1777 Process Optimization Jobs

Transformation Operations Management : Plan, execute, and track site-wide transformation programs to enhance operational effectiveness and scalability. Governance Leadership Support : Organize and oversee site leadership forums, ensuring structured governance and decision-making. Management Communication Reporting : Develop reports, dashboards, and presentations to facilitate seamless communication with global senior leadership. VendorManagement : Build and manage relationships with key vendors to optimize service delivery and cost efficiency. Budget Financial Oversight : Plan, monitor, and report on the site budget to ensure financial discipline and alignment with business goals. Stakeholder Collaboration : Partner with global and regional teams to align initiatives with corporate objectives. Performance Monitoring Insights : Track key performance indicators (KPIs) and provide data-driven insights for continuous improvement. Strategic Planning Execution : Support the India site leadership in strategic decision-making and long-term planning. Qualifications Skills 10+ years of experience in operations, program management, or business transformation. Strong understanding of GCC operations and global business environments. Expertise in process optimization and project management methodologies (Agile, Six Sigma preferred). Excellent communication, stakeholder management, and leadership skills. Ability to thrive in a fast-paced, matrixed organization with a results-driven mindset. Role: Head - Operations Industry Type: Software Product Department: Customer Success , Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate

Transformation Operations Management : Plan, execute, and track site-wide transformation programs to enhance operational effectiveness and scalability. Governance Leadership Support : Organize and oversee site leadership forums, ensuring structured governance and decision-making. Management Communication Reporting : Develop reports, dashboards, and presentations to facilitate seamless communication with global senior leadership. VendorManagement : Build and manage relationships with key vendors to optimize service delivery and cost efficiency. Budget Financial Oversight : Plan, monitor, and report on the site budget to ensure financial discipline and alignment with business goals. Stakeholder Collaboration : Partner with global and regional teams to align initiatives with corporate objectives. Performance Monitoring Insights : Track key performance indicators (KPIs) and provide data-driven insights for continuous improvement. Strategic Planning Execution : Support the India site leadership in strategic decision-making and long-term planning. Qualifications Skills 10+ years of experience in operations, program management, or business transformation. Strong understanding of GCC operations and global business environments. Expertise in process optimization and project management methodologies (Agile, Six Sigma preferred). Excellent communication, stakeholder management, and leadership skills. Ability to thrive in a fast-paced, matrixed organization with a results-driven mindset. Role: Head - Operations Industry Type: Software Product Department: Customer Success , Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate

As a part of the team at Curefoods (EatFit), you will be responsible for overseeing the operations of our food brands and cloud kitchens with a commitment to providing customers with delicious and nutritious food choices. Your role will require a background in the FMCG industry, with a focus on scaling operations, optimizing processes, and leading teams to ensure a seamless customer experience. Your key responsibilities will include: - Operational Leadership: Ensuring smooth execution and adherence to operational SLAs, implementing an efficient operational framework, and managing unit-level P&L to drive operational profitability. - Customer Experience & Product Excellence: Driving outstanding customer experiences and product quality, collaborating with R&D, finance, and branding teams for product innovations. - Team Leadership: Hiring, developing, and leading high-performing teams across operational and city levels, fostering a culture of accountability and collaboration. - Strategic & Financial Oversight: Tracking key financial and operational metrics, ensuring scalability and efficiency to support growth and market expansion. - Industry Insights: Monitoring trends in the frozen food, ice cream, and FMCG sectors to adapt strategies and stay competitive. To be successful in this role, you should have: - 12+ years of leadership experience in FMCG, particularly in frozen foods, ice cream, or similar industries. - Demonstrated ability to manage large-scale operations, deliver P&L objectives, and collaborate effectively across functions. - Experience in scaling operational frameworks and driving profitability in multi-unit operations. Join us at Curefoods (EatFit) and be a part of our mission to democratize access to good food while maintaining sustainability and customer satisfaction.,

We are looking for a motivated and enthusiastic SCM Intern to be a part of our dynamic supply chain team. As an SCM Intern, you will engage in various supply chain operations concerning battery leasing services, including tasks like inventory management, logistics coordination, maintaining supplier relationships, and optimizing processes. This internship offers hands-on experience in the energy storage sector, providing an opportunity to contribute to impactful projects. Your responsibilities will include managing the entire supply chain process for battery leasing, from procurement to inventory management and distribution. You will work closely with suppliers and logistics partners to ensure timely and cost-effective delivery of batteries and related products. Additionally, you will help optimize the supply chain process by identifying opportunities for cost reduction, efficiency improvement, and sustainability. It will be your duty to keep accurate records of inventory levels, shipments, and orders using the supply chain management system. You will also be involved in monitoring and analyzing supply chain performance metrics to track delivery timelines, order accuracy, and product quality. Furthermore, you will play a role in developing strategies for battery storage and transportation solutions that align with our sustainability goals. Collaboration is key in this role, as you will work with other departments such as operations, sales, and customer service to ensure smooth and effective coordination across all supply chain stages. You will also assist in streamlining operational workflows and troubleshooting any supply chain issues that may arise. This is a full-time position with a day shift schedule and performance bonus opportunities. We require candidates to have a Bachelor's degree. The work location is in person. Application Question: Do you have experience or education in SCM ,

