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2.0 - 6.0 years
0 Lacs
noida, uttar pradesh
On-site
Genpact is a global professional services and solutions firm driven by curiosity, agility, and a desire to create value for clients. With a workforce of 125,000+ individuals in over 30 countries, we serve leading enterprises worldwide by leveraging our deep business knowledge, digital services, and expertise in data, technology, and AI. We are looking for candidates for the position of Management Trainee, Claims, who will be responsible for adjusting and authorizing claim settlements and fees within specified authority limits. The role involves providing efficient service to clients and brokers, monitoring external service providers, and ensuring data accuracy. Responsibilities: - Preferred experience in the Pharma Industry. - Hands-on management of daily Claims, Deductions, or Dispute operations. - Comprehensive understanding of OTC and its connection with Claims/Deductions. - Proficiency in different types of Claims requests. - Ability to identify key factors/causes related to Claims/Deductions. - Minimum typing speed of 30 WPM required. - Effective communication of technical issues to IT staff for problem resolution. - Resolution of Customer/Client Queries and development of strategies to achieve goals. - Conducting RCAs and Controls for any process deviations. - Identification of issues leading to account delinquency and communication with management. - Strategic thinking and decision-making skills. - Willingness to work flexible shifts in a 24x7 environment. - Building customer relationships and instilling confidence. - Excellent verbal and written communication skills. - Strong problem-solving and analytical decision-making abilities. - Experience in creating Standard Operating Procedures. - Preference for candidates with experience in SAP and Salesforce. - Ability to work independently and adapt to changing environments. - Adherence to strict timelines. - Proficiency in Microsoft Office, including MS Excel and MS Word. - Attention to detail and accuracy. - Creative, self-disciplined, and capable of completing critical tasks independently and promptly. Minimum Qualifications: - Bachelor's Degree or equivalent formal education qualification. Preferred Qualifications: - Relevant experience in a related field. - Progress towards recognized Industry qualifications such as ACII. Location: India-Noida Schedule: Full-time Education Level: Bachelor's / Graduation / Equivalent Job Posting: Jan 8, 2025, 12:44:17 AM Unposting Date: Feb 7, 2025, 12:29:00 PM Master Skills List: Operations Job Category: Full Time,
Posted 1 day ago
5.0 - 9.0 years
0 Lacs
nellore, andhra pradesh
On-site
As a Senior Accountant at our organization, you will report to the Finance Manager and be responsible for overseeing and managing the day-to-day accounting activities. Your role will involve ensuring accurate financial reporting and compliance with accounting standards and regulations. You must be detail-oriented and experienced in handling general ledger management, financial reporting, reconciliations, and tax compliance. Additionally, you will play a crucial role in supporting month-end and year-end closing processes, maintaining internal controls, and assisting with audits. Your expertise will also be valuable in mentoring junior accounting staff, driving process improvements, and providing insights into financial performance for informed business decisions. Working closely with other departments, external auditors, and management is key to maintaining the company's financial health and ensuring accurate, timely, and compliant financial reporting. The ideal candidate should possess strong analytical skills, technical expertise in accounting systems, and the ability to manage multiple tasks efficiently while ensuring accuracy in financial operations. Your responsibilities will include preparing and reviewing monthly, quarterly, and annual financial statements in adherence to accounting principles and regulatory standards. Analyzing financial data to identify trends, variances, and discrepancies will be essential for providing insights to management and supporting business decisions. Overseeing and managing the general ledger, handling petty cash and bank transfers, reconciliation, order-to-cash processes, fixed assets tracking, inventory control, tax compliance, audit and internal controls, cost management, budgeting, financial systems and software management, cash flow management, compliance and regulatory adherence are some of the key areas where your expertise will be required. To qualify for this position, you should hold a Bachelor's degree in Commerce, Accounting, or Finance. A master's degree or professional certification such as CA Inter / ICWA Inter is often preferred. A minimum of 5-6 years of experience in accounting or finance roles is required, along with proficiency in accounting software like Zoho Books, QuickBooks, SAP & Oracle. Strong knowledge of MS Excel and financial reporting tools, understanding of tax regulations, statutory compliance, and audit processes are essential. Excellent English communication skills, both written and verbal, are a must, while knowledge of local languages is advantageous. Experience in an MNC environment, self-motivation, good interpersonal and communication skills, attention to detail, and the ability to collaborate with various departments and present financial reports to stakeholders are also desired qualities. In this role, you will have the opportunity to contribute to the financial stability and growth of the organization by ensuring accurate financial reporting, compliance with regulations, and providing valuable insights for informed decision-making. Your expertise and dedication will be crucial in maintaining the financial health of the company and driving continuous improvement in financial operations.,
