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About the position:: Velosio is looking for a Project Specialist to be an integral member of the Operations Team. As a Project Specialist at Velosio, you will be responsible for managing the financial aspects of client projects, ensuring accurate and timely billing in accordance with contract terms. This role requires strong attention to detail, excellent organizational skills, and the ability to collaborate with project managers, clients, and the finance team to ensure all billing is complete, accurate, and aligned with company policies. Who we are:: At Velosio, we focus on what matters most - our people. We are a values-driven organization committed to delivering an outstanding employee experience to all our team members. Velosio’s years of experience with business applications translate to a deep bench of tenured team members with competency across enterprise resource management (ERP), customer relationship management (CRM), and cloud services. We have earned recognition from Microsoft as a top 1% performing partner worldwide and an emerging NetSuite leader. We have strategic independent software vendor (ISV) partnerships and a portfolio of solution and service offerings to accelerate what’s next for business. Our mission is to enable clients to realize business value faster, simplify the process of deploying technology, acquire deeper data-driven insights, and explore ongoing innovation to drive business forward. We support the entire Microsoft Dynamics portfolio, Office 365 family and Azure services. Velosio is the only Microsoft Cloud Distributor that specializes in Dynamics 365 and is a prominent Microsoft Master VAR. Headquartered in Columbus, Ohio, Velosio’s 400 employees serve over 4,000 clients. Beyond our expertise, as a Velosio team member, you can leverage the Velosio award winning culture - a network of top-notch peers, day-to-day flexibility, career development resources and the largest incentive opportunities in the industry. Your day might look like:: Prepare and process client invoices based on project milestones, time and materials, or other contract terms. Review project contracts, budgets, and change orders to ensure accurate billing. Collaborate with project managers to verify billing details, timelines, and deliverables. Monitor project billing status and follow up on unbilled items or billing discrepancies. Reconcile billing data with project accounting and financial reports. Maintain accurate records of billed, unbilled, and collected amounts. Support month-end closing activities related to project revenue and billing. Respond to client inquiries and resolve billing issues in a timely and professional manner. Assist with internal and external audits by providing supporting documentation and analysis. Continuously improve billing processes and procedures for efficiency and compliance. What you'll bring:: Bachelor’s degree or equivalent experience in Accounting or Finance 3-5 years project time & expense billing in a fast-paced environment a must Previous experience with data validation and analysis preferred Strong work ethic and ability to work both alone and as a member of a team Versatile and able to multitask, handling multiple projects or responsibilities at once Excellent attention to detail with the ability to recognize discrepancies Strong oral and written communication skills Ability to learn new software/tools with minimal supervision Preferred advanced skills with Excel Some reasons you might like working with us:: At Velosio, YOU MATTER. Due to our proven commitment to delivering an exemplary employee experience, Velosio was awarded Best Company Culture and Best Company for Women by Comparably in 2023, 2022 and 2021, in addition to Best Company for Career Growth , Best Perks & Benefits , and Best Leadership Team by Comparably in 2022 and 2023! Access the following link to see why 100% of current Velosio team members feel their company is invested in their career growth, 99% of current Velosio employees feel their manager cares about them as a person, and 99% of current Velosio team members look forward to interacting with their coworkers every day: https://www.comparably.com/companies/velosio At Velosio, YOUR WELLNESS MATTERS. We know one size doesn't fit all, which is why we offer a comprehensive benefits package that allows our team members to create a personalized plan best suited for their unique needs, including: 3 Medical Insurance options with a company contribution to HSA 3 Dental Insurance options including adult orthodontics 3 Vision Insurance options Unlimited PTO! Remote working environment 401k Match 50% of the first 6% StayWell Program – a cash reimbursement up to $600 a year toward Wellness Quarterly Incentive Program

Job Summary: We are looking for a highly organized and proactive Sales Support Specialist to assist our sales team in reaching their goals. You will act as a key link between the sales team, clients, and internal departments to ensure smooth operations, timely follow-ups, and efficient processing of sales-related activities. This is an excellent opportunity for someone with strong administrative, communication, and coordination skills who thrives in a fast-paced sales environment. Key Responsibilities: Provide administrative support to the sales team, including managing calendars, scheduling meetings, and preparing sales documents and presentations. Process sales orders, invoices, and quotations accurately and efficiently. Act as a liaison between the sales team and clients to address queries, resolve issues, and ensure high customer satisfaction. Maintain and update customer records and sales databases (e.g., CRM systems such as Salesforce, HubSpot, Zoho). Generate regular sales reports, performance metrics, and forecasts to support strategic decision-making. Assist in preparing proposals, contracts, and sales presentations. Track the status of leads, deals, and sales pipelines to ensure timely follow-ups. Coordinate with logistics, finance, and marketing teams to ensure seamless delivery of products and services. Support the onboarding process of new clients and ensure smooth handoff to account management or operations teams. Qualifications: Bachelor’s degree in Business Administration, Marketing, or a related field (preferred). 1–3 years of experience in sales support, customer service, or sales coordination. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software. Strong attention to detail with excellent organizational and time-management skills. Excellent written and verbal communication abilities. Ability to work collaboratively with cross-functional teams. Self-motivated and capable of handling multiple tasks with minimal supervision. Preferred Skills: Experience in B2B sales or SaaS industries (if applicable). Familiarity with ERP systems (SAP, NetSuite, etc.) is a plus. Multilingual capabilities (if applicable to your market). Ability to analyze and interpret sales data and KPIs. Job Types: Full-time, Permanent, Fresher Pay: ₹35,000.00 - ₹40,000.00 per month Experience: Sales: 2 years (Required) Work Location: In person

