288 Dispute Management Jobs - Page 2

Job description Looking for 5 +years experience in Fraud Disputes, 2+ Years as team Lead Work From Office Job Location: Pune 1 Way cab facility Night Shift Notice Period- Immediate to 1 Month (maximum) Essential skills: 5 years of relevant experience in Fraud Disputes Excellent written and verbal communication skills. An investigative curiosity with strong critical thinking skills and the ability to communicate vision across the organization. Job Description Managing Daily Operations Managing Team of upto 15 resources Team mentoring and coaching individual associates who may fall below desired performance Handle first level escalations on process issues that cannot be resolved by agents Monitoring and ensuring closure of daily/weekly and monthly deliverables Managing SLA, Daily reporting, Agent's leave planning Monitor random calls/cases to improve quality, minimizing errors and track operative performance. Continuously contribute towards process improvement Maintain a strong knowledge of products and services for customers that we are servicing Interested Please Contact-Krishna-8072255275

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The role of the Collector is to ensure the prompt collection of payments within the stipulated payment terms, with the aim of optimizing Accounts Receivable (A/R) and enhancing the percentage of current AR, while minimizing write-offs. This role involves regular interaction with the clients Sales/Operations Organization, along with other internal departments. Additionally, the Collector will maintain external communication with the assigned client portfolio. What are we looking for Ensure effective and timely communication, provide clear messaging and proactive issue resolution related to collection issues/ discrepanciesFollow and execute activities assigned by the Collections Team Lead.Responsible for calling, emailing, & making payment arrangements with customersPreparing and reviewing AR Adjustments, statements of accounts receivable, reminder lettersEnsure the completeness and accuracy of invoices in the AR system.Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies, and short payments Work closely with key teams such as Credit and Sales in mitigating collection riskCollaborate with various internal business functions such as Billing, Credit Team, Cash Application teams, and external customers to resolve receivable issues and to achieve common goals and objectivesProvide administration work related to collections, such as preparing adjustment vouchers, statements, and letters Responsible in responding all internal & external emails within agreed TATEscalate unresolved issues to management timely and follow through with issues until the final resolutionWritten and spoken ability to communicate in English for Accenture interaction Attention to details Must be a good team player Excellent customer serviceResponsibility and accuracy in the completion of received tasks Flexibility, especially in the period of month quarter year end closing Excellent interpersonal and communication skillsTime management and organization skills Ability to work in a multicultural and diverse environmentA natural ability to adapt to changeExcellent working knowledge of MS Office Demonstrates the ability to work as part of a teamBachelor s degree preferredMinimum 2 years of experience in B2B Collections processCollections License considered beneficialGood working knowledge of an ERP system; ORACLE experience would be an added advantage Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

The Customer Experience roles within Maersk involve providing services to customers once they have been onboarded in the Maersk environment. This includes activities such as customer channel management, case management, customer onboarding and relationship management, contract and dispute management, and more. In addition to this, the Administrative stream consists of individuals who primarily support others by carrying out skilled technical, administrative, or operational tasks. The roles within this stream vary from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with in-depth technical or practical knowledge in specific areas. These individuals are capable of executing specialized work to support operations effectively. At the top level of this career stream, employees work independently and follow established standards while also having the flexibility to deviate from established processes to resolve issues. Individuals at this level handle tasks of limited scope and complexity, exercise independent judgment within defined boundaries and guidelines, and typically work under supervision. They possess skills that have been developed through job-related training and on-the-job experience within a specific job discipline. Colleagues within this stream are knowledgeable about standardized work routines and methods, as well as general facts and information. However, they may need to escalate non-routine problems to a more experienced colleague or supervisor when necessary. The job requirements include having a basic level of job and business knowledge at the time of hiring. We are committed to providing support for any adjustments you may require during the application and hiring process. If you need special assistance or accommodation to use our website, apply for a position, or perform a job, please feel free to contact us at accommodationrequests@maersk.com.,

