BMC Helix Operations Management (BHOM) Senior Engineer Experience : 4 8 years Location and work mode (on-site/hybrid/remote) : Pune and Onsite Key Responsibilities / Required Qualifications / Preferred Qualifications: Strong experience with Helix Operations Management version 11 and later Experience in Installation, Configuration, Administration and Support of BMC Helix Operations Management Strong understanding of Event Management concepts. Experience in integrations between TrueSight with other 3rd party products for data & events. Strong experience with installation configuration and management of Patrol Agent KMs for Linux, AIX, Solaris, Oracle and other components as per requirement Hands-on Experience in configuring and designing reports using TSOM Smart Reporting in Truesight OM Experience in Configuring events using MRL/BAROC as per requirement Experience in Analyzing environment and event data to fine tune and reduce event counts Ability to generate performance and capacity reports and provide solution Good overall knowledge of Datacenter IT Infrastructure Architecture and Components Experience working in client facing Implementation and Support assignments Work closely with application teams to provide solutions across various requirements & problems.
Senior Azure DevOps Engineer Experience : 8+ years Location : Pune, India (Work from Office) Notice Period : 0-30 days (Immediate joiners preferred) Key Requirements: We are looking for a skilled DevOps Engineer with 5+ years of experience to join our growing team. The ideal candidate will have expertise in automating infrastructure, deploying scalable applications, and ensuring continuous integration and continuous delivery (CI/CD) processes are seamlessly implemented. Responsibilities: Design, implement, and manage CI/CD pipelines to automate deployment and testing processes. Work with software engineers to design and implement infrastructure and deployment strategies. Ensure system reliability, availability, and performance through automated monitoring and logging solutions. Collaborate with development teams to optimize performance, security, and scalability of cloud environments (Azure, AWS, GCP). Develop infrastructure as code (IaC) using tools such as Terraform, CloudFormation, or Ansible. Automate cloud infrastructure provisioning and management using Kubernetes and containerization technologies like Docker. Troubleshoot and resolve operational issues in production, development, and test environments. Manage source control repositories (Git) and enforce best practices for version control and collaboration. Stay up to date with the latest DevOps tools, trends, and best practices. Required Skills: Strong experience with Azure DevOps, Jenkins, GitLab CI, or similar tools. Expertise in containerization and orchestration tools (Docker, Kubernetes). Proficient in scripting languages such as Python, Bash, or PowerShell. Solid understanding of Infrastructure as Code (IaC) concepts and tools (Terraform, Ansible). Hands-on experience with cloud platforms (AWS, Azure, GCP). Familiarity with monitoring and logging tools (Prometheus, Grafana, ELK stack). Understanding of security practices for cloud and infrastructure management. Experience working in Agile or Scrum environments. Preferred Skills Certification in Azure, AWS, or Google Cloud. Experience with serverless architecture. Familiarity with microservices architecture and design.
