential recruit is expected to have a solid experience in HR practices, statutory compliance and a sound knowledge in HR Engagements and Touchpoints. Mandatory Skills: Employee relations / conducted employee engagement RAG Analysis / SKIP meet Attrition analysis Retention analysis POSH / disciplinary action. Leave & attendance management. Conducting Rewards & Recognition / Induction /Orientation. FTEs handled under their span. HR Business Partner: Support end-to-end HRBP delivery. Foster a strong business relationship with the stake holders Induction and assimilation of the new joiners Employee Confirmation, Performance Management and Appraisals Employee Grievance and counseling Conduct regular employee connect sessions to understand their concerns and implement action plan to address them Conduct weekly meetings with respective business units Focus on supervisory enablement activities Plan and execute engagement activities for the location Address and resolve employee queries in a timely manner Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations Maintain in-depth knowledge of legal requirements related to day-to-day management of employees and ensuring regulatory compliance Work closely with management and employees to improve work relationships, build morale and increase productivity Provide HR policy guidance and interpretation Attrition Management and retention Manage all the documentation related to the employees that includes employee files, promotion/appraisal documents, statutory documents and exit documents Reports, Audits & Compliances: Responsible for managing internal reports related with Attrition Analysis Insuring proper database of reports are maintained Manage & facing internal & external audits Adhering to QMS & ISMS compliances Training & Development: Ensuring that proper induction and adequate trainings are been imparted to employees Facilitate & co-ordinate internal & external trainings for the employee Corporate Initiatives: Oversee and coordinate day-to-day services and operations of the organization, ensuring compliance with company policies, procedures, regulations and standards of practic Desired Candidate Profile: (UG - Any Graduate - Any Specialization) AND (PG- Post Graduate Specialization in Human Resource Management Understands IT/ITES culture Excellent Oral and Written Communication skills Good client interfacing skills Energetic and self-driven individual Employee development and performance management skills. Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments Integrated knowledge and understanding of human resources concepts, practices, systems, and procedures. Ability to make administrative/procedural decisions and judgments. Flexible to work in shifts Share your CV: chinmayd@hexaware.com

We are seeking talented Lead Engineer/Manager to join our team and lead the Marsh McLennans Generative AI capability in India, in collaboration with the Award Winning Ireland Innovation Centre. As part of our internal incubator, you will have the chance to validate new technologies and ideas from across the business, build proof-of-concepts (POCs), develop pilot programs, and coordinate towards maturity before launching them into the wider MMC Tech teams for further development. THE ROLE & YOUR MISSION: The opportunity to be an early contributor to a fast-evolving area with significant executive focus. Be part of a team driven by a start-up culture but backed by a giant The chance to geek out on initiatives such as Hackathons and be part of the broader MMC Tech ecosystem. To be part of our strategic tech hub that delivers industry-leading digital solutions for clients and colleagues. YOUR EXPERIENCE AND VALUES : Bachelors or Masters degree in Computer Science, Software Engineering, or a related field. Proven experience as an Engineering Manager or similar leadership role in a software development environment. Strong technical background in software engineering, with expertise in one or more programming languages and frameworks. Excellent leadership and people management skills, with the ability to inspire and motivate a team. Solid understanding of delivery principles and methodologies. Strong problem-solving and decision-making abilities. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. What is in it for you Holidays (As Per the location) Shared Transport (Provided the address falls in service zone. Be part of a forward-thinking organization leading digital transformation. Work on innovative cloud projects impacting global business operations. Competitive salary, comprehensive benefits, and professional development opportunities. Collaborative environment that values expertise, leadership, and continuous learning. What makes you stand out: Experience with a modern frontend framework ideally React (Vue, Angular are good too) Practical experience of NestJS / NodeJS or similar stack Experience with or knowledge of Python Strong knowledge of restful APIs Practical experience of Kubernetes and/or MongoDB Knowledge on LLMs Knowledge on prompt engineering techniques Knowledge on RAG We will count on you to: Provide strong leadership and guidance to the engineering team, setting clear goals and expectations. Manage and mentor a team of engineers, ensuring their professional growth and development. Oversee the planning, execution, and delivery of engineering projects, ensuring they are completed on time and within budget. Maintain a deep understanding of the technical aspects of the projects and provide guidance to the team when needed. Foster a collaborative and inclusive work environment, promoting effective communication and teamwork among team members and cross-functional teams. Allocate resources effectively, ensuring that the team has the necessary tools, equipment, and support to deliver high-quality work. Collaborate with stakeholders, such as product managers and executives, to align engineering efforts with business goals and priorities. Continuously evaluate and improve engineering processes, methodologies, and tools to enhance efficiency and productivity. Identify and mitigate risks that may impact project timelines, quality, or budget. Conduct regular performance evaluations, provide feedback, and recognize achievements to motivate and retain top talent. Eligibility: Minimum 12 months experience as a Associate Director Should have at least On Track or equivalent rating in last appraisal Should not be under any Performance Continuity Plan, or had any official Disciplinary action within the last 3 months Should not have applied for any other IJP within Mercer in the last 3 month Disclaimer Please note that the relocation assistance shall not be provided for the said position Candidates who wish to apply for inter-location positions are required to check with the Transport Help Desk (THD) to confirm if their place of residence is within the served transport service zone Marsh McLennan (NYSE: MMC) is the world s leading professional services firm in the areas of risk, strategy and people. The Company s more than 85,000 colleagues advise clients in over 130 countries. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.

