Salesforce Administrator

Experience: 3+Years, B.E/B.Tech.

Required Candidate profile

This position is based in Noida and works from home for the next few months.

About Us

zHealth is a San Francisco based Cloud Software company that provides Software for Wellness Providers like Physical Therapists, Chiropractors, Acupuncturists, and Massage Therapists.

We use cutting-edge technology to transform the practices of healthcare providers. We've done a great job making a difference to the profession and are looking for our next set of Customer Support Team members to help us go even further! We are a fast-growing SaaS company based out of San Francisco, that uses cutting-edge technology to transform the practices of healthcare providers. We've done a great job making a difference to the profession and are looking to add additional team members to help us grow further!

https://myzhealth.io/

Key Responsibilities for this role:

Reporting & Analytics (Primary Focus)

• Build, maintain, and optimize

  Salesforce reports and dashboards

  for:
• VP of Sales
• CEO
• Sales leadership and account executives

• Create

  daily, weekly, and monthly automated reporting packages

  that provide visibility into:
• Pipeline growth
• Lead flow and conversion
• Sales cycle metrics
• Win/loss analysis
• Rep activity performance (calls, emails, demos, follow-ups)
• Forecast accuracy and attainment
• MRR/ARR trending and quota progress
• Ensure all dashboards are

  accurate, real-time, and reflect best practices

  in Salesforce reporting.

Salesforce Administration

• Own the day-to-day administration of Salesforce, including:
• User setup, permissions, profiles, and roles
• Page layouts, fields, objects, validation rules, flows, and automations
• Data quality management (duplicate resolution, field hygiene, imports/exports)
• Maintain and enhance the Salesforce platform to support sales processes and RevOps initiatives.
• Optimise lead routing, opportunity stages, pipeline management workflows, and automation.

Sales Enablement & Process Improvement

• Work with Sales Leadership to define and improve KPI definitions and performance benchmarks.
• Partner with RevOps/Finance to ensure clean, accurate data for forecasting.
• Train sales reps and managers on the use of dashboards, reports, and best practices.
• Document processes and maintain clear SOPs for reporting and analytics.

Cross-Functional Collaboration

• Support the CEO with executive-level data needed for board meetings, investor updates, and strategic planning.
• Work closely with Marketing to build reports on campaign effectiveness and lead quality.
• Collaborate with Product and Customer Success when Salesforce data intersects with customer lifecycle metrics.

Required Skills & Qualifications

• 3+ years as a

  Salesforce Administrator

  or similar role.

• Salesforce Administrator Certification (ADM-201)

  strongly preferred.
• Strong expertise in:
• Salesforce Reports & Dashboards
• Salesforce Flows/Automation
• Data Management (imports, cleansing, deduplication)
• Opportunity & pipeline management structures
• Proven experience supporting

  Sales, RevOps, or GTM teams

  .
• Excellent analytical, organisational, and communication skills.
• Ability to work at a high level of accuracy and attention to detail.
• Ability to translate executive-level requirements into actionable reporting.

Preferred Qualifications

• Experience in SaaS or subscription-based business models.

• Require B.Tech /B.E in Computer Science/IT/Any discipline

• Familiarity with tools like

  HubSpot, Outreach, ZoomInfo, Gong

  , or similar GTM platforms.
• Experience building executive dashboards with MRR/ARR reporting