You are an experienced and detail-driven senior escrow monitoring analyst responsible for leading the end-to-end monitoring of escrow accounts, ensuring regulatory compliance, and driving operational excellence across fund flow processes. Your role involves owning daily reconciliation tasks and coordinating with internal teams and banking partners. Your deep expertise in financial operations, strong understanding of escrow frameworks, and ability to establish robust monitoring controls will be crucial for success in this position. Your key responsibilities include owning and overseeing daily escrow account monitoring by tracking float balances, inflows/outflows, and maintaining compliance thresholds. You will lead the reconciliation process between system records, MIS, and bank statements, identifying, investigating, and resolving exceptions, failures, or fund mismatches promptly. Ensuring regulatory and internal compliance, building audit-ready reports, dashboards, and transaction logs, and collaborating with internal and external stakeholders for issue resolution and process optimization are also part of your responsibilities. You will serve as a point of contact for regulatory audits, internal reviews, and risk assessments, proactively identifying process gaps and implementing controls or automation to enhance escrow monitoring. Additionally, you will guide and mentor junior analysts in reconciliation and fund management best practices. To excel in this role, you should have at least 3-4 years of experience in fund flow monitoring, banking operations, and escrow monitoring. A strong working knowledge of escrow account operations and regulatory frameworks such as RBI escrow norms is essential. Proficiency in Excel, basic SQL, and exposure to reconciliation or reporting tools are required. Excellent analytical, problem-solving, and stakeholder management skills are crucial, along with the ability to work independently, handle escalations, and deliver high-accuracy results consistently.,

As a Business Analyst at YouTube, you will play a crucial role in the Trust & Safety team, working towards making YouTube a secure platform for users, viewers, and content creators worldwide. Your responsibilities will involve utilizing data and problem-solving techniques to define success metrics for Trust and Safety operations, measure business performance, and effectively communicate insights to executives and external stakeholders. You will collaborate with key business partners to understand data requirements, write Extract, Transform and Load (ETL) scripts, and work closely with internal teams to drive operational excellence. Your expertise will be instrumental in toggling between high-level strategic perspectives and day-to-day tactical improvements to enhance business performance and efficiency, such as implementing automation using classifiers and tools to expedite the removal of violative content. Furthermore, you will be tasked with developing, building, and evaluating performance metrics for abuse prevention and operational efficiency across YouTube, generating insights to reduce the prevalence of harmful content on the platform. Your role will also involve learning complex technical concepts and systems, effectively communicating technical results and methods, and collaborating with Data Science and Strategy teams to conduct advanced quantitative analyses that lead to actionable insights. Additionally, you will analyze existing processes to identify opportunities for enhancement, define requirements for improvement, and work collaboratively across functions and regions to optimize processes and tools. Your analytical skills will be crucial in analyzing and addressing escalations, identifying trends that may indicate potential product risks, and contributing to the continuous improvement of YouTube's Trust & Safety operations. Overall, as a Business Analyst at YouTube, you will be at the forefront of safeguarding the platform, supporting its mission to represent diversity, foster community, and empower individuals to share their stories and connect with others worldwide.,

The role of General Manager Operational Risk/ Enterprise Risk Management/ Business Risk Management in this job opportunity requires a minimum of 12-15 years of experience, preferably from the FMCG (Fast-Moving Consumer Goods) or Retail industry in Bangalore. The ideal candidate should have an educational qualification of MBA Finance. As a General Manager, you will be responsible for operational risk management, enterprise risk management, and business risk management, including team management. This key leadership position demands a comprehensive understanding of trade promotions, strong operational skills, and the ability to optimize processes effectively. Engaging with clients and managing teams will be a crucial aspect of this role. Your involvement will include working closely with client stakeholders, overseeing operations, and ensuring distributor claims are processed smoothly with high compliance standards. A solid background in FMCG or Retail, along with the necessary qualifications and experience, is essential for this position. Key Responsibilities: Operations Management: - Develop and maintain efficient processes for promotion planning, execution, tracking, and compliance. - Lead process optimization initiatives to improve efficiency and effectiveness. - Continuously enhance processes and service quality. Process Automation and Optimization: - Collaborate with cross-functional teams to implement technology solutions. - Utilize Lean Six Sigma principles to drive operational excellence. Team Leadership: - Establish and lead a large, high-performing team. - Offer guidance, mentorship, and performance feedback to team members. - Cultivate a collaborative and inclusive team culture. Client Engagement: - Serve as the primary contact for clients, ensuring their needs are addressed. - Build and maintain strong client relationships. - Understand client objectives and provide tailored solutions. Communication and Reporting: - Communicate effectively with internal teams, clients, and stakeholders. - Prepare and deliver regular reports on trade promotion performance. - Ensure transparent and clear communication within the organization. Qualities and Skills required: - Strong leadership and people management skills. - Excellent communication and presentation abilities. - Proven experience in operations management and process optimization. - Ability to work collaboratively in a team-oriented environment. - Client-focused with a solutions-oriented mindset. - Strategic thinking and problem-solving skills. - Adaptability and ability to thrive in a dynamic environment. - Knowledge of FMCG or Retail industry trends and best practices. - Proficiency in Microsoft Office Suite and CRM software. - Analytical mindset with the ability to interpret data and make data-driven decisions. If you find this position intriguing and align with your qualifications and experience, please share your resume at hr@matrixbsindia.com.,

