UI/UX Designer

About Skratch Studios (Company Overview)

ship faster with quality

• Who we serve:

  High-growth startups, SMBs, and established organizations that value clarity, craftsmanship, and measurable results.

• How we work:

  Two-week sprints, clear documentation, strong QA, and a bias for accessibility, performance, and security.

• Toolkit:

  Zoho One (CRM/Projects/Campaigns/Analytics), Microsoft 365 (Outlook/Teams/OneDrive), Figma, WordPress/Webflow/Wix, Next.js/React/TypeScript, GA4/GTM, Microsoft Clarity, Cloudflare, 1Password.

• Culture:

  Small, senior-leaning teams; ownership mindset; respectful, async-first communication; continuous improvement.

• India presence:

  Hybrid teams in

  Gurgaon, Pune, and Mumbai

  collaborating with global stakeholders (some evening ET overlap).

Department:

Reports to:

Level:

Location:

Work Model:

Compensation:

dev-ready specs

Primary Outcomes

• Clear, accessible user journeys that improve

  task success

  and

  conversion

• A living

  design system

  that drives consistency and speed
• Dev-ready specs that minimize

  rework

  and accelerate releases
• Insight-driven iterations from research and analytics

• Discovery & Strategy:

  Facilitate workshops; define problem statements, personas/JTBD, journeys, and success metrics

• IA & Flows:

  Sitemaps, navigation models, and end-to-end user flows with edge cases and empty states

• Wireframes → High-Fidelity UI:

  Responsive designs in Figma with component-driven thinking and mobile-first breakpoints

• Design System:

  Tokens, components, guidelines; governance for naming, usage, and versioning; partner with Front-End on implementation

• Prototyping & Testing:

  Clickable prototypes; usability test plans, facilitation, synthesis, and recommendations

• Analytics-Informed Iteration:

  Translate GA4/Clarity insights into hypotheses, A/B tests, and UX improvements

• Accessibility:

  WCAG 2.2 AA patterns (contrast, focus order, semantics, motion sensitivity) built into designs

• Dev Handoff & QA:

  Specs/annotations, redlines, asset prep; async walkthroughs; design QA in staging to ensure fidelity

• Documentation:

  PRDs/specs, decision logs, and release notes for traceability

Deliverables

Research artifacts, personas/JTBD, journey maps, IA & flows, low-fi wires, hi-fi comps, interactive prototypes, component library updates, annotated specs, content/microcopy guidelines, and test reports.

• 3+ years

  as a UI/UX Designer or Product Designer with a portfolio showcasing end-to-end work (discovery → shipped product/site)
• Expert in

  Figma

  (components/variants, auto-layout, tokens, prototypes)
• Strong command of responsive design, accessibility (WCAG 2.2 AA), and content hierarchy
• Experience planning and conducting

  usability testing

  and synthesizing insights
• Ability to collaborate closely with developers and marketers; clear written and verbal communication

• B2B SaaS or performance-marketing site experience;

  design system

  stewardship
• Comfort with analytics tools (

  GA4

  ,

  Microsoft Clarity/Hotjar

  ) and A/B testing
• Familiarity with

  Storybook

  , headless CMS, or web constraints (Next.js, WordPress/Webflow)
• Working knowledge of

  HTML/CSS

  ; understanding of states/edge cases and feasibility trade-offs
• Experience in the

  Zoho

  ecosystem (CRM/Analytics/Projects) is a plus

Systems thinking · Product sense · Visual polish · Accessibility mindset · Structured communication · Facilitation · Curiosity · Documentation

• Usability test

  task success rate

  and

  time-to-task

  improvements

• Conversion

  /activation lifts on target pages or flows

• Dev rework

  due to spec gaps reduced quarter-over-quarter

• Design system adoption

  and contribution velocity
• Accessibility audit

  pass rate

  and defect reduction
• Stakeholder

  CSAT ≥ 4.5/5

  on sprint reviews

• 30 days:

  Onboard; audit current journeys and design system; ship improvements to a focused flow or page

• 60 days:

  Lead a small cross-functional UX project from discovery to validated prototype; document guidelines into the system

• 90 days:

  Own a release that measurably improves a KPI (conversion, task success, or Web Vitals UX signals) with a polished dev handoff

Figma, FigJam, GA4, Microsoft Clarity/Hotjar, Zoho Projects/CRM (context), OneDrive/SharePoint, Microsoft Teams

include case-study portfolio links

• Equal Opportunity:

  We are an equal opportunity employer. We do not discriminate based on race, color, religion, creed, national origin, sex, gender identity/expression, sexual orientation, age, disability, veteran status, or any other protected status. Reasonable accommodations are available upon request.

• Local Law:

  Terms of employment and benefits are governed by applicable Indian law and any executed agreement. This posting is not an employment contract and may be modified or closed at any time.

• Right to Work & Verification:

  Offers may be contingent on identity/work authorization verification and, where lawful, background/reference checks.

• Compensation & Benefits:

  Final offers reflect experience, scope, skills, and market data within our internal leveling framework.

• Privacy:

  Candidate data will be used for recruiting purposes consistent with our privacy practices and retained per our data policies.

• Agencies:

  We are not accepting unsolicited agency resumes unless a current, signed agreement is in place.