288 Dispute Management Jobs - Page 7

About the client Hiring for top Multinational corporation !! Role: O2C Team lead -Order Management Qualification : Graduation Experience : 4 - 8 Years Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Hemalatha HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432418 | WhatsApp 9900261540 hemalatha.c@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Hi all, We are hiring for the role SAP S/4 Hana FSCM Experience: 8 - 12 Years Location: Bangalore Notice Period: Immediate - 15 Days Skills: Job Description SAP S/4 Hana FSCM Technical Skill sets: SAP S/4 Hana FSCM Implement, configure, and support SAP S/4HANA FSCM modules including Credit Management, Collections Management, Dispute Management, and Treasury & Risk Management. Analyze business requirements and translate them into technical solutions in SAP FSCM. Perform gap analysis and recommend best practices aligned with SAP S/4HANA FSCM functionalities. Collaborate with business stakeholders, functional teams, and technical developers to deliver end-to-end solutions. Support testing activities including unit testing, integration testing, and user acceptance testing (UAT). Provide post-implementation support and troubleshoot issues related to FSCM processes . Prepare functional and technical documentation, including design specifications, configuration guides, and user manuals. Stay updated with the latest SAP S/4HANA FSCM features, patches, and upgrades. In-depth knowledge of FSCM submodules: Credit Management, Collections Management, Dispute Management, Cash and Liquidity Management. Understanding of SAP S/4HANA architecture and integration with other SAP modules (FI, SD, MM). Experience with SAP Fiori apps and UI5 relevant to FSCM is a plus. Strong analytical, problem-solving, and communication skills. Ability to work independently and in a team-oriented environment. Specific knowledge and tools: Excellent communication & strong collaboration skills Flexible to adapt to fast changing environment and self-motivated Creating technical design specifications to ensure compliance with the functional teams and IT Management Analytical thinking, high level of comprehension and independent working style Seeking candidates who are flexible and willing to work on shifts as required If you are interested drop your resume at mojesh.p@acesoftlabs.com Call: 9701971793