AIX is hiring for Manager- HR Partner for Flying and Non-Flying function for Airlines. Interested candidate's are requested to please DM at swati.chouhan@airindiaexpress.com Role- HR Partner Designation- Manager Work from Office Lob Location- Gurgaon Objective- The HR Partner owns the entire employee lifecycle for the designated cohort of employee. She is responsible for ensuring gold standard execution of people processes and a consistently exceptional employee experience. She stays attuned to the organisations pulse and drives engagement and alignment of the employee cohort with the Business Agenda. She is the promise keeper of the Employee Value Proposition. Role & responsibilities- AIX is looking for HR Partners, who own the entire employee life cycle and deliver an exceptional employee experience by continuously sensing and responding to the pulse of the organization Key Responsibilities- Accountable for the entire Employee Life Cycle from joining till exit in a seamless and consistent manner Senses and responds to the pulse of the organization on a real time basis (Be the eyes and ears of the organization) - Implements listening mechanisms and leverages feedback to create continuous improvement loops that enhance the overall Employee Experience . Gold Standard People Process Execution (HR process interventions in Performance, Rewards and Recognition, Learning & Development, Talent Management & Engagement initiatives). Handle employee grievances , foster strong employee connect, and ensure adherence to disciplinary protocols. Resolves Employee Relations/ Industrial Relations issues in partnership with Employee Relations COE. Collaborate cross-functionally with COEs (Talent Acquisition, L&D, Rewards) to deliver seamless, best-in-class people solutions Executes people strategies relevant to the cohort of employees (e.g. execute strategies on Performance enablement, Capability Building, Leadership Development, Succession Planning etc.) Build Hypotheses and leverage data and insights to guide decisions, track impact, and drive continuous improvement Preferred candidate profile- Emotional Intelligence : The ability to manage ones emotions and understand others' emotions, leading to better relationship management and conflict resolution. Confidentiality and Trustworthiness : Maintaining a high level of trust by handling sensitive information with discretion and integrity. Empathy : The ability to understand and relate to the needs and concerns of employees, ensuring their experiences are positive and supported. Active Listening : Skilful in listening attentively to employees and managers, grasping both explicit and implicit concerns to address them effectively. Influencing and Persuasion : Ability to build strong relationships and influence decision-making, ensuring alignment between employee needs and organizational goals. Results-Oriented : A focus on delivering tangible outcomes by aligning people strategies with business objectives and continually enhancing employee experience. Collaboration : Building strong partnerships with leadership, teams, and employees, fostering a culture of teamwork and shared success. Proactive Problem Solving : The ability to anticipate issues, address concerns before they escalate, and implement solutions that drive continuous improvement. Strong Communication : Clear and effective communication skills, ensuring transparency, clarity, and open lines of dialogue across all levels of the organization. Adaptability : Flexibility in responding to changing organizational dynamics and employee needs, adjusting strategies accordingly to maintain engagement and satisfaction. MBA/PGDM from a top-tier HR or related discipline from a Tier-1 institute is preferred