As a Chemical Engineering fresher at our Vapi location, you will have the opportunity to apply your theoretical knowledge to practical challenges in pharmaceutical API and intermediate manufacturing. If you have a B. Tech or M. Tech in Chemical Engineering and a passion for developing skills in process design, troubleshooting, and operations within a regulated and innovative pharmaceutical environment, this role is perfect for you. Your key responsibilities will include assisting in developing and optimizing chemical processes for API and intermediate production, designing and conducting lab and pilot-scale experiments to enhance process efficiency, supporting process control initiatives to ensure product quality and consistency, monitoring process parameters and production data for performance enhancements, troubleshooting process and equipment issues under supervision, participating in safety assessments and implementing EHS measures, supporting compliance with cGMP, environmental, and regulatory standards, and collaborating with cross-functional teams such as production, QA/QC, and maintenance. Additionally, you will be expected to stay updated on industry best practices, safety norms, and new technologies. Desired qualifications for this role include a B. Tech / M. Tech in Chemical Engineering (Freshers are welcome; industrial internship is an added advantage), strong foundational knowledge of core chemical engineering concepts, familiarity with chemical process simulation tools (e.g., Aspen Plus, ChemCAD), strong analytical and problem-solving abilities, good verbal and written communication skills, a proactive attitude, awareness of safety, environmental, and regulatory compliance relevant to chemical plants, and the ability to work both independently and as part of a team. If you are ready to embark on a journey of learning and growth in a dynamic production environment, this role is tailored for you.,

As an Operations Manager - Logistics in our BPO environment, you will be responsible for overseeing and driving logistics-related operations. Your role will be crucial in ensuring service delivery excellence, process optimization, and meeting SLAs for our logistics clients. The ideal candidate for this position will possess strong leadership skills, a solid background in supply chain/logistics processes, and a proven track record in managing high-performance teams in a BPO setup. Key Responsibilities: - Manage day-to-day logistics BPO operations, ensuring adherence to KPIs and SLAs. - Lead, coach, and motivate a team of supervisors, team leads, and agents across various shifts. - Oversee logistics processes such as order fulfillment, shipment tracking, returns, last-mile delivery coordination, and warehouse support. - Collaborate with clients to understand business requirements, implement process improvements, and enhance customer satisfaction. - Monitor real-time performance metrics and initiate corrective actions as needed. - Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies. - Prepare regular reports, dashboards, and insights for internal and client stakeholders. - Manage staffing, scheduling, and workforce planning to ensure coverage and productivity. - Ensure compliance with data security, confidentiality, and industry standards. - Handle escalations, risk management, and problem resolution in a timely and professional manner. Required Qualifications: - Bachelor's degree in business, Logistics, Supply Chain Management, or a related field. - Minimum 10+ years of experience in BPO operations, with at least 5+ years in a logistics-related account or process. - Strong understanding of logistics and supply chain processes, including transportation, warehousing, and customer service. - Experience in managing large teams in a fast-paced, metrics-driven environment. - Excellent communication, analytical, and interpersonal skills. - Proficiency in logistics software/tools and BPO CRM platforms. - Ability to work flexible hours, including night shifts, weekends, and holidays, as required by client operations. Preferred Qualifications: - Certification in Lean, Six Sigma, or Project Management. - Experience working with international clients or in a global logistics environment. - Knowledge of tools like SAP, Oracle SCM, or WMS platforms. What We Offer: - Competitive salary and performance-based incentives - Health and wellness benefits - Opportunities for career advancement and professional development - Dynamic and inclusive work environment,

As a Production and Process Management professional, your responsibilities will include overseeing the melting process of raw materials like scrap metal, alloying elements, and additives to produce molten steel. You will continuously work on improving the melting process to enhance efficiency, reduce costs, and minimize waste. Monitoring and maintaining quality standards throughout the melting process to ensure the steel meets required specifications is a crucial part of your role. You will be responsible for ensuring proper handling and storage of raw materials such as scrap, ferroalloys, and fluxes. Operating and maintaining various equipment within the SMS, including electric arc furnaces (EAF), ladle furnaces (LF), and continuous casting machines will be part of your daily tasks. Additionally, preparing and handling ladles for molten steel transfer and managing the operation of continuous casting machines to convert molten steel into billets will be key aspects of your job. Safety is a top priority in your role, and you will need to ensure all safety procedures and regulations are followed within the SMS to maintain a safe working environment. This includes overseeing the proper use of Personal Protective Equipment (PPE) by all personnel, being prepared to handle emergencies effectively, and ensuring compliance with relevant safety and environmental regulations. Maintenance and troubleshooting are also essential parts of your responsibilities. You will coordinate with maintenance teams for preventive and breakdown maintenance of SMS equipment and identify and resolve operational issues and equipment malfunctions. As a leader in the team, you will supervise and guide a team of engineers, technicians, and operators. Effective communication with other departments, such as maintenance, quality control, and production planning, is crucial for ensuring smooth operations. You will also be responsible for maintaining accurate records of production, maintenance, and quality control data. Continuous improvement is a key focus of your role. You will identify areas for process optimization and implement solutions to improve efficiency and productivity. Working towards reducing operational costs and maximizing resource utilization will also be part of your responsibilities. In summary, as an SMS operator in the TMT bar manufacturing process, you will play a vital role in ensuring the production of high-quality steel billets while prioritizing safety and efficiency. This permanent position offers benefits such as cell phone reimbursement and food provided, with the work location being in person.,

