Job Description: Experience working with BPS requirements and massive recruitment. Excellent communication in English. Able to manage high number of requirements. Excellent at stakeholder and customer management. Able to work under pressure Able to work as a team and maintain open communication. Able to adapt quickly to a fast-paced company and new processes. At least 1 year of relevant experience in Non IT sourcing.

Location Chennai Experience – 3 to 8 years Interview mode – Video call Shift – Rotational shift Job Summary: Virtualization / Infrastructure Engineer who will be responsible for the maintenance, support and resolution of any escalated IT infrastructure issues along with a number of key technical projects handling Virtualisation platforms like Nutanix, VMware, and Microsoft alongside broad ranging, high availability applications. Job Description: Experience of Configuration and support to Hypervisors and Providing 2nd line support to the computing infrastructure. Evaluate the stability, security, and scalability of installed Windows systems. Install or upgrade Windows systems and servers. Troubleshoot system and server errors. Review system error logs and user-reported issues. Manage the server infrastructure and assist in the provisioning of new Virtual Machines and their implementation and participate in datacenter infrastructure upgrades. Experience with a variety of Hypervisor infrastructure technologies, including Nutanix, VMWare, Microsoft Hyper-V and other similar components. Commissioning and Decommissioning of servers, patch upgrades, Capacity planning and Changes on the infrastructure according to the scalability. Working with the core team on tight deadlines on exciting new projects and Error log checking, performance monitoring and tuning. AD User/Group/GPO management Support internal and external client server farms, storage & backups, troubleshooting to resolve issues and diagnose chronicle issues internally and for clients. Provide technical support to ensure a high degree of Customer Happiness through Service Level Agreement (SLA) & Process Compliance Work on RCA for problem tickets Can work on a shift basis on a rota providing 24x7 Infrastructure support for our data centres. Reviews and updates operational services processes daily, automation using Scripts like Power-shell or VBS and creating Baseline documents for Servers. Maintains operational documentation necessary to operate all systems, including execution schedules, job descriptions, flow charts and escalation procedures. Profile Description: Qualifications Bachelor’s degree in Engineering\Computer Science Recommended Minimum Job Requirements: Microsoft Windows Servers: 3 years’ experience Virtualization, VMware/Nutanix: 3 years’ experience Minimum 3 years of experience in IT Infrastructure Support Proficient on TCP/IP along with the process documentation Ability to provide technical direction and coordination to the resolver groups involved while participating in the Change Control Board and Change Control Process Knowledge of ITSM Ticketing tools, Servicenow or similar tools Demonstrable ability in managing windows server 2008/2012/2016/2019, L2. Proven expertise to respond to all systems alerts - error indicators, error messages, failures, and peripheral malfunctions Operational experience in the O365 ecosystem will be an added advantage. Active Directory Dell\HP\Cisco UCS Hardware DCHP,DNS,IIS,SFTP Having experience in Horizon VDI will be an added advantage.

J ob Description We are seeking a skilled & experienced Power Apps developer with 7+ yrs of experience. The ideal candidate will be responsible for designing, developing & implementing Power Apps, Power Automate workflows & Power BI dashboards to support business processes. Power Apps development: Design, develop & customize canvas & model driven apps using MS Powers Apps. Integrate Power Apps with other Microsoft Services including SharePoint, Dynamics 365 & external data sources. Ensure app scalability, performance optimization & adherence to best practices. Power Automate Build, test & deploy automation workflows using Power Automate. Streamline manual business processes by designing efficient workflows & RPA solutions. Troubleshoot & maintain existing workflows. Power BI Create and maintain interactive dashboards & reports in Power BI. Integrate Power BI with Power Apps & other data platforms to provide actionable insights. Optimize reports for performance & scalability. Skills & Qualifications Proven experience in developing Power Apps Strong knowledge of Power Automate for creating & managing workflows Hands on experience with Power BI for data visualization & reporting Proficiency in Microsoft Dataverse, SQL Server & SharePoint. Understanding of APIs & ability to intergrate Power Platform tools