ServiceNow HRSD Sr. Consultant Experience : 4 8 years Location : Pune, India (Work from Office) Overview : Are you focused on about delivering goals to your customers and go beyond their expectationsThis opportunity to work with our ServiceNow HRSD Team will render results that help our companies transform their HR practices in ways that lead to significant savings and enhanced employee experiences. Key Responsibilities: HRSD Implementation Certification is MUST. Extensive ServiceNow technical experience been working as Developer for 4+ years. Strong HRSD SN experience (OOTB and processes) at least 4+ years working experience of HRSD. Experience HR shared services and Service Delivery. Experience with a full HRSD suite implementation. Knowledge of HR functions, processes, and best practices. Knowledge of Enterprise Onboarding and Transitions through life cycle events. Experience with Case Management, Knowledge Management, Custom Form, Custom Workflow, Integration development and support. Other responsibilities can include: Leading ServiceNow HRSD projects and work-streams through discovery, design, build, test, and deployment activities leveraging our agile deployment methodology. Providing hands-on leadership and Project Management to ensure deadlines are met and key deliverables are always accurate. Working with a team of both functional and technical consultants through requirements gathering and sprint design sessions for the ServiceNow HRSD applications. Working with client stakeholders to document baseline, current state HR Service Delivery operations. Developing the points of value to deliver throughout the HR Service Transformation effort. Developing detailed implementation plans for deploying the HR Service Delivery product including establishing key milestones, and finalizing budget/scope and high level architecture. Managing all aspects of the project/workstream, including monitoring and identifying any project issues early to be able to mitigate any risk for your client. Establishing user journeys and creating the user stories to support the design and configuration of the Employee Service Portal, Knowledge Management, and Case Management capabilities. Supporting the iterative configuration of the HRSD application, engage stakeholders to conduct reviews through joint design sessions. Assisting with executing system validation, preparing the organization for the transition and ensuring reading for deploying the HRSD build into production. Building your reputation within the firm and market around the strong HR Shared Services knowledge and ServiceNow product knowledge you possess. Forging strong relationships with both the clients and project teams that will contribute to your growth and development. The role does not require any line management responsibility. Qualifications: Bachelor of Engineering/ Bachelor of Technology or equivalent degree. 3-5 years experience in Service Now Configuration.
ITSM ServiceNow Developer Experience : 3+ years Location : Pune, India Type of Employment : Permanent Role : ServiceNow Developer Qualification : B.E Computer or IT/ MCS/MCA equivalent Job Overview : The person should be experienced in designing, Implementing, solution various ServiceNow related applications and modules. Must possess technical knowledge and hands on experience on ITSM, CMDB and integration. Good to have HRSD skills. Key Responsibilities : Support and maintain all technical aspects of ServiceNow platform. Develop OOTB and custom application on ServiceNow platform with primary focus on ITSM development. Convert user stories into technical solutions. Possess the ability to work independently with minimal management supervision. Testing of new and existing functionality. Documentation of new and existing process. Train end users/stakeholders. Experience and Skills Required 3+ years of experience in developing application using ServiceNow platform (Development & administration). Must have strong expertise on ITSM and CMDB. Experience with Now mobile app. Extensive experience creating custom Widget using html, CSS, bootstrap , AngularJS, Server Side scripting, Jelly Script, jQuery. Should have experience in integrations including AD, MID Server and third party tools using web services, SOAP, REST, etc. Experience of Scoped application and Service Portal. Should have good understanding about domain separation. Excellent Analytical, Logical, communication and problem-solving skills. Certifications : ITIL certified. ServiceNow CSA (Certified System Administrator). ServiceNow CIS (Certified Implementation Specialist).
ITSM ServiceNow Senior Developer Experience : 5+ years Location : Pune, India Type of Employment : Permanent Role : ServiceNow Developer Qualification : B.E Computer or IT/ MCS/MCA equivalent Job Overview : The person should be experienced in designing, Implementing, solution various ServiceNow related applications and modules. Must possess technical knowledge and hands on experience on ITSM and CMDB. Good to have ITAM, ITOM, and HRSD. Key Responsibilities : Support and maintain all technical aspects of ServiceNow platform. Develop OOTB and custom application on ServiceNow platform with primary focus on ITSM development. Convert user stories into technical solutions. Possess the ability to work independently with minimal management supervision. Testing of new and existing functionality. Documentation of new and existing process. Train end users/stakeholders. Experience and Skills Required 5+ years of experience in developing application using ServiceNow platform (Development & administration). Must have a lead a team in technical capacity. Must have strong expertise on ITSM and CMDB. Experience with Now mobile app. Extensive experience creating custom Widget using html, CSS, bootstrap , AngularJS, Server Side scripting, Jelly Script, jQuery. Should have experience in integrations including AD, MID Server and third party tools using web services, SOAP, REST, etc. Experience of Scoped application and Service Portal. Should have good understanding about domain separation. Excellent Analytical, Logical, communication and problem-solving skills. Should have ServiceNow CSA (Certified System Administrator). ServiceNow Certified Application Developer. Certifications : ITIL certified. ServiceNow CSA (Certified System Administrator). ServiceNow CIS (Certified Implementation Specialist).