We're Hiring Collections & Customer Service Roles! Looking for Commerce Graduates with excellent communication skills for the following roles: PD Role: Strong understanding of collections – Prior customer service experience MT Role: – Hands-on experience in B2B collections – Comfortable working in US shifts Immediate joiners preferred! Location- Hyderabad and Gurgaon Apply now: admin@spearheadps.com Contact- 9899080360

Min 2 yr exp in OTC Collections or international voice process B2b collection domain 5 days -Virtual interview US Shifts Gurgaon /Hyderabad -Location Call Shruti - 9891918226 shruti.imaginators22@gmail.com

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The role of the Collector is to ensure the prompt collection of payments within the stipulated payment terms, with the aim of optimizing Accounts Receivable (A/R) and enhancing the percentage of current AR, while minimizing write-offs. This role involves regular interaction with the clients Sales/Operations Organization, along with other internal departments. Additionally, the Collector will maintain external communication with the assigned client portfolio. What are we looking for Ensure effective and timely communication, provide clear messaging and proactive issue resolution related to collection issues/ discrepanciesFollow and execute activities assigned by the Collections Team Lead.Responsible for calling, emailing, & making payment arrangements with customersPreparing and reviewing AR Adjustments, statements of accounts receivable, reminder lettersEnsure the completeness and accuracy of invoices in the AR system.Communicate effectively with customers on a timely basis and provide excellent customer service regarding collection issues, discrepancies, and short payments Work closely with key teams such as Credit and Sales in mitigating collection riskCollaborate with various internal business functions such as Billing, Credit Team, Cash Application teams, and external customers to resolve receivable issues and to achieve common goals and objectivesProvide administration work related to collections, such as preparing adjustment vouchers, statements, and letters Responsible in responding all internal & external emails within agreed TATEscalate unresolved issues to management timely and follow through with issues until the final resolutionWritten and spoken ability to communicate in English for Accenture interaction Attention to details Must be a good team player Excellent customer serviceResponsibility and accuracy in the completion of received tasks Flexibility, especially in the period of month quarter year end closing Excellent interpersonal and communication skillsTime management and organization skills Ability to work in a multicultural and diverse environmentA natural ability to adapt to changeExcellent working knowledge of MS Office Demonstrates the ability to work as part of a team Bachelor s degree preferredMinimum 2 years of experience in B2B Collections processCollections License considered beneficialGood working knowledge of an ERP system; ORACLE experience would be an added advantage Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Role & responsibilities To consolidate and record financial transactions accurately as per the guidelines. 1. To Effectively Identify Root Causes Of Ongoing Issues, Existing Processes And Procedures; And, Determine Quick Resolutions, Improvements And Enhancements For The Same In Assigned Tasks/Projects 2. To Efficiently Implement The Best Resolutions And Enhancements To Improve Existing Processes And Procedures Within Projects/Organization 3. To Create Precise And Detailed Analyses & Reports For Monitoring The Health Of The Business 4. To Create Business Requirements For Enhancing Functionality Of Process Workflows To Improve Customer Experience And Satisfaction 5. To Manage Client And Internal Business Relationships Within Various Assigned Projects To Ensure Smooth Progress And Improvements And Enhanced Functionality. Preferred candidate profile Associate 1+ years of relevant experience in Account Activation & Setup/Cash Application/Collections/Dispute Management/Invoice Management/Quality. Analyst – 2+ years of relevant experience in Account Activation & Setup/Cash Application/Collections/Dispute Management/Invoice Management/Quality. Sr. Analyst (Operations) – 4+ years of relevant experience in Account Activation & Setup/Cash Application/Collections/Dispute Management/Invoice Management/Quality.