Job Title: Change Coordinator Location: [Chennai] Department: IT Service Management Reports To: Change Manager Job Summary: The Change Coordinator is responsible for managing and coordinating changes to IT services and infrastructure in accordance with the ITIL framework. This role ensures that changes are implemented smoothly, with minimal disruption to services, and align with business objectives. Key Responsibilities: Change Request Management: Receive, log, and prioritize change requests (CRs). Ensure all necessary information is included in the CRs. Coordinate with stakeholders to gather additional details if required. Change Assessment and Planning: Assess the impact, risk, and benefits of proposed changes. Collaborate with the Change Advisory Board (CAB) to review and approve changes. Develop detailed change plans, including timelines, resources, and testing requirements. Change Implementation: Coordinate the implementation of approved changes. Ensure all pre-implementation activities, such as testing and validation, are completed. Communicate with relevant teams to ensure smooth execution. Post-Implementation Review: Conduct post-implementation reviews to evaluate the success of changes. Document lessons learned and identify areas for improvement. Provide feedback to the Change Manager and CAB. Communication and Documentation: Maintain accurate records of all change activities. Update stakeholders on the status of changes. Prepare and distribute change management reports. Continuous Improvement: Identify opportunities to improve the change management process. Participate in training and development activities to stay current with ITIL best practices. Day in the Life of a Change Coordinator: Morning: Review the change request queue and prioritize new requests. Attend the daily stand-up meeting with the IT team to discuss ongoing and upcoming changes. Coordinate with the Change Manager to prepare for the CAB meeting. Midday: Participate in the CAB meeting to review and assess change requests. Collaborate with stakeholders to gather additional information for high-priority changes. Develop detailed change plans for approved changes. Afternoon: Coordinate with implementation teams to ensure all pre-implementation activities are completed. Monitor the progress of ongoing changes and provide updates to stakeholders. Conduct post-implementation reviews for recently completed changes. End of Day: Document lessons learned from the day's activities. Update the change management system with the latest information. Prepare reports for the Change Manager and CAB. Note- This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with various teams. A background in IT service management and familiarity with the ITIL framework is essential.

Job Description: Incident Manager About the Role: We are seeking a highly motivated and experienced Incident Manager to own the design, implementation, and continuous improvement of our ITIL-based incident management solutions. As an Incident Manager, you will play a critical role in ensuring the stability and availability of our IT services by leading incident resolution efforts, identifying root causes, and implementing preventative measures. Your proactive approach, problem-solving skills, and expertise in ITIL processes will be essential to the success of our projects and your career growth within our organization. Responsibilities: Process Ownership and Improvement Own and manage the Incident Management process, ensuring it is executed as documented and aligned with ITIL best practices. Identify and implement process improvements to enhance efficiency, effectiveness, and user satisfaction. Develop and maintain comprehensive documentation for the Incident Management process, including procedures, workflows, and knowledge articles. Leadership and Mentoring Lead, mentor, and provide guidance to L1.5 & L2 Support Staff and other team members involved in incident management. Promote best practices, process adherence, and continuous learning within the team. Incident and Problem Management Oversee incident management activities, ensuring timely resolution and effective communication. Manage the end-to-end incident lifecycle, including incident logging, prioritization, escalation, and resolution. Analyze incident trends to identify root causes and prevent recurrence through effective problem management. Facilitate root cause analysis (RCA) sessions and collaborate with cross-functional teams to implement corrective actions. Change and Release Management Participate in change management processes, ensuring changes are implemented with minimal disruption to services. Collaborate with change management teams to assess the impact of changes on incident management processes. Service Level Management Monitor and report on service level agreements (SLAs) and key performance indicators (KPIs) related to incident management. Ensure services meet agreed-upon performance standards and identify areas for improvement. Stakeholder Engagement Engage with stakeholders at all levels to understand their needs, expectations, and priorities. Communicate process changes, updates, and incident-related information effectively to stakeholders. Compliance and Governance Ensure compliance with regulatory requirements and industry standards related to incident management. Conduct process audits and reviews to maintain governance and identify areas for improvement. Required Skills and Experience: 6 to 8 years of experience in ITIL and process management, with a focus on incident management. Strong knowledge of ITIL principles, concepts, and terminology. Proven experience in managing incident resolution processes, including troubleshooting techniques and root cause analysis. Demonstrated ability to lead and mentor junior engineers and team members. Excellent communication, interpersonal, and stakeholder management skills. Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues. Ability to prioritize tasks effectively, manage workload efficiently, and meet deadlines. Attention to detail and a commitment to maintaining high standards of work quality. Behavioral Competencies: Leadership: Guiding and mentoring junior team members, inspiring and motivating the team to achieve goals. Strategic Thinking: Developing long-term plans and strategies for process improvement, aligning processes with organizational objectives. Communication Skills: Effective communication with stakeholders at all levels, presenting complex information clearly and concisely. Problem-Solving: Identifying root causes of issues and developing innovative solutions, applying critical thinking to overcome challenges. Adaptability: Adjusting to changes in technology and processes, being open to feedback and continuous learning. Customer Focus: Understanding customer needs and ensuring service delivery meets expectations, building strong relationships with customers. Time Management: Prioritizing tasks effectively to meet deadlines, managing workload efficiently. Attention to Detail: Ensuring accuracy in documentation and processes, maintaining high standards of work quality. Key Performance Indicators (KPIs): First Call Resolution Rate: Percentage of incidents resolved at the first point of contact. Mean Time to Resolve (MTTR): Average time taken to resolve incidents. SLA Compliance Rate: Percentage of incidents resolved within the agreed-upon service level agreements. Customer Satisfaction Score: Feedback from customers on incident resolution and communication. Additional Skills (Good to Have): Experience with IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira Service Management. ITIL certification (e.g., ITIL Foundation, ITIL Practitioner). This role offers an exciting opportunity to contribute to the success of our organization by driving process excellence, supporting team development, and ensuring alignment with organizational goals. If you are a passionate and experienced Incident Manager with a strong commitment to delivering exceptional IT services, we encourage you to apply.