We are hiring Female Sales Executives for our Tour & Travel company. Fixed salary + attractive incentives, supportive work environment. Role includes selling tour packages, client handling . Freshers with good communication may apply. Cafeteria Job/soft skill training Accessible workspace Mobile bill reimbursements

Role & responsibilities Support ER Head & other stakeholders in developing solutions which enable harmonious and zero risk ER strategies. Understand and interpret the ER framework and execute the same to the last mile of the organization. Handle employee complaints, grievances, and disputes in a fair and timely manner. Conduct investigations into employee complaints or issues, documenting findings and outcomes. Work with Business and HR colleagues to assist business in execution of ER/IR Strategies to bring in changes into day-to-day working practices and organisation culture so that high performance becomes the norm Support HR BP to handle performance issues within the ER framework Assist management with the execution of compliance programs and audits pertain to ER stream. MIS reporting of all ER matters with relevant stakeholders including regulatory compliance requirement in a timely manner Keep abreast with the changing landscape of all ER / Labour matters in the industry Manage Staff litigation Labour Compliance applicable to Banking Preferred candidate profile 5+ years of experience Post Graduation in HR/IR Detailed Knowledge of ER domain

Looking for Senior HR Manger for one of our Hotel Properties. Key Responsibilities Strategic HR Leadership: Develop and implement HR strategies that support the hotel's business objectives and ensure a positive work environment. Talent Acquisition: Oversee the end-to-end recruitment process to attract, interview, and hire qualified candidates who align with the hotel's luxury service standards. Compensation and Benefits: Design and manage competitive compensation packages and benefit programs to attract and retain high-performing staff. Employee Relations: Address employee issues, grievances, and conflicts, fostering open communication and a fair, respectful work culture. Performance Management: Establish and manage performance evaluation systems, including goal setting, appraisals, and development plans for staff. Training and Development: Identify training needs and develop programs (e.g., customer service, new skills) to enhance employee skills and career growth. HR Compliance and Policy: Ensure the hotel's HR practices and policies comply with federal, state, and local labor laws and health and safety regulations. HR Analytics: Monitor key HR metrics (e.g., cost-per-hire, turnover rates) to analyze performance and drive improvements. HRIS and Record Keeping: Manage and maintain accurate employee records, including payroll and attendance, through Human Resources Information Systems. Preferred candidate profile Proven experience in human resources management, preferably in the hospitality or hotel industry. Strong knowledge of employment laws and regulations, particularly those relevant to the hotel sector. Excellent interpersonal, communication, problem-solving, and conflict-management skills. Proficiency with HR software and HRIS platforms. A bachelor's degree in Human Resources, Business Administration, or a related field is typically required. Contact, HR HEAD: MR. SRESTH GAIKWAD (Call us at: 9236472875, share your resume on Whatapp at 9236472875, mail us at: hr@jbbr.co.in)

Job Purpose: To be courteous to patients and customers. Job Responsibilities: Answer calls in 2 Rings. Be well informed of hospital hierarchy and key contact staff in every department. Departmental locations and its respective functions. Give complete and correct information to all (staff/visitors/patients/ attendants). Keep the list of doctors / staff/ functions of every department Learn to speak in English. Do not keep calls on hold for more than 30 seconds. Use of words like Thank you for Holding Your call is being connected please be on line the concerned person is busy right now please leave a message for him with us Proper grooming as per hospital uniform policy. Always put a smile on face. As when you smile your voice smiles Greeting the staffseniorspatient attendants and visitors. Always thank patients for giving us an opportunity to serve them. If any patient takes the appointment for consultants then before confirming the appointment please speak with the concerned consultants. All consultants are at the same platform there is no senior and junior among them. Maintain Hospital premises and property. Maintain silence in work areas Do not get involved in any form of antisocial practices. Do not accept gifts from patients/ attendant. Do not divulge any information that is required to be kept confidential. Disciplinepunctuality and regularity at work. Deal with everyone with respect and integrity. Pilferage / theft in any form will amount to strict disciplinary action. Do not hide any information /wrongs from your immediate seniors. Use of abusive words and language is strictly prohibited. You are expected to obey your seniors and any request in favor of the hospital services it is your moral responsibility to follow it and help management in smooth functioning of the department Candidate Requirements: Able to work accurately and with minimal supervision. Ability to comprehend written instructions given by the related departmental personnel. Ability to plan & organize ones work schedule effectively. Speaking and listening are essential requirements to understand and carry out the instructions given by the supervisors and other related departmental personnel. Affinity to work in team. Enthusiasm. Open-mindedness.