About the client Hiring for top Multinational corporation !! Role: O2C Team lead -Order Management Qualification : Graduation Experience : 4 - 8 Years Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Sumitha HR Specialist Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432442 | WhatsApp 9620242412 sumitha@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Greetings from Black and White Business solution !! About the client Hiring for top Multinational corporation !! Job Description Role: O2C Team lead -Order Management Key Responsibilities: Team Leadership & Management: Lead and manage a team of O2C specialists and SMEs, ensuring alignment with organizational goals and optimal team performance. Process Ownership: Oversee the entire order lifecycle, including order processing, customer query resolution, deal progression, invoicing, and escalations. Ensure processes are handled efficiently and accurately. Mentorship & Development: Coach and mentor team members, providing continuous feedback, performance assessments, and opportunities for skill development. Escalation Management : Handle escalated issues, ensuring they are resolved effectively and with minimal impact on operations and customer satisfaction. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, finance, and logistics, to ensure smooth order fulfillment and alignment on process improvements. Process Improvement: Identify areas for process optimization, reduce inefficiencies, and implement strategic initiatives to enhance the O2C process. Quality Assurance : Ensure adherence to quality standards and regularly review team performance metrics such as accuracy, timeliness, and compliance. System Proficiency: Provide guidance in the use of ERP and CRM tools, supporting the team in leveraging these systems effectively. Performance Monitoring : Monitor team KPIs, ensuring that quality scores and customer satisfaction targets are consistently met or exceeded. Shift Leadership: Provide leadership presence across multiple shifts to ensure smooth operations in a 24/7 environment. Qualifications: Education : Any Graduate/Postgraduate. Certification in Supply Chain Management, Business Process Management, or related fields is preferred. Experience: Minimum 6 to 8 years of experience in Order Management and O2C processes, with at least 2 to 3 years in a leadership or team lead role within a BPO/BPM environment. Leadership Skills: Demonstrated ability to lead, coach, and develop a team in a fast-paced, dynamic work environment. Technical Skills: Proficiency in ERP/CRM tools and MS Office. Ability to train and guide others in using these systems effectively. Communication Skills: Excellent written and verbal communication, with proven experience in managing stakeholders and resolving conflicts. Problem-Solving & Analytical Skills: Strong analytical mindset with the ability to resolve complex issues and optimize processes. Customer Focus: A commitment to maintaining high levels of customer satisfaction and a track record of mentoring teams in customer service best practices. Attention to Detail: A sharp eye for detail and a dedication to maintaining accuracy and compliance in all aspects of order management. Shift Flexibility: Willingness to work in different shifts, including night shifts, with a 100% work-from-office arrangement. Location: Bangalore Salary: 10.5 LPA Shift: Night Shift (Sat & Sun fixed weekly off) Mode: Work from Office Interview mode : Face to Face (Walk -in) Transport: 2-way cab facility provided - Thanks & Regards, Darini HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432490 | WhatsApp 9591269435 darini@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Job Title : Order Management Team Lead Qualification : Any Graduate or Above Relevant Experience : 4 to 6 years Must Have Skills : 1.Order Management 2. Invoicing & Billing 3.Accounts Receivable & Payment Collection 4.Customer Communication 5.Reporting & Documentation 6.System & Process Optimization 7.Cross-functional Collaboration 8.Compliance & Risk Management Good Have Skills : NA Roles and Responsibilities : 1.Oversee the complete order processing cycle, from order entry to invoicing and payment. 2.Ensure accurate order details are entered into the system, including product specifications, pricing, and delivery terms. 3.Monitor order progress and proactively resolve any issues related to product availability, shipping, and delays. 4.Prepare and send accurate invoices to customers in a timely manner. 5.Ensure that all invoicing details align with the sales order, contract terms, and customer agreements. 6.Handle credit notes, adjustments, and discrepancies related to billing. 7.Manage the accounts receivable function, including tracking customer payments and aging reports. 8.Act as the point of contact for customers regarding order status, invoicing issues, and payment queries 9.Ensure that all transactions comply with company policies, local regulations, and industry standards. 10.Continuously evaluate and improve O2C processes to enhance efficiency, accuracy, and customer satisfaction. Location : Bangalore CTC Range : 10 LPA (Lakhs Per Annum) Notice period : 30 Days Shift Timing : US Shift Mode of Interview : Face To Face Mode of Work : Work From Office Thanks & Regards, Amala Subject Matter Expert Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432406 amala@black white.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Job Title : Order Management Team Lead Qualification : Any Graduate or Above Relevant Experience : 4 to 6 years Must Have Skills : 1.Order Management 2. Invoicing & Billing 3.Accounts Receivable & Payment Collection 4.Customer Communication 5.Reporting & Documentation 6.System & Process Optimization 7.Cross-functional Collaboration 8.Compliance & Risk Management Good Have Skills : NA Roles and Responsibilities : 1.Oversee the complete order processing cycle, from order entry to invoicing and payment. 2.Ensure accurate order details are entered into the system, including product specifications, pricing, and delivery terms. 3.Monitor order progress and proactively resolve any issues related to product availability, shipping, and delays. 4.Prepare and send accurate invoices to customers in a timely manner. 5.Ensure that all invoicing details align with the sales order, contract terms, and customer agreements. 