About the company: A pro education NBFC registered with the Reserve Bank of India poised on serving the financing gaps in the Indian Education Sector, with its focus on students and scaling the education infrastructure through innovative financial solution delivery. Auxilo aims to serve aspiring students across segments, be it Graduate or Post Graduate courses in India or Overseas in countries like US, UK, Canada, New Zealand, Germany, Australia and any upcoming student attractive countries. Job Description: Key Responsibilities: 1. Client Meetings: - Meet with prospective clients (In office) to discuss and understand their financial needs. - Effectively communicate the details and intricacies of our loan and product offerings. 2. Documentation and System Entry: - Collect all necessary information and documentation from clients. - Ensure accurate and timely entry of client details into the system. 3. Query Handling: - Address queries from both customers and the Credit team. - Oversee the entire process from file login to disbursement, ensuring a smooth and efficient workflow. 4. Business Development: - Collaborate with Relationship Channels to create avenues for business inflow. - Participate in various campaigns and marketing activities to enhance brand visibility. - Support Relationship Channels as required. 5. Achieving Business Targets: - Meet allocated business targets based on assigned parameters. - Utilize leads generated through the Contact Center, Consultants, marketing activities, and natural market/referrals. Preferred candidate profile - Bachelors Degree in Business Administration, Marketing or related field. - Proven experience in sales or a related field. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. - Knowledge of financial products and services is a plus. Perks and benefits - Reimbursement of petrol and mobile expenses. - Quarterly incentives based on performance.
About the Company Founded in 2017, Auxilo Finserve Pvt. Ltd. is a pro-education NBFC registered with the Reserve Bank of India. Auxilo believes that it's the right of every student to avail quality education. We are taking steps towards ensuring that students acquire the knowledge, skills and dispositions that they need to achieve their individual goals and to maximize their contribution to society and the country on the whole. Job Description Experience : Minimum of 10-12 years of experience in contact center management. Inbound and Outbound Sales Management : Oversee both inbound and outbound sales activities within the contact center. Develop strategies to maximize sales conversion rates, meet sales targets, and improve overall customer satisfaction. P erformance Monitoring and Reporting : ImplementPerformance monitoring systems and metrics to track the effectiveness and efficiency of the contact center operations. Generate regular reports on key performance indicators (KPIs) and provide recommendations for improvement . Customer Experience Enhancement : Drive initiatives to enhance the overall customer experience through effective call handling, quality assurance, and continuous improvement of processes. Identify opportunities for process optimization and implement best practices. Cross-functional Collaboration : Collaborate with other departments, such as sales, marketing, and customer service, to ensure alignment of contact center activities with overall business goals and objectives. Foster effective communication and cooperation to optimize customer journey and experiences. Communication Skills : Exceptional verbal and written communication skills. Ability to communicate effectively with team members, stakeholders, and senior management.
About the Company Founded in 2017, Auxilo Finserve Pvt. Ltd. is a pro-education NBFC registered with the Reserve Bank of India. Auxilo believes that it's the right of every student to avail quality education. We are taking steps towards ensuring that students acquire the knowledge, skills and dispositions that they need to achieve their individual goals and to maximize their contribution to society and the country on the whole. Job Description Experience : Minimum of 10-12 years of experience in contact center management. Inbound and Outbound Sales Management : Oversee both inbound and outbound sales activities within the contact center. Develop strategies to maximize sales conversion rates, meet sales targets, and improve overall customer satisfaction. P erformance Monitoring and Reporting : ImplementPerformance monitoring systems and metrics to track the effectiveness and efficiency of the contact center operations. Generate regular reports on key performance indicators (KPIs) and provide recommendations for improvement . Customer Experience Enhancement : Drive initiatives to enhance the overall customer experience through effective call handling, quality assurance, and continuous improvement of processes. Identify opportunities for process optimization and implement best practices. Cross-functional Collaboration : Collaborate with other departments, such as sales, marketing, and customer service, to ensure alignment of contact center activities with overall business goals and objectives. Foster effective communication and cooperation to optimize customer journey and experiences. Communication Skills : Exceptional verbal and written communication skills. Ability to communicate effectively with team members, stakeholders, and senior management.
Position Overview: Auxilo is looking for a high-performing, creative, and strategic individual to join our marketing team as an Assistant/Deputy Marketing Manager The ideal candidate should be a self-driven professional with minimum 2 years of marketing experience and a strong background in ATL, BTL, content writing, design, events, and PR We are seeking someone with a proven track record in college events and leadership roles, who thrives in a fast-paced environment and is passionate about making an impact in the education finance sector Key Responsibilities: Marketing Strategy & Brand Activation: Plan and execute ATL and BTL marketing initiatives to enhance brand visibility Develop innovative marketing campaigns to drive engagement with students planning to study abroad Collaborate with internal teams to create marketing roadmaps aligning with business objectives Content & Design Management: Ideate and create compelling content for digital, print, and PR campaigns Work closely with designers to develop eye-catching visuals and marketing collaterals Ensure brand consistency across all platforms, from presentations to social media Events & Partnerships: Lead the planning and execution of education fairs, partner summits, internal and industry events Collaborate with student communities, educational influencers, and institutional leaders to drive brand engagement Act as the key marketing representative in networking events and industry meet-ups Public Relations & Social Media: Drive PR campaigns to position Auxilo as a leader in the education lending space Manage media relationships, write press releases, and coordinate media coverage Enhance social media presence through creative storytelling and influencer collaborations Market Research & Performance Analysis: Monitor industry trends, competitive landscape, and consumer behavior insights Measure and analyze campaign success using relevant marketing analytics tools Provide strategic recommendations based on data-driven insights Key Skills & Competencies: Creativity & Innovation A forward-thinker who brings fresh marketing ideas Project Management Ability to manage multiple campaigns and meet deadlines Leadership & Initiative Proven experience in leading college events, student councils, or being a brand ambassador Strong Communication Skills Exceptional verbal and written communication Design & Content Expertise Proficiency in Canva, Adobe Suite, video editing, and copywriting Event Management Hands-on experience in organizing college fests, conferences, or brand activations Public Relations & Media Handling Experience in PR planning and relationship management Data-Driven Approach Understanding of digital marketing metrics and campaign performance tracking Qualifications & Experience: Bachelors degree from a recognized university in Marketing, Communications, Business, or a related field Minimum 2 years of experience in ATL, BTL, content marketing, PR, design, and events Strong track record in college leadership roles (eg , Student Council, Fest Head, Brand Representative) Prior experience in education, fintech, or BFSI sector is a plus What We Offer: A dynamic, innovative, and fast-paced work environment Opportunity to work on high-impact education marketing campaigns Career growth in a leading education financing brand Exposure to industry events, networking, and brand-building initiatives
About the company: A pro education NBFC registered with the Reserve Bank of India poised on serving the financing gaps in the Indian Education Sector, with its focus on students and scaling the education infrastructure through innovative financial solution delivery. Auxilo aims to serve aspiring students across segments, be it Graduate or Post Graduate courses in India or Overseas in countries like US, UK, Canada, New Zealand, Germany, Australia and any upcoming student attractive countries. Job Description: Key Responsibilities: 1. Client Meetings: - Meet with prospective clients (In office) to discuss and understand their financial needs. - Effectively communicate the details and intricacies of our loan and product offerings. 2. Documentation and System Entry: - Collect all necessary information and documentation from clients. - Ensure accurate and timely entry of client details into the system. 3. Query Handling: - Address queries from both customers and the Credit team. - Oversee the entire process from file login to disbursement, ensuring a smooth and efficient workflow. 4. Business Development: - Collaborate with Relationship Channels to create avenues for business inflow. - Participate in various campaigns and marketing activities to enhance brand visibility. - Support Relationship Channels as required. 5. Achieving Business Targets: - Meet allocated business targets based on assigned parameters. - Utilize leads generated through the Contact Center, Consultants, marketing activities, and natural market/referrals. Preferred candidate profile - Bachelors Degree in Business Administration, Marketing or related field. - Proven experience in sales or a related field. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. - Knowledge of financial products and services is a plus. Perks and benefits - Reimbursement of petrol and mobile expenses. - Quarterly incentives based on performance.
About Auxilo: Auxilo Finserve Pvt. Ltd. is a leading NBFC focused on empowering students and educational institutions through customized financial solutions. We offer digitally-enabled education loans ranging from 20,000 to 10,00,000, making access to quality education simpler, faster, and more inclusive. Role Overview: As a Customer Service Executive, you will play a key role in guiding customers through their loan journey. You will assist in completing digital loan applications, enter details into our Loan Origination System (LOS), and ensure a smooth experience from onboarding to disbursal. Key Responsibilities: Guide students and parents through the digital education loan process. Collect, verify, and upload necessary documentation into the Loan Origination System (LOS). Handle inbound and outbound calls, WhatsApp, and email support to resolve customer queries. Follow up with applicants to ensure high conversion and reduce drop-offs. Coordinate with internal teams to ensure timely processing and disbursal. Explain loan eligibility, features, and documentation in a clear and simple manner. Ensure compliance with RBI digital lending guidelines and company standards. Provide real-time status updates to stakeholders and escalate issues as needed. Skills & Qualifications: 13 years of experience in customer service, loan operations, or BFSI/Edtech domains. Fluent in English and Hindi (additional regional languages are a plus). Basic understanding of loan documentation, VKYC, and LOS platforms. • Strong communication skills with a customer-first approach. • Comfortable using CRM tools, Excel, and digital loan interfaces. • Graduate in any discipline (Commerce or Finance preferred). What We Offer: • Opportunity to work with a fast-growing digital lending company. • Performance-based incentives linked to loan conversions. • Training on LOS systems, VKYC, and regulatory compliance. • Collaborative and mission-driven work environment.
The Customer Experience Manager - B2C Sales position is currently open in Hyderabad, Mumbai, Pune, Delhi, and Ahmedabad. As a Customer Experience Manager, you will be responsible for meeting prospective clients to explain the details of loans/products. You will be required to gather all necessary information and documentation and input them into the system. Handling customer queries and liaising with Credit teams from file login to disbursement stage will also be part of your responsibilities. In addition, you will need to support Relationship Channels by participating in various campaigns and marketing activities to generate business inflow. Meeting assigned business targets based on leads from Contact Center, Consultants, marketing activities, and natural market references is essential for this role. To be eligible for this position, you should have 1 - 7 years of experience in Education/LAP/Mortgage retail loans, and a Graduate qualification. If you are ready to take on this exciting challenge, please send your resume/cv to careers@auxilo.com.,
As a Senior Tester based in Mumbai with 3-4 years of experience, you will be required to possess expertise in LLOS/LMS Knowledge and Loans domain knowledge. Your responsibilities will include manual testing, writing test cases, and test scenarios. The ideal candidate should be able to join immediately, preferably within a month. If this opportunity aligns with your skills and career goals, please send your resume/CV to careers@auxilo.com.,
Role Overview: As an Area Operations Manager, you will be responsible for handling disbursement operations at the location, ensuring smooth processing from NDC to Cheque preparation. You will work with centralized software and possess hands-on knowledge of Property documentation. Your role will involve managing OTCS documents, Post disbursal documents for Mortgage/SME Loans, and monitoring MIS of daily disbursement database. Dealing with customer issues and enhancing customer satisfaction through timely complaint rectification will be a key aspect of your responsibilities. Additionally, you will oversee EMI and PEMI/PF banking of customers, reconcile Customer Statement of Accounts, and collaborate with central operations and Collection department. Key Responsibilities: - Handle disbursement at the location for File/Docket from NDC to Cheque preparation - Work on centralized software and possess hands-on knowledge of Property documentation - Manage OTCS Documents and Post disbursal documents for Mortgage/SME Loans - Monitor MIS of daily disbursement database including OTC/PDD, Insurance, Dispatch Tracker, Cheque cancellation Reissue, Loan Cancellation, Disbursement cancellation - Deal with customer issues and aim to increase customer satisfaction through timely complaint rectification - Monitor customer service database and follow up with COPS/Branches for timely resolution of each request from the zone - Look after EMI and PEMI/PF banking of the customer with different cycle of the cheques - Reconcile Customer Statement of Accounts by coordinating with central operations and Collection department Qualifications Required: - 4 to 8 years of experience in a similar role - Strong understanding of disbursement operations and Property documentation - Proficiency in managing OTCS Documents, Post disbursal documents, and MIS databases - Excellent customer service skills with a focus on issue resolution and satisfaction enhancement Note: Please send your resume/cv to careers@auxilo.com to apply for this position.,
Job Description: You will be responsible for conducting manual testing in the Loan Domain. Your key responsibilities will include: - Conducting manual testing of software applications - Ensuring the quality and accuracy of testing results - Collaborating with the development team to identify and resolve issues Qualifications required for this role: - Prior experience in manual testing - Knowledge of the Loan Domain is preferred - Ability to join immediately, preferably within a month Please send your resume/CV to careers@auxilo.com to apply for this Junior Tester position in Mumbai.,
Role Overview: As a Customer Experience Manager in the Retail Education Loan division, your primary responsibility will be to utilize leads from the call center and empanelled consultants to attract potential students interested in pursuing higher education. You will be required to meet with clients, present the available loan products, address any inquiries they may have, and assist in completing the necessary documentation. Achieving the designated revenue target is a key objective of this role. Key Responsibilities: - Utilize leads provided by the call center and empanelled consultants to engage with prospective students seeking higher education financing - Conduct client meetings to showcase available loan products, address queries, and facilitate the documentation process - Meet the revenue target set for the assigned portfolio Qualifications Required: - Freshers or a minimum of 2 years of experience in Education/SME/LAP/Mortgage loans - Strong communication and interpersonal skills - Ability to work effectively in a target-driven environment Please note: Kindly send your resume/CV to careers@auxilo.com to apply for this position. (Note: Additional details about the company were not provided in the job description.),
As a Co-Lending professional, you will play a crucial role in developing business processes to ensure operational efficiency and profitability. Your responsibilities will include managing strategic partnerships with banks, leading negotiations for alignment on credit policy, operational processes, and collections, and ensuring that all tasks, deliverables, and lending agreements are created with the highest level of accuracy. Key Responsibilities: - Develop business processes for operational efficiency and profitability - Manage strategic partnerships with banks - Lead negotiations with Banks and Financial Institutions for alignment on credit policy, operational processes, and collections - Ensure all tasks, deliverables, and documentation are created accurately Qualifications Required: - MBA Finance/CA - 1-8 years of relevant work experience in co-lending business, products/business development & Program Management in financial institutions - Experience in co-lending environment is a plus - Strong proficiency in interpreting data, problem-solving, and building business relationships - Excellent written and verbal communication skills - Working knowledge of Credit/Legal Documentation/Financial Products/Operations - Attention to detail - Ability to work effectively under pressure - Ambitious and ability to work in a fast-paced dynamic environment If you are looking for a challenging opportunity where you can leverage your financial expertise and business acumen, then this role is perfect for you. Don't miss the chance to be a part of a dynamic team and contribute to the success of the company. To apply for this position, please send your resume/CV to careers@auxilo.com.,
Job Description: Marketing Operations Executive We are seeking a detail-oriented and proactive professional to join our Marketing team in an operational support role. This position will be responsible for ensuring smooth financial and compliance processes while supporting marketing execution across multiple channels. Key Responsibilities: Handle end-to-end invoice processing, including coordination with agencies, vendors, and internal teams for invoice submission and provisioning. Liaise with the Finance team to resolve invoice-related queries and ensure timely payments. Manage and maintain the Marketing Invoice Management System for accuracy and efficiency. Oversee Purchase Order (PO) and agreement creation, with responsibility for auditing and maintaining records. Collaborate with the Legal team to facilitate agreement reviews and execution. Audit and monitor marketing branding assets such as branch office branding, head office branding, internal and external signages. Manage third-party banner activations across the companys website and digital display platforms. Support increased operational workload during seasonal campaigns, managing 40–50 invoices monthly, with higher volume during peak activity periods. Skills & Qualifications: Strong organizational and coordination skills. Familiarity with invoice management and financial processes. Ability to work cross-functionally with finance, legal, and vendor teams. Attention to detail in auditing and compliance. Experience in marketing operations or a similar role preferred.
As a Deputy Manager / Manager in the Accounts Team focusing on Subvention, your role will involve: - Handling Subvention Loan Accounting and Reconciliation efficiently. - Utilizing Power BI / MS Access knowledge to enhance accounting processes. - Generating reports for EIR and ECL computation specifically for Subvention cases. - Participating in System Migration and automation projects. - Managing Audit queries related to Subvention. - Ensuring compliance with Ind AS financial disclosures. - Submitting timely reports for RBI Reporting. - Demonstrating strong analytical skills to derive insights from raw data. - Creating meaningful MIS reports for decision-making. - Reviewing and drafting necessary documents. - Proficient in Advanced PowerPoint skills for presentations. Qualifications required for this role are: - MBA with a minimum of 2-5 years of experience in NBFC / Bank, or - CA with at least 0-3 years of accounting experience in NBFC / Bank. If you are interested in joining our team, please send your resume/cv to careers@auxilo.com.,