Responsible for promptadequate and qualitative care of the patients coming to E/D. Responsible to provide a continuouson site medical support service to meet the need of patient. Responsible for delegation of duties to medical officers & nursing staff working in department. To encourage & organize proper patient care and ensure all staff are adhere to organizational policies & processes. To maintain & upgrade the recorded & Register of E/D. Supervise and ensure M. O. & Nursing staff: To attend any new patient (admission) immediately To examine & take a proper history of the patient (If he is in a position to give it on his own) or from his relative. Check any previous recordsif available. Charts down all the details in the history sheet. Let the point or his relative go through all the details and take his signature on the history sheet for MLC Cases. Discuss with respective consultant on call about the admission & follow his orders. Instruct the nursing staff about the necessary orders to be carried out. Inform the respective consultants whenever seems significant. Attend rounds with the respective consultants and carry out the necessary changes in the order. Enter them in the treatment sheet. Fill the Medicine Card and Non Drug Order sheet To follow up with all the investigations to be seen and trace their results. Note down investigation results in the investigation sheet. To Document Verbal Orders correctly in clinical notes if given by consultants. To activate code blue if any medical emergency is encountered beyond your control. To identify the critical status of patient and shift him to critical care area in time. Always contact primary consultant if found necessary at any point of time. Medico Legal Case/Brought in Death: Identify the MLC/BID Proper police information as per need of the case. To get the assessment sheet consultant orderpre operation ordertreatment sheet dully filled by M. O. Conduct supervisory round of patient labeled as MLC and ensure safe disposal of records/document. Investigating complaintsproper recording and recommendation for disciplinary action. Conduct training session/work assign by DMS/MS. To create a team of staff for the benefit and welfare patient and smooth functioning of the department. General: To attend camps according to the policy. To work as per Policies and procedures of organization. To get the cross referral form filled and call cross consultants according to the policy. Use capital letters for medicines (Generic Names/ Salt) and always put signnamedate and time with every entry you make. To take care about completeness of records To participate in quality improvement programs and training sessions To act accordingly as per communicated by hospital management team. In-Service Education & Promotion of Organization: Promote patient care by liaisoning with all departments. Participate in the in-service education programinclusive of CPRHealth & Safety Training and Fire. Ensure medical competence by continual professional development and reading of current medical journals. Promote the centre by showing empathy and compassion to patientstheir families and friends. Promote the centre by demonstrating a customer focused approach at all times to patientsconsultants and staff.

Handle day-to-day administrative and office management tasks. Coordinate with clients and advisory teams for smooth operations. Provide backend and documentation support to the sales/advisory teams. Required Candidate profile Retired Defence Personnel (Army / Navy / Air Force) highly preferred. Smart, well-groomed, disciplined, and trustworthy.

POSITION SUMMARY: A Senior/Lead Associate in Processing team is responsible for below job functions and responsibilities. JOB FUNCTIONS AND RESPONSIBILITIES Conducts a thorough review of client loan files for accuracy and completeness. Systematic input and updating of loan information into Encompass application. Document loan status changes in Encompass through comments Review the documents and complete the required processing steps Facilitates document retrieval from the required teams in case if it is not available. Communicate loan progress and outstanding requirements to clients via timely phone calls Note Training will be conducted from office until certification is completed. (Period 60 to 90 days) EDUCATION / EXPERIENCE Should be a graduate. Understanding of the Mortgage Servicing Industry. Effective communication and analytical skills required. Proficient in MS Office (Excel, Word and PowerPoint). No documented disciplinary action in the past 12 months. Should have an Appraisal rating of Fully Meets Expectations or above in the last completed performance cycle. Should have completed 12 months in the organization and 9 months in the current role. WORK SCHEDULE OR TRAVEL REQUIREMENTS Ready to do any shifts including night shift as per Business unit requirements. Ready to travel to office for training and other learning work related activities as per Business unit requirements.