6.Handle credit notes, adjustments, and discrepancies related to billing. 7.Manage the accounts receivable function, including tracking customer payments and aging reports. 8.Act as the point of contact for customers regarding order status, invoicing issues, and payment queries 9.Ensure that all transactions comply with company policies, local regulations, and industry standards. 10.Continuously evaluate and improve O2C processes to enhance efficiency, accuracy, and customer satisfaction. Location : Bangalore CTC Range : 10 LPA (Lakhs Per Annum) Notice period : 30 Days Shift Timing : US Shift Mode of Interview : Face To Face Mode of Work : Work From Office Thanks & Regards, Tanishaa.S HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432422|Whatapp: 7899490271 Tanishaa.S@black white.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Job Title : Order Management Team Lead Qualification : Any Graduate or Above Relevant Experience : 4 to 6 years Must Have Skills : 1.Order Management 2. Invoicing & Billing 3.Accounts Receivable & Payment Collection 4.Customer Communication 5.Reporting & Documentation 6.System & Process Optimization 7.Cross-functional Collaboration 8.Compliance & Risk Management Good Have Skills : NA Roles and Responsibilities : 1.Oversee the complete order processing cycle, from order entry to invoicing and payment. 2.Ensure accurate order details are entered into the system, including product specifications, pricing, and delivery terms. 3.Monitor order progress and proactively resolve any issues related to product availability, shipping, and delays. 4.Prepare and send accurate invoices to customers in a timely manner. 5.Ensure that all invoicing details align with the sales order, contract terms, and customer agreements. 6.Handle credit notes, adjustments, and discrepancies related to billing. 7.Manage the accounts receivable function, including tracking customer payments and aging reports. 8.Act as the point of contact for customers regarding order status, invoicing issues, and payment queries 9.Ensure that all transactions comply with company policies, local regulations, and industry standards. 10.Continuously evaluate and improve O2C processes to enhance efficiency, accuracy, and customer satisfaction. Location : Bangalore CTC Range : 10 LPA (Lakhs Per Annum) Notice period : 30 Days Shift Timing : Rotational Shift Mode of Interview : Face To Face Mode of Work : Work From Office Thanks & Regards, -- Thanks & Regards, HR Deekshitha Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore,Karnataka,INDIA. Direct Number: 8067432405| deekshitha@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Job Title : Order Management Team Lead Qualification : Any Graduate or Above Relevant Experience : 4 to 6 years Must Have Skills : 1.Order Management 2. Invoicing & Billing 3.Accounts Receivable & Payment Collection 4.Customer Communication 5.Reporting & Documentation 6.System & Process Optimization 7.Cross-functional Collaboration 8.Compliance & Risk Management Good Have Skills : NA Roles and Responsibilities : 1.Oversee the complete order processing cycle, from order entry to invoicing and payment. 2.Ensure accurate order details are entered into the system, including product specifications, pricing, and delivery terms. 3.Monitor order progress and proactively resolve any issues related to product availability, shipping, and delays. 4.Prepare and send accurate invoices to customers in a timely manner. 5.Ensure that all invoicing details align with the sales order, contract terms, and customer agreements. 6.Handle credit notes, adjustments, and discrepancies related to billing. 7.Manage the accounts receivable function, including tracking customer payments and aging reports. 8.Act as the point of contact for customers regarding order status, invoicing issues, and payment queries 9.Ensure that all transactions comply with company policies, local regulations, and industry standards. 10.Continuously evaluate and improve O2C processes to enhance efficiency, accuracy, and customer satisfaction. Location : Bangalore CTC Range : 10 LPA (Lakhs Per Annum) Notice period : 30 Days Shift Timing : Rotational Shift Mode of Interview : Face To Face Mode of Work : Work From Office Thanks & Regards, Janhavi HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432458 janhavi@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Job Title : Order Management Team Lead Qualification : Any Graduate or Above Relevant Experience : 4 to 6 years Must Have Skills : 1.Order Management 2. Invoicing & Billing 3.Accounts Receivable & Payment Collection 4.Customer Communication 5.Reporting & Documentation 6.System & Process Optimization 7.Cross-functional Collaboration 8.Compliance & Risk Management Good Have Skills : NA Roles and Responsibilities : 1.Oversee the complete order processing cycle, from order entry to invoicing and payment. 2.Ensure accurate order details are entered into the system, including product specifications, pricing, and delivery terms. 3.Monitor order progress and proactively resolve any issues related to product availability, shipping, and delays. 4.Prepare and send accurate invoices to customers in a timely manner. 5.Ensure that all invoicing details align with the sales order, contract terms, and customer agreements. 6.Handle credit notes, adjustments, and discrepancies related to billing. 7.Manage the accounts receivable function, including tracking customer payments and aging reports. 8.Act as the point of contact for customers regarding order status, invoicing issues, and payment queries 9.Ensure that all transactions comply with company policies, local regulations, and industry standards. 10.Continuously evaluate and improve O2C processes to enhance efficiency, accuracy, and customer satisfaction. Location : Bangalore CTC Range : 10 LPA (Lakhs Per Annum) Notice period : 30 Days Shift Timing : Rotational Shift Mode of Interview : Face To Face Mode of Work : Work From Office Thanks & Regards, Amulya G HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432435/Whatsapp @6366979339 amulya.g@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Hiring for US and UK Brands need excellent communication skills UG/Grad with experience and freshers eligible salary upto 8.5 LPA/unlimited performance based incentives 5 days working/2 days offs loc ; Gurgaon/Noida MOB - Deepankar - 9355699932

