JOB TITLE
JOB FAMILY
DATE
Quality EngineerQUALITY01/10/2024
MANAGER TITLE (solid line)
FUNCTIONAL MANAGER TITLE (dotted line)
CC Manager IndiaQuality Manager – Japan
MISSION
Quality Engineering Manager is responsible to oversee Quality Engineering functions for the Technical Center. This position is responsible to develop and implement systems and procedures to assure Quality Products are launched through the Development process to Production facilities.
Responsibilities & Activities
Management of Quality Program Engineers
- Responsible to supervise and develop direct reports. Manages the objective setting process.
- Promotes and exemplifies lnergy's Global Leadership Model to all associate in support of Inergy’s Global Mission, Values and Objectives.
- Establish and maintain an effective system of communication and information flow cross-functionally and throughout the company.
- Actively support the program teams to assure consistent quality metrics are achieved.
INPro program Development
- Provide Resources
- Quality Documentation Gate Reviews 一 Quality Dashboard Approval
- Deviation Review and Approval at defined level
- Be process leader for 9530, contribute continuous improvement of 9530 at local level with process participants.
Set up and tracking department objective and budget through
- Effectiveness of Customer PPAP
- Effectiveness of Quality Dashboard
- ％ of Budget for Quality Engineers (Efficiency).
- Input single report by quality development cost and headcount forecast.
Interaction influence through
- Keep communication with customer and support to QE to smooth customer APQP/PPAP & CAPA progress.
- Facilitate project hand over to plant with proper methodology implementation.
- Support quality engineer coordinate with other functions.
- Coach Quality Engineer in terms of Inergy quality tools/procedure implementation.
- Set up development plan for quality engineers.
Development resource of quality engineers
- Coach Quality Engineer in terms of Inergy quality tools/procedure implementation.
- Set up development plan for quality engineers and tacking the effectiveness.
- Set up individual objective and make semi/annual performance appraisal.
- Keep quality engineers motivated.
- As backup for Quality Department
M anagement representative and
C ustomer representative
- Ensuring that processes needed for the quality management system are established, implemented, and maintained.
- Reporting to top management on the performance of the quality management system and any need for improvement, and
- Ensuring the promotion of awareness of customer requirements throughout the organization
- To ensure that customer requirements are addressed. This includes selection of special characteristics, setting quality objectives and related training, corrective and preventive actions, product design and development
- To ensure the communication between TAD and all related plants supported by TAD.
internal Auditing
- Plan and carry out the process / product audits/layered process audit as the defined procedure.
- Timely closure of observations & open issues in QRQC & Audits.
- Documentation related to ISO/TS-16949.
- Documentation related to ISO 14001 (EHS) & OHSAS-18001.
- To act as document controller of the plant.
- Organize/support customer ISO/TS and other external audits with timely closure of open points.
Manage Process Quality
- Ensure equipment & human safety in the laboratory and test area
- Follow up with maintenance department/Supplier for on time AMC to ensure preventive maintenance of laboratory and other testing equipment to avoid / minimize the break-down.
- To ensure availability of consumables for lab inventory management (e.g. Ethylene Glycol, Microtome Blades, Resin for seal compression & thread profile checking) etc.
- Timely sending of tanks for IVC Testing without time default
- SMIR/4M reporting on MSIL’s extranet before 6th of every month
- Provide Training to New joiners & Certification of Maru- A operatorsI
Co-ordination with Production, Engineering & Supply Chain
- Timely feedback to production in case if any product non-conformity observed during testing / measurement.
- To prepare pareto for in-house rejection on monthly basis and share with team .
- To participate in daily quality meeting and close the issue with cross functional team timely
- To close the quality 8-D within defined target by corporate of locally
- To carryout Layered Process Audit, Product Audit ,Process Audit , Unchangeable Audit and Transport Audit as per the defined frequency
Authorized for conformity to product requirements have the authority to stop shipments and stop production.
Integrated Management System (IMS)
Within his/her scope of responsibility, he/she respects the standards and rules in terms of Quality, Safety and Environment contributing to the IMS process management and improvement.
ORGANIZATION
POSITION KEY INTERFACES (internal and/or external)
Internal
- Core team.
- Program Managers
- Plant Quality team.
- Suppliers
External
- Equipment & service supplier (Domestic and oversea supplier)
- Customers as & when needed.
POSITION BACK UP
Fill in with back-up position titles only. Back-up should be indicated for positions in charge of customer orders treatment, supplier on-time delivery, quality, production capacity, shared loading (multi-part station), lead time, inventory level, preventive maintenance, and calibration are the ones to be provided with a back-up.