Position Overview You are applying for the role of TPM Change and Implementation Lead at Deutsche Bank with the corporate title of AVP, based in Pune, India. In this role, you will be part of the Third Party Management (TPM) team within the Global Procurement function. TPM is responsible for managing risks associated with engaging third-party vendors and outsourcing. The team has undertaken a large-scale transformation to enhance the third-party risk management process in response to increased regulatory scrutiny. Your primary responsibility will involve supporting global change initiatives to ensure compliance with key regulatory requirements related to Third Party Risk. What We'll Offer You As part of our flexible scheme, you will enjoy benefits such as a best-in-class leave policy, gender-neutral parental leaves, childcare assistance benefit, sponsorship for industry relevant certifications, and education, employee assistance program, comprehensive hospitalization and life insurance, health screening, and more. Your Key Responsibilities - Lead change delivery workstreams to drive planning, execution, and delivery of change initiatives within the TPM function, aligning with regulatory and operational priorities. - Support regulatory remediation activities by partnering with business divisions to implement remediation plans for regulatory gaps. - Manage governance and change forums by organizing and facilitating meetings to track progress and ensure stakeholder alignment. - Develop and maintain project plans, timelines, and milestones for assigned change initiatives. - Coordinate stakeholder engagement with internal and external parties to ensure smooth implementation of changes. - Monitor and report on implementation progress by tracking KPIs and providing transparent reporting to senior management and regulatory bodies. - Ensure policy and framework alignment with TPRM policy and broader risk management framework. - Drive process and system enhancements by identifying optimization opportunities and leading their implementation. - Support training and enablement by contributing to the development and delivery of training materials. Your Skills And Experience To excel in this role, you should have the ability to develop and deliver credible content, strong communication skills, be a self-starter, have proven experience in working on enterprise-wide transformation programs, attention to detail, and project and change management capabilities. How We'll Support You We provide training and development opportunities, coaching from experts in your team, a culture of continuous learning, and a range of flexible benefits tailored to suit your needs. About Us And Our Teams At Deutsche Bank, we strive for a culture of empowerment, responsibility, commercial thinking, initiative, and collaboration. We celebrate the successes of our people and welcome applications from all individuals to promote a positive, fair, and inclusive work environment. For further information, please visit our company website at https://www.db.com/company/company.htm.,

About the Opportunity You will join an established player in the Business Process Management and Back Office Services sector, known for delivering robust operational solutions across various domains. The organization places a strong emphasis on process excellence and client satisfaction. They are highly regarded for fostering a collaborative and high-performance work environment in India. This on-site role presents an exciting opportunity for you to lead and drive innovation in operational processes. Role & Responsibilities As a leader, your primary responsibilities will include leading and supervising the back office team to ensure the efficient execution of daily operational workflows. You will be tasked with monitoring, evaluating, and optimizing transactional processes to drive continuous improvement and quality service delivery. Managing team training, conducting performance evaluations, and facilitating professional development to enhance productivity and employee engagement will be crucial aspects of your role. Collaboration with cross-functional departments to streamline operations and drive process enhancements will also fall within your purview. It will be essential to ensure strict adherence to internal policies, industry compliance standards, and operational protocols. Additionally, you will be responsible for generating accurate and timely reports for senior management, highlighting team performance and operational metrics. Skills & Qualifications Must-Have: - Proven experience in managing back office or administrative operations in a process-driven environment. - Strong leadership abilities with excellent team management and communication skills. - Expertise in operational planning, resource allocation, and performance management. - Proficiency in data analysis, report generation, and the utilization of process automation tools. - Ability to make effective decisions under pressure in a fast-paced setting. - Fluency in English and relevant local languages. Preferred: - Exposure to industry-specific ERP systems and back office software. - Knowledge of compliance, regulatory frameworks, and risk management practices. Benefits & Culture Highlights You can look forward to a competitive salary and a comprehensive benefits package. The organization offers a collaborative and dynamic on-site work environment that prioritizes professional development. There are ample opportunities for career growth in a company that is dedicated to operational excellence. If you are an experienced leader with a passion for operational excellence and team development, we invite you to apply for this exciting opportunity and play a pivotal role in driving back office success.,

You will be responsible for overseeing and evaluating the operations and processes across all departments as an experienced Auditor. Your strong background in internal auditing, risk assessment, compliance, and process optimization will be essential for this role. You must be a strategic thinker with the ability to identify gaps, ensure adherence to organizational policies, and drive operational excellence. Your key responsibilities will include conducting end-to-end audits to ensure compliance with policies, procedures, and regulations, evaluating operational processes to identify inefficiencies and recommend improvements, developing and implementing effective internal control systems, preparing detailed audit reports with findings and actionable recommendations, collaborating with department heads for corrective actions, monitoring risk management processes, conducting compliance checks, assisting in designing and improving workflows, providing insights for cost control and operational optimization, and staying updated with industry standards and regulations related to auditing and compliance. To qualify for this position, you should hold a Bachelors or Masters degree in Accounting, Finance, or a related field, have a minimum of 5-10 years of auditing experience in corporate or multi-department environments, possess strong knowledge of internal auditing standards, risk management, and compliance, demonstrate excellent analytical, problem-solving, and organizational skills, be proficient in audit tools, MS Excel, and ERP systems, have exceptional communication and report-writing skills, be able to work independently and manage multiple projects simultaneously, and have the ability to collaborate effectively across departments. By joining us, you will have the opportunity to play a key role in shaping and improving organizational processes, gain exposure to diverse functions and senior leadership, and enjoy a competitive salary and benefits. Workdays are from Monday to Saturday.,