Responsibilities: Manage the Accounts Receivable process, including invoicing and payment tracking. Handle Order-to-Cash operations, ensuring timely processing of orders and payments. Apply received payments to correct accounts and invoices. Address payment and invoice discrepancies. Follow up on overdue payments and maintain customer communication. Assist with month-end closing and AR-related entries. Skills Required: Proficiency in accounting software and ERP systems, preferably SAP. Strong analytical and problem-solving skills. Effective communication and customer service abilities. Familiarity with financial regulations and compliance. Attention to detail and ability to manage multiple tasks efficiently.

Job Summary: We are seeking a motivated and detail-oriented Financial Analyst with 2+ years of experience to join our FP&A (Financial Planning & Analysis) team. The ideal candidate should possess strong analytical skills, a solid understanding of financial concepts, and a willingness to learn and grow within the organization. Key Responsibilities: Assist in financial planning and analysis. Work closely with cross-functional teams to provide insights and recommendations. Support project accounting activities, ensuring accuracy in project costs and revenue. Utilize SAP for financial reporting and analysis. Develop and maintain financial models to analyze business performance. Support month-end and year-end closing processes. Required Qualifications and Skills: Proficiency in Microsoft Excel (advanced functions, data analysis, pivot tables). Strong communication and interpersonal skills. Basic understanding of FP&A processes and financial reporting. Exposure to SAP and project accounting is preferred. Self-motivated and eager to learn with a growth mindset.

Job Description: 1. Manage all finance and accounting operations including billing, AP, AR, Treasury, Inventory Accounting and RTR month/ year end process 2. Ensure that all the financial transactions are properly recorded and reported 3. Review the monthly financial statements. Perform the analysis of actual & forecast. Explain the trends and movements to FC 4. Finalize and submit monthly financial statements, reports with corporate timelines 5. Coordinate and support the preparation of budget, financial forecasts 6. Ensure the timely preparation of management & statutory reports 7. Support finance controller duties as necessary 8. Ensure quality control over financial transactions and financial reporting 9. Handle internal & statutory audit 10. Lead & execute transformation projects 11.Knowledge in SAP and Derivative accounts.