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About The Role Fivetran is seeking a Finance Operations Analyst to join our growing Corporate FP&A team. This role will support critical finance operations, with responsibilities spanning recurring executive reporting, deck preparation, and system administration for our financial planning tool, Pigment. This is an exciting opportunity to gain broad exposure to financial operations in a high-growth, global SaaS environment. You’ll work closely with team members in FP&A, Accounting, and Data Analytics to support core deliverables that shape strategic decision-making at the highest levels of the organization. This is a full-time position based out of our Bengaluru office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. You’ll work closely with global colleagues across various time zones and functions. To support collaboration with our US-based teams, you’ll be expected to be available from Monday to Thursday between 6:30 PM and 11:00 PM IST for meetings, with flexibility during the day as needed. Fridays will follow a regular IST work schedule. What You’ll Do Support the monthly and quarterly executive reporting processes, including updating slides, metrics, and visualizations for internal business reviews (e.g., monthly/quarterly financial reviews, board decks). Maintain and refresh recurring FP&A deliverables—such as headcount reports, reporting dashboards, and variance summaries—ensuring timeliness and accuracy. Perform scheduled imports, model updates and data entry in our FP&A platform, Pigment, including managing imports and resolving basic admin issues. Partner cross-functionally with stakeholders in Finance, GTM, and R&D teams to ensure consistent and reliable reporting across business units. Identify and implement automation or process improvements to increase efficiency and reduce manual work in deck and report production. Support the documentation of recurring workflows and reporting standards to ensure long-term team scalability and process consistency. Skills We’re Looking For 4+ years of experience in FP&A, ideally in a high-growth SaaS or tech environment. Strong analytical mindset with attention to detail and a focus on accuracy. Proficiency with Google Workspace, especially Google Sheets and Slides. (Advanced spreadsheet skills like pivot tables, formulas, and charts are essential.) Familiarity with financial planning tools; experience with Pigment or Anaplan is a strong plus. Excellent communication and collaboration skills; ability to manage deliverables across time zones and with diverse stakeholders. Comfortable working with structured datasets and recurring reporting cycles. A growth mindset, proactive attitude, and desire to learn new systems and processes. Bonus Skills Basic familiarity with SQL, Looker, or data visualization tools. Experience working with finance systems such as NetSuite, Workday, or similar platforms. Exposure to headcount and operational planning workflows. Perks And Benefits 100% employer-paid medical insurance Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. *May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes. Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here. We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Job Title: Marketplace Payments Manager Location: Bandra, Mumbai (On-site) Salary: ₹60,000 per month Type: Full-Time About Us We are a fast-growing digital commerce platform transforming how creators, entrepreneurs, and businesses connect, sell, and scale. With a rapidly expanding marketplace ecosystem, we are committed to delivering seamless experiences for both buyers and sellers. Payments are at the core of our operations, ensuring smooth and secure financial flows across all touchpoints. Position Overview We are seeking a highly detail-oriented and analytical Marketplace Payments Manager to manage and optimize payment operations across our platform. In this role, you will be responsible for end-to-end payment workflows, seller and vendor pay-outs, financial reconciliations, and ensuring regulatory compliance. You will collaborate closely with finance, compliance, product, and engineering teams to support seamless payment execution and continuous process improvement. Key Responsibilities Payment Operations Management Handle daily, weekly, and monthly payment cycles, including buyer transactions, seller pay-outs, refunds, and chargebacks. Oversee all marketplace payment activities ensuring timeliness and accuracy. Vendor Payment Execution Manage vendor/seller disbursements through platforms like Stripe Connect, PayPal Pay-outs, and direct bank transfers. Ensure seamless settlement processes and payment tracking. Reconciliation and Financial Reporting Conduct full-cycle reconciliations between platform data, bank statements, and payment gateways. Generate and deliver regular financial reports for internal and external stakeholders. Payment Gateway Oversight Work with product and engineering teams to integrate and maintain payment gateways. Monitor system uptime, transaction success rates, and troubleshoot payment failures. Fraud Detection and Risk Compliance Monitor transactions for suspicious activity or anomalies. Coordinate with risk and compliance teams to maintain KYC/AML protocols. Process Optimization and Automation Evaluate and improve payment processes for speed, accuracy, and scalability. Implement tools and strategies to streamline workflows. Stakeholder Support and Escalation Handling Act as the primary contact for resolving payment-related issues across customer support, vendors, and internal departments. Required Skills And Qualifications Minimum 3 years of experience in payment operations, fintech, marketplace finance, or ecommerce. In-depth knowledge of payment systems, payment gateways, and pay-out mechanisms (ACH, wire transfers, digital wallets, etc.). Strong understanding of reconciliation processes and financial reporting standards. Hands-on experience with platforms like Stripe, Adyen, PayPal, or equivalent. Proficient in Excel or Google Sheets (SQL knowledge is a plus). High attention to detail with the ability to manage large data sets and multiple priorities. Strong written and verbal communication skills. Awareness of financial regulations, including PCI compliance, KYC, and AML standards. Preferred Qualifications (Nice To Have) Experience scaling payment operations in a start-up or high-growth environment. Exposure to international payment processing, multi-currency transactions, or tax handling. Familiarity with finance tools such as NetSuite, QuickBooks, or integrated payment dashboards. Why Work With Us? Be part of a rapidly growing and innovative marketplace company. Play a key role in shaping and scaling core payment infrastructure. Collaborate with high-performing teams across product, tech, and operations. Competitive compensation, career growth opportunities, and a flexible work culture. Skills: risk compliance,payment operations management,paypal,payment operations,payment gateways,excel,integrated payments dashboard,pay-out,quickbooks,financial regulations,fintech,communication,google sheets,payments,process optimization,payment systems,data management,ach,stakeholder support,ecommerce,aml,fraud detection,compliance,international payment,wire transfers,adyen,financial reporting,payment gateway management,financial regulation,payout mechanisms,stripe,bank reconciliation,netsuite,sql,pci compliance,finance,dashboard,multi currency transaction,compliance pci,vendor payment,escalation resolution,tax,pay,automation,marketplace payments,marketplace finance,reconciliation processes,communication skills,pci,startup experience,pay-out mechanisms,kyc,foreign currency transactions,digital wallet,operations,vendor payments,electronic payment processing,connect

Should have at least 2 years of experience in Oracle NetSuite Minimum of 2 full cycle implementation experience in NetSuite End to End process experience in NetSuite with Experience or Exposure in most of the NetSuite tracks like Order Management, Procurement, Supply Chain Management, Warehouse, Finance, HR, CRM Experience on NetSuite Integrations with other applications using SuiteTalk, RESTlets etc Experience on NetSuite SuiteApp, SuiteBuilder, SuiteCommerce etc. Process experience 3 or more NetSuite tracks like Order Management, Procurement, Supply Chain Management, Inventory, Warehouse, CRM, Finance A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge

We are looking for Chartered Accountants or Semi-Qualified Chartered Accountants (with 3 years of articleship experience) who are eager to build a rewarding career in US Accounting or US Taxation . Key Responsibilities: > For US Accounting Roles: Perform bookkeeping and monthly closing activities. Prepare financial statements, bank reconciliations, and general ledger reviews. Assist in accounts payable/receivable, payroll, and cash flow management. Work with US GAAP standards and tools like QuickBooks, Xero, NetSuite, etc. >For US Taxation Roles: Assist in the preparation and review of US tax returns (Individual – 1040, Corporate – 1120, Partnership – 1065, etc.). Conduct tax research and support compliance with IRS and state tax laws. Support clients during tax audits and filings. Work on tax planning strategies under supervision. Candidate Requirements: Qualified Chartered Accountant or Semi-Qualified CA (with minimum 3 years of articleship). Strong accounting fundamentals, including finalisation of accounts, reconciliations, and compliance. Willingness to learn and adapt to US Accounting and Taxation standards. Excellent analytical and communication skills. Familiarity with tools like MS Excel; experience with accounting/tax software is a plus.

Job Title: Associate Location: Vashi, Navi-Mumbai, Maharashtra. Experience: 2 Years and Above Job Type: Full-Time, On-Site Number of Vacancy: 2 Job Description We are seeking a highly organized and detail-oriented individual to join our team as a Finance Executive. You will be responsible for accounting (including processing invoices and banking), managing accounts payable (AP) and accounts receivable (AR) functions, ensuring accuracy, timely processing of transactions, and reconciliation of financial records. Confidentiality, excellent organizational skills and accuracy are important qualifications for this position, as well as the ability to communicate clearly. The ideal candidate for this position is a skilled multi-tasker, is reliable and is committed to consistently meeting deadlines. Responsibilities & Duties  Maintain accurate records of all transactions in the accounting system to ensure financial integrity.  Process and verify vendor invoices, ensuring accuracy and completeness, and follow up on any discrepancies.  Prepare and process payments through various methods, including checks, ACH transfers, and wire transfers.  Reconcile vendor statements and resolve discrepancies promptly to maintain strong vendor relationships.  Assist in month-end and year-end closing activities by ensuring AP-related transactions are properly recorded  Ensure completeness and accuracy in the workflow for invoice booking and payment, adhering to company policies and procedures.  Create and generate a monthly collection report for clients to track outstanding payments.  Reconcile the collection report with bank statements to ensure all payments are accurately recorded.  Create and reconcile the revenue report with the collection report, ensuring alignment in all financial data.  Reconcile payment gateway invoices with the collection report on a monthly basis to ensure accuracy.  Pass accurate and timely revenue-related entries into the accounting system to maintain accurate financial records.  Support the tax department with accurate and timely financial data to ensure smooth compliance with tax regulations.  Assist in getting books of accounts audited by co-ordinating with auditors and providing relevant data  Enable month end and periodical closing reports to management Skills and Qualifications  Bachelor’s Degree in Accounting or related field  Comfortable learning new software  Proficiency in Oracle NetSuite, ERPNext, or similar accounting software.  Extensive experience with data entry, record keeping and computer operation  High proficiency in Microsoft Excel  Excellent attention to detail and accuracy  Experience with financial reconciliation, reporting, and compliance activities. Knowledge of tax-related accounting practices and regulations is a plus. Resource Expectations  Monthly trainings, learning & development under leadership of qualified Chartered Accountants How to Apply: Interested candidates can send their resume with your reason for change of job, current salary, expected salary, notice period and location to stakeholders@altquad.com or reach out to 8356927410, or you can apply to the QR Code mentioned in the JD More about AltQuad: AltQuad Global Website: https://altquad.com/ AltQuad Global LinkedIn: https://www.linkedin.com/company/altquad AltQuad Global Office: Vidya Vihar (W), Mumbai – 400086. AltQuad Global Recruitment Form: https://forms.zohopublic.in/careersaltquadglobalgm1/form/AltQuadGlobalLLPCareerOpportunityApplication/formperma/ehQmf6ezrFAqsRV4KoQz4HjTFpvIM5UzyZrXu8WCaUo