Job: Asst Legal Manager WL: 1D Location: Mumbai RO Req ID: R-52173 The Assistant Legal Manager is a part of the HUL West Regional Legal Team. The ALM shall be primarily engaged in litigation management, brand protection strategy and implementation, and providing legal support for business in the region. Job Responsibilities include and are not limited to: Strategizing, drafting, filing, counsel management and providing necessary legal support with respect to litigations of the Company. Providing legal support on potential legal issues, disputes, regulatory issues, etc. of the Company. Providing legal support and advisory on intellectual property and brand protection activities. Providing corporate legal advisory on any legal issue pertaining to the Company. Providing legal advisory on compliances, identifying legal non-compliances and advising on ensuring compliances by the Company. Providing legal support and risk advisory to the Company. Provide legal support to Legal and/or Business Projects assigned by the Company. Awareness sessions and cascades for Legal and business and compliances with internal and external stakeholders. External advocacy with regulators and government authorities concerning legal/regulatory aspects concerning the company Travel, including but not limited for litigation, regulatory and government engagement, issue and dispute management, etc. Crisis Management and Support, key stakeholder management Such other tasks or activities as HUL deems necessary for the full and complete delivery of the tasks listed hereinabove. Essential requirements for the role: Bachelors/Master s degree in law At least 8 years of experience which shall have a minimum of 4 years of Litigation Practice experience independently or with any reputed law firm. Complete and in-depth understanding of litigation at all forums Complete understanding of Indian law and legal requirements, including but not limited to contracts, intellectual property, labour laws and compliance Comfort with travel for stakeholder interactions or other official purposes. The position is full-time and based in Navi Mumbai. Remote working is not an option for this role. "All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent please verify before proceeding. "

Job Description: We are looking for an Accounts Receivable Executive with 1 - 4 years of experience and working knowledge of SAP or ERP systems. Key Responsibilities: Invoice Management: Generate and send accurate invoices on time. Payment Collection: Monitor accounts and follow up on outstanding payments. Credit Management: Evaluate customer credit and coordinate with sales for approvals. Dispute Resolution: Handle billing issues and resolve discrepancies with customers. Account Reconciliation: Reconcile customer payments with the general ledger and bank. Reporting: Create regular reports on receivables and payment status. Customer Relationship: Build good rapport with clients to support timely collections. Compliance: Ensure adherence to company policies and financial regulations. Requirements: 1 - 4 years of experience in Accounts Receivable or Finance Working knowledge of SAP or other ERP systems Strong communication and problem-solving skills Basic understanding of credit control and reconciliation Looking for your next finance role? Join us at MTSL and bring your expertise to our growing team. Apply now apurva.chaudhary@motherson.com

Number of Openings 1 ECMS ID in sourcing stage 534016 Assignment Duration 12 months Total Yrs. of Experience 8-10 years Relevant Yrs. of experience 8+ years Detailed JD (Roles and Responsibilities) More than 8 years of working experience in SAP Finance and worked on these areas for 6+ years: FI-AP Automatic Payment DME format Remittance Advise FORMS FI-Banking Electronic Bank Statement setup Bank Statement processing Bank setup FI-AR Dunning setup + FORMS Customer Statement setup + FORMS Invoice FORMS FSCM Credit Management Collections Management Dispute Management Idoc setup and should have worked on these activities / responsibilities in the following areas with more than 6+ years: Requirement Analysis, Solution Design, Preparing FS, Unit and end to end testing, go-live and Hypercare support Working knowledge in controlling is an added value Coordinate with multiple stakeholders to complete activities and taking ownership of the change requests and projects Should be able to engage with client, understand the business requirement & complete the deliverables independently Flexibility expected to work in timeslot suitable for global customers especially covering European timezone Good communication and leadership skills Mandatory skills SAP Finance Desired/ Secondary skills Integration knowledge in Controlling Domain Manufacturing Proposed Vendor Rate from ECMS ID (Visible to the user/ requestor) 11054 INR per day Delivery Anchor for tracking the sourcing statistics, technical evaluation, interviews and feedback etc. Pijush Kanti Duari Pijush_Duari@infosys. com; Vijay Paul Areekal VijayPaul_Areekal@infosys. com ; Alisha Mulla alisha. mulla@infosys. com ; Work Location given in ECMS ID Bangalore (can be any location in India, Pune is preferred) BG Check (Before OR After onboarding) After onboarding Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO Flexibility expected in work hours to serve Global clients including from US. Is there a requirement of subcons to work from office or let us know if this WFH. Preferably few days working from office, but WFH is also ok.

