Salesforce Administrator

Position Overview:

Salesforce Administrator

Key Responsibilities:

• Manage and maintain the Salesforce platform, including user setup, roles, profiles, permissions, and data security.
• Configure and customize objects, fields, workflows, validation rules, page layouts, and automation tools (Flows).
• Support business teams by troubleshooting issues, resolving system errors, and providing ongoing user support.
• Create and maintain

  reports, dashboards, and data management processes

  to support business insights.
• Perform regular system audits, data quality checks, and ensure platform stability.
• Assist with Salesforce

  implementations, upgrades, and new feature rollouts

  .
• Coordinate with cross-functional teams to gather requirements and deliver CRM enhancements.
• Maintain documentation of system configurations and process changes.
• Train users and support adoption of Salesforce best practices.

Required Skills & Qualifications:

• Bachelor’s degree in IT, Computer Science, Business, or related field.
• 10 years of experience as a Salesforce Administrator or CRM Administrator.
• Strong knowledge of Salesforce configuration basics: objects, fields, formulas, workflow rules, validation rules, record types, and automation.
• Hands-on experience with

  Flow Builder

  and data tools (Data Loader, Import Wizard).
• Understanding of Salesforce security model (roles, profiles, sharing rules, permission sets).
• Strong analytical, troubleshooting, and communication skills.