Company Description Katapie Consulting Services is a next-generation technology consulting company specializing in end-to-end Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Integration services. We enable businesses across industries to achieve digital transformation, operational efficiency, and long-term growth with a client-first approach. Role Description The NetSuite Functional Consultant will be responsible for implementing, customizing, and managing NetSuite ERP solutions for clients. Day-to-day tasks include analyzing business processes, gathering requirements, configuring NetSuite, troubleshooting issues, providing user training, and collaborating with cross-functional teams to optimize business operations. The consultant will also be responsible for documenting system functionalities and providing ongoing support to clients. Requirement Must be fluent in French and English. Qualifications Strong Analytical Skills and ability to understand complex business processes Excellent Communication skills for effective interaction with clients and teams Experience in Business Process analysis and optimization Proven Consulting skills in ERP implementations and customizations Understanding of Finance and accounting principles Bachelor's degree in Finance, Business Administration, Computer Science, or related field NetSuite certification is a plus

As NetSuite Solution Architect, you will play a pivotal role in leading the comprehensive implementation and optimization of our NetSuite platform. This position requires a blend of business acumen and technical expertise to ensure seamless integration of NetSuite across all relevant business functions. You will be responsible for automating business processes, integrating advanced AI-driven functionalities and developing robust reporting and analytics solutions within NetSuite. Your role will also involve overseeing the integration of NetSuite with other critical business systems such as Salesforce, Jira, Office 365, PowerBI and Keka (HCM platform ensuring data integrity and consistency. With a focus on maximizing ROI and operational efficiency, you will lead NetSuite-related projects, drive continuous improvement and stay updated on the latest NetSuite features and industry best practices. This is an exciting opportunity for a seasoned professional with a proven track record in NetSuite implementation and optimization, who is eager to leverage cutting-edge technology to drive business success. Responsibilities NetSuite Implementation and Optimization Lead the end-to-end implementation of NetSuite, ensuring seamless integration across all relevant business functions Optimize NetSuite configurations to leverage the full suite of NetSuite functionality Develop and implement best practices for NetSuite usage to maximize ROI and operational efficiency Business Process Automation Identify, eliminate manual workflows by automating them within NetSuite Integrate AI-driven tools to enhance operational efficiency and accuracy Develop or spearhead development of custom scripts and workflows to meet specific business requirements Build trusted internal relationships at every level spanning the organization to identify efficiency opportunities leveraging NetSuite around the globe Technology Implementation and Integration Excellence Lead NetSuite-related projects from inception to completion, including system integrations, data hygiene efforts, platform migrations, reporting and analytics initiatives, ensuring timely delivery and adherence to budget Embrace AI and the cloud, eliminate manual processes, replace discrete Excel analysis with automated dashboards, add analytics to business processes, become expert at integrating technologies at Algoworks Maximize value from key systems by leveraging modules in NetSuite, Salesforce, Jira, Keka, Office 365/SharePoint platforms, PowerBI, etc. Communicate project status, risks and issues to stakeholders effectively AI and Advanced Functionality Utilization Stay abreast of NetSuites AI roadmap and integrate AI functionalities to enhance decision-making and predictive analytics Implement AI-driven features such as intelligent forecasting (e.g. cash forecasting), anomaly detection and automated insights Leverage machine learning models to optimize business processes and improve data accuracy Become one of Algoworks’ key experts on driving AI efficiency programs Reporting and Analytics Integration Design and implement integrated reporting and analytics NetSuite tools to create visually engaging and intuitive dashboards and reports, emphasizing clear communication of complex data through charts, graphs and other visual elements, all within NetSuite Eliminate manual Excel-based reporting by leveraging NetSuite’s native reporting and analytics capabilities Utilize SuiteAnalytics and SuiteAnalytics Workbook to create real-time dashboards and reports System Integration and Data Management Oversee the integration of NetSuite with other business systems such as Salesforce, Jira, Office 365, PowerBI and Keka (HCM) Ensure data integrity and consistency across all integrated systems Develop and maintain data migration strategies and processes, as needed Work with engineers to automate and elevate multiplatform reports using PowerBI Develop and deliver compelling presentations and reports to the CEO, executive team, board members Continuous Process Improvement and Analytics Continuously evaluate, update and improve NetSuite configurations and processes. Implement feedback loops to gather user input and drive system enhancements Stay updated on NetSuite updates, new features and industry best practices.Identify/implement process improvements to enhance efficiency/effectiveness Utilize strong analytical skills to gather and analyze data, identify trends and drive data-driven decision-making. Translate complex data and insights into rigorous, clear, actionable recommendations Qualifications Bachelor's or Master's degree in Information Technology, Business Administration, Accounting or a related field Minimum of 10 years of experience in NetSuite implementation and optimization, ideally with NetSuite certifications (Administrator, SuiteFoundation, ERP Consultant) Proven track record of leading end-to-end NetSuite buildouts and integrations Strong understanding of NetSuite modules and SuiteScript, SuiteFlow and SuiteAnalytics Experience with AI and machine learning integration within ERP systems generally and NetSuite specifically Business acumen and experience in financial management or accounting Strong project management skills with experience in Agile and Scrum methodologies and Jira Ability to translate complex data into clear, actionable insights through visually appealing reports and dashboards Experience creating visually driven presentations to convey complex financial and operational performance and trends clearly and concisely to private equity sponsors, senior leadership and the board Savvy at building trusted internal stakeholder relationships across the org Experience optimizing Netsuite in an IT constellation including Salesforce, Jira, PowerBI, SharePoint and HCM platforms in general (Keka HCM experience is a bonus) Ability to work independently and collaboratively in a fast-paced, global environment Desired Attributes A strategic thinker with a results-oriented mindset A strong communicator with the ability to influence and inspire A rigorous, data-driven professional with a passion for continuous improvement A proactive and adaptable leader with a positive attitude A team player with a collaborative approach A great personality and a fun person to work with A strong attention to detail and accuracy

About the Company The Purchasing Specialist is responsible for managing the acquisition of goods and services for the organization. This role involves vendor negotiation, cost analysis, inventory coordination, and ensuring that materials and supplies are procured in a timely and efficient manner, all while maintaining budget and quality standards. About the Role The Purchasing Specialist is responsible for managing the acquisition of goods and services for the organization. This role involves vendor negotiation, cost analysis, inventory coordination, and ensuring that materials and supplies are procured in a timely and efficient manner, all while maintaining budget and quality standards. Responsibilities Source and evaluate suppliers to ensure high-quality, cost-effective materials. Negotiate pricing and delivery terms with vendors and suppliers. Create, manage, and track purchase orders and requisitions. Analyze market trends to identify new suppliers and cost-saving opportunities. Maintain strong vendor relationships and resolve supply chain issues as they arise. Monitor inventory levels and forecast future supply needs. Collaborate with internal departments (such as Operations, Finance, and Warehouse) to align purchasing with organizational goals. Ensure compliance with company policies and procurement regulations. Maintain and update procurement records and supplier performance data. Prepare and present purchasing reports to management. Qualifications Bachelor's degree in business, Supply Chain Management, or related field. 3+ years of purchasing/procurement experience, ideally in a relevant industry. Strong negotiation and analytical skills. Excellent communication and relationship management abilities. Proficient in Microsoft Excel and ERP systems (e.g., SAP, NetSuite, Oracle). Ability to work independently and prioritize multiple tasks under tight deadlines. Required Skills Excellent verbal communicator with good English. Great writing emails. Strong negotiator. Love working with a fast-paced team. Handle multiple things at a time. Preferred Skills Knowledge of inventory control systems and vendor management. Experience in contract management. Familiarity with international purchasing and import/export regulations (if applicable).