As an Operations Manager, you will play a key role in overseeing daily activities, ensuring operational efficiency, and driving productivity across the organization. Your responsibilities will include optimizing processes, managing teams, and implementing strategic initiatives that align with business goals. You will be expected to oversee the daily operations in areas such as production, logistics, customer service, and more, depending on the industry. Your main duties will involve developing and implementing efficient systems, policies, and procedures to enhance overall performance. You will be required to monitor key performance indicators (KPIs) and drive continuous improvement by analyzing data to identify trends, inefficiencies, and opportunities. Managing budgets, forecasts, and resource allocation will also be part of your role, along with coordinating cross-functional collaboration between departments. Ensuring compliance with health, safety, and regulatory standards will be crucial, as well as training, mentoring, and evaluating staff performance. You will be responsible for reporting regularly to senior management with operational updates and insights, supporting strategic initiatives, and contributing to long-term business planning. This is a full-time, permanent position that requires in-person work. Join our team as an Operations Manager and make a significant impact by overseeing operations, driving efficiency, and supporting the organization's growth.,

As a Lead in contact centre operations at Cortex, you will be responsible for managing the day-to-day operations of our contact centre in Chennai (WFO) during the 12:30pm - 9:30 pm shift. With 8-10 years of experience, we are looking for someone who has a strong background in Zendesk or similar platforms, proficient in customer service data analysis, and proven experience in leading a team. Your role will involve supervising agents to ensure KPIs and SLAs are met, handling escalated complaints, and providing effective resolutions. You will be tasked with developing strategies to enhance productivity, quality, and customer satisfaction. Additionally, you will gather and translate business requirements into reports or system configurations, as well as build and maintain dashboards, reports, and documentations. To excel in this role, you should be skilled in dashboard and report creation using Excel or MS Office, have experience with process mapping and optimization, possess strong communication skills, and be familiar with agile tools like JIRA or confluence, scrum, and SAFe. Understanding contact centre KPIs such as FRT, CSAT, AHT, and resolution Rate is essential for success in this position. If you meet these qualifications and are ready to take on this exciting opportunity, apply now by clicking the "Easy apply" option and uploading your updated resume. For any further queries, feel free to reach out to Aishwarya.K, Business HR - Day recruitment, at +91 7358049679. Join us at Cortex Consultants LLC (US) | Cortex Consulting Pvt Ltd (India) | Tcell (Canada) and be part of a dynamic team across the US, India, and Canada. Remember, "The secret of getting ahead is getting started.",

The Lead, Customer Data Insights & Analytics role based in Bangalore involves transforming the approach towards understanding and acting upon customer feedback. This strategic position requires a combination of operational expertise, data storytelling, and cross-functional leadership to enhance the overall customer journey. Your primary focus will be on driving data-driven decisions, optimizing customer-facing processes, and enhancing customer experiences throughout the organization. In this role, you will be responsible for various key areas: Customer Insights & Analytics: Establish a centralized insights engine to interpret various data sources such as NPS, CSAT, digital behavior, support interactions, and operational data. Collaborate with different teams to implement predictive models for identifying churn risk, advocacy, and engagement patterns. Develop and maintain CX dashboards and reporting tools to highlight trends, pain points, and improvement opportunities. Process & Experience Optimization: Identify and address pain points in the customer journey by leveraging automation, AI, and workflow enhancements. Lead initiatives aimed at optimizing tools, systems, and processes used by various teams including Support, Success, Academy, and Product. Document scalable workflows, survey schedules, and insight-to-action processes. CX Technology & Innovation: Evaluate and implement new technologies such as AI, automation platforms, and feedback tools to enhance customer listening and response mechanisms. Work closely with engineering and IT teams to enhance data architecture and feedback flow integration using platforms like Salesforce, Gainsight, and Qualtrics. Strategic Enablement: Provide insight-driven recommendations to senior leadership and stakeholders to influence product, GTM, and service strategies. Develop quarterly CX business reviews and customer narratives supported by data. Promote a culture of operational excellence and continuous improvement within the CX domain. The ideal candidate for this role should possess: - 5+ years of experience in customer experience, business operations, or data strategy roles, preferably within a B2B SaaS or tech environment. - Demonstrated ability to translate data into strategic insights, particularly in areas like NPS, CSAT, churn, and engagement metrics. - Proficiency in Salesforce, BI tools (Power BI, Tableau, Domo, Looker), and customer feedback platforms such as Qualtrics and Medallia. - Familiarity with AI and automation concepts in CX, including sentiment analysis, predictive scoring, and journey analytics. - Strong project management skills and the ability to collaborate effectively across functions. - A Bachelor's degree in Business, Analytics, Engineering, or related field (MBA preferred). - Excellent communication and stakeholder engagement skills within a global matrixed environment.,