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
As an Associate at GLG based in Gurugram, India, you will be an integral part of the global compliance department, supporting global client service professionals with timely and thoughtful assistance. Your role will involve developing essential business skills such as time management, critical thinking, communication, negotiation, and problem-solving. You will be responsible for contributing to compliance initiatives by analyzing complex data, regulations, and situations to identify potential risks and develop effective risk mitigation strategies. Additionally, you will play a key role in enforcing compliance policies and procedures to uphold the integrity of client engagements. To excel in this role, you should possess a graduate or postgraduate degree with a minimum of 2 years of relevant industry experience in compliance, due diligence, or risk management. Fluency in English, both verbal and written, is mandatory, while proficiency in Japanese and/or Korean languages would be advantageous. Strong internet-based research skills and the ability to multitask and prioritize effectively are essential. Your success in this role will also depend on your interpersonal and communication skills, as you will collaborate with cross-functional teams on a daily basis. Adaptability, a structured problem-solving approach, and the ability to work independently under minimal supervision are key attributes we are looking for in an ideal candidate. At GLG, we value employees who are passionate about our mission to transform how professionals learn and who embody our core values of learning, responsibility, courage, judgment, service, and integrity. You will have the opportunity to work with a diverse team of experts and professionals from various backgrounds and industries, contributing to the success of our clients and the growth of our company. If you are looking to join a dynamic environment with challenging deadlines and opportunities for personal and professional growth, then this Associate role at GLG may be the perfect fit for you. Visit www.GLGinsights.com to learn more about GLG and our industry-leading compliance framework that sets us apart in the world of professional services.,
Posted 2 days ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
As an experienced professional with over 6 years of experience, you will be responsible for working with SAP S/4 HANA Finance with a focus on Financial Supply Chain Management (FSCM). Your expertise in credit, dispute, and collection management will be crucial in ensuring effective financial operations within the organization. You will play a key role in optimizing financial processes and driving efficiencies in credit management, dispute resolution, and collection activities. Your in-depth knowledge of SAP S/4 HANA Finance and FSCM modules will be essential in meeting the financial objectives of the organization. If you are looking for a challenging opportunity to utilize your skills in SAP S/4 HANA Finance with a specialization in FSCM, this role is ideal for you.,
Posted 2 days ago
4.0 - 8.0 years
0 Lacs
hyderabad, telangana
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Title: Functional Consultant Rank: Supervising Associate EY is a global leader in assurance, tax, transaction and advisory services. Technology is at the heart of what we do and deliver at EY. Technology solutions are integrated in the client services we deliver and are key to our innovation as an organization. Fueled by strategic investment in technology and innovation, Client Technology seeks to drive growth opportunities and solve complex business problems for our clients through building a robust platform for business and powerful product engine that are vital to innovation at scale. As part of Client Technology, you'll work with technologists and business experts, blending EY's deep industry knowledge and innovative ideas with our platforms, capabilities, and technical expertise. As a catalyst for change and growth, you'll be at the forefront of integrating emerging technologies from AI to Data Analytics into every corner of what we do at EY. That means more growth for you, exciting learning opportunities, career choices, and the chance to make a real impact. EY Technology: Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and are key to us being more innovative as an organization. EY Technology supports our technology needs through three business units: Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly. Enterprise Workplace Technology (EWT) - EWT supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. EWT will also support our internal technology needs by focusing on a better user experience. Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems. The opportunity: This opportunity is for a strong SAP Functional consultant based out of Bangalore/Trivandrum, India in our CT SAP Domain team. CT SAP Domain has the responsibility for building and owning our SAP technology products end-to-end. You will guide the key SAP Domain products for the chosen functional areas. Your Key Responsibilities: - Provide leadership, functional knowledge and configuration skills to build EY Proprietary applications on top of SAP products - Deliver in a hybrid systems environment primarily SAP On-Prem products, SAP Cloud Platform and SAP Cloud products - Deliver in the Agile process as part of a stable team - Engage with partners and service providers to clarify any open operational or technical questions, reporting to the EY CT SAP Domain product management function Skills And Attributes For Success: Ideally, a Person with 8+ years of experience in SAP FI/CO and 4+ years in S/4HANA Finance having expertise in E2E Implementations, Rollout, Upgrade and Support Projects in SAP ECC and SAP S/4HANA. A minimum of three E2E Implementation experience is required. You will also be: - A team player with strong analytical, communication and interpersonal skills - Constantly updating yourself about new offerings from SAP as well as market conditions - A winning personality and the ability to become a trusted advisor to the stakeholders To qualify for the role, you must have: - Experience in requirements gathering, User Story creation and grooming, blueprint preparation, system configuration, testing, cutover, Go-live and operations - Work experience in relevant SAP Financial Services consulting services engagements or business environments - Strong work experience in S/4HANA Finance and TRM through multiple E2E implementations - Strong experience in SAP New GL, AR, AP, AA, Basic CO and FSCM - Strong experience in Advanced Cash Management, Advanced Bank Management, Credit Management, Collections Management, Dispute Management and Bank Communication Management - Strong experience in Trade Finance, Securities, Commodities, Money Market and Loans - Understanding of integration points with the SD, MM, and FI/CO modules - Experience in Bank Account Management, Bank Communication Management and Cash Management - Product Cost Planning, Budget Planning and Forecasting experience - Financial Planning and Analysis - Accounting and Financial Close - Data Migration with Migration Cockpit - Treasury and Financial Risk Management - Financial Operations - Experience in Process Innovation and Automation is a plus - Education: Accounting and Finance (MBA/M. Com/CA/ICWA) Ideally, you'll also have: - Knowledge of SAP technologies for both On-Prem and Cloud offerings from SAP - Understanding of application integration potential across SAP offerings - Knowledge of SAP Industry Solutions - Education in business management will be helpful What We Look For: - Strong teamwork, work ethic, product mindset, client centricity and a relentless commitment to EY values What Working At EY Offers: We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: - Support, coaching and feedback from some of the most engaging colleagues around - Opportunities to develop new skills and progress your career - The freedom and flexibility to handle your role in a way that's right for you EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. About EY: As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Make your mark. Apply now.,
Posted 2 days ago
1.0 - 6.0 years
3 - 8 Lacs
Nagpur
Work from Office
Role & responsibilities Are you ready to elevate your career in the Order to Cash (O2C) domain? Were hiring for multiple roles across key functions: Account Activation & Setup Collections Dispute Management Invoice Management Quality Team Lead & Managers Location: HCLTech, Plot No. 12, Sector 5, MIHAN SEZ, Nagpur 441108 Experience Required: 1 to 15+ years Notice Period: up to 30 Days Be part of a dynamic team driving innovation and excellence in finance operations. Preferred candidate profile Associate - 1+ years of relevant experience in Account Activation & Setup/Cash Application/Collections/Dispute Management/Invoice Management/Quality. Analyst - 2+ years of relevant experience in Account Activation & Setup/Cash Application/Collections/Dispute Management/Invoice Management/Quality. Sr. Analyst (Operations) 4+ years of relevant experience in Account Activation & Setup/Cash Application/Collections/Dispute Management/Invoice Management/Quality.
Posted 3 days ago
5.0 - 9.0 years
3 - 8 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Bachelor's degree with 5 - 8 years of experience in AR Collection, B2B & B2C Collections Understanding of Accounts Receivables process Follow-up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally Monitor high-risk accounts and ensure timely escalation of challenges to management Continually look at ways to improve the customer experience Assist in streamlining and improving the accounts receivable process by identifying areas of improvement Meet the monthly productivity goals Reconcile complex accounts and have excellent attention to detail Prepare daily aging report Strategize the portfolio Fix the root cause and collect Work with internal and external stakeholders for better resolve Provide visibility to the leadership
Posted 3 days ago
2.0 - 5.0 years
2 - 7 Lacs
Bengaluru
Work from Office
Job Title: AR Coordinator Job Summary : To assist the locations with research/training. This position will also apply payments, research for sites and customers, reverse CC charge backs and NSF checks, create adjustments for payments/credit memos, and apply corporate receipts. May assist Analysts, Bank Recon Supervisors, AP, IT and Managers/Controllers in the field Essential Job Duties : Reinstates invoice amounts from NSF check returns and credit card charge backs. Process payment transfers. Research and apply bank recon adjustments. Apply payments received, customer, UPS and corporate. Enter customer rebates. Research payment applications and adjust incorrect payments applications by the branch personnel. Assign bad debt accounts to collection agencies. Set up I/C accounts. Assumes other duties as assigned. May Perform Additional Duties As Assigned For LKQ Services : Prepares reports as required by management. Reduces AR delinquency by emailing and calling customers. Prepares, sorts, copies, files, and mail invoices, receipts, checks, and correspondence. Prepares weekly manual deposits. Answers phone to assist customers with payments. Opens mail daily. Supervisory Responsibilities : None Basic Qualifications Education & Experience Basic accounting knowledge with 2 to 5 years accounting experience. High School Diploma (or GED equivalent). Preferred Qualifications Previous AR experience. Knowledge/Skills/Abilities 10-key by touch. Intermediate level Excel knowledge. Must be able to maintain strict confidentiality.
