Papaya Global is reinventing global payroll and workforce management Our automated platform helps companies hire, onboard, manage, and pay people in more than 160 countries We are looking for a talented Engineering Manager to join our growing team In this role, you will have a significant impact on the business by ensuring that your expertise translates into optimized cross-departmental activities You will be building the core components that enable new services and connect existing ones You will be working closely with architects and infrastructure developers to design and implement complex UI applications, integrate different APIs, and work with top-level UX specialists We work closely with other R&D teams to develop integration strategies that fit their needs, You will: Build Papayas full-stack services Partner with business stakeholders to analyse, define and document business requirements, within and across functional areas Lead the design, implementation, testing, and enablement of thoughtful solutions and applications in support of business needs, Collaborate with product managers to design and solve UI/UX challenges Oversee and take responsibility for the successful completion and timeliness of Salesforce projects Produce and manage a detailed project plan Perform code reviews, evaluate implementations, and provide feedback about potential tool improvements Stay up-to-date on the latest techniques in development and testing Learn new stuff and enrich other team members Requirements: 12+ years experience in full-stack and back-end development Experience in developing web applications using Spring, and Microservices, Experience with modern frameworks: Angular, Preferably React Experience with Java, and TypeScript advantage Experience in Agile development, including continuous integration, continuous deployment, and coding for automated testing, Experience in SQL and No-SQL Database systems (MySQL, Aurora, MongoDB, Redis, etc ), Experience in CI/CD deploying and maintaining in an AWS environment, Experience in writing developer tests (Unit, component, etc ) Experience with ES6, Git, npm Experience with HTML, CSS, JavaScript must Experience in front-end software architecture in significant projects Experience working with design systems (Storybook, Material UI) advantage, Independent, responsible, and communicative, as we work in Hybrid mode, A passion for improving software quality through self-learning, A get-things-done mentality / Can-do approach Ability to work in a dynamic environment, Nice to have: Experience in Queuing technologies like Kafka and RabbitMQ Experience in Payroll or Payments domain,

Tier 1 support Engineer (Preferred candidates from Enterprise and Saas Background ) Papaya Global is an established B2B tech unicorn in hypergrowth. We are on a mission to reimagine the payroll category with game-changing, disruptive technology. Papaya Global is reinventing workforce management, global payroll, and payroll payments to remove the friction of complexity and regulation create. Our automated platform helps companies hire, onboard, manage, and pay people in more than 160 countries. We don’t just cover the globe with our solution; we are global. We are comprised of people from different countries, different cultures, and different backgrounds. Diversity is our secret weapon As a Papaya Global Tier 1 Technical Support Engineer, you know more about our products than any other function and you feel a sense of pride and satisfaction in helping customers through their technical issues. We are serious about keeping our skills sharp, so we can supply first-class assistance in a constantly evolving technical landscape. We emphasize training, knowledge, and customer empathy — you’re learning opportunities will never end. You will collaborate with other Support Engineers to assist with customer issues creatively and passionately while honing your technical skills. You will use your insight and imagination to help us find recurring or systemic problems and suggest ways we might address them. What you'll do: Serve as the first point of contact for customers seeking technical assistance Working through Chat and Email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Collaborate across teams to assist in solving complex technical customer problems across our product suite. Advance your skills through additional training and exposure to other features and capabilities of our Products Achieve greatness and delightfulness by assisting both internal and external customers with their daily issues! Requirements: 2+ years relevant experience as a Support Engineer in Enterprise or SaaS companies (application support, not IT) Excellent English skills through Chat and Email Expert prioritization skills, and can get creative when the answer is not obvious Experience collaborating across teams or disciplines to solve problems An appetite for knowledge - always wants to learn more and do better (we are like that around here) Show more Show less

Papaya Global is a rapidly growing, award-winning B2B tech unicorn with a mission to revolutionize the payroll and payments industry. With over $400M raised from top-tier investors, our innovative technology provides a comprehensive solution for managing global workforces, from hiring and onboarding to managing and paying employees in over 160 countries. We’re looking for an energetic, reliable, and adaptable payroll service support team member who is skilled at process improvements and data validations for the accurate and efficient processing of payroll. You will: Be responsible for handling the day-to-day activities necessary to deliver payroll in several countries through our in-country providers. Ensuring consistent and accurate flow of information so that all payrolls are processed accurately, on time, and in accordance with local country requirements. Providing a first-class experience to customers and employees from onboarding to offboarding. Responsibility for handling employee & customer queries on payrolls from a number of countries in a timely manner (supported by in-country payroll processing partners). Ensuring accurate reporting of payroll data for internal and external use. Contributing to country expansion by establishing processes with in-country processors in new locations. Communicate regularly with manager, team members, and stakeholders regarding tasks or internal projects status and opportunities to harmonize payroll processes. Identify opportunities to improve processes - including administration - Propose solutions to improve these programs and execute on proposals Support the implementation team in the onboarding of clients and provide expert knowledge to enable them to respond to client questions. Requirements: 3+ years of work experience in payroll operations or customer service operations 2+ years of payroll processing experience in one or more geographies Detailed oriented Can-do positive approach Advanced skills with Microsoft Office suite Strong customer service skills Experience with outsourced payroll providers Ability to work under pressure and tight deadlines Fluency in written and oral English Show more Show less