Position: Lead/ Sr Lead ECM (BA) Location: Chennai Reporting to: Associate Director – ECM Job Summary: Functional Business Analyst to work on automation opportunities unearthed through Process Discovery. Job Description: - Interpret the output from Process Discovery. - Collaborate with Business Stakeholders and SMEs to understand end-to-end Business process. Collaborate with Operations Excellence and Automation / Workflow teams to select appropriate tool set for automation. - Identify and prioritize use cases based on business problems. - Understand key client performance levers (on-time delivery, cost etc.) and identify areas for improvement. - Select hyper automation solutions required to automate use cases - Work Flow, RPA, ChatBot, Intelligent Document Processing (IDP), AI/ML. - Participate in solution configuration, customization and user training. - Articulate solution to Business Stakeholders for solution signoff. - Identify areas of deployment of the solution to solve similar business problem. - Support evaluation of the digital platform, architectures and propose the right solution that best fits OTBS' automation requirements. - Operate in a hyper-collaborative way and follow these guiding principles: Put customers first Value common sense and simplicity over complexity Make decisions quickly and move nimbly - Celebrate diverse ideas Succeed and fail together as a team! Profile Description: - Good knowledge in SAP FICO / RFC integration. - Energy, drive and passion to work, and operate in hyper automation arena. - Ability to operate in a start-up mentality and unstructured environment. - 5+ years of experience in defining specifications and business analysis requirements. - Strong communication, articulation, presentation skills Define and document business requirements especially in Report generation, dashboard building, alerts etc. - Experience in working in business functional scoping into IT specification - Own and develop relationship with partners, working with them to optimize and enhance our integration. - Help design, document and maintain system process. - Report on common sources of technical issues or questions and make recommendations to product team.

Responsible for monthly book closure, preparation and posting of Journal entries, financial reporting, and reconciliations. Application of the entitys accounting policies to each non-routine event or transaction is independently reviewed for appropriateness and ensures any exceptions are highlighted to business on an immediate basis Unusual items and exceptions are investigated and properly resolved / recorded in the general ledger in the appropriate accounting period Managing the Financial and Management Reporting (RTR) processes and ensuring the service level agreements are met as per the timeline and accuracy Overall responsibilities include: Inventory accounting (movements and reconciliation with physical stock) Mark-to-Market / Fair Value accounting Month-end processing (period close) Trial balance, PNL and balance sheet review Management Reporting Inter-company reconciliations Account reconciliations (GL to sub-ledger) Budgeting and Forecasting Profile Description: Experience in setting up Validation Checklists for all processes and ensure to review on a continuous basis for completeness and accuracy Experience in independently reviewing, validating, authorising journal entries and ensure those are recorded in the appropriate accounting period Prior experience in preparing plant costing reports, Inventory Reporting, COML run, MUV (Materials Usage Variance)/PPV (Purchase Price Variance) absorption costing, standard costing etc. Should have excellent knowledge in fixed assets accounting and fair knowledge about Bill of Material creation, production/work order settlement etc. Excellent understanding of Generally Accepted Accounting Principles (GAAP) Working knowledge of SAP / Oracle and SAP BPC / BO / BI would be an added advantage Strong domain expertise, analytical skills and logical reasoning with good leadership capabilities with the ability to handle pressure and work in an environment of strict deadlines Willingness to work in different time zones and willingness to travel (short informed trips) based on the business needs. Education: UG, PG Degree is Mandatory

Role & responsibilities Job Title: Software Developer Company: Mindsprint Digital Location: Chennai, Bengaluru Job Type: Full-time Job Summary Mindsprint Digital, a leading provider of digital transformation solutions, is seeking a skilled Software Developer to join our team. The successful candidate will be responsible for developing, testing, and maintaining software applications using Java, Python, and Go. This role involves collaboration with cross-functional teams to ensure seamless integration of technology solutions that drive business growth and innovation. Key Responsibilities Development and Implementation Implement features and functionality as per specifications provided by senior developers or architects. Write clean, modular, and well-documented code in Java, Python, and Go. Follow coding standards and practices set by the team. Debugging and Troubleshooting Identify, debug, and fix issues in the codebase. Collaborate with QA teams to resolve bugs and improve application stability. Testing Write and execute unit and integration tests to ensure code quality. Assist in automating testing processes where applicable. Learning and Adapting Continuously improve skills and learn new technologies under the guidance of senior team members. Stay updated with advancements in Java, Python, and Go ecosystems. Collaboration Work closely with team leads, senior engineers, and QA teams to understand and implement assigned tasks. Participate in daily stand-ups, sprint planning, and retrospectives to align with project goals. Maintenance Assist in maintaining and improving existing codebases. Ensure smooth functioning of deployed applications by performing routine maintenance tasks. Required Skills Technical Skills Programming Languages : Basic to intermediate proficiency in Java, Python, and Go. Frameworks and Libraries : Familiarity with Spring Boot for Java, Django or Flask for Python, and Gin or Echo for Go. Version Control : Hands-on experience with Git for collaborative development. Databases : Basic understanding of relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Redis). API Development : Ability to implement simple RESTful APIs and consume APIs. Basic DevOps Knowledge : Familiarity with containerization tools like Docker and basic CI/CD workflows. Testing : Writing basic unit tests using JUnit, pytest, or similar tools. Soft Skills Learning Agility : Openness to feedback and willingness to learn from peers and seniors. Communication : Ability to provide clear updates on assigned tasks and ask questions when needed. Teamwork : Collaborative mindset, willing to assist team members when required. Problem-Solving : Basic debugging skills to identify and resolve straightforward issues. What We Offer Opportunity to Work with Cutting-Edge Technologies : Engage with innovative solutions in AI, Data Analytics, Cloud-Native Development, and more. Global Exposure : Collaborate with international teams across the US, UK, Singapore, and India. Professional Growth : Continuous learning opportunities and career advancement paths. Great Place to Work Certified : Join a company recognized for fostering a culture of innovation and collaboration. Note: Mindsprint Digital is an equal opportunities employer committed to diversity and inclusion. We welcome applications from all qualified candidates.