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
You will be responsible for providing support during Month end and Fiscal Year end activities, with a focus on knowledge of Cross Module Integration MM and SD. Your role will involve implementation and support experience, as well as a strong understanding of business processes. In terms of technical skills, you should be well versed in the Finance Module, Financial Supply Chain Management, Collections, Credit and Dispute Management, and Project Systems. Additionally, you should have the ability to handle Data Migration topics and possess domain knowledge. Knowledge of Integration with other modules and/or Third-party tools/systems, as well as experience with Jira Atlassian Crowd tool, will be advantageous. Your soft skills should include working knowledge of MS Office tools, the ability to identify, clarify, and resolve project issues and risks, good analytical problem-solving and fact-finding skills, and strong communication skills both verbal and written. You should also be adept at multitasking and have experience with Remedy IT Service Management and Solution Manager. Your tasks and responsibilities will involve providing business process and functional support for the Finance and Controlling module and Financial Supply Chain Management, configuring the Finance module as per business requirements, developing functional specification documents for customizations and enhancements, and developing test strategies, plans, and scripts. You will also be responsible for performing functional testing execution, collaborating with different teams and IT partners globally, identifying and applying continuous improvement processes, and presenting documents internally as needed. Strong relationship-building skills and the ability to work independently to resolve issues are essential for this role.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
NTT DATA is looking for an ITIL Account Service Operations Sr Analyst to join the team in Bangalore, Karnataka (IN-KA), India. As a Sr Analyst, you will be responsible for overseeing, facilitating, and administering ITIL based service support and technical account management on a 24x7 basis. Your role will involve coordinating incident ownership and client account management, as well as managing service delivery processes such as incident management, problem management, request management, change management, service level management, and configuration management. You will be expected to handle resource coordination, client management, dispute and technical resolution management, and communications at various levels during services engagements from tactical to strategic. NTT DATA is a global innovator of business and technology services, serving 75% of the Fortune Global 100. We are dedicated to helping clients innovate, optimize, and transform for long-term success. As a part of the NTT Group, we invest over $3.6 billion each year in R&D to support organizations and society in moving confidently and sustainably into the digital future. If you are an exceptional, innovative, and passionate individual looking to be part of an inclusive and forward-thinking organization, apply now to join our team and be a part of our diverse global network. Visit us at us.nttdata.com to learn more about our services and commitment to helping clients succeed.,
Posted 4 days ago
0.0 - 3.0 years
5 - 11 Lacs
Bengaluru
Work from Office
Job Summary We are looking for an energetic, inquisitive, and experienced resource for the position of collections analyst for our finance team in Bangalore. Our ideal candidate is a motivated problem-solver who can collaborate and communicate effectively with accuracy and an eye for detail. Job Responsibilities Manage collections for NetApp accounts/ portfolios and send statement of accounts Review customer aging report and follow-up on payments for outstanding invoices/ accelerate cash collections Follow-up with customers on missing remittances and provide details to cash applications team Work with internal as well as external teams to resolve disputes resulting in payment delays Use the collections tolls effectively. Update collections activities in the system, collection notes, promises, problems and disputes Work on ad hoc requests from external as well as internal teams Provide back-up for team members in case they are out of office and handle queries related to their portfolios Job Requirements English Language skills are required for written and verbal communications Knowledge of Accounts Receivable and collections Minimum of 2 Years B2B collections experience Ability to work independently, but also collaborate effectively with team members to reach team targets and goals Problem solving, critical thinking skills and adhere to timelines Ability to demonstrate integrity and the use of good judgment to handle the confidential nature of duties, tasks, and information Intermediate skills in Microsoft Word, Excel, and Outlook Good email and phone etiquettes Experienced with Oracle 11i, R12 applications Excellent organization and time management skills Willing to work a 2-11 IST shift Education Bachelors Degree with minimum 2 years of experience.