Job Title: Accounts Receivable Associate Position Overview: We are seeking a detail-oriented and reliable Accounts Receivable Associate to support day-to-day AR operations. This role is responsible for processing customer payments, reconciling accounts, managing billing and collections activities, and ensuring timely and accurate reporting. The ideal candidate has strong attention to detail, good communication skills, and a collaborative mindset. Key Responsibilities:  Process customer payments and apply cash receipts to the correct accounts.  Prepare and send invoices to customers in a timely manner.  Monitor customer accounts and follow up on outstanding balances.  Reconcile AR accounts and research payment discrepancies or short payments.  Assist in the preparation of AR aging reports and collection status updates.  Communicate with internal teams and customers to resolve billing or payment issues.  Support the month-end and year-end close processes, including journal entries and account reconciliations.  Maintain accurate records in the AR sub ledger and ensure compliance with internal controls.  Assist with audits by preparing documentation and reports as requested. Qualification & Experience:  Associate’s or Bachelor’s degree in Accounting, Finance, Business, or a related field (or equivalent work experience).  1 to 3 years of experience in accounts receivable or general accounting in multinational companies.  Proficiency in Microsoft Excel and familiarity with accounting with NetSuite or ERP systems (e.g., Oracle, SAP, or similar) is a prerequisite.  Strong attention to detail, accuracy, and organizational skills.  Good written and verbal communication skills.

Responsibilities Oversee creation, organization, and maintenance of project documentation; ensure accuracy, accessibility, and compliance with WSP’s internal audit and quality assurance procedures. Work closely with departments, regional leads, and subject matter experts to gather information, manage document workflows, and ensure timely delivery and distribution of project documents. Create, edit, and review technical documents, manuals, reports, and drawings; maintain registers and schedules for incoming/outgoing information. Manage physical and digital document storage systems; upload documents to EDMS; monitor and improve documentation workflows and processes. Conduct regular audits, check document quality, and ensure compliance with regulatory standards and project procedures. Be in continuous touch with the PM to be on top of any internal or external documentation. Project cost Control Ensure alignment with client expectations and deadlines while coordinating with billing, finance, and project teams to manage accounts receivable, timesheets, expenses, and invoice-related queries. Prepare billing drafts, compile and verify monthly invoices, and ensure accurate manual data entry and mapping to final invoice sheets. Manage project setup, budgeting, task assignments, and closeout activities in Oracle Horizon, including maintaining WBS, time transfers, and compliance checks. Support financial analysis and reporting by using financial systems to track project performance metrics, generate monthly accruals, and assess impacts of scope changes and forecast deviations. Collaborate with design teams to collect engineering progress data for Earned Value (EV) analysis and maintain accurate tracking of planned value, actual cost, and schedule. Act as liaison between GCC India and US teams for project setup, billing, and timesheet coding, while supporting the P&B PMO team in portfolio monitoring. Conduct data integrity checks, audits, and maintain project documentation including lessons-learned databases and meeting records. Should have extensive knowledge of working with ERP for project creation and maintenance. Should be able to create and track change order and identify, quantify and mitigate risk acting as a buddy to the PM. Project Scheduler Create, update, and maintain resource- and cost-loaded project schedules using Microsoft Project (MSP) or Primavera P6, based on stakeholder input, proposals, and scope documents. Develop activity lists, identify critical paths, and notify teams of key activities and schedule risks. Monitor project progress, detect deviations, and support recovery planning and schedule forecasting. Assess and report impacts of changes to baseline schedules and milestones, ensuring timely updates and resolution tracking. Support bids and proposals by preparing preliminary schedules and timelines. Use Earned Value Management (EVM) and financial systems to analyze and report project performance and KPIs. Maintain accurate Work Breakdown Structures (WBS) and integrate project schedules under an Enterprise Project Structure (EPS). Procurement Specialist: Draft and prepare supplier and subcontractor contracts in alignment with prime contract requirements, ensuring all necessary terms are accurately flowed down; support the US team in contract finalization and negotiation. Track contract performance, manage renewals and extensions, and maintain organized contract documentation and repository. Creation and renewal of Work Orders (WOs) and timely vendor invoice updates in Oracle Horizon ERP. Build and maintain strong working relationships with suppliers and subcontractors, monitor their performance, and ensure timely payments in coordination with the Accounts Payable team. Collaborate with Project Managers, and Finance to monitor project expenses, resolve contract-related queries, and ensure compliance with internal procurement policies and regulatory requirements. Coordinate procurement requests from project teams, provide operational support, and assist in internal procurement audits and training. Utilize analytics and forecasting tools to support procurement planning, maintain accurate procurement records in Oracle, and contribute to continuous improvement through industry best practices. Key Competencies / Skills: Proficient in MS Office Suite, especially Advanced Excel; experience with Oracle ERP (Horizon/NetSuite), Power BI is a plus. Skilled in project scheduling tools like Primavera P6, Microsoft Project (MSP), and SmartSheets. Familiar with documentation control platforms such as Aconex, Autodesk, ProjectWise. Strong understanding of Earned Value Management (EVM) and financial systems related to project control. Combined minimum 7 years of experience in project scheduling, cost control, documentation, and procurement. Experience supporting procurement functions, including vendor coordination and invoice tracking. Strong analytical and quantitative skills with attention to detail and data accuracy. Excellent planning, organizational, and time management abilities; capable of handling multiple priorities and tight deadlines. Skilled in forecasting, reporting, and maintaining accurate project records and WBS structures. Strong coordination and problem-solving abilities; able to work independently and in teams. Exceptional written, verbal, and presentation skills. Proven ability to build and maintain relationships with internal teams and external stakeholders. Self-motivated, proactive, and open to new challenges. Adopts a “Best for WSP” approach in daily activities. Flexible with work timings to support US-based project teams across time zones. Qualifications Engineering degree with project management experience or master’s degree in construction management or project management is preferred Minimum of 7 to Maximum 9 years of experience project management with Engineering / professional services consultants. Excellent written and verbal communication skills. CAPM-PMI / PMP certifications would be an added advantage. About Us WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come. With approximately 4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than 73,000 globally , in 550 offices across 40 countries , we engineer projects that will help societies grow for lifetimes to come. At “WSP” we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise. www.wsp.com We are Passionate people doing purposeful and sustainable work that helps shape our communities and the future. A collaborative team that thrives on challenges and unconventional thinking. A network of experts channeling our curiosity into creating solutions for complex issues. Inspired by diversity, driven by inclusion, we work with passion and purpose. Working with Us At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Our Hybrid Working Module With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model. Maximize collaboration. Maintain product quality and cultural integrity. Balance community, collaboration, opportunity, productivity, and efficiency. Health, Safety and Wellbeing Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our “Making Health and Safety Personal” initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years. Inclusivity and Diversity WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background. Imagine a better future for you and a better future for us all. Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far. With us, you can. Apply today. NOTICE TO THIRD PARTY AGENCIES: WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

As a General Ledger Accountant based in Delhi NCR and working remotely with US Timings, you will play a crucial role in ensuring the accuracy and integrity of financial data for our USA-based client. Your responsibilities will include preparing and posting journal entries, conducting balance sheet reconciliations, analyzing departmental expenses, and delivering timely financial reporting. Moreover, you will actively participate in process improvement initiatives, handle special projects, and ensure compliance with GAAP standards. To excel in this role, you should hold a CA (Intermediate) to Full CA certification with a minimum of 4-6 years of relevant post-qualification experience. Proficiency in GAAP, hands-on experience with NetSuite or other ERP systems, and advanced skills in MS Excel and Microsoft Office are essential. Your strong organizational skills, attention to detail, and excellent communication abilities will be key in successfully navigating this dynamic and fast-paced environment. Your working hours will align with US Timings initially, with the possibility of review after a few months. The salary range for this position is between INR 6 Lacs to INR 9 Lacs, with further discussions expected. If you are ready to take on this exciting opportunity and meet the qualifications mentioned, we encourage you to share your resume with us at team@turbotechgbs.com.,