KEY MEASURES & FINANCIAL ACCOUNTABILITY
Indicate the Key Indicators used to measure the performance of the position and the financial metrics on which the role has got a direct or indirect impact (budget, sales, …)
- Audit Plan Vs Actual
- Action follows up against Quality issue
- Customer PPM & Internal PPM
Document Control
Profile Requirements
Personal Background
- Bachelor’s degree required (Engineering , Science , Technical or Business ) or equivalent in work experience
- Five years SQA/Quality Engineering; Management and Technical Experience strongly preferred.
Skills & Abilities
- Experience in Inergy Systems and Procedures, Quality Standards and practices
- Strong problem Solving , decision making and prioritization skills required
- Must be able to manage time and determine priorities
- Fluent English written and oral
- Analyzing skills and logic thinking
- People management and strong leadership
To define the Soft Skills required for the job, please refer to PO General Competencies available on Topnet .
Manager name & title:
Gaurav Miglani
Country CC Manager
HR Manager Name & Title
Sunaina Vashist
Country HR Manager
EMPLOYEE ACKNOWLEDGEMENT
(optional, depends on local legal requirements)
Employee name : Hemlata Aggarwal
Annex : Plastic Omnium General Competencies 1/2
8 GENERAL COMPETENCIES
IMPACTING THE QUALITY OF WORK AND INTERACTIONS AT WORK.EACH COMPETENCY IS ILLUSTRATED WITH
3 BEHAVIORS.
Listening
- Is an attentive and patient listener
- Asks questions to better understand thoughts and feelings of others
- Respects divergent points of view / willing to re-evaluate own point of view/Openly receives feedback
Enthusiasm
- Has a positive outlook of the future, despite difficulties or tough situations
- Understands needs and motivations of others
- Gives meaning and purpose to projects and work in general
Team Spirit
- Puts the interest of the team before own interest
- Doesn't hold back information, provides others with the information they need for their jobs. Give feedback
- Despite divergences, relates and cooperates well with peers and colleagues.
Perseverance
- Pursues everything with energy
- Doesn't give up easily, is resilient facing difficulties and failures
- Strives to do the best
Risk taking
- Generates new ideas
- Challenges the status quo
- Creates and implements needed changes
Networking
- Creates and participates in opportunities to know people that are important for his/her job and for the company
- Entertains professional relationships internally and externally, participates in professional networks and associations
- Knows who to contact to get advice, find solutions, influence decisions
Decision making
- Develops solutions that address problems
- Makes decisions timely, doesn't procrastinate
- Is comfortable deciding under uncertainty
Communication
- Delivers clear and easy to understand information
- Conveys ideas and information with enthusiasm and conviction
- Is comfortable communicating to different types of audiences, upwards and downwards
Annex : Plastic Omnium General Competencies 2/2
3 KEY COMPETENCIES OF PEOPLE MANAGERS.
EACH COMPETENCY IS ILLUSTRATED WITH
3 BEHAVIORS.
Develops his/her collaborators in the above general competencies
- Supports team members in their professional development and helps them to build their career.
- Builds appropriate development plans.
- Anticipates and suggests options for mobility and succession planning in the PO Group.
Motivates his/her collaborators
- Knows well the members of the team (functional or hierarchical), identify their competencies and capabilities in order to give them responsibilities that motivate them and supports the development of their performance.
Attracts the best people
Enthusiastic and realistic about her/his job and professional environment, knows how to trigger the willingness of current employees and potential candidates to join his/her team and/or Plastic Omnium.
- Scope of Application & Responsibilities
SCOPE OF APPLICATION
☐ Fuel Systems☐ SCR Systems☒ All Products☒ Others: All POAI sites and products☒ Division HQ☒ Plant☒ Technical Center / Antenna☒ Analysis center☒ Research center☒ SILSSCOPE OF DISTRIBUTION☒ Internal only☐ Restricted to: …….☐ Supplier☐ OEM
Version
Revision Description
Date
Contributors
Process Owner/Leader Validation
V01E01Creation25/03/2016C. DinizC. MaireV02E01Update to reorganize data and to add the part “back-up position” needed for IATF compliance21/11/2017V. LassalleC. DiversyV02E02Update indications on position “back-up”27/02/2018V. LassalleC. DiversyV03E01Update Responsibilities on Integrated Management SystemUpdate Responsibility and Activity sectionUpdate indications on PO General Competencies28/01/2020M. LonghitanoC. Diversy