Position: Analyst / Sr. Analyst Recoveries - Bankruptcy bluCognition is an AI/ML based start-up specializing in developing data products leveraging alternative data sources and providing servicing support to our clients in the financial & telecom sector. Foundedin2017, by some very named senior professionals from the financial services industry, the company is headquartered in the US, with the delivery center based in Pune. We are entering a significant growth phase and are looking for individuals with entrepreneurial mindset who wants us to join in this exciting journey. https://www.blucognition.com/ The Role: Analyst / Sr. Analyst in the Recoveries Bankruptcy back-office process for a premier US-basedTelecom client, renowned as an industry leader and one of the most esteemed companies inthetelecommunications sector. Responsibilities: • Complete assigned bankruptcy tickets to achieve daily deliverables. • Research accounts to determine the qualification of Bankruptcy (Chapter 7 and 13 filings). • Resolves and close bankruptcy disputes. • Accountable to take necessary actions on Bankruptcy filings. • Follow bankruptcy compliance guidelines. • Accountable for Occupancy and Quality Assurance. • Assist in identifying and report process gaps. • Remains current and knowledgeable on every aspect of Telecom bankruptcy processes. • Assist with special projects, such as testing new applications. • Assist with new hire training when needed. Qualification & Skills: • Bachelors qualification in any field. • 1 to 3 years of relevant experience. • Experience working with bankruptcy filings in a US-based company preferred. • Telecom industry experience preferred, but not mandatory. • MS Office - Thorough understanding of the functions and diverse features of MS Office applications such as Excel, Word, etc. • Strong eye for details with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. • Good communication skill, with proficiency in English. • Ability to work independently with minimum guidance. Location: Pune, Maharashtra, India Mode of Work : Onsite Shift Timings: Day (Flexibility required between 10 AM to 7 PM and 12:30 PM to 9:30 PM)

Inviting applications for the role of B2B Collection! The candidate must be well versed with Overall Order to cash Domaini.e., O2C / B2B collection Must hv B2B Collections Exp Us Shift HYD & Chennai Location CTC UPTO 6.00 lpa Call Neha - 8459669951