We have an urgent hiring requirement for a US Bookkeeper (US Accounting Domain) based in Ahmedabad. The shift time for this position is from 2pm to 11pm. About the Role: As a US Bookkeeper in the US Accounting Domain, you will be responsible for ensuring compliance with US GAAP for all accounting activities. This includes maintaining accurate records following internal controls and accounting standards. You will also be tasked with generating and analyzing financial reports from Stripe and Square, reconciling transaction data, and ensuring seamless integration with the company's accounting system. Additionally, you will assist in preparing monthly, quarterly, and annual financial statements, ensuring efficient and accurate completion of all closing procedures. Qualifications & Experience: Educational Background: - CA (Chartered Accountant) or CA Inter (Intermediate) or a master's degree with relevant experience. Experience: - Minimum of 2 years of experience in bookkeeping or accounting, with expertise in US division accounting functions. - Proficiency in GAAP-based accounting practices and financial reporting. - In-depth knowledge of inventory management, gross margin tracking, and related reconciliations. - Hands-on experience with complex balance sheet transactions, including Equity SWAPS and SAFE agreements. - Strong familiarity with Stripe and Square platforms, including reporting and reconciliation. - Experience in QuickBooks Online OR Netsuite is a must. Skills: - Strong understanding of accounting software and advanced Excel skills. - Attention to detail and accuracy in financial transactions and reporting. - Strong organizational and communication skills. - Ability to work independently and manage multiple priorities. Other Requirements: - Immediate joiner preferred. This is a full-time position with food provided at the work location. Candidates should be available to join immediately. Interested applicants can send their updated resume to shailesh@safebooksglobal.com OR jobs@safebooksglobal.com. Benefits: - Food provided Work Location: In person,

About The Position Velosio is looking for a Project Specialist to be an integral member of the Operations Team. As a Project Specialist at Velosio, you will be responsible for managing the financial aspects of client projects, ensuring accurate and timely billing in accordance with contract terms. This role requires strong attention to detail, excellent organizational skills, and the ability to collaborate with project managers, clients, and the finance team to ensure all billing is complete, accurate, and aligned with company policies. Your Day Might Look Like Prepare and process client invoices based on project milestones, time and materials, or other contract terms. Review project contracts, budgets, and change orders to ensure accurate billing. Collaborate with project managers to verify billing details, timelines, and deliverables. Monitor project billing status and follow up on unbilled items or billing discrepancies. Reconcile billing data with project accounting and financial reports. Maintain accurate records of billed, unbilled, and collected amounts. Support month-end closing activities related to project revenue and billing. Respond to client inquiries and resolve billing issues in a timely and professional manner. Assist with internal and external audits by providing supporting documentation and analysis. Continuously improve billing processes and procedures for efficiency and compliance. What You'll Bring Bachelor’s degree or equivalent experience in Accounting or Finance 3-5 years project time & expense billing in a fast-paced environment a must Previous experience with data validation and analysis preferred Strong work ethic and ability to work both alone and as a member of a team Versatile and able to multitask, handling multiple projects or responsibilities at once Excellent attention to detail with the ability to recognize discrepancies Strong oral and written communication skills Ability to learn new software/tools with minimal supervision Preferred advanced skills with Excel Who We Are At Velosio, we focus on what matters most - our people. We are a values-driven organization committed to delivering an outstanding employee experience to all our team members. Velosio’s years of experience with business applications translate to a deep bench of tenured team members with competency across enterprise resource management (ERP), customer relationship management (CRM), and cloud services. We have earned recognition from Microsoft as a top 1% performing partner worldwide and an emerging NetSuite leader. We have strategic independent software vendor (ISV) partnerships and a portfolio of solution and service offerings to accelerate what’s next for business. Our mission is to enable clients to realize business value faster, simplify the process of deploying technology, acquire deeper data-driven insights, and explore ongoing innovation to drive business forward. We support the entire Microsoft Dynamics portfolio, Office 365 family and Azure services. Velosio is the only Microsoft Cloud Distributor that specializes in Dynamics 365 and is a prominent Microsoft Master VAR. Headquartered in Columbus, Ohio, Velosio’s 400 employees serve over 4,000 clients. Beyond our expertise, as a Velosio team member, you can leverage the Velosio award winning culture - a network of top-notch peers, day-to-day flexibility, career development resources and the largest incentive opportunities in the industry. Some Reasons You Might Like Working With Us At Velosio, YOU MATTER. Due to our proven commitment to delivering an exemplary employee experience, Velosio was awarded Best Company Culture and Best Company for Women by Comparably in 2023, 2022 and 2021, in addition to Best Company for Career Growth , Best Perks & Benefits , and Best Leadership Team by Comparably in 2022 and 2023! About Access the following link to see why 100% of current Velosio team members feel their company is invested in their career growth, 99% of current Velosio employees feel their manager cares about them as a person, and 99% of current Velosio team members look forward to interacting with their coworkers every day: https://www.comparably.com/companies/velosio At Velosio, YOUR WELLNESS MATTERS. Benefits We know one size doesn't fit all, which is why we offer a comprehensive benefits package that allows our team members to create a personalized plan best suited for their unique needs, including: 3 Medical Insurance options with a company contribution to HSA 3 Dental Insurance options including adult orthodontics 3 Vision Insurance options Unlimited PTO! Remote working environment 401k Match 50% of the first 6% StayWell Program - a cash reimbursement up to $600 a year toward Wellness Quarterly Incentive Program

Responsibilities Document Control: Oversee creation, organization, and maintenance of project documentation; ensure accuracy, accessibility, and compliance with WSP’s internal audit and quality assurance procedures. Work closely with departments, regional leads, and subject matter experts to gather information, manage document workflows, and ensure timely delivery and distribution of project documents. Create, edit, and review technical documents, manuals, reports, and drawings; maintain registers and schedules for incoming/outgoing information. Manage physical and digital document storage systems; upload documents to EDMS; monitor and improve documentation workflows and processes. Conduct regular audits, check document quality, and ensure compliance with regulatory standards and project procedures. Be in continuous touch with the PM to be on top of any internal or external documentation. Project cost Control Ensure alignment with client expectations and deadlines while coordinating with billing, finance, and project teams to manage accounts receivable, timesheets, expenses, and invoice-related queries. Prepare billing drafts, compile and verify monthly invoices, and ensure accurate manual data entry and mapping to final invoice sheets. Manage project setup, budgeting, task assignments, and closeout activities in Oracle Horizon, including maintaining WBS, time transfers, and compliance checks. Support financial analysis and reporting by using financial systems to track project performance metrics, generate monthly accruals, and assess impacts of scope changes and forecast deviations. Collaborate with design teams to collect engineering progress data for Earned Value (EV) analysis and maintain accurate tracking of planned value, actual cost, and schedule. Act as liaison between GCC India and US teams for project setup, billing, and timesheet coding, while supporting the P&B PMO team in portfolio monitoring. Conduct data integrity checks, audits, and maintain project documentation including lessons-learned databases and meeting records. Should have extensive knowledge of working with ERP for project creation and maintenance. Should be able to create and track change order and identify, quantify and mitigate risk acting as a buddy to the PM. Project Scheduler Create, update, and maintain resource- and cost-loaded project schedules using Microsoft Project (MSP) or Primavera P6, based on stakeholder input, proposals, and scope documents. Develop activity lists, identify critical paths, and notify teams of key activities and schedule risks. Monitor project progress, detect deviations, and support recovery planning and schedule forecasting. Assess and report impacts of changes to baseline schedules and milestones, ensuring timely updates and resolution tracking. Support bids and proposals by preparing preliminary schedules and timelines. Use Earned Value Management (EVM) and financial systems to analyze and report project performance and KPIs. Maintain accurate Work Breakdown Structures (WBS) and integrate project schedules under an Enterprise Project Structure (EPS). Procurement Specialist : Draft and prepare supplier and subcontractor contracts in alignment with prime contract requirements, ensuring all necessary terms are accurately flowed down; support the US team in contract finalization and negotiation. Track contract performance, manage renewals and extensions, and maintain organized contract documentation and repository. Creation and renewal of Work Orders (WOs) and timely vendor invoice updates in Oracle Horizon ERP. Build and maintain strong working relationships with suppliers and subcontractors, monitor their performance, and ensure timely payments in coordination with the Accounts Payable team. Collaborate with Project Managers, and Finance to monitor project expenses, resolve contract-related queries, and ensure compliance with internal procurement policies and regulatory requirements. Coordinate procurement requests from project teams, provide operational support, and assist in internal procurement audits and training. Utilize analytics and forecasting tools to support procurement planning, maintain accurate procurement records in Oracle, and contribute to continuous improvement through industry best practices. Key Competencies / Skills: Proficient in MS Office Suite, especially Advanced Excel; experience with Oracle ERP (Horizon/NetSuite), Power BI is a plus. Skilled in project scheduling tools like Primavera P6, Microsoft Project (MSP), and SmartSheets. Familiar with documentation control platforms such as Aconex, Autodesk, ProjectWise. Strong understanding of Earned Value Management (EVM) and financial systems related to project control. Combined minimum 7 years of experience in project scheduling, cost control, documentation, and procurement. Experience supporting procurement functions, including vendor coordination and invoice tracking. Strong analytical and quantitative skills with attention to detail and data accuracy. Excellent planning, organizational, and time management abilities; capable of handling multiple priorities and tight deadlines. Skilled in forecasting, reporting, and maintaining accurate project records and WBS structures. Strong coordination and problem-solving abilities; able to work independently and in teams. Exceptional written, verbal, and presentation skills. Proven ability to build and maintain relationships with internal teams and external stakeholders. Self-motivated, proactive, and open to new challenges. Adopts a “Best for WSP” approach in daily activities. Flexible with work timings to support US-based project teams across time zones. Qualifications Engineering degree with project management experience or master’s degree in construction management or project management is preferred Minimum of 7 to Maximum 9 years of experience project management with Engineering / professional services consultants. Excellent written and verbal communication skills. CAPM-PMI / PMP certifications would be an added advantage. About Us WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come. With approximately 4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than 73,000 globally , in 550 offices across 40 countries , we engineer projects that will help societies grow for lifetimes to come. At “WSP” we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise. www.wsp.com We are Passionate people doing purposeful and sustainable work that helps shape our communities and the future. A collaborative team that thrives on challenges and unconventional thinking. A network of experts channeling our curiosity into creating solutions for complex issues. Inspired by diversity, driven by inclusion, we work with passion and purpose. Working with Us At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Our Hybrid Working Module With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model. Maximize collaboration. Maintain product quality and cultural integrity. Balance community, collaboration, opportunity, productivity, and efficiency. Health, Safety and Wellbeing Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our “Making Health and Safety Personal” initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years. Inclusivity and Diversity WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background. Imagine a better future for you and a better future for us all. Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far. With us, you can. Apply today. NOTICE TO THIRD PARTY AGENCIES: WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