Papaya Global is a rapidly growing, award-winning B2B tech unicorn with a mission to revolutionize the payroll and payments industry. With over $400M raised from top-tier investors, our innovative technology provides a comprehensive solution for managing global workforces, from hiring and onboarding to managing and paying employees in over 160 countries. We’re looking for a driven, high-energy, experienced, hands-on Payroll Journal Entry Controller to join our Finance team. The successful candidate will be customer service-focused and able to work well with internal and external customers at all levels. You will: Gather Journal Entry (JE) business requirements for new customers Write JE business requirements and work with our developers to automate reports Process ongoing JE reports for existing customers Reconcile processed work by verifying data and comparing against payroll summary reports Investigate and respond to customer JE inquiries Work with product architects and designers to build scalable solutions via system flow and automation Requirements: Bachelor’s degree in Business, Finance, Economics, Mathematics or Bookkeeping 3 – 5 years of accounting/ banking/ bookkeeping/ analysis work experience Fluent in English Advanced skills with Microsoft Office suite Strong customer service & communication skills Ability to work under pressure and tight deadlines Detail Oriented Team player Show more Show less

Papaya Global is a rapidly growing, award-winning B2B tech unicorn with a mission to revolutionize the payroll and payments industry. With over $400M raised from top-tier investors, our innovative technology provides a comprehensive solution for managing global workforces, from hiring and onboarding to managing and paying employees in over 160 countries. We’re looking for a strong full stack developer to join our growing team. You’ll be working closely with an amazing gro up of developers and help shape the company's front-end architecture and design. The team: The Papaya Integration Team is responsible for automatic data synchronization with various third-party providers. As a member of our team, you will design and implement integration infrastructures, research, and integrate different APIs, develop data pipelines, data conversion processes, complex UI applications and work with top-level UX specialists.. We work closely with other R&D teams to develop integration strategies that fit their needs. Our technology portfolio includes Java, Spring, microservices, message queues, relational and no-SQL databases, and many more. You will: Develop the tools and infrastructure that power Papaya’s backend infrastructure. Ensure high quality of backend code, including rigorous automated testing and code reviews Take an active role in code reviews & pull requests, get your own code reviewed by the team and become a better developer overall Keep up to date on the latest techniques in development and testing Learn new stuff and enrich other team members Requirements: 4+ years of experience in Java, spring, spring boot, microservices Experience in Agile development, including continuous integration, continuous deployment, and coding for automated testing. Experience in core database systems (SQL, NoSQL, Redis, etc). Experience in deploying and maintaining in an AWS environment. A passion for improving software quality through self-learning. Get things done mentality. To be a team player Show more Show less

Papaya Global is reinventing global payroll and workforce management. Our automated platform helps companies hire, onboard, manage, and pay people in more than 160 countries. We are looking for a talented Engineering Manager to join our growing team. In this role, you will have a significant impact on the business by ensuring that your expertise translates into optimized cross-departmental activities. You will be building the core components that enable new services and connect existing ones. You will be working closely with architects and infrastructure developers to design and implement complex UI applications, integrate different APIs, and work with top-level UX specialists. We work closely with other R&D teams to develop integration strategies that fit their needs. You will: Build Papaya’s full-stack services Partner with business stakeholders to analyse, define and document business requirements, within and across functional areas Lead the design, implementation, testing, and enablement of thoughtful solutions and applications in support of business needs. Collaborate with product managers to design and solve UI/UX challenges Oversee and take responsibility for the successful completion and timeliness of Salesforce projects Produce and manage a detailed project plan Perform code reviews, evaluate implementations, and provide feedback about potential tool improvements Stay up-to-date on the latest techniques in development and testing Learn new stuff and enrich other team members Requirements: 12+ year’s experience in full-stack and back-end development Experience in developing web applications using Spring, and Microservices. Experience with modern frameworks: Angular, Preferably React Experience with Java, and TypeScript – advantage Experience in Agile development, including continuous integration, continuous deployment, and coding for automated testing. Experience in SQL and No-SQL Database systems (MySQL, Aurora, MongoDB, Redis, etc.). Experience in CI/CD - deploying and maintaining in an AWS environment. Experience in writing developer tests (Unit, component, etc.) Experience with ES6, Git, npm Experience in front-end and back-end software architecture in significant projects Experience working with design systems (Storybook, Material UI) - advantage. Independent, responsible, and communicative, as we work in Hybrid mode. A passion for improving software quality through self-learning. A passion for improving software quality through self-learning A get-things-done mentality / Can-do approach, ability to work in a dynamic environment. Nice to have: Experience in Queuing technologies like Kafka and RabbitMQ Experience in Payroll or Payments domain.

*PLEASE ONLY APPLY IF YOU ARE ABLE TO WORK THIS SHIFT: 3 pm to 12 am Papaya Global, an award-winning B2B tech unicorn, is on a mission to revolutionize the payroll and payments industry. With over $400M raised from top-tier investors, our innovative technology offers a comprehensive solution for managing global workforces, covering everything from hiring and onboarding to managing and paying employees in over 160 countries. The Implementation Manager is part of the Client Services team, and acts as primary point of contact guiding clients through implementation projects. Success in this position requires exceptional client service, detail-oriented precision; the ability to thrive in a dynamic, team-focused environment, and a passion for helping others achieve results Key Responsibilities Client Onboarding & Project Management Oversee the client onboarding process, including initial consultation, software configuration, data migration, and system testing. Develop and manage detailed project plans, timelines, and deliverables to ensure successful implementation within agreed timelines. Work directly with key stakeholders to gather requirements, understand specific payroll needs, and tailor solutions accordingly. Ensure that clients receive clear communication and regular updates throughout the implementation process. Identify and communicate project risks and take proactive measures to mitigate them. Problem Solving Collaborate with internal teams, including Product Development, Account Management, and Support, to address and resolve issues during implementation. Implement corrective actions and continuous improvement measures to ensure smooth project delivery. Process Improvement Gather feedback and insights from clients to drive future product improvements and refine the implementation approach. Identify gaps in the implementation lifecycle and propose new strategies or tools to enhance service delivery. Work with the product team and Implementation Leadership to suggest improvements based on client feedback and recurring implementation challenges. Compliance & Documentation Ensure that all implementations are compliant with local, regional, and international payroll regulations. Maintain comprehensive documentation of each project, including client requirements, configuration settings, and project outcomes. Facilitate the handover to the Account Management and Customer Ops teams once implementation is complete. Requirements: Minimum of 5 years of experience in payroll software implementation . Strong understanding of payroll processes, tax regulations , and best practices in various regions (domestic and international payroll experience is a plus). Technical Expertise : Proficiency in payroll software platforms and related HRIS/ERP systems. Strong knowledge of data migration, system integration, and software configuration . Ability to troubleshoot technical issues and collaborate with IT or product teams to resolve system challenges. Project Management : Demonstrated experience in managing multiple implementation projects simultaneously, with strong project management skills. Ability to develop and maintain detailed project plans and timelines. Familiarity with project management tools (e.g., JIRA, Asana, or MS Project). Communication : Excellent interpersonal and communication skills, with the ability to work effectively with clients, senior leadership, and cross-functional teams. Strong client-facing skills, with the ability to manage client expectations and build long-term relationships

Papaya Global is a rapidly growing, award-winning B2B tech unicorn with a mission to revolutionize the payroll and payments industry. With over $400M raised from top-tier investors, our innovative technology provides a comprehensive solution for managing global workforces, from hiring and onboarding to managing and paying employees in over 160 countries. The Service Delivery Team will work to support our Global Customer Success and Account Management teams. The Customer Success team is responsible for building relationships and helping clients increase their workforce management through consultation, education, and support. Ideal candidates will have the ability to drive strategy coupled with a willingness to roll up their sleeves and execute the tactics. You will: Maintain a high level of product proficiency. Fully understand the features and limitations of Papaya’s entire suite of products and provide innovative and creative solutions. Navigate internal resources and get answers to your questions, addressing issues end-to-end in a timely manner Complete individual client requests independently, using your judgement and problem-solving skills Work closely with Account Managers and Customer Success Managers to ensure appropriate follow-up of identified customer needs. Serve as a point of contact between internal and external stakeholders on all inquiries Support the onboarding of employees with ICP by way of ensuring all required documents are received uploaded and sent to appropriate contact while maintaining excellent levels of GDPR Support the Account Manager and CSMs with creating cases in SF and managing each case in collaboration with Account Manager/CSM until case is closed Offer improvement on all ongoing processes Adhere to all internal SLA's and ensure they are met. Requirements: 5+ years previous experience in customer service or customer success Exceptional communication and presentation skills Strong team-working skills, ability to adapt to a fast-paced, international work environment with a passion for making an impact “Customer-First” attitude and approach to all your day to day interactions with your customers Ability to effectively prioritize tasks and manage time, even under high- pressure situations Fluency & excellent communication skills in English. Additional languages an advantage