Description We are seeking a Chargeback/Dispute Management Executive to join our dynamic team in India. The ideal candidate will be responsible for managing chargeback and dispute cases, ensuring timely resolution, and analyzing data to prevent future occurrences. This role requires a detail-oriented individual with strong analytical and communication skills. Responsibilities Managing and resolving complex customer complaints and disputes Investigating customer complaints and disputes thoroughly to understand the root cause Collaborating with relevant internal departments or staff to gather information and clarify details related to disputes Facilitating negotiation and resolution discussions between conflicting parties Developing and implementing solutions to resolve complaints and disputes Documenting all actions taken during dispute resolution processes Ensuring compliance with laws, regulations, and company policies during dispute resolution processes Providing feedback and recommendations to management to help prevent future disputes Training and guiding staff on dispute resolution techniques and procedures Creating reports summarizing dispute resolution outcomes and trends

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Your Role As an SAP FSCM Consultant, you will be responsible for delivering end-to-end solutions that enhance financial supply chain processes, improve working capital, and optimize cash flow management. You will work closely with finance, treasury, and IT teams to implement and support SAP FSCM modules such as Credit Management, Collections Management, Dispute Management, and Treasury & Risk Management. Your role will involve analyzing business requirements, designing robust SAP FSCM solutions, and ensuring seamless integration with core SAP modules like FI, AR, and SD. You will also play a key role in driving automation, compliance, and real-time visibility into financial operations. Your expertise will help organizations reduce financial risk, improve customer relationships, and streamline receivables and payables processes. Your Responsibilties Analyze business requirements and design SAP FSCM solutions tailored to client needs. Configure and implement SAP FSCM modules including Credit Management Collections Management Dispute Management Treasury and Risk Management Cash and Liquidity Management Integrate FSCM with SAP FI, SD, and external systems (e.g., banks, credit agencies). Support data migration, testing, training, and go-live activities. Monitor and optimize financial processes such as credit scoring, dunning, and cash forecasting. Provide post-implementation support and continuous improvements. Ensure compliance with internal controls and financial regulations. Collaborate with cross-functional teams to align FSCM processes with business goals. Stay updated with SAP S/4HANA innovations and FSCM best practices. Proven experience in SAP FSCM implementation and support. Strong understanding of financial processes, credit risk, and treasury operations. Experience with SAP S/4HANA and integration with SAP FI/CO and SD. Familiarity with external interfaces (e.g., credit bureaus, banks). Excellent analytical, communication, and stakeholder management skills. SAP certification in FSCM or related modules is a plus.

Skills: SAP FSCM#Exp 8+ Years#Location :Bangalore#Notice PeriodImmediate#Employment Type:Contract.JOB Description:Experience as a SAP FSCM Consultant with at least three end-to-end SAP implementation project.Hands on experience in the requirements gathering/ fit-gap, design/blueprinting and configuration/customization phase of SAP FSCM transformation programs.Deep understanding of business processes as well as good knowledge of technical issues in the area of SAP FSCM modules.Technical Experience 1 Must have FSCM experience 2 Good to have Credit Management and Accounts receivables2 Should have worked on below topics of FSCM Credit Management and Accounts receivables3 Should know Outstanding receivables monitoring Dispute Management - Customer Dispute managementProfessional Attributes 1 Good communication skills 2 Good leadership skills 3 Should have team handling skills 4 Must have analytical skills and presentation skills

REF73446W- Senior Associate - Operations- OTC (Collections and SAP)- US shifts - Pune O2C Collection- Good understanding of Order to Cash cycle, strong experience in customer collection, working experience in GETPAID tool and SAP will be a plus Functional knowledge: First point of contact for client engagement / escalation management. Identify and work towards improvements projects resulting in process efficiencies Collectors: Voice calling Dispute Management Customers account Reconciliation Customer Query Resolution Customer Account Management (Follow up on payment of open balances) Update and maintain accurate records of collection activities Refund process Collection report Query response (Customer / Collection manager / Credit controller)Process improvement methodology: Has process improvement acumen.Account Management: Knows the counterparts at client side and maintains a supportive and professional relationship with them Maintains a communication channel to report regular issues and highlight the exceptions Customer Orientation: Ability to understand client expectations and requirements Strives to adhere and improve performance on SLAs and deliverables to customer, including ownership of solution oriented, effective communication of issues raised, findings and proposed resolution Ability to maintain relationships with relevant line manager or counterparts or Stakeholders Understands to the expectations from own role to ensure delivery on client expectations; delivers accordingly Responds to any changes, alterations, customer requests and escalates as required Solution oriented, effective communication with customers on issues raised, findings and proposed resolution. Is mindful of customer feedback, voice of customer - coordinates on action plans to address issues Accountability: Has complete clarity about expectations from self, measurable of the same and own role; delivers upon these Collaboration and Teamwork Understands and works towards the common goals of the organization rather than getting confined to own silo Resolves conflicts at his or her level; escalates if required. Displays good collaborative spirit Does not resist change management Addresses problems and finds solutions by working within and between WNS teams, including consultation with and or escalation to other towers when required Analytical Thinking and Problem Solving: Identifies anomalies, errors, and aberrations in output Dives into problem areas to identify root causes and attempts to apply a range of contexts and scenario to identify possible causes of the aberrations and identifies solutions Proposes and supports implementation of process improvements Communication skills: Participates actively in team meetings; articulates thoughts clearly Listens with attention and builds own understanding Demonstrates requisite verbal and written communication skills Job Location- Pune (Viman Nagar) Shifts: US shifts (6:30pm to 3:30am) (WFO Only) Qualifications B com, M com MBA Finance

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. Your Role As an SAP FSCM Consultant, you will be responsible for delivering end-to-end solutions that enhance financial supply chain processes, improve working capital, and optimize cash flow management. You will work closely with finance, treasury, and IT teams to implement and support SAP FSCM modules such as Credit Management, Collections Management, Dispute Management, and Treasury & Risk Management. Your role will involve analyzing business requirements, designing robust SAP FSCM solutions, and ensuring seamless integration with core SAP modules like FI, AR, and SD. You will also play a key role in driving automation, compliance, and real-time visibility into financial operations. Your expertise will help organizations reduce financial risk, improve customer relationships, and streamline receivables and payables processes. Your Responsibilties Analyze business requirements and design SAP FSCM solutions tailored to client needs. Configure and implement SAP FSCM modules including Credit Management Collections Management Dispute Management Treasury and Risk Management Cash and Liquidity Management Integrate FSCM with SAP FI, SD, and external systems (e.g., banks, credit agencies). Support data migration, testing, training, and go-live activities. Monitor and optimize financial processes such as credit scoring, dunning, and cash forecasting. Provide post-implementation support and continuous improvements. Ensure compliance with internal controls and financial regulations. Collaborate with cross-functional teams to align FSCM processes with business goals. Stay updated with SAP S/4HANA innovations and FSCM best practices. Proven experience in SAP FSCM implementation and support. Strong understanding of financial processes, credit risk, and treasury operations. Experience with SAP S/4HANA and integration with SAP FI/CO and SD. Familiarity with external interfaces (e.g., credit bureaus, banks). Excellent analytical, communication, and stakeholder management skills. SAP certification in FSCM or related modules is a plus.

What does a successful Business Sales Manager do at Fiserv Experience in sourcing new Enterprise clients for Fiserv. Proactively identifying opportunities within the enterprise segment, targeting large-scale merchants and strategic accounts. Nurturing relationships with key decision-makers, understanding their business objectives, and pain points. Collaborating with internal teams, develop comprehensive solutions that deliver measurable value to clients. Customize solutions to meet unique client needs and ensure favourable contract negotiations. Focus on pipeline management by providing accurate forecasts to senior management while staying informed about market trends and competitor activities to inform strategic decisions. What will you do: Source new Enterprise merchants for Fiserv. Grow the wallet share for the existing portfolio assigned to you. Ensure commercial & contractual closure with merchant partners. Sell VAS services to existing & new clients. To liaise with channel partners to generate leads for merchant sourcing. Handling Portfolios and serving queries of customers.

What will you do Perform chargebacks efficiently to meet SLAs. Handling advance dispute stages like Arbitrations/Compliance filing. Preparing and sending chargeback reports as per client requirement. Checking and reconciling chargeback financials within area of responsibility. Identify discrepancies in processing & implement fixes. Collecting and analyzing data files to identify trends, patterns, anomalies, and other helpful information. Daily check lists, whilst meeting our contractual SLAs. Carrying out any other activities allocated to the role. What will you need to know Minimum 3-4 years of working experience in Finance / Banking industry or others that relate to Acquiring Chargebacks processing, Banking & Payment and settlement operation functions. Proven understanding of Chargeback related knowledge such as Scheme incoming/outgoing files, skillset to read and understand the chargebacks, using merchant evidence to prepare rebuttal and case defence. Card operations debit card / credit card/ prepaid card, POS, transaction flow etc. Good interpersonal skills and the ability to multitask in a demanding and fast paced environment. What will be great to have Demonstrable analytical and problem-solving skills. Proven ability to handle time critical and deadline orientated workload. IT Skills - Excel, Word, Outlook, familiarity with process improvements and AI options Query Management.

What you will do: SAP Configuration and Customization: Configure and customize SAP OTC modules (such as SD - Sales and Distribution, FSCM - Financial Supply Chain Management) to meet business requirements. Ensure seamless integration of the SAP OTC module with other systems like BW, BPC, Other non-SAP billing, and financial systems. Project Leadership: Lead OTC-related projects, including new implementations, upgrades, and process reengineering initiatives. Develop project plans, allocate resources, manage timelines, and ensure projects are completed within scope, time, and budget. Cross-Functional Collaboration: Collaborate with various departments such as sales, finance, IT, and operations to understand their requirements and provide effective SAP OTC solutions. Facilitate communication between business stakeholders and technical teams to ensure alignment and successful project execution. User Training and Support: Train end-users and internal teams on SAP OTC functionalities and best practices. Provide ongoing support and troubleshooting to ensure the effective use of the OTC system. System Monitoring and Issue Resolution: Continuously monitor system performance and address any issues promptly to minimize disruptions. Conduct root cause analysis for any system problems and implement preventive measures to avoid recurrence. Compliance and Security: Ensure that OTC processes adhere to regulatory requirements and internal policies. Implement and maintain security measures to protect sensitive financial data. What you will need to have: 8+ years of progressive business and/or technical expertise in the Quote to Cash process with special focus on Billing and Account Receivable. Should have very good understanding and expertise in SAP FSCM Collections Management, SAP FSCM Dispute Management and SAP FSCM Credit Management 3+ years of SAP FSCM and SAP Cash Application process with at least 2 implementations. Experience in Biller-Direct and/or Cloud for Receivables will be a plus. Understanding of the integration points between the SD with the FI/CO module and build/test the end to end process cycle for proper financial reporting. Demonstrated experience of various IT practices, including but not limited to, project management, operational service delivery, large project implementations Must have the ability to work effectively with the SAP development and basis team to resolve technical issues and provide solutions to complex business requirements. Adept at understanding business challenges, navigating from problem to resolution and communicating process and resolution effectively both verbally and in writing Proven ability to develop functional and technical specifications from user requirements. Experience in writing and executing solution test plans. SAP S/4 Hana experience - must be deep hands-on experience. Extensive experience with configuration of SAP S/4 Hana SD modules in the following areas: Billing and AR and Credit Management Account Receivables and Cash Applications - Lock-box and ACH process SAP FSCM - Collection and Dispute modules and Biller-Direct What would be great to have: SAP Sales and Distribution Certification S4 HANA SD certification Domain experience of Sales and Distribution Experience in Order-To-Cash process operations Banking and Financial Services experience

Armanino is proud to beamong the top 20 Largest Firms in the United States of Americaand one of theBest Places to Work. Armanino has more than 2500 employees across the USA and more than 20 offices in different states of the USA. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network. We want you to integrate all aspects of your life with your career. At Armanino, we know you dont check-out of life when you check-in at work. Thats why weve created a unique work environment where your passions, work, and family & friends can overlap. We want to help you achieve growth by giving you access to a network of smart and supportive people, willing to listen to your ideas. This open position is for Armanino India LLP, which is located in Ahmedabad, Gujarat, India. Armanino India LLP is a fully owned subsidiary of Armanino. Job Responsibilities Work on-account balances for portfolio assigned. Research and implement effective collection techniques. Follow-up with clients on overdue accounts. Performs other assigned tasks and duties necessary to support AR. Reconciles client accounts and cash applications as necessary Provides customer service regarding collection issues as it pertains to anything that a customer requests or needs to ensure payment of past due balances. Manage assigned support tickets and resolve them in a timely manner. Minimum of 2 years of relevant work experience Bachelors Degree in Accounting or related discipline, or equivalent work experience Previous accounts receivable experience Intermediate skills in Excel Experience in Highradius preferred Experience in Workday is preferred Compensation and Benefits CompensationCommensurate with Industry standards Other BenefitsProvident Fund, Gratuity, Medical Insurance, Group Personal Accident Insurance etc. employment benefits depending on the position. Armanino is the brand name under which Armanino LLP, Armanino CPA Armanino provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Armanino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall,transfer, leaves of absence, compensation and training. Armanino expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Armanino employees to perform their job duties may result in discipline up to and including discharge. We have a community of resources that are ready and willing to support your ideas, build your skills and expand your professional network.

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for Role OTC Collections and Cash Applications Team Lead Location Gurugram Shift Timings Should be flexible for any shift 3-5 years of collections experience Understanding of Order to Cash cycle Understanding and experience in process invoices and get payment on time for billed invoices Can handle disputes and resolve them within TAT Excellent written and oral communication skills Able to handle client interaction and their requirements Presentation skills Analytical mind Should be a commerce graduate. Masters degree will be an added advantage Well conversant with MS Excel and MS Office Good Accounting knowledge Roles and Responsibilities: Responsible for answering management and client queries Responsible to develop communication plan to maximize collections for the organization Facilitating meeting and reviews with senior business leaders to discuss progress and highlight concerns. Handling B2B Collections Can handle disputes and resolve them within TAT Meet standard of accuracy and TAT, and ensure invoices are paid on time Should have understanding of payments identification and application process Able to handle client interaction and their requirements Qualification BCom

Inviting applications for the role of Assistant Manager, B2B Collection! The candidate must be well versed with Overall Order to cash Domaini.e., O2C Collection, b2b collection, Must hv Team Handling Exp Us Shifts HYD Location Call Neha - 8459669951