Responsibilities Document Control: Oversee creation, organization, and maintenance of project documentation; ensure accuracy, accessibility, and compliance with WSP’s internal audit and quality assurance procedures. Work closely with departments, regional leads, and subject matter experts to gather information, manage document workflows, and ensure timely delivery and distribution of project documents. Create, edit, and review technical documents, manuals, reports, and drawings; maintain registers and schedules for incoming/outgoing information. Manage physical and digital document storage systems; upload documents to EDMS; monitor and improve documentation workflows and processes. Conduct regular audits, check document quality, and ensure compliance with regulatory standards and project procedures. Be in continuous touch with the PM to be on top of any internal or external documentation. Project cost Control Ensure alignment with client expectations and deadlines while coordinating with billing, finance, and project teams to manage accounts receivable, timesheets, expenses, and invoice-related queries. Prepare billing drafts, compile and verify monthly invoices, and ensure accurate manual data entry and mapping to final invoice sheets. Manage project setup, budgeting, task assignments, and closeout activities in Oracle Horizon, including maintaining WBS, time transfers, and compliance checks. Support financial analysis and reporting by using financial systems to track project performance metrics, generate monthly accruals, and assess impacts of scope changes and forecast deviations. Collaborate with design teams to collect engineering progress data for Earned Value (EV) analysis and maintain accurate tracking of planned value, actual cost, and schedule. Act as liaison between GCC India and US teams for project setup, billing, and timesheet coding, while supporting the P&B PMO team in portfolio monitoring. Conduct data integrity checks, audits, and maintain project documentation including lessons-learned databases and meeting records. Should have extensive knowledge of working with ERP for project creation and maintenance. Should be able to create and track change order and identify, quantify and mitigate risk acting as a buddy to the PM. Project Scheduler Create, update, and maintain resource- and cost-loaded project schedules using Microsoft Project (MSP) or Primavera P6, based on stakeholder input, proposals, and scope documents. Develop activity lists, identify critical paths, and notify teams of key activities and schedule risks. Monitor project progress, detect deviations, and support recovery planning and schedule forecasting. Assess and report impacts of changes to baseline schedules and milestones, ensuring timely updates and resolution tracking. Support bids and proposals by preparing preliminary schedules and timelines. Use Earned Value Management (EVM) and financial systems to analyze and report project performance and KPIs. Maintain accurate Work Breakdown Structures (WBS) and integrate project schedules under an Enterprise Project Structure (EPS). Procurement Specialist : Draft and prepare supplier and subcontractor contracts in alignment with prime contract requirements, ensuring all necessary terms are accurately flowed down; support the US team in contract finalization and negotiation. Track contract performance, manage renewals and extensions, and maintain organized contract documentation and repository. Creation and renewal of Work Orders (WOs) and timely vendor invoice updates in Oracle Horizon ERP. Build and maintain strong working relationships with suppliers and subcontractors, monitor their performance, and ensure timely payments in coordination with the Accounts Payable team. Collaborate with Project Managers, and Finance to monitor project expenses, resolve contract-related queries, and ensure compliance with internal procurement policies and regulatory requirements. Coordinate procurement requests from project teams, provide operational support, and assist in internal procurement audits and training. Utilize analytics and forecasting tools to support procurement planning, maintain accurate procurement records in Oracle, and contribute to continuous improvement through industry best practices. Key Competencies / Skills: Proficient in MS Office Suite, especially Advanced Excel; experience with Oracle ERP (Horizon/NetSuite), Power BI is a plus. Skilled in project scheduling tools like Primavera P6, Microsoft Project (MSP), and SmartSheets. Familiar with documentation control platforms such as Aconex, Autodesk, ProjectWise. Strong understanding of Earned Value Management (EVM) and financial systems related to project control. Combined minimum 7 years of experience in project scheduling, cost control, documentation, and procurement. Experience supporting procurement functions, including vendor coordination and invoice tracking. Strong analytical and quantitative skills with attention to detail and data accuracy. Excellent planning, organizational, and time management abilities; capable of handling multiple priorities and tight deadlines. Skilled in forecasting, reporting, and maintaining accurate project records and WBS structures. Strong coordination and problem-solving abilities; able to work independently and in teams. Exceptional written, verbal, and presentation skills. Proven ability to build and maintain relationships with internal teams and external stakeholders. Self-motivated, proactive, and open to new challenges. Adopts a “Best for WSP” approach in daily activities. Flexible with work timings to support US-based project teams across time zones. Qualifications Engineering degree with project management experience or master’s degree in construction management or project management is preferred Minimum of 7 to Maximum 9 years of experience project management with Engineering / professional services consultants. Excellent written and verbal communication skills. CAPM-PMI / PMP certifications would be an added advantage. About Us WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come. With approximately 4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than 73,000 globally , in 550 offices across 40 countries , we engineer projects that will help societies grow for lifetimes to come. At “WSP” we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise. www.wsp.com We are Passionate people doing purposeful and sustainable work that helps shape our communities and the future. A collaborative team that thrives on challenges and unconventional thinking. A network of experts channeling our curiosity into creating solutions for complex issues. Inspired by diversity, driven by inclusion, we work with passion and purpose. Working with Us At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. Our Hybrid Working Module With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model. Maximize collaboration. Maintain product quality and cultural integrity. Balance community, collaboration, opportunity, productivity, and efficiency. Health, Safety and Wellbeing Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our “Making Health and Safety Personal” initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years. Inclusivity and Diversity WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background. Imagine a better future for you and a better future for us all. Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far. With us, you can. Apply today. NOTICE TO THIRD PARTY AGENCIES: WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

The Senior Integration Engineer will design, develop, and implement automations & integrations between various systems and applications. This role will collaborate with cross-functional teams to understand business requirements, translate them into efficient and scalable integration solutions, and drive continuous improvement in automation processes. The ideal candidate will have a strong understanding of enterprise systems, APIs, cloud-based technologies, and integration architecture. What You’ll Do ● Develop, design, and implement common architecture patterns, including microservices, event-driven architecture, and service-oriented architecture ● Design, develop, and implement integrations using the Workato platform to connect various systems and applications ● Collaborate with business stakeholders and technical teams to gather automation & integration requirements and translate them into technical specifications ● Build and maintain integration workflows, recipes, and connectors within the Workato platform ● Perform testing and debugging of integrations to ensure accuracy, reliability, and performance ● Monitor and troubleshoot integration issues, providing timely resolution and support ● Document integration processes, workflows, and configurations for future reference ● Stay up-to-date with the latest trends and best practices in integration technologies and tools ● Collaborate with cross-functional teams to ensure seamless integration of systems and applications ● Provide technical guidance and support to team members and end-users What You’ll Need ● Minimum qualifications ● 5+ years of proven experience as a Workato Integration Engineer or similar type of integration role ● Bachelor's degree in Computer Science, Information Systems, or an equivalent combination of education and experience ● Proficiency in at least one scripting language (Python, JavaScript, or similar) ● Experience with version control systems (Git) and CI/CD pipelines ● Strong SQL and database management skills across multiple database systems ● Experience with JSON, XML, and other data interchange formats Preferred qualifications ● Strong knowledge of integration concepts, methodologies, and best practices ● Proficiency in Workato platform and its features, including connectors, recipes, and workflows ● Strong proficiency in RESTful APIs and web services, with a deep understanding of API design principles and best practices ● Knowledge of integration patterns, data transformation, and ETL processes ● Experience in implementing integration projects, including complex enterprise systems and cloud business apps ● Familiarity with cloud-based systems and applications, such as Workiva, Salesforce, Marketo, Anaplan/Adaptive, NetSuite/SAP/Oracle, FinancialForce/Open Air, Gainsight, Xactly, etc ● Proactive in problem-solving, ready to take on additional initiatives and responsibilities as they arise ● Demonstrated success on high performing integration engineering teams ● Excellent written and oral communication skills, conveying complex technical concepts to non-technical audiences ● Ability to work independently and manage multiple projects simultaneously ● Knowledge of other integration platforms, such as MuleSoft or Dell Boomi, is a plus