Job description Preferred Immediate Joiners Only JOB SUMMARY OTC Associate will be reporting to the Manager Financial Shared Service Centre at Bangalore and will be part of the Finance team supporting our Americas and Europe Business. The Accounting Associate, will be responsible for delivering a mixture of: Credit Management Associate will be responsible for the implementation of policy and control activity around customer credit management. This will include the credit approval of new customer accounts, review and recommendation of credit limits for existing customers, and the daily review and release of ongoing customer orders and shipments. Billing release and issue customer billings and credit notes. Credit Collections – associate will support the timely collection of outstanding accounts in line with the business unit credit terms. The role will involve regular phone and email contact with customers and business units in an effort to maximize cash receipts, logging of disputes and driving dispute resolution. PRINCIPAL DUTIES AND RESPONSIBILITIES Ensure all new customer accounts requirements are reviewed and actioned per the SLA commitments Review existing customer credit limits in line with policy requirements, and seek approvals. Manage the held order process and liaise with stakeholders to ensure prompt communication around status and actions required Support our customer dispute resolution process Place customer accounts on credit hold in line policy requirements and risk assessment Support the transactional posting in relation to bank receipts to ensure these are made accurately to customer accounts in line with agreed Service Level commitments Contribute to the month end bank reconciliation process First point of contact for all process enquiries via telephone and email Issue of inter co receivable statements to Corporate timetable Resolving and minimizing unapplied cash Undertake ad hoc tasks as required by Team Manager KNOWLEDGE, SKILLS & ABILITIES Ability to manage time effectively and successfully deal with daily transactional activity in an accurate and timely manner Ability to work in a team-orientated environment that is fast paced & demanding Must be self-directed with excellent initiative and organizational skills Exhibit a strong ability to handle multiple demands with a sense of urgency, drive and energy Work well under pressure with the ability to deliver accurately and on time Ability to work in a change-focused environment whilst remaining dedicated to service delivery Strong customer-focused mindset coupled with a high standard of ethics and integrity Proficient in all MS products: Word, Excel and PowerPoint Excellent written and verbal communication skills Must be a team player with strong people skills EDUCATION AND EXPERIENCE Experience in working for US/UK and France OTC for 2-3 yrs is must in a shared service environment Any Bachelor Degree in regular course from recognized university and institute in India is must. Preference for B. Com/ BBA education. Proven track record of working in a high volume, successful transactional collection and cash applications team Knowledge of basic accounting and double entry Fluency in English language is must and knowledge of any other second European language is added advantage Hands-on work experience in SAP is must in recent 1 year contact details:- Please share relevant resume to ramya.ramya1@teleperformancedibs.com Best Regards Ramya V

As a Contract Specialist at ReNew, you will be responsible for drafting and negotiating various types of agreements such as PPA, SSSHA, NDAs, MOUs, Settlement Agreements, and Channel Partner Agreements with clients and counterparties. Your role will involve coordinating with internal stakeholders and counterparties to ensure legal and commercial terms alignment. You will play a key role in Dispute Management by advising management and business teams on contract legal aspects and dispute resolution plans. This will include coordinating with the central legal team for managing pre-litigation and litigation matters, briefing external counsels when necessary, and maintaining detailed notes on all litigation cases/matters within the department. Legal vetting of documents like bid documents, NDAs, PPAs, SHAs, and other business contracts and agreements will also be part of your responsibilities. Additionally, you will be involved in drafting and handling legal communications, conducting legal research and analysis on queries raised by the team or new regulations/laws, and supporting the regulatory team in preparing representations/responses against draft regulations. Your expertise in providing well-researched and sound legal advice to the team whenever required will be crucial in ensuring compliance and successful contract negotiations. You will have the opportunity to contribute to ReNew's mission of offering decarbonization solutions through utility-scale wind and solar projects, green hydrogen initiatives, carbon markets, and energy storage, thus playing a significant role in the transition to green energy in India.,

Immediate Joiners only, Location - Pune Shift US Shift – 5.30pm or 6.30 pm to next 9 hours Both side cab 100% WFO Rounds Of Interview – 2

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Genpact Virtual Drive for OTC Collections - Gurgaon on 25 July Date: 25 July 2025 Time: 11.30 AM to 1.00 PM MS Teams Meeting ID: 498 306 874 907 8 MS Teams Passcode: Hk338TY7 Inviting applications for the role of a Management Trainee, Collections We are looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions Responsibilities • Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. • Respond to email /phone queries related to disputed invoice • Research and analyze the disputes/deductions in ERP • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Find opportunities and recommend solutions for process and automation improvements • Daily reporting of individual portfolios to track and supervise the past dues • Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact • Work as a phenomenal teammate to process any Adhoc request in a timely manner. • Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, optimal and expertly. • Call out problems to senior staff members and or management as appropriate. Qualifications we seek in you Minimum qualifications • Any Graduate • Strong Communication Skills (verbal and written) • High Energy level Preferred qualifications • Good customer handling skills Flexibile to work in US rotational shifts Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Urgent Hiring for Fraud Analyst Experience- Minimum 6 Months on paper experience in Email or as a AML Analyst OR Fraud Analyst Undergraduate can apply. Shit- 24/7 , Any 9 hours, Package - 4 LPA Immediate joiners. connect on HR Vinayak : 911943854 Required Candidate profile Excellent verbal and written communication is required graduate and undergraduate both can apply with 6 months Aml or Fraud Analyst experience

