Sr. Telecaller

Job Title: Sales Executive/ Tele Caller Executive

Location: Okhla, Delhi
Department: Sales & Marketing

Job Summary:

We are seeking dynamic and results-driven Sales Executives to promote and sell our range of surveying instruments. The role requires a combination of technical knowledge, customer engagement, and strong sales skills to support existing clients and develop new business opportunities.

Key Responsibilities:

• Sales & Business Development:
• Identify potential customers in construction, infrastructure and related industries.
• Generate leads through field visits, calls, mailing etc.
• Understand client requirements and propose suitable surveying products.
• Client Relationship Management:
• Build and maintain long-term relationships with clients.
• Provide after-sales support and ensure customer satisfaction.
• Follow up on payment collections and order renewals.
• Product Demonstration:
• Conduct onsite product demonstrations and trials of instruments.
• Assist clients in understanding technical features and applications.
• Market Intelligence:
• Monitor competitor activity, market trends, and pricing strategies.
• Share feedback with the product and marketing teams to support strategic decisions.
• Reporting:
• Maintain records of sales activity, client meetings, and prospecting efforts.
• Prepare weekly and monthly sales reports.

Eligibility for Role:

• Bachelor’s Degree/Diploma in Civil Engineering.
• 1–3 years of sales experience in technical or industrial products (fresher’s with strong potential may be considered)
• Strong communication, negotiation, and presentation skills
• Basic understanding of surveying principles and instruments (training will be provided)

Job Title: Sales & Application Executive – Survey Instruments

Department: Sales & Technical Support

Location: [Specify City/Region]

Job Purpose

To promote, sell, and provide technical application support for survey instruments such as Total Stations, GNSS, Laser Levels, Theodolites, and associated software to customers across civil engineering, construction, mining, and infrastructure sectors.

Key Responsibilities

Sales Duties

· Identify potential customers and generate leads through field visits, cold calling, and industry networking.

· Prepare and deliver customized presentations and product demos to clients (contractors, surveyors, government agencies, etc.).

· Prepare competitive quotations, negotiate prices, and close orders in line with company policies.

· Meet or exceed monthly and quarterly sales targets.

· Maintain CRM records and follow up for payments and renewals.

Application & Technical Support

· Demonstrate product usage and application techniques to customers both on-site and remotely.

· Provide post-sales training to clients on survey instruments and associated software.

· Troubleshoot and resolve basic technical issues or coordinate with service engineers if needed.

· Keep updated on product enhancements and emerging technologies.

· Prepare and maintain documentation for demos, training, and client feedback.

Coordination & Reporting

· Coordinate with the service, logistics, and accounts teams to ensure timely deliveries and smooth customer experience.

· Submit daily visit reports, sales forecasts, and competitor activities to the reporting manager.

Key Skills & Competencies

· Good knowledge of survey instruments and their applications in real-world projects.

· Technical aptitude to operate and explain instruments (e.g., Total Station, GPS, GIS software).

· Strong communication, presentation, and customer relationship skills.

· Ability to work independently and manage time effectively.

· Problem-solving mindset and ability to work under pressure.

Qualifications & Experience

· Diploma / Degree in Civil Engineering.

· 1–5 years experience in sales or application support of survey instruments or related field.

Position: Accountant
Department: Finance & Accounts
Location: Okhla, Delhi
Industry: Logistics / Supply Chain / Freight Forwarding

Job Summary

The Accountant will be responsible for overseeing day-to-day accounting functions, ensuring compliance with statutory requirements, handling GST and TDS filings, coordinating with auditors, and managing financial reporting specific to the logistics industry. The role demands strong attention to detail, knowledge of cost control in logistics operations, and timely reconciliation of accounts.

Key Responsibilities

• Maintain accurate books of accounts in Tally/ERP, including journal entries, ledgers, and trial balance.
• Prepare monthly, quarterly, and annual financial statements and reports.
• Manage accounts payable and receivable; oversee billing, freight cost tracking, and vendor reconciliation.
• Handle GST, TDS, and other tax filings and ensure timely compliance with statutory laws.
• Reconcile bank statements and oversee cash flow management.
• Track costs and revenues related to logistics operations (freight, warehousing, transportation, etc.).
• Coordinate with internal departments for accurate cost allocation and expense management.
• Support annual audits and liaise with external auditors for finalization of accounts.
• Monitor customer aging and ensure timely collections; follow up for outstanding payments.
• Prepare MIS reports and analyze financial data to assist management in decision-making.
• Assist in budgeting, forecasting, and variance analysis.

Key Skills & Competencies

• Sound knowledge of accounting principles and Indian taxation (especially GST & TDS).
• Experience in logistics or freight forwarding industry preferred.
• Strong analytical and reconciliation skills.
• Proficiency in Tally, MS Excel, and accounting software (SAP/ERP knowledge is a plus).
• Detail-oriented with strong organizational and time management skills.
• Ability to work independently and in coordination with operations and finance teams.

Qualifications & Experience

• Bachelor’s Degree in Commerce/Accounting; CA Inter / M.Com preferred.
• Minimum 5–7 years of experience in accounting, with at least 2 years in the logistics sector.
• Familiarity with invoicing in logistics (freight, clearance, transport) will be an added advantage.

Job Title: Telecaller
Department: Sales & MarketingLocation: Okhla, Delhi

Job Summary:

We are looking for a motivated and energetic Telecaller to join our team. The Telecaller will be responsible for reaching out to potential customers via telephone to promote products/services, answer queries, and generate leads and sale.

Key Responsibilities:

• Make outbound calls to potential customers to promote products/services.
• Handle inbound customer inquiries and provide appropriate solutions.
• Explain product features, benefits, and pricing to prospective clients.
• Generate leads and set appointments for the sales team.
• Maintain a database of customer information and update it regularly.
• Follow up on leads and maintain client relationships.
• Meet daily/weekly/monthly call and conversion targets.
• Handle customer complaints professionally and escalate when needed.
• Keep up-to-date with product knowledge and company updates.

Required Skills & Qualifications:

• Minimum graduate.
• Proven experience as a telecaller or similar sales/customer service role.
• Excellent communication and interpersonal skills.
• Fluent in [Insert language – e.g., English, Hindi, Regional languages as needed].
• Confident and persuasive speaking style.
• Basic computer knowledge (MS Office, CRM, etc.).
• Ability to work under pressure and meet targets.

Preferred Attributes:

• Positive attitude and willingness to learn.
• Previous experience in telesales, BPO, or outbound calling is a plus.
• Ability to multitask and manage time effectively.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Work Location: In person