Role Description
Role Proficiency:Partner with two to three business and technology teams to plan and execute their tactical and strategic work; delivering the vision of the business. Coach mentor and train multiple teams to deliver quality products and services. Work experience with scale.
Outcomes
- Collaborate with Product Owners and multiple product teams with varying levels of Agile maturity to define product goals backlogs and roadmaps
- Team coordination: Ensure teams operate with agreed team cadence. Provide support to help teams reflect learn and improve on their Agile practice
- Dependency coordination: Work with teams to identify and manage interactive dependencies within a complex systems environment
- Track and manage team Visual Management Boards: Help teams to maintain their team data and collateral; keeping relevant over time to changing needs of the business
- Continuous improvement: Provide mentoring support to Product Owners and team members to refine their understanding of Agile practices
- Support Product Owners in each team to engage inform influence and negotiate with stakeholders; using product backlogs (prioritized based on value) as the basis for discussions.
- Act as a role model for Scrum Masters and Agile champion. Contribute to expanding the understanding and practice of Agile principles and values throughout the entire organization
- Work with the teams to identify and mitigate impediments and risks to the program
- Lead the teams through Agile training and enablement sessions.
- Experience working at scale as a Scrum Master for squads that operate following scaling operating models (programs tribes portfolios release trains etc..)
Measures Of Outcomes
- Percent of increase in Agile maturity as defined by the maturity tools i.e. adoption of Agile practices and participation within the team
- Percent of achievement in OKRs or KPIs as defined for project / program
- Number of contributions to Scrum Master guilds to improve Agile adoption; creating sustainability
Outputs Expected
Change Agent:
- Facilitate team events to drive Agile practices (e.g. daily stand up sprint planning sprint reviews and sprint retrospectives).
- Conduct regular check-ins with all team members to provide performance feedback and offer coaching and mentoring
- Create and maintain team metrics to monitor and measure teams performance (e.g. Velocity Burndown CFD’s cycle time etc)
- Coach the team the product owner and business stakeholders on Agile practices and processes (e.g. methodology acceptance criteria user stories estimation etc.)
- Provide training to the team on Agile concepts various practices and frameworks as required
- Effectively use a variety of collaboration tools (e.g. Mural Miro MS Teams Zoom etc) to stimulate collaboration and transparency
- Work closely with all teams in prioritization and planning new improvements initiatives.
- Apply quantitative management skills (e.g. using metrics to perform root-cause analysis while implementing action items for continuous improvement)
- Coach mentor and train junior Scrum Masters and new Product Owners.
- Schedule and deliver Agile related training to the organization.
Skill Examples
- Understand the business requirements and interact with SMEs at various stages of development
- Understand the customer's technology landscape and requirements
- Identify improvements for the release management process release schedule and plan
- Understand RACI Matrix and Governance Framework for related projects
- Promote continuous knowledge management
- The ability to cut through unnecessary work and focus only on the essentials
- Exhibits sound judgment under pressure with the ability to remain calm under stress
- Possesses motivation and coaching skills; guiding and supporting teams throughout a project
- The ability to think and make decisions quickly in rapidly changing circumstances
- A true Servant leader with the relevant skills and competencies
- The ability to work with challenging clients and stakeholders
- Demonstrate conflict resolution skills to effectively facilitate the team business stakeholders and project delivery.
Knowledge Examples
- Experience applying a variety of patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: Retrospective formats handling bugs Backlog Prioritization collaboration team building techniques etc.)
- Passion for Agile software development.
- Understanding of fundamentals of software development processes and procedures.
- Recognizing the value of commitments to delivery made by a development team.
- Comprehension of incremental delivery and the benefit of metrics.
- Understand the necessity of backlog tracking and grooming burndown metrics velocity and task definition.
- Familiarity with common Agile practices and better development practices
- Willingness to adhere to and promote adopted methodologies tools and standards to ensure consistency and compliance with defined standards.
Additional Comments
Job Description Healthproof is looking for a Certified Senior Scrum Master who shall guide and coaches development teams on Agile/Scrum practices, fostering high-performing teams through servant leadership and continuous improvement. As a Senior Scrum Master, you are responsibility includes :
- Work along with Architects, Product Management team, UX team, SMEs and Dev Team
- Facilitate Scrum ceremonies, remove impediments, and promote self-organization within the team, while also working with stakeholders to ensure alignment and effective product delivery.
- Guide teams in adopting and adhering to Scrum principles, promoting self-organization and cross-functional skills.
- Lead and facilitate Scrum ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective)
- Identify and remove obstacles that hinder team progress, working with various stakeholders to resolve issues
- Coach teams and stakeholders on Agile principles and practices, including scaling Agile methodologies
- Drive continuous improvement initiatives, helping teams identify areas for growth and implement retrospective action items.
- Work with Product Owners, Business Owners, and other stakeholders to ensure alignment, effective backlog management, and value-driven decision making
- Track and report on team performance, using Agile metrics to demonstrate progress and identify areas for improvement
- Foster a collaborative and psychologically safe environment where team members can thrive
- Serve as a servant leader, supporting the team and facilitating their success
- Strong understanding of Scrum theory, practices, and artifacts.
- Excellent facilitation, coaching, and mentoring skills.
- Ability to identify and remove impediments.
- Strong communication and interpersonal skills.
- Experience with Agile scaling frameworks like SAFe is a plus.
- Experience with DevOps and CI/CD practices is also a plus. Candidate should be having
- Scrum master certification like CSM, PSM, SSM or PMI-ACP
- 10+ years’ experience in IT Industry and excellent knowledge in SDLC
- 3+ years’ proven experience as Scrum Master facilitating two or more Scrum teams of moderate complexity
- Excellent communication and presentation skills.
- Strong understanding of Scrum theory, practices, and artifacts.
- Excellent facilitation, coaching, and mentoring skills.
- Ability to identify and remove impediments.
- Experience with Agile scaling frameworks like SAFe is a plus.
- Experience with DevOps and CI/CD practices is also a plus. It is nice to have
- Experience in End-to-End Product development
- Experience in US healthcare business especially Medicare
Skills
Scrum Master,Agile Methodology,Sdlc,Healthcare