Posted 4 days ago
6.0 - 11.0 years
5 - 10 Lacs
Hyderabad
Work from Office
Inviting Application for the role of Assistant Manager & Manager For AR/OTC Collection! Candidate must be well versed with Overall OTC Must Have B2B Collection Exp Lead all the activities in Collection US Shift CTC UPTO 12 LPA Call Neha -8459669951
Posted 4 days ago
1.0 - 6.0 years
3 - 3 Lacs
Kolkata
Work from Office
SUMMARY Job Opening: B2B Collection Specialist About Us: We are in search of a meticulous and proactive Collection Specialist to become part of our dynamic team. As a Collection Specialist, you will have a vital role in ensuring the prompt collection of outstanding accounts receivable, nurturing positive relationships with clients, and collaborating with various internal teams. Location: Saltlake Sector V, Kolkata Responsibilities: Retrieve outstanding accounts receivable invoices for direct clients. Proactively initiate communication with clients to nurture and expand business relationships. Pursue resolution of disputed balances, independently addressing collection issues. Aid in identifying and researching disputed items, delivering timely responses to clients. Engage in client meetings and cooperate with internal departments to resolve issues. Uphold data accuracy in systems, including billing contacts and collection notes. Generate and validate credit requests and accounts receivable adjustment forms. Regularly update internal teams on outstanding accounts receivable invoices. Minimum Qualifications: High School Diploma or equivalent. Experience in Business-to-Business collections and Accounts Receivable processes. Strong oral and written communication skills with a professional demeanor. Organizational, multitasking, and time management abilities. Collaboration skills, effectively utilized within a team. Proficiency in Microsoft Excel. Basic capability to present updates to internal and external stakeholders. Critical thinking and problem-solving aptitude. Attention to detail. Self-directed with the ability to manage projects to completion with minimal oversight. Ability to work in a flexible, fast-paced environment. Requirements Minimum Qualifications: - High School Diploma or equivalent. - Experience with Business-to-Business collections and Accounts Receivable processes. - Strong oral and written communication skills with a professional demeanor. - Organizational, multitasking, and time management skills. - Collaboration skills, successfully applied within a team. - Proficiency in Microsoft Excel. - Basic ability to present updates to internal and external stakeholders. - Critical thinking and problem-solving skills. - Attention to detail. - Self-directed with the ability to manage projects to completion with minimal oversight. - Ability to work in a flexible, fast-paced environment. Benefits Regular Shift 5 days working Salary : Upto 40k ctc or Hike on your last drawn salary as per market standard.
Posted 4 days ago
10.0 - 15.0 years
10 - 15 Lacs
Kochi
Hybrid
Our story At Alight, we believe a companys success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People be empathetic and help create a place where everyone belongs. Grow with purpose Be inspired by our higher calling of improving lives. Be Alight act with integrity, be real and empower others. Its why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. Objectives of this role Identify, track, manage, and investigate delinquent customer accounts Work closely with customers to negotiate payment arrangements Cultivate working relationships with customers, guiding them through the repayment process Follow up with customers to ensure payments are made in a timely manner Use databases to monitor and update outstanding accounts Keep records of all customer communications to build individual debtor cases Responsibilities Identify customers with outstanding debts Contact and track debtors, encouraging timely repayment Handle customer questions, complaints, and inquiries Create and implement debt collection courses of action Negotiate specific payment plan arrangements with debtors Investigate discrepancies to resolve outstanding customer accounts Experience, Skills and qualifications Atleast 9 -10 years Collections experience with a large portfolio Outstanding interpersonal skills Clear, persuasive verbal and written communication Excellent negotiation skills Problem-solving mindset Professional phone etiquette Preferred qualifications Knowledge of debt collection legal requirements Experience working in a deadline-driven environment Account management experience If interested, pls share your updated CV at nidhi.negidixit@alight.com with Subject line : "Application for Collections Lead " and share below details Current CTC & Expected CTC: Notice Period : Open for Kochi location : Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as several voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com. Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
Posted 4 days ago
8.0 - 12.0 years
8 - 12 Lacs
Chennai
Work from Office