SAP Jr. Project Manager Experience : 5 8 years Location and work mode (on-site/hybrid/remote) : Pune, India (Work from Office) Key Responsibilities / Required Qualifications / Preferred Qualifications: Position Summary: We are seeking a skilled and proactive Junior SAP Project Manager to assist in the planning, execution, and delivery of SAP projects, with a focus on Grow with SAP implementations and Application Management Support (AMS) services. The ideal candidate will have 5 to 8 years of IT project delivery experience, with at least 3 years in roles involving SAP environments (even in coordination, functional or support roles). The role is ideal for professionals transitioning into full project management responsibilities while still growing under the guidance of senior leadership. Key Responsibilities: Project Execution & Delivery:: Support the execution of Grow with SAP projects following SAP Activate methodology. Drive key project activities such as project kickoff, fit-to-standard workshops, test planning, cutover coordination, and hypercare tracking. Manage day-to-day project operations including scope, schedule, and resource coordination. Monitor and report on project milestones, budget utilization, and risk/issues across implementation and support engagements. AMS Oversight: Coordinate incident, service request, and change management processes under AMS contracts. Track SLAs, ensure resolution timelines, and facilitate weekly governance reviews with customer stakeholders. Support minor enhancements and project transitions from implementation to support phase. Stakeholder Management: Act as the single point of contact for customer-side project leads and internal SAP consultants. Facilitate meetings, prepare MoMs, escalate risks/issues, and manage action item closure. Support cross-functional communication between customer IT, business teams, and vendors. Project Governance & Reporting: Maintain and update project documentation: project plans, RAID logs, status reports, RACI matrices, etc. Ensure adherence to internal PMO processes and contribute to project audits/reviews. Assist in creation of SoWs, effort estimates, and change request documentation. Mandatory Experience & Skills: 5 8 years of total experience, with minimum 3 years in SAP-related roles (functional coordination, AMS, or project execution). Proven exposure to at least one SAP project either implementation, rollout, or AMS support preferably involving SAP S/4HANA (public or private cloud). Good understanding of SAP project lifecycle and SAP Activate methodology. Hands-on experience in using project management tools like MS Project, Jira, Smartsheet, or similar platforms. Ability to manage multiple stakeholders across geographies, with strong written and verbal communication skills. Demonstrated ability to work with consultants, customers, and developers in a delivery-focused environment. Nice to Have: Project management certifications such as PMP, PRINCE2, or CAPM. SAP certifications in SAP S/4HANA or SAP Cloud modules (Sales, Finance, etc.). Understanding of Grow with SAP onboarding and lifecycle, including fit-to-standard workshops, business process adoption, and clean core principles. Familiarity with ITIL-based AMS operations and use of ticketing tools like ServiceNow, Remedy, JIRA, Freshservice, etc. Experience working in Agile or hybrid delivery models. Education: Bachelor s degree in Information Technology, Engineering, Business Management, or related field. Master s degree or MBA is a plus.