The role involves overseeing production scheduling, material and resource management, process optimization, quality control, compliance, team leadership, coordination, reporting, and forecasting in sheet metal fabrication. You will be responsible for developing and maintaining production schedules to ensure optimal workflow and minimal downtime. Coordinating procurement and inventory of sheet metal materials is crucial to ensure timely availability. Analyzing production data to identify inefficiencies and implementing improvements in cutting, bending, welding, and finishing processes is a key aspect of the role. Working closely with quality assurance teams to ensure adherence to industry standards and regulatory requirements is essential. Collaboration with cross-functional teams, including design, engineering, and manufacturing, is necessary to streamline operations. Additionally, preparing and presenting production performance reports to senior management is part of the responsibilities. The ideal candidate should possess a Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related field, along with 4+ years of experience in production planning and control within the manufacturing industry. Strong analytical, problem-solving, and decision-making skills are required. Expertise in sheet metal fabrication processes, proficiency in production planning software, ERP tools, and CAD software are essential. Excellent communication and leadership abilities are also necessary for this role. This is a full-time, permanent position with benefits including Provident Fund, day shift, morning shift, performance bonus, and yearly bonus.,

As a member of the finance consulting team at PwC, you will specialize in providing consulting services focused on financial management and strategy. Your role will involve analyzing client needs, developing financial solutions, and offering guidance to help clients optimize their financial performance, improve decision-making, and achieve their financial goals. In the financial operations sector, your primary focus will be on enhancing the efficiency and effectiveness of financial operations within organizations. This will entail assessing financial processes, identifying areas for improvement, and designing and implementing solutions to streamline financial operations, enhance controls, and reduce costs. Additionally, you will be responsible for providing guidance on financial systems implementation, process automation, and financial shared services. In this dynamic work environment, you are expected to be a reliable and contributing member of a team. Your ability to adapt, take ownership, and consistently deliver high-quality work is crucial in driving value for our clients and contributing to the overall success of the team. To excel in this role, you must demonstrate a learning mindset and take ownership of your own development. It is essential to appreciate diverse perspectives, needs, and feelings of others, adopt habits that sustain high performance, and actively listen, ask questions, and clearly express ideas. Seeking, reflecting, acting on, and giving feedback are integral parts of your role. You should be adept at gathering information from various sources to analyze facts and discern patterns, commit to understanding how the business works, and build commercial awareness. Upholding professional and technical standards, referring to specific PwC tax and audit guidance, and adhering to the Firm's code of conduct and independence requirements are key aspects of your responsibilities. As a member of the managed services team at PwC, you will focus on providing outsourced solutions and supporting clients across various functions. Your expertise in project management, technology, and process optimization will enable you to help organizations streamline their operations, reduce costs, and enhance efficiency by managing key processes and functions on their behalf. In this role, you are expected to understand the SAP systems landscape, architecture, master data, data flows, and processes. Key responsibilities include conducting regular system audits and updates to ensure data integrity and system performance, as well as assisting in the design and implementation of system enhancements and process improvements. Basic qualifications for this position include a Bachelor's degree and a minimum of 5-8 years of relevant experience.,

You will be joining Saintley Sonne India Pvt. Ltd., an MNRE and IEC certified company committed to delivering top-notch products and services since its establishment in June 2018. Our primary goal is to cater to all sections of society by extending our services to even the most remote regions of India. Operating under the esteemed brands Sunrix Solar and Oxineer, we are on a mission to make a significant impact in the renewable energy sector. As an Operations Manager based in Noida, this full-time on-site position will require you to supervise daily operational tasks, oversee operational processes, foster collaboration among various departments, and ensure the smooth production and delivery of our offerings. You will also be responsible for enhancing operational procedures, ensuring compliance with industry regulations, and leading a dedicated team towards achieving the company's objectives. Ideal candidates for this role should possess exceptional operational management and organizational abilities, adeptness in team leadership and coordination, experience in process optimization and compliance management, strong problem-solving skills, and the capability to make sound decisions. Moreover, excellent written and verbal communication skills, the ability to work autonomously while handling multiple responsibilities, and a background in the renewable energy sector would be advantageous. A Bachelor's degree in Operations Management, Business Administration, or a related field is required. If you meet these qualifications and are eager to contribute to our dynamic team, please share your CV with us at +919977668283 or email us at wecare@saintleysonne.com. The salary for this role ranges from 15000 to 25000 Per Month. We look forward to potentially welcoming you to our team at Saintley Sonne India Pvt. Ltd., where your skills and expertise will play a crucial role in driving our company's success.,

We are seeking a motivated and enthusiastic Trainee Engineer to join our engineering team at our pharmaceutical manufacturing plant. As a Trainee Engineer, you will have the opportunity to gain hands-on experience in the operations and maintenance of plant equipment while ensuring adherence to safety and regulatory standards. This role offers a unique chance to develop technical skills and knowledge within the pharmaceutical manufacturing environment. Your responsibilities will include assisting in routine maintenance and troubleshooting of production and utility equipment such as pumps, motors, and HVAC systems. You will also support senior engineers in project planning, execution, and documentation for plant modifications or upgrades. Additionally, you will analyze manufacturing processes, propose improvements to enhance efficiency, reduce downtime, and optimize production. Ensuring proper documentation for compliance with Good Manufacturing Practice (GMP) standards will be a key aspect of your role. This includes maintaining equipment logs, records of maintenance activities, and calibration reports. Safety compliance is crucial, and you will be responsible for following safety protocols and identifying and addressing potential safety hazards within the plant. Your technical troubleshooting skills will be essential in resolving technical issues in production and utility systems to maintain uninterrupted operations. Collaboration is key, and you will work closely with quality assurance, production, and maintenance teams to ensure that all operations meet industry standards and regulatory requirements. Participation in ongoing training programs is encouraged to stay updated with technological advancements and regulations in the pharmaceutical industry. **Skills & Qualifications:** - Educational Qualification: Bachelor's degree in Mechanical, Electrical, Chemical, or Instrumentation Engineering (or equivalent). - Technical Skills: Basic knowledge of mechanical, electrical, and instrumentation systems; familiarity with pharmaceutical production processes is preferred. - Regulatory Knowledge: Understanding of GMP, SOPs, and other regulatory requirements in the pharmaceutical industry is preferred.,