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Manager, Order to Cash We%27re looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated). In this role, you will be expected to work on strict deadlines, in a fairly high pressure business environment while being a good team player and should have led a team size of 20 to 25 people. Responsibilities In this role, you%27ll be responsible for all the activities related to O2C domain . Validate the Purchase Order (PO) requests from to bill the order . Investigate discrepancies in the PO and invoices with disputes . Manage Order to Cash related to collections and dispute management, implement & adhere to strategy . Interaction with end customers via Calls and Emails for collecting pass due amounts . Meeting collections numbers/targets (monthly/ quarterly/ yearly) . Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. . Participate in governance meetings at country / region level Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards . Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) . Timely and effective communication with internal departments (like sales, Operations, Credit teams) for issue resolution Qualifications we seek in you Minimum qualifications . B.Com graduation (MBA - Finance preferred) . Relevant work experience in Order to Cash Preferred qualifications . Very Good Written and Verbal Communication skills . Proficient in MS Office applications, especially in MS excel . SAP knowledge and experience in generating reports from SAP would be an added advantage Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Job Title: Fraud Analyst Experience : Looking for Freshers to 3 Years (Preferably Male candidates) Salary 2 to 2.25 LPA Work Location: Chennai (Navalur), Work from office Shift and Week off: Rotational shift and rotational week off Who we are? CES is an information technology consulting and process outsourcing services company, which helps its customers with information technology services / solutions and streamlining their business process by leveraging our expertise and domain knowledge in various technologies such as Microsoft, Java, LAMP, Oracle and SAP. CES delivers these services with the highest levels of integrity, quality and professionalism. CES customers span across many verticals such as Automotive, BFSI, Farming & Agriculture, Healthcare, Higher Education, Independent Software Vendors (ISVs), Manufacturing & Distribution, Online Retail (e-Tail), Public Sector and Travel & Hospitality. What we are looking for The Fraud Analyst is responsible for detecting and preventing fraudulent activities within the organization. The role involves analyzing financial transactions, identifying red flags, and investigating suspicious activities. Freshers with good communication. Any graduation is fine Immediate joiners are preferred Should willing to work in rotational shift Walk in interview happening on 23/6/2025, Monday at the below address, CES Limited 1st Floor, West wing Beta Block, SSPDL, Old No. 25, Rajiv Gandhi Salai (OMR), Navalur, Chennai 603103 Why is CES the place for you? Innovative and Dynamic Work Environment Commitment to Employee Growth Meaningful Impact Supportive Team Dynamics Positive Company Culture We believe that CES is not just a workplace; it's a community where you can grow professionally, make a meaningful impact, and be a part of exciting projects. We are confident that your skills and experiences align perfectly with our vision, and we would be thrilled to welcome you to our team. Know more about us www.cesltd.com

Role and Candidate Expectations: Candidate must have 2+years of experience as Procure to Pay Domains Candidate should have end to end procurement process understanding Candidate must have Hands-on experience in operating on AP workflow P2P cycle invoice validation process VAT compliance Candidate should have knowledge of process steps like Indexing invoice processing query resolution and payments Candidate must understand of P2P controls and compliance Candidate Should Monitor and govern P2P sub-processes timely reporting stakeholder management Candidate should have prior people management experience Responsible for ensuring that all deliverables that comes through the Team is actioned as per agreed SLAs including a hands on approach in all aspects of the Team Ensure that all processes are as per the agreed governance guiding and educating the wider teams on the correct ways of working and making improvements if necessary Working with approvers to ensure approvals and PO related queries are released in a timely manner and within the agreed timeframes. Ensure process updated are validated recorded and incorporated in SOP 5 Liaise with payments disbursements SOA and helpdesk teams Ensure VAT compliance in processes followed by teams Knowledge on dispute management Specialist will review accounting coding and approvals answer vendor inquiries and reconcile vendor statements. Accurate maintenance of P2P Team records; produce regular reports on the demand/input through the Team and presenting at Team meetings Ensure that invoices are processed quickly and efficiently and working with Accounts payable/Finance to resolve any queries as required Contact Person : Mohanapriyas Contact Number : 9840114902 Email : mohanapriyas@gojobs.biz

Job Type- Permanent. Job Location- Bangalore Job Role- O2C Billing (Must have experience in Billing, Cash Apps & Dispute Management) Years of experience- 4- 8 Years. Salary- 4 - 7LPA. Work From Office. Shift- Day/UK Notice period- Immediate- 30 Days. Qualification- Commerce graduate and postgraduate (Regular Based). Skills Required 4+ Years of experience in O2C Billing, Cash Apps & Dispute Management Good Communication skills Flexible to work from office and in shifts. Interested candidates please share resume on below details Share CV on: Amzad@inspirationmanpower.co.in Call to: Amzad Ali - 9900024952