We are seeking a Sales-Oriented RevOps Specialist to drive operational excellence across our sales cycle. This role is designed to provide behind-the-scenes strategic and tactical support, ensuring sales representatives have the tools, data, and processes needed to close deals efficiently and successfully. The ideal candidate will optimize sales processes, manage Salesforce and DealHub platforms, and collaborate cross-functionally with sales, operations not marketing, and customer success teams to align on shared goals. Key Responsibilities: 1. Sales Cycle Enablement: Analyze and optimize sales processes to reduce inefficiencies and shorten the sales cycle. Proactively identify blockers and implement solutions to support deal progression. Provide sales reps with accurate, real-time data to make informed decisions. 2. CRM & Tool Management: Act as the Salesforce admin and expert, ensuring the system is optimized and reflects accurate pipeline and opportunity data. Manage integrations and workflows between Salesforce, DealHub, and other sales tools. Provide training and support to sales team members on platform usage. 3. Sales Analytics & Insights: Track and analyze key sales metrics (e.g., win rates, pipeline velocity, sales cycle length). Build and maintain sales dashboards and reports to offer visibility into performance. Deliver actionable insights to leadership to improve sales strategies. 4. Collaboration Across Teams: Work closely with sales, marketing, customer success, and finance to ensure cross-departmental alignment. Support the smooth handover of accounts between sales and customer success teams. Contribute to strategic planning meetings and provide data-backed recommendations. 5. Process & Documentation: Document best practices, workflows, and standard operating procedures (SOPs). Develop and maintain sales playbooks and enablement materials. Success Metrics: Sales Cycle Efficiency: Reduction in average sales cycle duration. Win Rate Improvement: A higher percentage of deals successfully closed. Pipeline Accuracy: Improved visibility and forecasting accuracy. Sales Rep Productivity: Increased focus on selling rather than administrative tasks. Cross-Functional Alignment: Clear, consistent communication between sales and support teams. Requirements: Bachelors degree in Business, Economics, or a related field. 4+ years of experience in Revenue Operations, Sales Operations, or a similar role. Proficiency in Salesforce CRM and experience with tools like DealHub is a plus. Strong analytical skills with the ability to translate data into actionable insights. Excellent communication and collaboration abilities. Detail-oriented with a proactive problem-solving mindset.,

Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries. We&aposre looking for a DealHub(CPQ) & Salesforce Administrator to join our Business Applications team. You will play a key role in supporting and our quote and opportunity management processes, working closely with stakeholders across multiple countries. Job Summary This role is responsible for the administration, configuration, and continuous improvement of DealHub (our CPQ platform) and Salesforce. The ideal candidate will possess a strong mix of technical expertise and soft skills, enabling them to work independently, communicate clearly, and take full ownership of their work. Primary focus areas will be managing and optimizing the quote and opportunity processes across the business. Key Responsibilities Administer, configure, and maintain Salesforce and DealHub platforms. Design, implement, and improve scalable solutions for managing quotes and opportunities. Automate workflows, maintain data integrity, and manage user roles and permissions. Customize objects, fields, page layouts, validation rules, and reports in Salesforce. Configure and support CPQ tools within DealHub, including product catalog setup, pricing models, and quote templates. Act as the subject matter expert for Salesforce and CPQ within the quote-to-opportunity process. Collaborate with sales, operations, finance, and IT stakeholders to gather requirements and deliver enhancements. Troubleshoot and resolve system issues independently and proactively. Work closely with the manager and global counterparts to ensure alignment and knowledge sharing. Requirements: Salesforce Expertise 35+ years of hands-on Salesforce administration experience. Proven experience in configuration, automation (e.g., Flows), and platform customization. Salesforce Administrator certification preferred. CPQ Experience (DealHub Preferred) Hands-on experience with CPQ tools, preferably DealHub. Strong understanding of pricing models, quoting, and proposal generation. Ability to align CPQ configuration with sales strategy and operational efficiency. Quote & Opportunity Process Knowledge In-depth understanding of opportunity lifecycle, quoting strategies, and related sales operations. Ability to recommend and implement improvements that enhance efficiency and data accuracy. Project Management & Delivery Proven ability to manage multiple projects or initiatives simultaneously. Experience leading end-to-end system implementations or major enhancements. Familiarity with Agile methodologies and working with Jira is a plus. Nice to have: Excellent communication skills in English written and verbal. Strong sense of ownership and accountability. Self-driven with the ability to work independently across time zones. A collaborative team player with a proactive approach to problem-solving. Comfortable in a fast-paced, global environment with multiple stakeholders Show more Show less