Technical Business Analyst

Moodle with us!

At Moodle, we’re on a mission to empower educators and learners worldwide with open, flexible, and innovative digital learning solutions. As the world’s most customisable and trusted open-source LMS, we partner with schools, universities, and organisations to create better learning experiences for millions. If you’re ready to make a real impact, and be part of a global movement shaping the future of learning, join us let’s transform education together!

About the Role

We are on the look out for a Technical Business Analyst to support our India sales efforts. In this client-facing role, you will be responsible for delivering compelling, technically accurate, and business-relevant solutions to prospective customers.

You will guide prospects through technical discovery, solution configuration, and evaluation of Moodle’s LMS, helping them understand how our platform can meet their strategic goals in higher education, corporate learning, and public sector training.

What You’ll Do

Understanding Client Needs

• Conduct detailed discovery with prospective clients to understand their learning and development goals.
  Identify challenges in current learning systems and position Moodle’s LMS as a tailored solution.
• Analyse integration, compliance, content, and learner experience needs to align solutions with customer priorities.

Solution Design & Configuration

• Design and configure sandbox environments and customized pilots to simulate real-world usage.
• Tailor themes, course structures, and workflows to client use cases.
• Advise on integrations such as SSO, SCORM/xAPI content ingestion, and HRIS or SIS connectors.

Demonstrations & Evaluations

• Deliver live and asynchronous product demonstrations that speak directly to the prospect’s objectives.
• Lead pre-sales programs including sandbox setup, usage monitoring, and success metrics review.
• Respond to technical sections of RFPs/RFIs with clear, accurate, and persuasive documentation.

Sales Collaboration & Strategy

• Partner closely with Account Executives throughout the sales cycle to increase win rates.
• Support internal sales enablement with platform expertise and competitive positioning insights.
• Participate in deal strategy sessions and collaborate with marketing, product, and solutions teams.

Industry Awareness & Feedback

• Maintain expertise in LMS technologies, including open-source trends and SCORM/xAPI/LTI standards.
• Monitor market and competitor developments, sharing key insights with internal stakeholders.
• Contribute to product feedback loops, influencing roadmap and improving demo effectiveness.

Requirements

We’d love to meet you

Especially if you can tell us about your:

• 3–5 years of experience in a Business Analysis, Pre-Sales, LMS Consulting, or Solutions Engineering role (preferably with Moodle, Totara, Canvas, Blackboard, or similar LMS platforms).
• Hands-on experience configuring and customizing LMS platforms for demos and sandbox environments.
• Solid understanding of LMS core features: course management, plugin use, reporting, user permissions, etc.
• Familiarity with HTML, CSS, JavaScript, PHP and API-based integrations.
• Excellent communication and presentation skills—capable of translating complex technical concepts for diverse audiences.
• Experience with enterprise SaaS sales cycles, RFP processes, and evaluation support.
• Proficiency in tools such as Salesforce and HubSpot
• Excellent communication skills
• A solution oriented mindset

Bonus points

• Working knowledge of SCORM, xAPI, LTI, and accessibility standards (e.g., WCAG 2.1, Section 508).
• Experience in the higher education, public sector, or corporate learning environments.
• Experience integrating LMS with SIS, HRIS, or talent platforms.
• Familiarity with pilot structuring, usage analytics, and storytelling in demo environments.

Benefits

What's in it for you?

Moodle has a globally diverse team with over 280 team members in more than 25 countries around the world. We’ve built a passionate team of hard-working, driven and diverse people from all over the world, united by a shared belief in the ability of our platform to make a positive difference to our world. We respect our colleagues and value an open and innovative workplace, filled with integrity and of course a strong focus on education (yes, these are our company values!)

In addition to this you can expect:

• Taking on a genuinely flexible, distributed role, working from anywhere in the world

• A fantastic range of benefits, focusing on work-life balance, wellbeing and ‘choosing your own adventure.’
• Working with a global team on a worldwide platform and make a real difference.
• As a certified B Corp, we are proud to be part of a global community of mission-driven companies dedicated to using business as a force for good.

Learn more about Moodle

Moodle is the world’s most trusted online learning solution, with a growing ecosystem of products and services, including Moodle Workplace, Moodle App, MoodleCloud, and more. The engine of our ecosystem is Moodle LMS, the secure and customisable open source learning management platform used by well over 300 million learners worldwide.

Find out more about us on our website.

At Moodle we are an equal opportunity employer that actively supports diversity and inclusion in the workplace and prohibits discrimination and harassment of any kind. We’re committed to fair recruitment and selection practices, ensuring we are drawing from a diverse range of sources to attract and select the very best person for the job. Learn more in our Diversity & Inclusion Charter.