ServiceNow ITOM Sr. Developer Experience : 4 8 years Location : Pune, India (Work from Office) Position Overview: We are seeking a skilled and proactive ServiceNow ITOM Developer with strong ITSM (CMDB) and integration skills for ITOM implementation, maintenance, and optimization of the ServiceNow ITOM (IT Operations Management) suite. This individual will work in a matrixed environment, collaborating closely with stakeholders across various teams to ensure alignment with business goals and IT strategies. The ideal candidate will have a strong understanding of the ServiceNow platform, networking concepts, and IT operations. They must possess excellent communication skills, assertiveness, and the ability to drive projects forward in a dynamic environment. Key Responsibilities: Implementation and Maintenance: Continue the implementation of ServiceNow ITOM modules (e.g., Discovery, Service Mapping, Event Management, Cloud Management). Maintain and optimize existing ITOM functionalities to ensure reliability and performance. Ensure the platform aligns with best practices and organizational requirements. Troubleshoot and resolve issues related to Discovery, Service Mapping, Event Management, Cloud Management and work with the relevant team and ServiceNow support. System Integration and Networking: Integrate ServiceNow ITOM with other systems and tools used in the organization. Utilize knowledge of networking and IT infrastructure to support accurate discovery and service mapping. Troubleshoot and resolve issues related to integrations and platform functionality. Stakeholder Collaboration: Work in a matrixed way with stakeholders across IT, business units, and external vendors. Understand and translate business needs into ITOM configurations and workflows. Provide guidance, training, and documentation to ensure stakeholder adoption and satisfaction. Adhere to projects timelines and budgets: Communicate progress and challenges effectively to stakeholders and leadership. Proactively identify opportunities for process improvement and automation. Documentation and Compliance: Maintain detailed documentation for configurations, workflows, and integrations. Ensure compliance with organizational standards and policies, including security and data governance. Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (or equivalent experience). Strong understanding of ServiceNow ITOM suite, including Discovery, Service Mapping, Event Management and Patterns. Strong understanding of ServiceNow CMDB and IRE. Experience with networking concepts (TCP/IP, DNS, firewalls) and IT infrastructure. Ability to work collaboratively in a matrixed environment with diverse teams. Proven problem-solving skills and a proactive mindset. Excellent communication skills in English, both written and verbal. Assertiveness and the ability to push initiatives forward in challenging scenarios. Preferred Qualifications: ServiceNow certifications in ITOM or related modules. Experience with cloud platforms (AWS, Azure, GCP) and their integration with ServiceNow. Knowledge of scripting (JavaScript, PowerShell) for automation within the ServiceNow platform. This is an excellent opportunity for a results-oriented professional to play a key role in advancing our IT operations management capabilities while collaborating with a dynamic team.
Hadoop Admin Experience : 4 7 years Location : Pune, India (Work from Office) Job Description: 4+ years of hands-on experience Hadoop, System administration with sound knowledge in Unix based Operating System internals. Working experience on Cloudera CDP and CDH and Hortonworks HDP Distribution. Linux experience (RedHat, CentOS, Ubuntu). Experience in setting up and supporting Hadoop environment (Cloud and On-premises). Ability to setup, configure and implement security for Hadoop clusters using Kerberos. Ability to implement data-at-rest encryption (required), data-in-transit encryption(optional). Ability to setup and troubleshoot Data Replication peers and policies. Experience in setting up services like YARN, HDFS, Zookeeper, Hive, Spark, HBase etc. Willing to work in 24 7 rotating shifts including weekends and public holidays. Knows Hadoop command line interface. Scripting background (shell/bash, python etc.)- automation, configuration management. Knowledge of Ranger, SSL, Atlas etc. Knowledge of Hadoop data related Auditing methods. Excellent communication, interpersonal skills. Ability to closely work with the infrastructure, networking, development teams. Setting up the platform using AWS cloud native services
Sr. Data Scientist Experience : 4 7 years Location : Pune, India (Work from Office) Job Description: Strong background in machine learning (unsupervised and supervised techniques) with significant experience in text analytics/NLP. Excellent understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, logistic regression, MLPs, RNNs, etc. Strong programming ability in Python with experience in the Python data science ecosystem: Pandas, NumPy, SciPy, scikit-learn, NLTK, etc. Good knowledge of database query languages like SQL and experience with databases (PostgreSQL/MySQL/ Oracle/ MongoDB). Excellent verbal and written communication skills. Excellent analytical and problem-solving skills. Degree in Computer Science, Engineering or relevant field is preferred. Proven Experience as Data Analyst or Data Scientist. Good To Have: Familiarity with Hive, Pig and Scala. Experience in embeddings, Retrieval Augmented Generation (RAG), Gen AI Experience with Data Visualization Tools like matplotlib, plotly, seaborn, ggplot, etc. Experience with using cloud technologies on AWS/ Microsoft Azure.