Responsibilities : SAP S/4 Hana FSCM Experience: 8 to 12 Years SAP S/4 Hana FSCM Technical Skill sets: SAP S/4 Hana FSCM Implement, configure, and support SAP S/4HANA FSCM modules including Credit Management, Collections Management, Dispute Management, and Treasury & Risk Management. Analyze business requirements and translate them into technical solutions in SAP FSCM. Perform gap analysis and recommend best practices aligned with SAP S/4HANA FSCM functionalities. Collaborate with business stakeholders, functional teams, and technical developers to deliver end-to-end solutions. Support testing activities including unit testing, integration testing, and user acceptance testing (UAT). Provide post-implementation support and troubleshoot issues related to FSCM processes. Prepare functional and technical documentation, including design specifications, configuration guides, and user manuals. Stay updated with the latest SAP S/4HANA FSCM features, patches, and upgrades. In-depth knowledge of FSCM submodules: Credit Management, Collections Management, Dispute Management, Cash and Liquidity Management. Requirements Understanding of SAP S/4HANA architecture and integration with other SAP modules (FI, SD, MM). Experience with SAP Fiori apps and UI5 relevant to FSCM is a plus. Strong analytical, problem-solving, and communication skills. Ability to work independently and in a team-oriented environment. Specific knowledge and tools: Excellent communication & strong collaboration skills Flexible to adapt to fast changing environment and self-motivated Creating technical design specifications to ensure compliance with the functional teams and IT Management Analytical thinking, high level of comprehension and independent working style Seeking candidates who are flexible and willing to work on shifts as required
Posted 4 days ago
3.0 - 8.0 years
3 - 8 Lacs
Mumbai, Maharashtra, India
On-site
Position Summary Responsible for superior service by ensuring customers queries/disputes are handled in timely manner and in accordance with company policy and procedures. You will engage across all areas of order to cash, including order management and billing, and work closely with the collections teams for their designated Line of Business (LoB). Key Areas of Responsibility Respond to all customer/collector queries in a timely and comprehensive manner to ensure customer satisfaction. Resolve root cause issues that are driven through disputes, from an order to cash perspective. Responsible for providing leadership, training and guidance to outsourced billing and collections teams to facilitate the timely resolution of disputes. Communicate effectively (oral and written) to identify and document necessary information. Highlight issues through feedback and recommend changes in workflows, procedures, service levels, based on customer demands to meet their needs and ensure quality service is always given. Adherence to quality and compliance guidelines. Support any new initiatives and successful implementation. Key interface points will include sales, account support, operations, and account management leaders. They will also interface closely with outsourced and retained resources as needed to resolve and close issues . Skills and Qualifications needed to be successful in this role: Prior collections/billing/dispute management experience preferred Strong problem solving and customer service skills Ability to communicate difficult messages to Sales Leadership and offer viable alternatives to mitigate company risk Ability to drive results through virtual and or cross functional teams Strong sense of accountability High sense of urgency Must possess a passion for delivering excellent service and resolving service problems Ability to Work collaboratively with other team members (client/customer and Accenture) from different disciplines and backgrounds Role: Customer Success Associate Industry Type: IT Services & Consulting Department: Customer Success,Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate
Posted 4 days ago
2.0 - 5.0 years
4 - 6 Lacs
Hyderabad
Work from Office
MASS HIRING FOR TEAM LEADER & SENIOR EXECUTIVE FOR HYDERABAD SALARY UP TO 6 LPA + INCENTIVES + YEARLY BONUS + 5 DAYS WORKING + FREE CABS. Call HR Sakshi TO Schedule Your Interview @ 9257030225 Drop your Resume:- shaktideora@virtueplacement.com Role & responsibilities:- In this role, you will be responsible for all the activities related to O2C domain. Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation • Manage Order to Cash related to collections and dispute management, implement & enforce to strategy • Interaction with end customers via Calls and Emails for collecting pass due amounts. • Meeting collections numbers/targets (monthly/ quarterly/ yearly) • Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. • Lead and participate in conference calls with Country / Regional Financial Managers. • Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards • Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Preferred candidate profile:- 3-7 years of B2B collections & International Voice Experience , Follow up on payments, scheduling the meet with the clients. Solid interpersonal skills and ability to clearly communicate in person and on the phone. Team player self starter with the ability to work independently Effective time management skills to handle the diverse and challenging position Proven ability to successfully negotiate and resolve disputes with customers. Oracle systems experience highly preferred Immediate Joiner & 30 Days notice Only. Proficient in MS Office applications, especially in MS Excel Very Good Written and Verbal Interpersonal skills B2B Collections & International Voice experience is mandatory. Perks and benefits:- 5 Days Working Fixed Off Paid Off Free Cabs Medical Facilities Yearly Bonus Call HR Sakshi TO Schedule Your Interview @ 9257030225 Drop your Resume:- shaktideora@virtueplacement.com Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained.
