Salesforce Administrator

Job Location:

Employee Location: India

Role: Salesforce Administrator

Shift Timings:

About Prezent

Our Mission

$40+ million

Our Vision

healthcare, biopharma, high-tech, banking, and insurance

Growth Trajectory

Rapid ARR Growth

Path to Profitability

Role Overview

Salesforce Administrator at Prezent

This role is a key enabler of operational excellence and offers the opportunity to make a measurable impact on business performance through strong Salesforce administration and data management expertise.

Key Responsibilities

System Administration

• Perform Salesforce administrative tasks including user management, security, profiles, roles, and sharing rules.
• Maintain data integrity through regular data audits and de-duplication efforts.
• Monitor and manage data integrations with other systems.

Configuration and Customization

• Customize Sales and service cloud applications to meet the business requirements.
• Develop and maintain custom objects, fields, formulas, validation rules, rollup summary fields, lightening pages and lightning components
• Create and manage complex flows, data validation, and triggers.

Reporting and Analytics

• Develop and maintain reports and dashboards to provide actionable insights to business users.
• Utilize Salesforce reporting tools to analyze data and provide recommendations for improvements.

Project Management

• Lead and participate in projects to implement new features and functionalities in Salesforce.
• Partner with GTM and operations teams to understand and implement new salesforce capabilities that support business growth and efficiency.
• Manage project timelines, deliverables, and communicate progress to stakeholders.

Best Practices and Compliance

• Ensure compliance with Salesforce best practices and organizational policies.
• Stay updated with Salesforce releases and new features, and provide recommendations for improvements.

Must-Have Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field.
• 1-3 years of experience as a Salesforce Administrator.
• Salesforce Administrator certification is required; Advanced Administrator, Sales Cloud, and Service Cloud certifications are a plus.
• Proficient in handling end-to-end data management activities such as imports, exports, data cleansing, and migrations.
• Experience with sales and service cloud.
• Strong understanding of Salesforce platform, including Lightning Experience.
• Proficient in data management, including data import/export, data clean-up, and data migration.
• Excellent problem-solving skills and ability to troubleshoot system issues.
• Strong communication and interpersonal skills, with the ability to work collaboratively with stakeholders at all levels.
• Experience with Salesforce integrations and third-party applications.
• Project management experience is a plus.

Benefits

• ESOPs

  : You’ll be eligible for Employee Stock options.

• Comprehensive Benefits

  : Flexible, top-tier benefits package in line with India market standards.

• Remote Work Culture

  : Fully remote with best-in-class collaboration tools (Salesforce, Gong, Apollo, etc.).

• Professional Growth

  : Thrive in a fast-paced environment that encourages innovation, continuous learning, and career progression.