SAP Sales Cloud Consultant Experience : 4+ years Location : Pune, India (Work from Office) Position Overview: Emergys is on the lookout for a successful candidate who will fit in the role assigned to client engagements and primarily focus on the consultation and delivery of SAP Sales & Service Cloud functionality. Roles & Responsibilities: Hands-on experience in design, build, test and deployment of SAP Sales & Service Cloud (Cloud for Customer C4C) and lead-to-opportunity/customer service business process solutions. Work with the project team, team leaders, project delivery leads, and client stakeholders to create stand-out SAP Lead to Opportunity and Customer Service offerings powered by SAP C4C. Proficient in C4C process configurations, offline configurations, code list mappings, Key User Tool and UI Concepts (screen configuration, layouts, business roles). Experience working with other CRM technologies with a good functional knowledge of Sales and Service processes. Experience in C4C In-App and side by side extension using BTP Extension framework. Experience in Cloud integration with C4C and ECC/S4HANA. Lead to Cash business use case implementation experience. Develop strong relationships with clients and gain the trust as key advisors. Ability to do fit-gap analysis on business requirements related to sales and service areas. Make the business case for the SAP C4C (Sales & Service) technology solution recommended to the client. Ability to extend the architecture with customizations, extensions and partner ecosystem applications (e.g., MindTouch, SAP Contact Center). Knowledge of S4HANA/ECC will be preferred. Basic Role Qualifications: Minimum 1 full life cycle of C4C Sales and Service implementation. Minimum of 3-4 years experience with configuring SAP C4C Sales & Service process solutions. Prior experience as a team member of a CRM software related successful project implementation. Bonus Points Having SAP C4C Certification. Experience with configuring C4C web services and integration. Setting up code list mapping. Having SAP CX or SAP S/4HANA or SAP ECC experience. Education Requirements Degree in computer science, design, or related field. To apply for this role, please fill up the form or write to [email protected] / [email protected] .
ServiceNow Sr Developer Experience : 5+ years Location : Pune, India Type of Employment : Permanent Role : ServiceNow HRSD Developer Qualification : B.E Computer or IT/ MCS/MCA equivalent Job Overview : The person should be experienced in leading implementation team of ServiceNow developers, testers. Must possess technical knowledge and hands on experience on HRSD, ITSM, Virtual Agent. Key Responsibilities : Will lead team ServiceNow HRSD developers and Testers. Support and maintain all technical aspects of ServiceNow platform. Design and Develop OOTB and custom application on ServiceNow platform with primary focus on HRSD development. Owns the requirement gathering sessions collaborating with various stakeholders. Customer and internal Demos. Conduct technical training sessions for team members. Convert user stories into technical solutions. Possess the ability to work independently with minimal management supervision. Testing of new and existing functionality. Documentation of new and existing process. Train end users/stakeholders. Experience and Skills Required : 5+ years of experience in ServiceNow developing application using ServiceNow platform (Development & administration). Must have lead a team of junior developer. Experience in implementation of ServiceNow HRSD modules Case mgmt, Lifecycle Event mgmt, Agent workspace, Virtual Agent, IntegrationHub spokes for HRSD (Adobe spoke for document mgmt, SAP Success Factor spoke etc..), Employee document Management, Employee Center portal. Integrations with other HR / recruitment tools like HCM, Workday. Notifications, Surveys, Reports and Dashboards. Code review / best practices review/ Mentor junior developers. Requirement gathering, consulting skills and client communication. Experience creating HRSD workshops decks and HRSD workbooks for the client to be able to fill out requirements post workshops. Ability to listen, interpret, strategize and consult on HR processes and map them to HRSD capabilities and solutions. Must have Certificatoins : CIS-HRSD;
Senior Engineer (BMC Remedy, ARS, SQL) Experience: 4-5 years Location: Balewadi, Pune (MH), India Desired Experience: Proven experience as a BMC Remedy ARS Developer, with a portfolio showcasing successful projects. Proficiency in ARS development, including form and workflow development, field and schema design, and integration. Strong understanding of database design, including experience with stored procedures, queries, and triggers. Knowledge of BMC Remedy IT Service Management (ITSM) modules is a plus. Familiarity with web technologies (HTML, CSS, JavaScript) for ARS interface customization. Excellent problem-solving and troubleshooting skills. Effective communication and teamwork abilities. BMC Remedy ARS certifications are advantageous. Hands-on Remedy custom application experience. Hands-on knowledge on SQL basic (query, conversion dates, remedy metadata conversions). Hands-on knowledge SQL advanced (stored procedure, indexes, triggers). Hands-on knowledge SQL Server Integration Services (SSIS) and SQL Server Reporting Services (SSRS) Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent work experience). To apply for this position, please share your resume at [email protected] or submit your details in the form.