POSITION SUMMARY: JOB FUNCTION AND RESPONSIBILITIES: Manage team of 13 or more team members, ensure departmental goals and standards are achieved. Communicate company goal, safety practice and ensure all employees remain engaged. Effectively provide prompt, accurate and professional responses to customer inquiries/grievances at escalation desk. Ability to prioritize, work independently, meet deadlines and motivate team members for better results. Conduct performance review and provide appropriate feedback to team members. Perform periodic audits to ensure performance standards are met. Accountable for daily operations in department. Resolve loans and delinquencies thus to enhance departmental cure rate% results. Aim and achieve high Quality & NPS/Stella results (Over and above the set target) Maintaining high employee productivity and teams phone performance metrics Partnering with other department (WFM, Training, HR, Dialer, Facilities etc...) Identify process breakdowns and offer corrective suggestions. QUALIFICATION: Bachelor s degree or equivalent of fifteen years of education is a must. Must be proficient in all Microsoft Applications. Good analytical and communication skills. No documented disciplinary action in the past 12 months. Should have an Appraisal rating of Fully Meets Expectations or above in the last completed performance cycle. Should have completed 18 months in the organization and 12 months in the current role. WORK SCHEDULE OR TRAVEL REQUIREMENTS: Our call center hours of operation are Monday Friday 8:00am 9:00pm EST & Saturdays 8:00am 5:00pm. Shifts will fall into those timeframes.

POSITION SUMMARY: JOB FUNCTION AND RESPONSIBILITIES: Manage team of 13 or more team members, ensure departmental goals and standards are achieved. Communicate company goal, safety practice and ensure all employees remain engaged. Effectively provide prompt, accurate and professional responses to customer inquiries/grievances at escalation desk. Ability to prioritize, work independently, meet deadlines and motivate team members for better results. Conduct performance review and provide appropriate feedback to team members. Perform periodic audits to ensure performance standards are met. Accountable for daily operations in department. Resolve loans and delinquencies thus to enhance departmental cure rate% results. Aim and achieve high Quality & NPS/Stella results (Over and above the set target) Maintaining high employee productivity and teams phone performance metrics Partnering with other department (WFM, Training, HR, Dialer, Facilities etc...) Identify process breakdowns and offer corrective suggestions. QUALIFICATION: Bachelor s degree or equivalent of fifteen years of education is a must. Must be proficient in all Microsoft Applications. Good analytical and communication skills. No documented disciplinary action in the past 12 months. Should have an Appraisal rating of Fully Meets Expectations or above in the last completed performance cycle. Should have completed 18 months in the organization and 12 months in the current role. WORK SCHEDULE OR TRAVEL REQUIREMENTS: Our call center hours of operation are Monday Friday 8:00am 9:00pm EST & Saturdays 8:00am 5:00pm. Shifts will fall into those timeframes.

POSITION SUMMARY: A Senior/Lead Associate in Processing team is responsible for below job functions and responsibilities. JOB FUNCTIONS AND RESPONSIBILITIES Conducts a thorough review of client loan files for accuracy and completeness. Systematic input and updating of loan information into Encompass application. Document loan status changes in Encompass through comments Review the documents and complete the required processing steps Facilitates document retrieval from the required teams in case if it is not available. Communicate loan progress and outstanding requirements to clients via timely phone calls Note Training will be conducted from office until certification is completed. (Period 60 to 90 days) EDUCATION / EXPERIENCE Should be a graduate. Understanding of the Mortgage Servicing Industry. Effective communication and analytical skills required. Proficient in MS Office (Excel, Word and PowerPoint). No documented disciplinary action in the past 12 months. Should have an Appraisal rating of Fully Meets Expectations or above in the last completed performance cycle. Should have completed 12 months in the organization and 9 months in the current role. WORK SCHEDULE OR TRAVEL REQUIREMENTS Ready to do any shifts including night shift as per Business unit requirements. Ready to travel to office for training and other learning work related activities as per Business unit requirements.