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date: 24 July 2025 Time: 11:30 AM to 1 PM Venue: Microsoft Teams MS Teams Meeting ID: 445 472 795 954 3 MS Teams Passcode: tt3iD9Uy Inviting applications for the role of Management Trainee, Collections We are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes. Responsibilities In this role, you will be responsible for all the activities related to Order to Cash domain. • This includes the collection of invoices and the management of all related processes dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration. • The Debt Collector will effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts. • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Ability to handle, trouble shoot, and resolve recurring or occasional bottlenecks • Effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts. • Receive notification for reimbursement and perform acceptability analysis within threshold Qualifications Minimum qualifications • B.Com Graduation • Relevant work experience Preferred qualifications • Good Communication Skills • Ability to learn ERP systems • Good analytical and problem-solving skills • Excellent MS Office skills including MS Excel • Good conceptual knowledge and experience in tax activities preferred Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Role & responsibilities: Owning chargebacks and representing cases end-to-end from informing the merchant, to gathering evidence, and disputing the chargeback through to resolution. Acting as the go-to person, coaching and educating small business owners on the dispute lifecycle. Identify proactive opportunities for the business to protect themselves against future disputes. Understanding the differences between card networks and being comfortable explaining them to customers. Juggling multiple priorities, shifting between support activities (like communicating with business owners via email/phone), building chargeback cases from the ground up, all while meeting operational deadlines. Analyzing and understanding insights into cases and interpreting those outcomes into ways to improve chargeback efficiency and reduce collections. Required Skills: 1- 2 years of related work experience. Extensive knowledge and experience with e-commerce card payments and ACH payments, ideally both in Canada and the United States. Solid experience handling chargebacks and dispute resolution, whether on the merchant or issuer side. Good understanding of Payment Card Network chargeback rules and regulations. Good understanding of NACHA and Payments Canada rules and regulations. Understanding of full credit card chargeback dispute life cycles. Excellent customer service, relations and/or vendor management skills Strong analytical and problem-solving skills.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Genpact Virtual Drive for Collections - Management Trainee Date : 23 July 2025 Time: 11:30 AM to 1 PM Venue: Microsoft Teams Meeting ID: 452 860 636 331 Passcode: eZ9Ff66L Inviting applications for the role of a Management Trainee, Collections We are looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions Responsibilities • Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. • Respond to email /phone queries related to disputed invoice • Research and analyze the disputes/deductions in ERP • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Find opportunities and recommend solutions for process and automation improvements • Daily reporting of individual portfolios to track and supervise the past dues • Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact • Work as a phenomenal teammate to process any Adhoc request in a timely manner. • Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, optimal and expertly. • Call out problems to senior staff members and or management as appropriate. Qualifications we seek in you Minimum qualifications • Any Graduate • Strong Communication Skills (verbal and written) • High Energy level Preferred qualifications • Good customer handling skills Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Description: We are hiring for a Non-Voice BPO Customer Support role focused on Fraud Investigation, Disputes, and Anti-Money Laundering (AML) processes. The ideal candidate should have strong analytical skills, excellent written communication, and a keen eye for detail. Rounds of Interview: HR Round: Initial Screening Typing Test: 25 WPM with 90% accuracy Operations Interview Work Location: Manyatha tech Park Work Mode: Work From Office Contact HR: Jyothsna Call or Whatsapp 861 845 7497 Email: jyothsna@prorecruittechnologies.com Eligibility Criteria: Education: Graduate / Undergraduate Experience: Minimum 1 year of experience in CL11 (Fraud Investigation, Dispute Resolution, AML) Roles and Responsibilities: Handle customer queries via email/chat regarding disputes or suspicious transactions. Investigate fraudulent activities and initiate necessary action. Analyze and validate customer complaints, ensuring resolution as per process guidelines. Document interactions and maintain accurate records of the investigations. Collaborate with internal departments for escalation and resolution. Ensure high-quality service delivery and customer satisfaction. Salary & Benefits: Salary: Up to 7,00,000/- annually Incentives: Up to 2,000 based on performance Note: This is a Work From Office role with night shift availability required. For more details, contact HR Jyothsna 8618457497 Email: jyothsna@prorecruittechnologies.com