Position: Senior Specialist MOPS Location: Chennai Reporting to: Deputy Manger - MOPS Job Description: Should be familiar with technical terms of EHS indicators. Data collection, consolidation, validation, reconciliation and reporting of EHS and Sustainability performance ¢ ¢ Strong skills on excel and data analysis Sharing of status report at regular intervals on data availability Follow up with business heads / plant on any required details and data uploads and timely response to mail communications ¢ ¢ ¢ ¢ ¢ ¢ Ability to review the performance and highlight the key variances Manage Global facility list Request for reasoning from the business team on the variances identified Preparing, Reviewing and Publishing monthly decks related to Safety Collaborate with corporate team to finalize the monthly report on Safety Administrate the digital platforms such as SAP, SharePoint etc., (Control User access; Initiate Design/workflow changes; Co-ordinate with tool support team) Active participate in automation and process improvement initiatives for enhancing the efficiency and accuracy of the activities ¢ ¢ ¢ Ensure strong stakeholder management Steering Monthly reviews, taking minutes and following up for resolution of open points identified Profile Description: ¢ Candidate must possess excellent verbal and written communication skills, along with strong interpersonal abilities. ¢ Ideally, the candidate should have prior experience as a Data Analyst for Safety reporting at the corporate level. ¢ ¢ ¢ Should be a self-starter with a keen attention to detail. Proficiency in MS Office and SharePoint is required. The candidate should have strong analytical skills & should be willing to learn new processes. ¢ ¢ Flexibility and the ability to meet deadlines are essential. Exposure to shared services is an added advantage. We are Mindsprint! A leading-edge technology and business services firm that provides impact driven solutions to businesses, enabling them outpace speed of change. For over three decades we have been accelerating technology transformation for the Olam Group and their large base of global clients. Working with leading technologies and empowered with the freedom to create new solutions and better existing ones, we have been inspiring businesses with pioneering initiatives. Awards bagged in the recent years: ¢ ¢ Best Shared Services in India Award by Shared Services Forum 2019 Asias No.1 Shared Services in Process Improvement and Value Creation by Shared Services and Outsourcing Network Forum 2019 ¢ ¢ ¢ ¢ ¢ International Innovation Award for Best Services and Solutions 2019 Kincentric Best Employer India 2020 Creative Talent Management Impact Award SSON Impact Awards 2021 The Economic Times Best Workplaces for Women 2021 & 2022 #SSFExcellenceAward for Delivering Business Impact through Innovative People Practices 2022 For more info: https://www.mindsprint.org/ Follow us in LinkedIn: Mindsprint

Job Title: Microsoft 365 Administrator Key Responsibilities: Microsoft 365 (M365) Administrator manages and maintains Microsoft 365 applications and services, including Exchange Online, SharePoint, Teams, and OneDrive, ensuring user access, security, and compliance. He/She will be responsible for managing, configuring, and maintaining our organization's Office/Microsoft 365 environment, ensuring optimal performance, security, and reliability. The role focuses on managing hybrid architecture, cloud infrastructure (Azure), and security aspects of Office 365/Microsoft 365.\ Job Description: Manage and maintain Office 365/Microsoft 365 applications including Exchange Online, SharePoint Online, Teams, and OneDrive. Administer and support Office 365 and MS Exchange policies. Configure and administer Azure Active Directory, user accounts, licenses, and security settings. Monitor system performance, troubleshoot issues, and ensure optimal functionality and reliability. Configure and maintain security policies, including data loss prevention (DLP) and multi-factor authentication (MFA). Monitor service health, troubleshoot issues, and implement solutions to ensure high availability and performance. Ensure compliance with organizational policies, security standards, and industry best practices. Collaborate with IT teams and stakeholders to identify requirements and implement effective solutions. Stay updated with the latest Office 365 features, trends, and best practices, recommending improvements proactively. Manage and troubleshoot issues with Entra connect sync and password sync. Automate regular activities using scripts. Provide cross-domain O365 user access and application access experience. Manage Exchange hybrid mail flow and setup, SMTP relay, certificate concepts, etc. Administer Intune for Windows, Mac, and Linux. Additional Responsibilities: Bachelor's or master's degree in computer science, Information Technology, or a related field. 8+ years of experience as an Office 365 Administrator or similar role. Strong understanding of Exchange Server 2010/13/16/2019 and Office 365 administration. Proficiency in PowerShell scripting for automation and management tasks. Experience with Azure cloud infrastructure and security configurations. Familiarity with email antivirus, antispam, backup, and compliance products. Knowledge of mobile device management (MDM) and mobile application management (MAM) solutions. 4-6 years of experience in a cross-functional role, preferably in the O365 domain. Experience with Azure AD and AWS would be an added advantage. Excellent critical thinking, problem-solving, communication, and interpersonal skills. Ability to provide team leadership and resource allocation, balancing competing demands and contention for resources while maintaining customer satisfaction. Team player with strong analytical skills, attention to detail, and ability to work under tight schedules. Flexible to travel on a need basis.

Job Title: SAP Hana DBA Location: Bangalore, Chennai Job Description: Manage and maintain the organization's SAP HANA database environment, including installation, configuration, patching, and upgrades. Monitor and optimize database performance using various tuning techniques and tools. Troubleshoot and resolve database-related issues, including performance bottlenecks, data integrity issues, and system failures. Monitoring the health of the database servers and storage/memory utilization. Implement and manage database backup and recovery strategies, ensuring the availability and integrity of data. Experience with Disaster Recovery DB server setup, high availability, and backup mechanism. Experience in managing users and roles in SAP HANA system. HANA system administration using SAP HANA Cockpit and HANA Studio. Integration of SAP HANA into different remote systems. Exposure to different remote access options in HANA system. Implementing and Managing SAP HANA Table management techniques - data compression, table partition, compression techniques, load/unload table into memory and SAP Hana Life Cycle Management. Collaborate with SAP Basis administrators, developers, and other stakeholders to ensure seamless integration of the SAP HANA database with other systems and applications. Implement and maintain database security best practices, including user access management, data encryption, and regular security audits. Assist with capacity planning and scalability assessments to support the organization's growth and performance requirements. Experience in Managing SAP Hana in Azure Cloud, Securing Hana System, Audit policy implementation, Data provisioning, SDA and SDI implementation. Experience in Oracle DB, SAP Sybase Database, MaxDB and IBM DB2 Database will be added advantage. Working knowledge Unix shell scripting is must. Unix Knowledge is must. Certification in HANA is required. Certification in ITIL/ Scrum is a plus. Open to work in shifts Experienced in 24x7 production environment support, should be ready to support on call and weekend activities on rotational basis. Should possess good communication and Interpersonal skills.

About the Role: We are seeking a highly skilled and experienced Splunk Security Engineer/Administrator to join our team. The ideal candidate will be responsible for the full lifecycle management of our on-premise Splunk SIEM solution, ensuring its optimal performance, security, and reliability. You will play a critical role in onboarding data from diverse sources, developing security use cases, creating insightful dashboards and reports, and troubleshooting complex issues. Responsibilities: Splunk SIEM Administration: Install, configure, and upgrade our on-premise Splunk SIEM environment. Perform routine maintenance, monitoring, and troubleshooting of Splunk infrastructure. Manage Splunk configuration files to optimize performance and security. Administer and maintain Splunk Enterprise Security (ES). Data Onboarding: Design and implement data onboarding strategies from various sources, including Windows and Linux systems, applications, and network devices. Troubleshoot log source errors and ensure data integrity. Manage and configure Splunk forwarders and agents. Security Use Case Development: Develop and implement security use cases aligned with the MITRE ATT&CK framework. Create and maintain correlation searches, alerts, and reports. Design and implement custom dashboards to visualize security data and trends. Splunk App and Add-on Management: Install, configure, and upgrade Splunk apps and add-ons. Develop and maintain custom Splunk apps as needed. Linux System Administration: Administer and maintain Linux operating systems that support the Splunk infrastructure. Perform system patching, security hardening, and performance tuning. Splunk Search Language (SPL) Proficiency: Develop complex SPL queries for data analysis, reporting, and alerting. Optimize SPL searches for performance. Troubleshooting: Diagnose and resolve complex technical issues related to Splunk and its integrations. Troubleshoot log sources in error (Windows and Linux agents, App based integrations.. ). Qualifications: Proven experience in installing, configuring, and administering on-premise Splunk SIEM solutions. Strong understanding of data onboarding techniques and experience with various data sources. Proficient in managing Splunk configuration files. Experience with Linux system administration. Knowledge of security use case development and the MITRE ATT&CK framework. Experience creating Splunk dashboards and reports. Proficiency in Splunk Search Language (SPL). Experience with Splunk App and add-on installation and upgrades. Experience administering Splunk Enterprise Security (ES). Strong troubleshooting skills. Preferred: Splunk Admin Certification.

Position : Product Manager Experience: 6 to 9 yrs Location : Chennai/ Bangalore Job Summary: Mindsprint is looking for a Product Manager to join our team in Chennai/ Bangalore with 5 to 7 years of experience. Key Responsibilities: Product Strategy and Vision: Develop and communicate a clear product vision and strategy that aligns with the company's goals and market needs, specifically in the areas of Customer Experience, e-commerce and FMCG. Market Research: Conduct thorough market research to identify customer needs, market trends, and competitive landscape within the specified domains. Product Roadmap: Create and maintain a detailed product roadmap, prioritizing features and enhancements based on business value and customer feedback. Cross-functional Collaboration: Work closely with engineering, design, marketing, and sales teams to ensure successful product development and launch. Customer Focus: Gather and analyze customer feedback to inform product decisions and improve user experience in e-commerce and customer engagement applications. Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and drive continuous improvement. Stakeholder Management: Communicate product plans, progress, and results to stakeholders at all levels of the organization. Qualifications: Experience: 5-7 years of experience in product management, preferably in the tech industry with a focus on e-commerce and FMCG domains. Education: Bachelor's degree in business, Engineering, Computer Science, or a related field. MBA is a plus. Skills: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proven ability to lead cross-functional teams. Experience with Agile methodologies and product management tools. Ability to manage multiple priorities in a fast-paced environment. Stay abreast of technology trends and advancements Embrace innovation and continuous improvement Technical Knowledge: Understanding software development processes and technologies. Customer-Centric: Passion for understanding and addressing customer needs, particularly in e-commerce and customer engagement applications. Certifications: Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) certification is a plus. Domain Knowledge: Experience in the Agri-Tech sector is preferred