Mendix Technical Lead Job description: As part of the growing Emergys brand, we are seeking an experienced Mendix Technical Lead to join our dynamic team at our rebranded entity (Omnepresent). The individual should have strong Mendix technical knowledge and a passion for creating impactful solutions. Years of Experience: 4-5 years Desired Skills: Mendix, JAVA, APIs, REST/Microservices Work Mode: Work from Office (5 days) Location: Balewadi, Pune, Maharashtra, India Role and Responsibilities: To develop new and maintain existing Mendix applications. To develop and maintain WebMethod based interfaces between Mendix applications and legacy systems. Life Cycle Management activities on the Mendix applications; WebMethod interfaces. To test your Mendix software in a solid way and where possible by making use of automated testing. Preferred Candidate Profile and Qualifications: Advance Domain Model Design, Integrations- REST, Excel Import/Export, Datahub, Email Integration Complex Domain Model Design, Security Management, Advanced Xpath, Publish REST, logging, Integration SAP, Cloud Deployment Complex Microflow Design, Error handling, Building Widget, Building Native App, App Deployment, AWS Connector, Integration with Teamcenter Submit your resume or write to [email protected]
Senior Big Data Engineer Experience : 5+ years Location : Pune, India (Work from Office) Must Have: Spark development with batch and streaming experience Experience with Pyspark and Data Engineering ETL implementation and migration to spark Programming knowledge on scala, java & python Experience with Kafka and Spark streaming (Dstream and Structured Streaming) Experience with using Jupyter notebooks or any other developer tool Experience with Airflow or other workflow engines Good to Have Skills: Flink and Kudu streaming Automation of workflows CI/CD Nifi streaming and transformation Informatica workflow migration
Sales Development Representative Years of Experience: 4+ years Location: Balewadi, Pune, Maharashtra, India Job Responsibilities: Outbound Leads Funnel Management: Manage the complete Lead generation funnel, engage with prospects, understand their requirements, and qualify them Outbound Prospecting: Initiate telephonic contact with potential customers, creating initial interest and positioning our solutions effectively Call Campaigns: Execute various call campaigns and meet or exceed the assigned quota of 60 call connects per day Presentation Skills: Articulate key selling points, features, and benefits while focusing on the prospect s needs and expectations Meeting Scheduling: Persuade relevant contacts for in-person or phone meetings Email Campaigns: Launch targeted cold email campaigns to generate interest and leads Coordination: Coordinate with Sales team to ensure seamless communication and strategy alignment Job Expectations: Desirable Market Exposure: Must have experience in selling within the APAC region Service Industry: Proven track record of bringing in business deals within the service domain Proven Track Record: Effectively communicate the selling points of IT Services and products through phone and email Cold-calling: At least 3 years of cold calling experience is mandatory Skills: Strong command of the English language with excellent written and verbal communication skills B2B Campaigns: Extensive experience working on B2B campaign Technical Savvy: Proficient with the internet, Word, and Excel; familiarity with a CRM system, preferably Salesforce.com, is highly desirable Client Understanding: Ability to understand client requirements and tailor conversations to meet those need Resilience: Positive attitude and demonstrated ability to handle rejection Independence: Self-motivated and able to work under tight timelines To apply, submit the form, or write to [email protected] / [email protected] .
Frontend Dot Net Developer Experience : 6+ years Location : Pune, India (Work from Office) Job Description: Highly proficient in HTML5, XML, JSON, CSS, jQuery, Object oriented JavaScript, AJAX and Bootstrap Experience with of front-end programming for responsive site and Mobile applications Strong awareness of user interface, accessibility (WCAG), and interaction design best practices Must understand MVC concepts and comfortable on Visual Studio and Git/SVN Must have exposure to ASP .Net MVC & Razor views Ability to work on small to large scale projects Good written and verbal communications skills and must be a strong team player. Agile development methodology experience is a must.
HRSD Tech Lead Experience : 8-10 years Location : Pune, India Type of Employment : Permanent Role : ServiceNow HRSD Lead Qualification : B.E Computer or IT/ MCS/MCA equivalent Job Overview : The person should be experienced in leading implementation team of ServiceNow developers, testers. Must possess technical knowledge and hands on experience on HRSD, ITSM, Virtual Agent. Key Responsibilities : Will lead team ServiceNow HRSD developers and Testers. Support and maintain all technical aspects of ServiceNow platform. Design and Develop OOTB and custom application on ServiceNow platform with primary focus on HRSD development. Owns the requirement gathering sessions collaborating with various stakeholders. Customer and internal Demos. Conduct technical training sessions for team members. Convert user stories into technical solutions. Possess the ability to work independently with minimal management supervision. Testing of new and existing functionality. Documentation of new and existing process. Train end users/stakeholders. Experience and Skills Required 8-10 years of experience of IT including 8+ yrs in ServiceNow developing application using ServiceNow platform (Development & administration). Must have a lead a team in technical capacity. Experience in implementation of ServiceNow HRSD modules Case mgmt, Lifecycle Event mgmt, Agent workspace, Virtual Agent, IntegrationHub spokes for HRSD (Adobe spoke for document mgmt, SAP Success Factor spoke etc..), Employee document Management, Employee Center portal. Integrations with other HR / recruitment tools like HCM, Workday. Notifications, Surveys, Reports and Dashboards. Prepare Design / Architecture, review solution with Product owners, developing PoC s. Code review / best practices review/. Mentor junior developers. Requirement gathering, consulting skills and client communication. Experience in leading Client workshops with customers across HR business units. Experience creating HRSD workshops decks and HRSD workbooks for the client to be able to fill out requirements post workshops. Ability to listen, interpret, strategize and consult on HR processes and map them to HRSD capabilities and solutions. Must have Certifications : CIS-HRSD; CIS-ITSM; CAD
ITSM Tech Lead Experience : 8-10 years Location : Pune, India Type of Employment : Permanent Role : ServiceNow ITSM Lead Qualification : B.E Computer or IT/ MCS/MCA equivalent Job Overview : The person should be experienced in designing, Implementing, solution various ServiceNow related applications and modules. Must possess technical knowledge and hands on experience on ITSM, Virtual Agent, CMDB. Good to have ITAM and HRSD. Key Responsibilities : Will lead team ServiceNow developers and Testers. Support and maintain all technical aspects of ServiceNow platform. Design and Develop OOTB and custom application on ServiceNow platform with primary focus on ITSM development. Owns the requirement gathering sessions collaborating with various stakeholders. Customer and internal Demos. Conduct technical training sessions for team members. Convert user stories into technical solutions. Possess the ability to work independently with minimal management supervision. Testing of new and existing functionality. Documentation of new and existing process. Train end users/stakeholders. Experience and Skills Required 8-10 years of experience in developing application using ServiceNow platform (Development & administration). Must have a lead a team in technical capacity. Must have strong expertise on ITSM, CMDB, Virtual Agent and Now Assit. Experience with Now mobile app. Extensive experience creating custom Widget using html, CSS, bootstrap , AngularJS, Server Side scripting, Jelly Script, jQuery. Should have experience in integrations including AD, MID Server and third party tools using web services, SOAP, REST, etc. Experience of Scoped application and Service Portal. Should have good understanding about domain separation. Excellent Analytical, Logical, communication and problem-solving skills. Should have ServiceNow CSA (Certified System Administrator). ServiceNow Certified Application Developer. Must have Certifications : CIS-ITSM; CAD-ITSM