Ensuring execution of all Back office Sales Administration operations like Agreement, Payment Receipts etc. Handling the bookings, login in CRM. Ensure timelines, completion, comprehensiveness and accuracy of all documentation pertaining to clients booking form during sale. Ensure all required signatures of client, & Sales person on Booking form along with KYC is done. Issuing Payment Receipts, demand letters and reminders accordingly. Preparing and Issuing Possession Letters, Agreements to the clients. Preparation of Company MIS DSR. Maintaining Files and Documents Records. Handling post sales query through emails and calls. Co- ordination with the sales team. Completing fit out/final Possession process with Customer Satisfaction. Candidate must be presentable and good communication skills. Male/ Female both can apply. Preferred only Real Estate Industry with the experience of residential/ commercial project. Good knowledge of CRM procedures of real estate. Very Good business communication skills in English & Hindi. Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude. Working knowledge of MS Office , advance Excel

Urgent Hiring for Fraud Analyst Experience- Minimum 6 Months on paper experience in Email or as a AML Analyst OR Fraud Analyst Undergraduate can apply. Shit- 24/7 , Any 9 hours, Package - 4.5 Lpa Immediate joiners. connect on HR Uma 7715020541 Required Candidate profile Excellent verbal and written communication is required graduate and undergraduate both can apply with 6 months Aml or Fraud Analyst experience

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Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management. Accertify helps maximize revenues and user experience while minimizing loss and customer friction. We offer ultra-fast decision-making and precise control, ensuring our customers are always con dently in the driver s seat and ready to #MoveAtTheSpeedOfRight. Be in the driver s seat of your career as a Chargeback Analyst with the industry leader- and build a career you can trust. How will you make an impact in this role? As a Chargeback Analyst, you will help facilitate Accertify s overall mission of delivering exceptional digital experiences by researching and decisioning on high-risk e-commerce transactions for Clients across all industries. Essential Duties and Responsibilities: Performs manual review of queued transactions to determine the likelihood of fraud Prioritizes work to meet and exceed deadlines Independently resolves problems that require in-depth investigation and/or research Constantly communicates fraud trends and shares best practices with peers and leaders Maintains professional persistence when reviewing transactions or speaking with customers Develop Client-specific expertise to further support a model-first vision Utilizes fraud platform features to build upon initial familiarity with Client risk profiles Works well with a team of industry experts to monitor real-time fraud decisioning software Thoroughly researches transaction risk utilizing both new and existing tools Reports platform issues as they arise and proactively identifies potential impacts to Clients Maintains adherence to regulatory, operational, and compliance standards Minimum Qualifications Bachelor s Degree required 0-3 years of experience preferred Strong desire to build a career in the fraud or Chargeback industry Previous e-commerce fraud prevention, investigation, or similar experience preferred but not required Fine-tuned organizational, analytical, and critical thinking skills are strongly desired Exceptional problem-solving skills Displays confidence in making decisions independently Must be able to work in a fast-paced, ever-changing environment Strong internet research skills with the ability to navigate multiple systems at once Demonstrated experience and/or strong working knowledge of Microsoft Office Suite Must be able to work morning, afternoon, and evening shifts, including non-business hours, overnights, weekends, and holidays Additional Details: