Job
Description
We are seeking a seasoned Deputy Manager to lead and optimize Order-to-Cash (O2C) processes. The ideal candidate will bring in-depth expertise in SAP, project implementation, and automation, along with strong leadership skills to manage and mentor a high-performing AR team. This role offers an exciting opportunity to drive process excellence, enhance operational efficiency, and contribute to the organizations financial success. Key Responsibilities: Order-to-Cash Operations Oversee the end-to-end Order-to-Cash process, ensuring seamless operations and timely collections. Monitor invoice generation, customer account management, and payment processing. Address and resolve complex discrepancies and escalations related to accounts receivable. SAP Expertise Manage SAP functionality to support efficient AR and O2C operations. Drive system enhancements and align SAP capabilities with business requirements. Ensure accurate utilization of SAP for reporting, reconciliations, and transactional efficiency. Project Implementation and Automation Lead strategic projects focused on process optimization and automation in the AR domain. Implement advanced tools and technologies (e.g., RPA, AI) to improve operational efficiency. Collaborate with cross-functional teams to execute scalable solutions for O2C operations. Team Management Mentor, guide, and manage a team of AR professionals, fostering a culture of collaboration and growth. Delegate tasks effectively while ensuring alignment with organizational goals. Conduct performance reviews, identify training needs, and support career development within the team. Process Optimization Develop and monitor KPIs to measure and enhance AR and O2C efficiency. Optimize workflows and implement best practices to reduce the time-to-payment cycle. • Establish robust procedures to ensure accuracy, compliance, and quality in AR operations. 6. Stakeholder Engagement Build strong relationships with internal stakeholders (finance, sales, etc.) to align objectives. Serve as the primary point of contact for external customers regarding AR matters. Compliance and Reporting Ensure compliance with corporate policies, financial standards, and regulatory requirements. Prepare detailed reports, dashboards, and presentations for leadership teams. Qualifications & Skills Bachelor's degree in Finance, Accounting, Business Administration, or a related field. 9+ years of relevant experience in Accounts Receivable and Order-to-Cash processes. Strong proficiency in SAP (Order-to-Cash modules) and other financial systems. Proven experience in implementing automation and project management in AR processes. Excellent leadership, problem-solving, and analytical skills. Advanced proficiency in Microsoft Excel and financial reporting tools. Preferred Skills : Experience in global or multi-national environments. Knowledge of emerging technologies in AR and Order-to-Cash domains (e.g., RPA, AI). Familiarity with IFRS, GAAP, or other financial reporting standards.