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a part of the order-to-cash process, your role will involve understanding and applying the principles relevant to this process. You should be capable of independently handling tasks assigned to you, such as collections and cash application, ensuring compliance with specific client processes in terms of Turnaround Time (TAT) and accuracy. For collectors, your responsibilities will include voice calling, dispute management, and customer account reconciliation. As a cash applicator, you will be expected to carry out tasks like cash application, account reconciliation, dispute management, and optionally voice calling. It is preferable for you to have a clear understanding of debit and credit transactions, basic accounting knowledge, and familiarity with SAP. Your ability to comprehend client expectations and requirements is crucial. You should consistently strive to meet and exceed Service Level Agreements (SLAs) and customer deliverables, taking ownership of problem-solving and effectively communicating any issues or proposed solutions. Building and maintaining relationships with your line manager, colleagues, and stakeholders is essential. It is important that you have a clear understanding of your role, including the expectations set for you and the measurable outcomes. By aligning your efforts with the organization's overarching goals and fostering a collaborative spirit, you contribute to a positive work environment. You should be open to change management and adept at identifying and addressing anomalies or discrepancies in a structured manner. Effective communication is key, whether it's presenting information confidently, actively listening to others, or articulating your thoughts clearly. In summary, your role requires a Bachelor's degree in Commerce (B.Com) and entails proactive involvement in order-to-cash processes, client management, problem-solving, and effective communication to drive operational excellence and deliver value to our clients.,
Posted 6 days ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
At EY, you will have the opportunity to shape a career that aligns with your unique identity. With our global presence, support network, inclusive environment, and innovative technologies, you can evolve into the best version of yourself. Your distinct voice and perspective are crucial in advancing EY's journey towards excellence. By joining us, you can craft an extraordinary professional journey for yourself while contributing to creating a more efficient working environment for all. We are currently seeking a SAP FSCM Senior Consultant who meets the following criteria: - Possesses a professional qualification such as CA, ICWA, MBA Finance, or MCom - Demonstrates a minimum of 3-7 years of experience in SAP S4 Hana Credit, Collection, and Dispute Management - Has successfully led at least 2 end-to-end implementations in SAP FSCM Credit Management, Collection Management, and Dispute Management, with expertise in cash application-High Rad Integration - Familiarity with 3rd party interface integration for credit management and credit score calculation - Proficient in S4HANA credit management functionalities and adept at preparing functional specifications - Knowledgeable in SAP FI Account Receivables and capable of independently managing complex technical PO requirements - Strong communication skills, both written and verbal Join EY in our mission to build a better working world, where we strive to create sustainable value for our clients, people, and society. Our global network of diverse teams, leveraging data and technology in over 150 countries, delivers trust through assurance and supports clients in their growth, transformation, and operations. Across various domains such as assurance, consulting, law, strategy, tax, and transactions, EY teams challenge conventional thinking to address the intricate challenges of today's world.,
Posted 1 week ago
15.0 - 19.0 years
0 Lacs
ahmedabad, gujarat
On-site
An opportunity to work with The Sankalp Group assures you more than just job satisfaction; it inculcates a sense of diversity and humanitarian values needed to function in a hospitality sector. The company is looking for an HR Assistant based in Ahmedabad with a minimum experience of 15+ years. As the HR Assistant, your primary responsibility will be to oversee all legal matters for The Sankalp Group, ensuring compliance with laws and regulations. You will provide legal advice and guidance to senior management on corporate strategies and decisions. This role requires you to draft, review, and negotiate contracts, agreements, and other legal documents. Additionally, you will be responsible for managing disputes, litigation, and coordinating with external legal counsel as needed. It will be your duty to monitor regulatory changes and ensure that company policies are updated accordingly. Developing and implementing legal risk management strategies to protect the organization's interests will also fall under your purview. The ideal candidate will ensure adherence to corporate governance and ethical standards across all operations, reflecting the core values of The Sankalp Group. If you believe you possess the necessary skills and experience for this challenging yet rewarding role, please send your CV to hrd@sankalponline.com to be considered for this opportunity.,
Posted 1 week ago
2.0 - 4.0 years
15 - 20 Lacs
Bengaluru
Work from Office
Strategic finance expert to design accounting workflows (reconciliation, costing), drive demos & onboarding, bridge CFO insights with product teams, and lead finance automation features while building strong customer relationships.
