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Job Type

Full Time

Job Description

Subject Matter Expert, Supply Chain Process Management.

standardisation, documentation, and optimisation


We are looking for someone who demonstrates

Hands-on experience writing:

  • Supplier onboarding SOP
  • RFQ & tendering SOP
  • Lead-time & PO processing workflows
  • Supplier evaluation/audit checklists
  • NCR & CAPA procedures.
  • CI Initiatives in Procurement/Sourcing / Logistics function.


Here is a glimpse of what you’ll do:

  • Write and maintain clear, concise Standard Operating Procedures (SOPs), process flow diagrams, user stories and business requirements documents (BRDs).
  • Communicate changes and enhancements in business requirements to cross-functional teams, ensuring alignment and understanding.
  • Review and validate test cases and perform user acceptance testing (UAT) to ensure deliverables meet business needs.
  • Research and analyse existing business processes and procedures to identify improvement opportunities.
  • Drive continuous improvement initiatives through process optimisation, digitalisation, and automation.
  • Actively engage with stakeholders across the business, providing insights and facilitating change management activities.
  • Utilise Lean Six Sigma and other continuous improvement techniques to reduce cycle times, cut costs, and eliminate non-value-added activities.
  • Lead by example with high integrity, creating a culture of high performance and accountability.
  • Prepare and deliver presentations to executive leadership, clearly articulating business cases and change roadmaps.
  • Maintain and update process documentation to reflect current practices and changes.


Here is some of what you’ll need (required)

  • Bachelor’s degree in Supply Chain or related field. An equivalent combination of education, training, and experience may be considered. Master’s degree in business administration (MBA) – preferred.            
  • Min 6 years of relevant experience in planning/designing process improvements and strong documentation using MS Word, including quantitative description of benefits/KPIs.
  • Experience of working in Business Process Analysis/ Business Process Management projects in the Supply Chain Sourcing domain, with a strong background in concepts such as process waste, lean background, and general processes
  • Strong working knowledge of Microsoft Tools like Word, Visio, Excel & Copilot.
  • Proven track record of capturing and analysing large amounts of data at a macro and micro level.
  • Excellent communication and interpersonal skills with success in working in a fast-paced environment with data ambiguity.
  • High degree of autonomy and accountability for results.
  • Experience with ERP Systems (preferably NetSuite), Data visualising tools (i.e., Power BI and/or other data visualisation tools
  • Experience in process improvement tools (lean, Six Sigma, BP...).


Here are a few of our preferred experiences:

  • Ability to lead small projects independently
  • Ability to build flowcharts, process maps (Visio, Lucidchart)
  • Skilled in stakeholder alignment
  • Strong documentation skills and exposure to Internal audits.

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