About ZEISS Group ZEISS is an internationally leading technology enterprise operating in the fields o f optics and optoelectronics. In the previous fiscal year, the ZEISS Group generated annual revenue totaling 10 billion euros in its four segments Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology and Consumer Markets. Job purpose : The Supply Chain Analyst will be at the forefront of transforming our supply chain operations, leveraging cutting-edge technologies and data-driven insights to drive efficiency, reduce costs, and enhance quality. In this pivotal role, you will harness advanced analytical tools, including artificial intelligence (AI) and machine learning (ML), to uncover trends, forecast demand, and support smarter decision-making. Were looking for a detail-oriented, forward-thinking professional with a deep understanding of supply chain processes and exceptional analytical skills. As a key collaborator, youll work across departments gather insights, solve complex problems, and recommend innovative strategies to optimize supply chain performance. Staying ahead of the latest advancements in supply chain analytics and technology will be essential to your success in this role. If youre passionate about using data to create meaningful impact and thrive in a dynamic, fast-paced environment, this is your opportunity to make a difference and shape the future of supply chain excellence. Main Accountabilities : Data Analysis & Reporting AI-Driven Insights Trend Monitoring Collaboration Process Optimization Skills & Knowledge requirement : Skills : Handling multiple projects & demanding timelines Result oriented mindset with project management skills Ability to identify and implement cutting-edge solutions to complex supply chain challenges. Well versed in implementing Automation, AI-driven solutions in a supply chain environment. Knowledge of emerging technologies like blockchain and IoT in supply chain processes. Technical Skills: Proficiency in data visualization tools (e.g., Tableau, Power BI). Strong knowledge of supply chain management software (e.g., SAP, Oracle). Advanced Excel skills and familiarity with SQL and ETL for data extraction, integration and analysis. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and presentation abilities. A proactive mindset with a passion for innovation and continuous learning. Willingness to learn and adapt to rapidly evolving technologies and methodologies. Strong interpersonal skills to work effectively with internal and external stakeholders. Tools & Systems: Advanced MS Excel, Advance Excel Skills & macros. Good knowledge of SAP or any other ERP. Power BI development and administration. VBA Scripting (added advantage). Should be familiar and experienced in SQL. PMP Project Management skills. Hands on experience of analytics tools like QlikView, Tableau, R is a plus. Job Qualification: Education: Batchelor Degree with specialization in Data analytics / Supply chain Experience: 3+ Years in Supply Chain Planning/ Analytics/ Process improvement/ project delivery Certification in supply chain management (e.g., APICS, CSCP) six sigma or data analytics is an added advantage. Show more Show less

We&aposre seeking someone to join Property Services &aposCentre of Excellence' team as a Project Controls Manager to undertake Project Controls responsibilities for global capital projects. This individual would promote best practices, standardization and continuous improvement; and would collaborate with diverse stakeholders spread across global regions to support successful delivery of capital projects aligning to global and regional policies, procedures and strategic objectives In the Corporate Services division, we empower our businesses by creating collaborative workplace solutions and commercial services that enhance the employee and client experience, while optimizing the value of our sourcing and third-party lifecycle to enable the Firm to do-and-win business. This is a Director level position within the Property Services, which manages the daily operations of our facilities. Handle all engineering and maintenance services. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world. What You&aposll Do In The Role Undertake commercial evaluation of program requirements and design information throughout the capital project life cycle versus approved budget of global capital projects to develop &aposgap report' and collaborate with Capital Management teams for potential solutions. Technical peer review of Capital Management deliverables (cost estimate, cost report, change order assessment etc) to align with project requirements, regional codes & standards and to provide independent cost verification. Develop and continuously update standard suite of Project Controls tools & templates for usage across capital project lifecycle. Evaluate global construction industry trends (technologies, supply chain etc) and indices (inflation, commodity prices etc) and its impact on capital projects. Implement Project Controls quality assurance processes to ensure accurate deliverables. Support Centre of Excellence in contributing to global process standardization initiatives to improve governance and commercial efficiencies. Partner with Capital Management teams, Financial Controllers Group and Legal Entity Controllers for capitalization / accounting, capital planning and with Accounts Payable for vendor invoices/payments management of capital projects. Support talent development, training and succession planning within the reporting team. Encourage a culture of continuous improvement within the reporting team, identity & develop opportunities to enhance efficiency & effectiveness. Coach the team to incubate ideas and align team&aposs deliverables to project objectives, global & regional policies, procedures and strategic objectives. Liaison between reporting team and regional Capital Management teams to align (a) deliverables & timelines and, (b) adherence to policies & procedures of each Stage gate process. Collaborate with global stakeholders throughout the capital project lifecycle. Communicate clearly & effectively (both written & verbal) to reporting teams, Leadership, Capital Management teams, Finance and other stakeholders. Clear articulation of messages to Leadership and attention to detail with team. What You&aposll Bring To The Role Bachelors degree in Construction, Engineering, Quantity Surveying, Architecture 12+ years of experience in delivering end-to-end Project Controls responsibilities for capital project portfolio and driving capital efficiencies in a global organization or Centre of Excellence or equivalent Experience in pre-contract (cost planning, benchmarking, design validation, risk management, procurement etc), post-contract (change control management, cost reporting, process audits etc), process audits (internal/external), capitalization/financial closure aspects of Real Estate projects Knowledge of global construction practices, trends & cost indices, accounting standards & policies Experience of working with / managing team spread across 2-3 regions Ability to manage cross-functional collaboration, stakeholder engagement Proficiency in management reporting, cost estimation, benchmarking, cost data analytics and process optimization. Effective communication, time management, critical thinking, problem solving and strong interpersonal skills This role will be based in India but will provide services on a variety of large programs being undertaken globally. Accordingly, this role must be prepared to work hours appropriate to a global service delivery model What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - arent just beliefs, they guide the decisions we make every day to do what&aposs best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, youll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. Show more Show less