Posted 1 week ago
3.0 - 8.0 years
3 - 4 Lacs
Pune
Work from Office
Role & responsibilities Preferred candidate profile Location : Pune Shift Timing : Night Shift Designation : Sr Associate and Lead Associate. Kindly find below Job Description for your referance To handle Accounts Receivable Global operations. Key Accountabilities:- Billing: Generate, review, and issue accurate customer invoices based on contractual agreements and sales orders. Ensure timely processing of billing in accordance with company policies and customer requirements. Coordinate with Sales, Customer Service, and Revenue Recognition teams to validate billing data. Monitor unbilled revenue and resolve discrepancies to ensure timely billing. Collections: Manage a portfolio of customer accounts to ensure timely payments. Proactively contact customers via email and phone to follow up on past-due invoices. Investigate and resolve disputes or billing issues affecting collections. Escalate problematic accounts and collaborate with Sales, Legal, and Management to resolve payment issues. Reporting and Compliance: Prepare regular aging reports, cash forecasts, and collection metrics. Assist with month-end close activities related to billing and receivables. Ensure compliance with internal controls, company policies, and relevant accounting standards (e.g., GAAP, IFRS). Maintain accurate and updated customer account information. Responsible for end to end OTC (Customer Set up, order release, credit analysis, claims and disputes, collections) Ability to work and perform in pressure Need to ensure that daily productivity are met Should perform all activities with the SLA Team player Internal and External Stake Holders Management Process Improvements- Accounting Knowledge- To achieve all the key Performance Indicators as set by the Team manager To be willing to work in all shifts (including nights)- Adhere to reasonable operational requests from the management- To attend all meetings and trainings as per requirements- Good knowledge of accounting OTC resource must have excellent spoken or written communication skills'
Posted 1 week ago
1.0 - 4.0 years
1 - 4 Lacs
Gurugram
Work from Office
FS XSector Specialism Risk Management Level Associate & Summary At PwC, our people in forensic services focus on identifying and preventing fraudulent activities, conducting investigations, and maintaining compliance with regulatory requirements. Individuals in this field play a crucial role in safeguarding organisations against financial crimes and maintaining ethical business practices. In fraud, investigations and regulatory enforcement at PwC, you will focus on identifying and preventing fraudulent activities, conducting investigations, and confirming compliance with regulatory requirements. You will play a crucial role in safeguarding organisations against financial crimes and maintaining ethical business practices. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary Strong analytical bent of mind and structured problemsolving approach Good understanding of IT systems, knowledge of MS office (MS Excel, PowerPoint, Word etc.) Responsibilities 1. Qualified Chartered Accountant with upto 4 attempts in both group(Qualified CA of July 2025) 2. Strong analytical bent of mind and structured problemsolving approach 3. Good understanding of IT systems, knowledge of MS office (MS Excel, PowerPoint, Word etc.) 4. Have the ability to work under pressure stringent deadlines and tough client conditions which may demand extended working hours. Ability to work well in teams 5. Willingness to travel at short notice. 6. Selfconfident and selfmotivated 7. Good communication skills, verbal and written, with an ability to explain complex transactions in a clear and concise manner. Mandatory skill sets Investigation & Dispute Preferred skill sets Forensics Years of experience required Fresher Education qualification CA Education Degrees/Field of Study required Chartered Accountant Diploma Degrees/Field of Study preferred Required Skills Dispute Management, Investigation Accepting Feedback, Accepting Feedback, Active Listening, Communication, Compliance Oversight, Compliance Risk Assessment, Corporate Governance, Cybersecurity, Data Analytics, Debt Restructuring, Emotional Regulation, Empathy, Evidence Gathering, Financial Crime Compliance, Financial Crime Investigation, Financial Crime Prevention, Financial Record Keeping, Financial Transactions, Forensic Accounting, Forensic Investigation, Fraud Detection, Fraud Investigation, Fraud Prevention, Inclusion, Intellectual Curiosity {+ 7 more} No
Posted 1 week ago
2.0 - 6.0 years
4 - 8 Lacs
Noida
Work from Office
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology Roles and Responsibilities Manage centralized sales operations for Paytm's Merchant Services, ensuring seamless execution of merchant activities. Oversee dispute management, including chargeback resolution and vendor management to minimize losses. Handle escalations from merchants and clients, providing timely issue resolution through effective query resolution processes. Collaborate with internal teams to resolve complaints and ensure high levels of customer satisfaction. Develop strong relationships with mid-market enterprise customers to drive growth opportunities. Desired Candidate Profile 2-6 years of experience in sales operations or a related field (preferably in FinTech/Payments industry). Strong understanding of merchant services, including Escalations, Dispute Management, Complaints, Query Resolution, Issue Resolution, Enterprise & Mid Market requirements. Excellent communication skills for effective client management and escalation management. Education : Applicants must possess bachelors degree or above Why join us : We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that is how it will always be. We are the largest merchant acquirer in India Compensation : If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story
Posted 1 week ago
5.0 - 10.0 years
4 - 8 Lacs
Pune
Work from Office
Job description Looking for 5 +years experience in Fraud Disputes, 2+ Years as team Lead Work From Office Job Location: Pune 1 Way cab facility Night Shift Notice Period- Immediate to 1 Month (maximum) Essential skills: 5 years of relevant experience in Fraud Disputes Excellent written and verbal communication skills. An investigative curiosity with strong critical thinking skills and the ability to communicate vision across the organization. Job Description Managing Daily Operations Managing Team of upto 15 resources Team mentoring and coaching individual associates who may fall below desired performance Handle first level escalations on process issues that cannot be resolved by agents Monitoring and ensuring closure of daily/weekly and monthly deliverables Managing SLA, Daily reporting, Agent's leave planning Monitor random calls/cases to improve quality, minimizing errors and track operative performance. Continuously contribute towards process improvement Maintain a strong knowledge of products and services for customers that we are servicing Interested Please Contact-Krishna-8072255275
Posted 1 week ago
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