What You'll Do Avalara is an AI-first company. We expect every engineer, manager, and leader to actively leverage AI to enhance productivity, quality, innovation, and customer value. AI is embedded in our workflows, decision-making, and products — and success at Avalara requires embracing AI as an essential capability, not an optional tool. Join a collaborative integration team that values clean architecture, reusable components, and operational excellence. You'll work on high-impact integrations that connect Avalara's business and product systems—ensuring automation at scale and supporting mission-critical operations. As part of the Integration Platform Service team within Business Technology, your work will directly support Avalara's growth and operational efficiency. What Your Responsibilities Will Be You'll develop, maintain, and troubleshoot Avalara's integration ecosystem using Boomi, handling everything from new features and enhancements to issue resolution. You'll build scalable, resilient integrations across platforms like Salesforce, NetSuite, Workday, and Marketo using the best tools and techniques. Collaborating with stakeholders from various teams, you'll translate business needs into elegant integration solutions. You'll also contribute to Agile ceremonies as part of our scrum-based development process. You will report to Manager, Business Integrations. What You’ll Need To Be Successful 3+ years of hands-on experience developing integrations with Boomi Proven ability to integrate cloud-based business systems such as Salesforce and NetSuite Solid understanding of REST APIs and API lifecycle management Proficiency in a programming language such as JavaScript, Java, or Python Strong knowledge of SQL and relational database best practices Experience with cloud infrastructure platforms like AWS or Google Cloud A passion for learning and exploring new technologies—including AI-driven tools How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do The Technical Account Manager is responsible for technical ticket management, strengthening customer satisfaction and expediting solutions for Enterprise customers. This requires being the technical escalation and point, across multiple products to meet support entitlement requirements, providing an optimized customer experience. You will report to the Manager, Technical Support. You will work from the Pune office. What Your Responsibilities Will Be Manage ticket workload, following KPIs, SLAs, CSAT, and TTR goals. Manage enterprise support requests through resolution. Conduct detailed ticket analysis, troubleshooting, and issue replication. Experience establishing communication and engagement with prospects with customers and maintain accurate records in the case tracking system. Provide advanced knowledge on AvaTax, ECM, and SaaS ERP connectors like Microsoft Dynamics, NetSuite, and Oracle. Participate in troubleshooting sessions, replicating issues, and hosting meetings with customers to address technical requests, providing communications. What You’ll Need To Be Successful At least 3 years of experience supporting enterprise-level software and customers, demonstrating your ability to handle complex technical issues in SaaS solutions. Experienced with a mainstream ERP/CRM/Accounting software package: NetSuite, Microsoft Dynamics/D365/AX, SAP S/4 Hana, SageX, Salesforce, Magento, Oracle, Shopify, Workday or similar eComm systems is required. Judgment and skills in managing and maintaining customer relationships, being an advocate for their needs. Abilities in troubleshooting, root cause analysis, and providing proactive solutions based on data analysis and ticket trends. Proficiency in Salesforce for ticket queue management, including ticket assignment, workload analysis, and advanced ticket driver analysis. Familiarity with API testing tools like Postman and an excellent understanding of API functionality, database analysis, and data manipulation. Experience working collaboratively across multiple teams, demonstrating your ability to navigate complex organizational structures, technical solutions and drive customer-focused solutions. Require work during US business hours across multiple time zones. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do The Technical Account Manager (TAM) is a critical member of Avalara’s customer support organization, responsible for managing technical tickets, ensuring timely resolution, and driving customer satisfaction for our Enterprise customers . In this role, you will serve as the primary technical point of contact and escalation owner across multiple Avalara products, ensuring that support entitlement requirements are met and exceeded. You will be accountable for delivering an optimized, high-touch support experience by proactively addressing customer needs, coordinating cross-functional resolutions, and fostering trusted relationships. What Your Responsibilities Will Be Manage enterprise-level technical support requests through to resolution, ensuring a timely and effective response. Monitor and maintain ticket workload, tracking against KPIs, SLAs, CSAT, and TTR targets. Conduct in-depth ticket analysis, advanced troubleshooting, and issue replication. Establish and maintain clear communication and engagement with customers, keeping case records up to date in the tracking system. Provide advanced technical expertise on AvaTax, ECM, and SaaS ERP connectors (e.g., Microsoft Dynamics, NetSuite, Oracle). Lead troubleshooting sessions and host technical meetings with customers to address complex support needs and communicate progress and solutions effectively. What You’ll Need To Be Successful Minimum 3 years of experience supporting enterprise-level SaaS solutions and customers. Hands-on experience with mainstream ERP/CRM/accounting platforms such as NetSuite, Microsoft Dynamics/D365, SAP S/4Hana, Oracle, Salesforce, Magento, Shopify, SageX, or Workday. Strong judgment and skills in managing and maintaining long-term customer relationships. Proficiency in troubleshooting, root cause analysis, and delivering data-driven solutions. Experience with Salesforce for case management, ticket assignment, and driver analysis. Familiarity with API testing tools (e.g., Postman) and solid understanding of API integration and database-level diagnostics. Proven ability to navigate complex technical environments and organizational structures. Must be comfortable working US business hours across multiple time zones. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do What Will You Do Technical Expertise & Customer Support: Serve as a Subject Matter Expert for AvaTax and related Connectors, providing in-depth technical support to customers and internal teams via email and direct interaction, ensuring timely and accurate issue resolution. Issue Management & Collaboration: Troubleshoot technical problems, document all customer interactions, escalate complex issues to engineering, and collaborate with cross-functional teams including engineering and product management to drive solutions. Customer-Centric Approach: Uphold Avalara’s ‘Cult of the Customer’ philosophy by improving customer satisfaction through process enhancement, workflow optimization, and achieving performance metrics. Flexible Work Schedule: Support customers across US and/or EMEA time zones, with availability for afternoon, evening, or night shifts as required. What Your Responsibilities Will Be Customer Support & Issue Resolution: Serve as a primary contact for external customers via phone, chat, and email, owning Tier 2 technical issues for AvaTax and related Connectors through to resolution while maintaining high-quality documentation and meeting SLA/CSAT targets. Technical Proficiency & Problem Solving: Develop intermediate to advanced knowledge of AvaTax, Connectors, and the Avalara product portfolio; set up test environments, reproduce and log bugs in Jira, and proactively identify potential issues through system monitoring and usage analysis. Collaboration & Continuous Improvement: Work closely with Tier 1/2 teams, QA, and cross-functional departments to drive process improvements, contribute feedback to product teams, and support internal and external training initiatives through documentation. Documentation & Accountability: Create and maintain user-friendly support content (e.g., FAQs, manuals, guides), adhere to company policies, and take on additional responsibilities as needed to support team goals and deadlines. What You’ll Need To Be Successful Education & Experience: Bachelor’s in engineering, MCA, or MCS with 3+ years in technical support for software/SaaS products, including 1.5+ years in support-focused roles, and hands-on expertise with APIs and mainstream ERP/CRM/Accounting platforms (e.g., NetSuite, SAP, Salesforce, Oracle, etc.). Technical & Analytical Skills: Strong problem-solving capabilities, advanced Microsoft Excel proficiency, experience with support ticketing systems, and proven ability to manage support queues and complex case escalations independently. Customer Focus & Communication: Excellent written and verbal communication skills, with a customer-first mindset, effective relationship management, and the ability to navigate challenging situations professionally. Work Ethic & Soft Skills: Demonstrates Avalara Success Traits (Ownership, Urgency, Humility, Simplicity, Adaptability, Curiosity), with high organizational skills, self-motivation, sound business judgment, and a collaborative, cross-functional working style. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do The Technical Support Engineer is the Subject Matter Expert providing in-depth technical expertise and analysis supporting our customers and internal Avalara departments for AvaTax and all related Connectors. You will work directly with customers, responding to email requests promptly, working with Avalara engineers to resolve issues, and participating in engineering and product management meetings. You will document each customer contact, troubleshoot technical issues, escalate to engineering, and manage issues through to resolution. You will have to work from Pune location and need to work in US or EMEA business hours, afternoon, evening, or night work across multiple time zones. You will report to Manager, Product Support What Your Responsibilities Will Be You will be front line contact for external customers by answering technical support telephone calls, chats and emails Answer questions and troubleshoot issues related to use of SaaS software applications You will be a contact for external customers by answering technical support telephone calls, chats, and emails. Oversee Tier 2 AvaTax and related Connector technical issues through resolution. Attain intermediate/experienced proficiency in the primary tasks and technical workings for AvaTax and related Connectors, and all Avalara services. Comprehend technical interoperability for products in Avalara Portfolio. Manage personal ticket workload to meet department Service level agreements and CSAT goals, with expected clarity and quality of documentation. Collaborate with Tier 1/2 teams and the department QA team for process improvement and training. Set up test environments to verify reported software bugs and record in our issue tracking system – Jira. What You’ll Need To Be Successful 3+ years in a technical support environment supporting software or SaaS products. In depth technical expertise in Application Support or Product Support Experience with a mainstream ERP/CRM/Accounting software package, such as: NetSuite, Microsoft Dynamics/D365/AX, SAP S/4 Hana, SageX, Salesforce, Magento, Oracle, Shopify, or similar systems. Willingness to work in 24/7 environment. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do You will report to the Manager, Technical Support. You will work from the Pune office full fledged. The Technical Support Expert serves as a Subject Matter Expert (SME) for AvaTax, ECM, and related Connector products, providing top-tier technical expertise and analysis to support Avalara's customers. You will mentor and advise across the support ecosystem, handling escalations, documenting customer interactions, troubleshooting issues, escalating to engineering and ensuring resolution. The Expert is also maintain Avalara's 'Cult of the Customer' philosophy, with a focus on enhancing overall customer satisfaction. What Your Responsibilities Will Be You will be a Subject Matter Expert on Avalara product integrations. You will mentor and advise support teams and associated PODs. You will simplify customer interactions for support requests. You will manage and resolve Level 3 technical issues for AvaTax, ECM, and related Connectors. You will conduct detailed ticket analysis, troubleshooting, and issue replication. You will experience interpreting and responding to customer requests with customers and maintain accurate records in the case tracking system. You will provide expert knowledge on AvaTax, ECM, and SaaS ERP connectors like Microsoft Dynamics, NetSuite, and Oracle. You will manage ticket workload to meet department Service level agreements(SLA's), CSAT, and TTR goals with high documentation quality. You will handle technical escalations requiring assistance from other departments and partners. You will advocate for the customer within Avalara, leading issues to resolution across departments. What You’ll Need To Be Successful 4+ years of experience in Advanced Technical Support, Product/Project Management, QA, Business Analysis, or Engineering in SaaS ERP solutions. Expertise in supporting SaaS solutions, with a focus on APIs and 2+ years of API/Web Services experience. Proficient in API and workflow analysis across ERP, e-Commerce, and Marketplace platforms. Experience with ERP/CRM/Accounting software like NetSuite, Microsoft Dynamics, SAP S/4 Hana, SageX, Salesforce, Magento, Oracle, Shopify, Workday, or similar systems is required. Advanced troubleshooting and escalation skills. Proficient in API testing tools like Postman. Experience collaborating and advocating for customers. Advanced customer relationship, call management, and Microsoft Office skills. Work during US business hours across multiple time zones. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

What You'll Do A billing manager with Zuora, Salesforce, and NetSuite experience oversees billing processes, manages systems like Zuora and NetSuite, and ensures seamless integration with Salesforce for Billing processes and other departments. We are looking for expertise in billing principles, subscription management, and revenue recognition, along with to lead teams and improve processes. What Your Responsibilities Will Be Job Responsibilities – Billing Manager Billing Operations Management Oversee end-to-end billing, including invoice generation, validation, and posting. Ensure accurate billing using Salesforce CPQ & Billing. Process usage-based billing. Salesforce CPQ & Billing Configuration Manage billing triggers tied to quote/order lifecycle. Collaborate with Sales Ops on quote-to-cash workflows. Dispute & Escalation Handling Resolve billing disputes coordination with Customer Success and Support. Be a contact for internal and external billing escalations. Reporting and Reconciliation Produce billing and AR reports using Salesforce and other tools. Lead monthly reconciliation efforts. Process Improvement & Automation Identify inefficiencies and lead automation in CPQ-Billing processes. Recommend enhancements to reduce manual work. Team Leadership Manage and also mentor billing analysts. Set Service level agreements, track performance metrics, and align with business goals. Cross_functional Collaboration Partner with Sales, Legal, RevOps, and Engineering to improve quote-to-cash. Support system upgrades and new product launches affecting billing. Required Skills Zuora: Good understanding and hands-on experience with Zuora Billing, Subscription Management, and Payments. Salesforce: Experience with Salesforce CPQ and Billing, including configuration, workflows, and integration with other systems. NetSuite: NetSuite's billing and financial modules. Billing Principles: 5+ years of experience with billing processes, revenue recognition, and accounting practices. Identify_ troubleshoot_ and resolve billing discrepancies and system-related issues. Project Management: Ability to manage billing-related projects and also plans. What You’ll Need To Be Successful A degree in business administration in finance. Experience – 10+ in billing domain. Maintain attention to detail and support accuracy in financial tasks. Work with financial and numerical data. Manage daily responsibilities and task prioritisation with ease. When needed and on assigned tasks. Good command at verbally and in writing. You will report to Director. Open to work in shift- 5.00pm to 2.00 am (US/UK Shift)– Subject to change observing the process need. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.