Job Description: Title: Project Manager - Application Management & Support Location: Chennai/ Bangalore Position Summary: We are in search of a highly skilled and motivated individual to join our team as a Project Manager - Application Management & Support. This dynamic role requires expertise in resolving escalated issues, leading technical troubleshooting calls, managing production support teams, and driving continuous improvement in financial reporting and operational processes. Your contributions will play a pivotal role in enhancing our operations and client experiences Technical and Operational Skills: Proven expertise in managing and resolving technical issues within application management and support environments. Strong understanding of ITIL processes, with an ITIL certification to validate this knowledge. Proficiency in L2 and L3 application support, ensuring timely and effective resolution of incidents. Technology Background: Hands-on experience in past roles with technologies such as Java or .Net, demonstrating an ability to understand and navigate complex technical environments. This background ensures effective communication and collaboration with engineering teams. Team Leadership: Demonstrated experience in managing and leading teams of at least 5 members. Strong leadership skills to motivate, guide, and develop team members, ensuring high performance and accountability within the team. Client Management: Proficiency in handling US-based customers, with a deep understanding of their needs and expectations. Strong client-facing skills to build and maintain effective relationships, ensuring high levels of customer satisfaction. Problem-Solving Abilities: Excellent problem-solving and troubleshooting skills, with a track record of effectively resolving complex technical issues. Ability to think critically and strategically to identify root causes and implement long-term solutions. Communication and Collaboration: Exceptional verbal and written communication skills, enabling clear and effective communication with diverse stakeholders. Strong collaboration skills to work seamlessly with cross-functional teams, third-party suppliers, and business partners. Financial Reporting and Management: Knowledge of financial reporting and management processes, with the ability to produce accurate and timely financial management reports. Experience in driving continuous improvement in financial reporting for statutory, regulatory, and management purposes. Customer Focus: A strong commitment to understanding and meeting customer needs, with a focus on delivering exceptional support and driving customer satisfaction. Ability to manage clients' technical support requests efficiently and effectively. Adaptability: Flexibility to navigate changes and adapt to new challenges in a dynamic and fast-paced work environment. Ability to pivot strategies and address unforeseen challenges with agility and resilience. Innovative Thinking: A forward-thinking mindset with a passion for innovation and continuous improvement. Ability to identify opportunities for process enhancement and drive initiatives that contribute to the overall success of the organization.

Key Responsibilities: Assist in preparing financial forecasts, budgets, and variance analysis. Analyze financial data to provide insights and recommendations for decision-making. Support derivative accounting processes, including valuation, reporting, and compliance with relevant standards. Utilize SAP for financial reporting, data extraction, and analysis. Collaborate with cross-functional teams to streamline financial processes and improve efficiency. Prepare monthly, quarterly, and annual financial reports for management review. Monitor key financial metrics and provide actionable insights to stakeholders. Ensure compliance with accounting standards and internal controls. Required Skills and Qualifications: Chartered Accountant (CA) qualification. Strong understanding of derivative accounting principles and practices. Proficiency in SAP for financial analysis and reporting. Excellent analytical and problem-solving skills. Strong communication and interpersonal abilities. Attention to detail and ability to work under tight deadlines. Preferred Skills: Knowledge of financial modeling and business intelligence tools. Familiarity with IFRS/GAAP standards. Advanced proficiency in Microsoft Excel and PowerPoint.

Front Desk Executive Fresher Job Type: Full-Time About the Role We are seeking enthusiastic and professional freshers for the position of Front Desk Executive. This entry-level opportunity is perfect for candidates with excellent communication skills who are eager to start their career in a dynamic corporate environment. Key Responsibilities: Greet and welcome visitors with a friendly, professional attitude Handle incoming calls and direct them appropriately Manage visitor inquiries and provide necessary information Maintain a clean and organized reception area Support administrative tasks like scheduling appointments and managing correspondence Assist with basic office management duties Coordinate with various departments for smooth operations Support in organizing meetings and managing calendars Required Qualifications: Bachelor's degree in any discipline (Freshers welcome to apply) Excellent English communication skills (verbal and written) Basic proficiency in MS Office applications Strong organizational and time management skills Professional demeanour and positive attitude Ability to learn quickly and adapt to new environments Customer service orientation

Project Manager-SAP Sucessfactor EC The EC Lead will oversee the implementation of the Employee Central (EC) module in SuccessFactors projects. This role involves leading a team of consultants, managing project timelines, and ensuring successful delivery of the EC module. EC lead should have led 4-5 implementation projects Should 4-6 implementation project experience Notice period :Immediate to 1 month maximum Location: Bangalore or Chennai Work Mode: Hybrid Experience:10 to 15 years Key Responsibilities: Project Leadership: Lead the implementation of the EC module, ensuring alignment with project goals and timelines. Team Management: Supervise and mentor a team of EC consultants, providing guidance and support. Client Engagement: Act as the primary point of contact for clients, addressing their needs and concerns. System Design: Develop and oversee the design and configuration of the EC module. Quality Assurance: Ensure the quality and accuracy of the EC module implementation. Issue Resolution: Identify and resolve any issues that arise during the implementation process. Documentation: Prepare and maintain detailed project documentation. Certifications: SAP SuccessFactors certification is preferred