Role At Sansera Engineering, the role of a Process Engineer is crucial to the success of our operations. As a Process Engineer, you will be responsible for designing, implementing, and optimizing manufacturing processes to ensure the highest level of quality and efficiency in our production. Key Responsibilities Develop and implement process improvements to enhance operational efficiency and reduce production costs. Design, plan, and conduct experiments to optimize manufacturing processes and improve product quality. Collaborate with cross-functional teams to support new product introduction and continuous improvement initiatives. Analyze production data and performance metrics to identify opportunities for process optimization and waste reduction. Create and maintain process documentation, including standard operating procedures, work instructions, and process control plans. Support production teams with troubleshooting and problem-solving to resolve process-related issues. Utilize process simulation tools to evaluate and validate new processes and equipment designs. Drive initiatives for technology adoption, automation, and digitization of manufacturing processes. Ensure compliance with industry regulations, standards, and best practices in process engineering. Act as a technical subject matter expert and provide guidance to the production team on process-related matters. Qualifications And Skills Bachelor&aposs degree in Engineering or related field. Proven experience in process engineering within a manufacturing environment. Strong knowledge of process optimization, statistical analysis, and root cause analysis. Proficiency in CAD software, process simulation tools, and data analysis software. Excellent problem-solving skills and the ability to work in a fast-paced, dynamic environment. Effective communication and teamwork skills to collaborate with cross-functional teams. Understanding of lean manufacturing principles and continuous improvement methodologies. At Sansera Engineering, we are committed to providing a challenging and rewarding work environment for our employees. As a Process Engineer, you will play a key role in driving operational excellence and contributing to the success of our organization. If you are passionate about process optimization and continuous improvement, we invite you to join our team and make a meaningful impact in the world of manufacturing. Show more Show less

Your key responsibilities include supporting the P2P Lead to provide services at expected levels with clear customer service, escalating exceptions, and ensuring proper accounting of financial transactions. You will process transactions within agreed timelines and with high standards of accuracy. Additionally, managing parked and blocked invoices, assessing risks, proposing actions in collaboration with business partners, and ensuring compliance with policies and procedures. Scanning and archiving P2P related documents will also be part of your responsibilities. You will support the continuous improvement of services in quality and effectiveness by working closely with your line manager and peer colleagues. Identifying problem trends, ensuring troubleshooting efforts are completed for recurring issues until permanent solutions are found. What you'll bring to the role: - A Bachelor's Degree in Accounting and/or Finance is preferred. - 2 to 4 years of financial experience in a major company or a division of a large corporation. - Strong knowledge of SAP, ARIBA, SRM, Concur, VIM, etc. Preferred Requirements: - Bachelor's Degree in Accounting and/or Finance. Key Performance Indicators: - Internal customer satisfaction with the quality, appropriateness, and timeliness of financial analyses provided. - Customer satisfaction of service delivery and process-specific KPIs in accordance with agreed SLAs. Minimum Requirements: Work Experience: - Operations Management and Execution. Skills: - Ability to influence key stakeholders. - Building effective teams. - Critical thinking. - Effective communications. - Financial accounting. - Financial and management reporting. - People development. - Process optimization. - Resource allocation. - Understanding value drivers. Languages: - English.,

Description We are seeking a skilled Team Lead Operations to oversee our operations team in India. This role involves leading a team to achieve operational excellence, driving process improvements, and ensuring high-quality service delivery. Responsibilities Lead and manage the operations team to ensure efficient workflow and productivity. Develop and implement operational strategies to improve service delivery and performance metrics. Monitor and analyze team performance, providing regular feedback and coaching to team members. Collaborate with cross-functional teams to enhance operational processes and address challenges. Manage resource allocation and scheduling to optimize operational efficiency. Ensure compliance with company policies and industry regulations. Skills and Qualifications Bachelor's degree in any Field. 2-8 years of experience in operations management or a similar role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to solve problems and make decisions under pressure. Interested Candidates can contact on below mentioned numbers: > HR Deepali : 9650092537 [Call or Whatsapp] > HR Mehak : 9650005227 [Call or Whatsapp] > HR Rudra : 8595313663 [Call or Whatsapp] > HR Raj : 8377993148 [Call or Whatsapp]