At PwC, our people in strategy consulting focus on providing strategic guidance and insights to organisations. They analyse market trends, assess business performance, and develop recommendations to help clients achieve their goals. These individuals work closely with clients to identify opportunities for growth, optimise operations, and enhance overall business performance. In operations strategy at PwC, you will specialise in developing and implementing strategic plans to optimise operational efficiency and drive business growth. You will analyse data, identify opportunities for improvement, and collaborate with cross-functional teams to enhance processes and achieve organisational objectives.
Role Overview
Designation:
Senior Associate
Location:
Bengaluru, India
Note:
Employee to be based in
Bengaluru only
;Join our Bengaluru team to
lead workstreams, drive analysis and support deliverables
on enterprise and functional engagements. You will translate business questions into data-backed insights and support design of operating models, supply chains, and performance improvement roadmaps.
What does this role entail?
Our Management Consulting team works with our global clients to advise and design growth, operational and customer-focused strategies for sustainable competitive advantage. Our thought leadership and unparalleled experience help clients turn formidable challenges into market advantage across the value chain and around the globe. Additionally, our extensive expertise in various industries allows us to serve clients with consulting services with a focus on the most profitable elements of the value chain to create scalable businesses that will deliver increased sustainable profits.Our Management Consultants work with the client and project teams to support global engagements from India through activities that are driven towards delivering results, conduct analyses and develop insights, prepare excel models, analyze large sets of data, capture as-is processes, prepare work plans, design to-be processes, support project leads, work directly with client teams and facilitate meetings to enable decision making, organize and prepare recommendations on client issues, and participate actively in new business development, thought leadership and firm building
Competency Overview: Enterprise & Functional Strategy
The Operations Strategy team works with clients across industries supporting engagements -
- Developing enterprise and functional strategy (operating model, supply chain, manufacturing & service operations) in partnership with C-suite executives
- Conducting operational due diligence to assess process and technology landscapes and create POVs
- Advising clients on transformation—operating model redesign, network optimization, S&OP/planning, logistics, inventory, sourcing & procurement
- Developing future‑state strategies for Operations‑driven digital transformation (analytics, automation, GenAI)
- Diagnostic & design
- Clean/merge datasets, build models/benchmarks, define baselines, conduct analysis, and develop sensitivity (what if) analysis
- Develop future state recommendations, catalog impact / implications and develop change strategy
- Execution & value tracking
- Support workshops, maintain trackers/status/RAID, and assist with benefit estimates
- Support application inventory, access management, and migration tracking
Core responsibilities of Senior Associate would entail (but not limited to)
Responsibilities
As part of the team, you'll collaborate with experienced consultants and industry professionals to help clients address complex business challenges. Specific responsibilities include but are not limited to:
- Structure analyses, build models, synthesize insights, and draft client-ready pages with limited supervision
- Map / assess current‑state processes and operating models; identify pain points, constraints, and value opportunities
- Support design of future‑state processes, org roles, KPIs, and technology enablers; quantify benefits and costs
- Develop financial models for synergy savings, one-time costs, stranded costs for separation and integration
- Recommend enterprise architecture, solutions, and systems based on industry leading practices and past experiences
- Recommend technology restructuring considerations (transformation, integration, separation, or carve-out) across key strategy pillars
- Co‑facilitate client workshops and stakeholder interviews; capture decisions, risks, and actions
- Maintain RAID logs, status reports, and quality checklists; contribute to methodology assets
Knowledge Preferred
Candidates are expected to demonstrate foundational knowledge in one or more areas of technology, along with strong analytical skills to effectively understand and address client needs:
Must-have Skills
- Apply analytical, problem-solving, and critical-thinking skills to evaluate operational challenges and improvement opportunities
- Interpret and visualize data to produce actionable insights and executive-ready recommendations
- Support delivery of operations strategy projects, coordinating workstreams and managing deliverables against defined timelines
- Collaborate with US engagement teams to align outputs, expectations, and progress across project phases
- Execute high-quality analyses and contribute to the development of cost optimization, sourcing, and supply chain strategies
- Demonstrate strong written and verbal communication skills to clearly convey findings and recommendations
- Build trusted working relationships through teamwork, proactive ownership, and stakeholder collaboration
- Manage multiple priorities effectively with attention to detail and structured organization
- Demonstrate ownership and accountability for assigned deliverables, ensuring accuracy and timeliness
- Demonstrate self-awareness, adaptability, and commitment to PwC’s quality standards, ethics, and values
Good-to-have Skills
- Strong analytical and numerical skills, and domain knowledge
- Effective storytelling and communication skills to various audiences (written and verbal)
- Strong work ethic, proactive and professional behavior
- Strategic and creative thinker, problem solver
- Leverage GenAI, automation, and digital analytics tools to strengthen data accuracy and delivery efficiency
- Apply Lean and continuous improvement principles to enhance operational efficiency and performance
- Contribute to operating model design, manufacturing strategy, and procurement transformation initiatives
- Mentor junior team members, fostering collaboration and knowledge sharing within the team
Your opportunities at PwC
Learn:
Develop business acumen, technical, and technology skills
Apply:
Diverse opportunities to showcase your skills in a supportive environment
Grow:
Harness your leadership potential to expand your career
Eligibility criteria
- MBA from a premier B-School
- 4–7 years total experience; 2–5 years in operations/supply chain/transformation preferred
- Fluency in Excel/Sheets and PowerPoint; working knowledge of data querying/visualization is advantageous