Senior SAP Sales Manager Experience : 8 10 years Location : Pune, India (Work from Office) Position Overview: We are looking for a creative, self-starter with strong client relationship skills to join as a Senior SAP Sales Director/Manager. You will help us grow our SAP business through strategic Account acquisition. You will use your experience in sales to work with management to refine our sales strategy, messaging, and sales process. This role is ideal for candidates who enjoy selling, are achievement-oriented and believe in performance rewards for exceeding annual sales goals. Reporting to Global Sales head it is a key role in overall Organization. Key KPI s: Achieve or exceed sales targets in each financial year. Responsible for working closely managing the lead identification process with Clients and OEM (SAP) from beginning to close. Desired Experience: 8 10 years of related SAP / ERP sales experience. Experience in selling into Manufacturing, CPG, Pharma, and other industry verticals, desirable to have global exposure covering India, EMEA & APAC. Mapping initial client requirements and finalizing the scope of work with the client and the technical team. Excellent communication and soft skills (verbal & written) including telephone and presentation skills. Interacting with the decision makers/ Top Management to discuss business needs. Handling all the initial communication with a prospect to uncover needs, articulate value proposition and also set-up in-person meetings. Duties and Responsibilities Responsible for development of account plans for selected named accounts. Responsible for achieving quarterly & annual sales targets. Responsible for the overall planning, strategy, direction, and control of all sales in the allocated accounts; achievement of agreed sales targets; and the development of future sales plans. Responsible for building and maintaining sales pipeline in CRM and submitting required sales forecasts. Manage team of Sales Executives & lead gen teams. Required to communicate with customers to ensure that contractual service agreements and expectations are exceeded. Provide sales, technology, and business-related expertise particularly in the relevant Industry. Establish contacts and building positive relationships/networks with senior level decision makers of the relevant Industry and its environment. Qualification Bachelor s degree. A proven track record in achieving and exceeding sales targets. Minimum of 8-10 years of experience selling ERP software solutions. High level of energy, drive, intellect, enthusiasm, initiative, and commitment; including the ability to work in a high-pressure, fast-moving environment. Self-motivated to expand personal professional knowledge of product and selling skills, and pursue high performance achievement. Strong communication skills, over the phone and face to face, and capable of managing professional sales presentations. Proven ability to manage multiple concurrent sales cycles. Proven ability to collaborate with team members. Perfect verbal and written English fluency.
BMC Helix Operations Management (BHOM) Consultant Experience : 5 6 years Location : Pune, India Job Description: We are looking for a passionate and detail-oriented BHOM Administrator to join our SaaS Operations team. In this role, you ll be responsible for maintaining and optimizing our BMC Helix Operations Management (BHOM) environment, ensuring high availability, accurate alerting, and actionable insights. You ll work closely with our monitoring and automation teams, leveraging Prometheus for metrics collection and shell scripting to automate operational tasks and streamline workflows. Key Responsibilities: Administer and support BMC Helix Operations Management (BHOM) including configuration, integration, and health monitoring. Develop and manage Prometheus-based monitoring solutions; write and tune PromQL queries. Automate routine monitoring and administrative tasks using shell scripts. Troubleshoot issues related to infrastructure observability and improve system reliability. Contribute to documentation and best practices for monitoring and automation. Required Skills & Experience: 2 3 years of hands-on experience with BMC Helix Operations Management. overall 5-6 years experience in TSOM+ BHOM Strong knowledge of Prometheus and metric-based monitoring systems. Proficient in Linux shell scripting (Bash or equivalent). Good understanding of incident management, alert tuning, and operational observability. Ability to work in a collaborative, fast-paced environment. Preferred: Familiarity with Grafana for dashboarding. Basic understanding of microservices, containers (Docker/Kubernetes), and cloud platforms.
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