Controlling overall security guards and supervisor and overall security management within the factory premises. Ensuring discipline is maintained and controlling in / out of all vehicles Required Candidate profile Candidates should possess prior police or military background, preferably retired, with factory experience, along with fluency in Hindi. Age: 35 to 45 Yrs

1 Position in the organization Works under the responsibility of and reports to the HR Managing. Manages the operation on site in general with focus on the HR & Admin process. 2 Purpose of the function Coordinating with Manager and plan for day-to-day work. Full-fill the task assign by manager on time with accuracy. HR executive is responsible for keeping employee accurate record. You demonstrate interest in managing HR & Admin activities and be able to handle on time-sensitive tasks. 3 Function description 3.1 Activities Managing the above-mentioned terms. Check contract manpower availability and arrange according to need. Maintain contract manpower attendance system. Maintain unauthorized absenteeism record. Help to full fill all administration work & activity. Help to screening candidates. Support to prepared and maintain cultural activity. Support to prepared and implement CSR activity. Support in organizing and arranging training as per calendar & requirement. Help to build and implement employee engagement. Compliance documentation and record keeping. Help to create content and news for soft marketing on LinkedIn. 4 Authority Transportation arrangement. Disciplinary action on contract manpower. 5 Function requirements Graduate / BBA / MSW - and thinking level through education or experience. Good experience in amine work and record keeping. Excellent knowledge of the English & local language in word and writing. Demonstrated experience with MS Office (Excel and Word). Minimum of 2-4 years experience in a similar executive position. Role & responsibilities Preferred candidate profile Perks and benefits

Handle company in police matters such as complaints, FIRs, legal notices, warrants Coordinate local police stations & law enforcement authorities to support the company's legal processes Retired Police Officers (SI, CI, DSP or above ranks preferred).

We are looking to hire a Plant HR who will be responsible for establishing and overseeing all the compliance and HR related matters for our upcoming state-of-the-art manufacturing plant in Sri City. This includes recruitment, onboarding, training, employee relations, performance management, and ensuring a safe working environment. The role also involves implementing HR strategies, policies, and procedures, as well as managing compensation, benefits, and payroll for the contract members. The job responsibilities will include (but not be limited to): Legal Compliances: Ensure certification and adherence to all relevant health, safety, environmental regulations, labour laws, Factory Act as well as other legal requirements specific to the industry and location Recruitment and Onboarding: Manage the entire recruitment process, including sourcing, interviewing, and onboarding new members, particularly focusing on shop floor roles. Implementation of Policies and Procedures: Implementation of Policies, rules & regulation, Procedures, Work Instructions, Operational Control Procedure and related forms; update the relevant records w.r.t. ISO 9001, TS 16949, ISO 14001, BS OHSAS 18001 Management Systems & customer specific requirements, and active involvement in 5S, TQM/KAIZEN activities / QMS / EOHS Management System Audits: Leading customer, legal and statutory audits and ensuring closure of NCs, if any. Maintaining Health and Safety: Monitoring health of all members (permanent and contract) through annual medical health check-ups, compliance of safety norms, follow up and closure of accidents, if any Monitoring Legal Changes: Keeping track of updates in employment laws and regulations Providing Manpower: Ensuring zero hours of machine downtime due to contract manpower shortage by pre-planning, tracking and providing adequate manpower at the Division Reducing Manpower Absenteeism: Reducing absenteeism through improved engagement of contract manpower and through providing training programmes to them ranging from Induction to safety and other work-related training. Reducing Overheads: Reducing overtime costs through adequate contract manpower provision at the Divisions Providing Training: Educating the HR team and management on compliance issues Managing Risks: Implementing strategies to mitigate risks related to employment law Investigating Violations: Addressing and resolving potential compliance breaches Reporting: Preparing detailed compliance reports and maintaining necessary documentation Code of Conduct: Ensuring the proper implementation of Code of Conduct guidelines Employee Relations: Handle employee relations, including conflict resolution and grievance procedures, ensuring fair and consistent treatment. Employee Relations: Handle employee relations, including conflict resolution, grievance procedures, and disciplinary actions, ensuring fair and consistent treatment. Employee Relations: Handle employee relations, including conflict resolution, grievance procedures, and disciplinary actions, ensuring fair and consistent treatment. Advising Leadership: Offering insights on potential legal and regulatory risks to the management Mandatory Requirements: Strong in use of technology at work like MS Excel, MS Outlook, MS Powerpoint, HRMS etc. In-depth knowledge of Industrial, Factories, Pollution Control Boards, Shops and Establishments, Labour, Legal and Statutory laws Is organised and keeps the management and team updated on all matters Is assertive and can work under pressure, if required Adaptable to the changing needs of the organisation and its people Experience in handling audits such as safety, ethical, social, internal, compliance and statutory and closing audit observations Experience in handling customer social audits and closing audit observations Has deep connections with labour officers and other government officials and is able to handle surprise visits by government officials Experience in greenfield project/s Is hands-on on work assigned to him Experience in being able to procure new contractors and onboard contract manpower in bulk The ideal candidate will be high on integrity with a lot of passion/enthusiasm, will be forthright and transparent and follow our Core Values to the letter and spirit. Our Core Values: Customer Obsession (internal and external) Innovation Speed Respect Integrity Excellence Social Responsibility

Role & responsibilities : - Managing Leave & Attendance of employees - Monthly Payroll processing without errors - Full & Final settlement of exit employees as per the policy - Processing Increments and salary restructuring of employees - Manage Reimbursement for eligible employees - Employee Confirmation process - Creation of HRMS profile & email ID - Background verification of employees - Responsible for email communication with employees on policy changes, announcements, warnings and any other communication. - Whatsapp Groups management - Data Management & HR MIS - Incentive calculation and periodic updation of Incentive data - Statutory Compliance - Exit process - Petty cash management - Admin purchases - Vendor Management - Coordination with Accounts for payments and ensure all bills are posted on time - Group Mediclaim Policy management. - Addition / Deletion in Mediclaim and coordination for all claims - Admin activities at all offices - Driver coordination & Vehicle Management - Coordination with Receptionists at all offices - Managing Stationary, pantry material & other materials for all offices - Coordinate for SIM cards and IT requirement of employees Office location : Andheri West, Mumbai Timing : 11 am to 7 pm (Alternate Saturdays off) Reporting to : Vice President - HR & Operations Preferred candidate profile Any Graduate with minimum 2+ years of experience in Payroll, HR Operations, Employee Grievances & Administration activities Should have good command on MS Excel / Google Sheets Knowledge of managing HRMS / HRIS is necessary Should have good communication skills & eager to learn.

About the Role: We are seeking an experienced Employee Relations (ER) Manager to oversee and manage all employee relations functions within our domestic BPO operations. The ideal candidate will bring over 10 years of experience in handling employee relations, conflict resolution, policy compliance, and employee engagement in a high-volume, fast-paced BPO environment. Key Responsibilities: Employee Relations Management: Handle grievances, disciplinary cases, and conflict resolution across various business units. Serve as a trusted point of contact for both employees and leadership on ER matters. Compliance & Policy Governance: Ensure compliance with Indian labor laws and internal HR policies. Lead policy reviews, implementation, and training sessions for line managers and HR teams. Conflict Resolution & Investigations: Conduct impartial investigations into workplace issues, ensuring confidentiality and fairness. Document findings and guide management on appropriate actions. Engagement & Retention: Monitor employee morale and implement targeted engagement initiatives to reduce attrition. Analyze trends and work proactively on retention strategies. Disciplinary & Performance Support: Lead disciplinary hearings, administer performance improvement plans (PIPs), and support corrective actions as needed. Audits & Reporting: Prepare detailed reports on ER metrics, trends, and risk areas for leadership. Ensure readiness for internal and external audits related to HR compliance. Stakeholder Collaboration: Partner with Operations, Training, Compliance, and HRBP teams to foster a culture of fairness and transparency. Support business continuity by proactively addressing employee-related risks. Qualifications & Skills : Education: Bachelors or Masters degree in Human Resources, Labor Law, Industrial Relations, or a related field. Experience: 10+ years in employee relations, preferably in a domestic BPO or high-volume service industry. Knowledge: Strong understanding of Indian labor laws, statutory compliance, and HR practices. Deep familiarity with BPO operations and challenges. Skills: Excellent communication, mediation, and interpersonal skills. Proficient in data analysis and reporting (MS Excel, HRMS, etc.). Ability to manage sensitive situations with discretion and professionalism. Why Join Us? • Be a key part of a dynamic HR team driving positive organizational culture. • Take ownership of critical ER processes and initiatives. • Enjoy growth opportunities in a people-centric organization