Sales Operations - Senior Manager - International Business

About Paytm:

Paytm, a pioneer of digital payments in India enables 450 Mn+ consumers & 44 Mn+ merchants to make and accept digital payments, in addition to offering access to Financial & Commerce services. This size and scale is built on multiple proprietary, scalable & full stack technologies and products that Paytm has developed, which help bring continuous innovations to India’s digital economy. Paytm business model has now proven to be successful in acquiring customers and merchants on payments use case, and further cross-selling them financial services. Paytm plans to build on our India success story to expand across international markets. Paytm plans to leverage its proprietary merchant acquiring stack and payment acceptance devices to target the opportunities overseas.

Note: The role is based out of the Paytm Noida HQ, but the work will focus on the UAE and later in other middle east countries as well.

About the Team:

The UAE Business Operations team is responsible for planning, initiating, executing and optimizing business and sales operations for the merchant payment acquiring business in the UAE market. Key activities to undertake include business planning, process excellence, budget and cost optimization, program management, stakeholder management, undertaking product and merchant initiatives, managing payment device supply chain, market research and managing partner relationships.

About the Role:

Paytm is looking for an experienced Senior Manager to run the sales operations for our merchant payment acquiring business (both online and offline acquiring) in the UAE.

Expectations / Requirements:

Business Planning:

GTM Execution

Device logistics (forward and reverse):

Field Operations:

Market Research:

Technical Skills

Must Have / Ideal Candidate:

MBA or equivalent degree from a reputed institution.6+ years of experience in a similar role (including process excellence, sales operations), preferably in the merchant payment acquiring space, fintech's, financial services or banking.

Candidates who have worked in Management Consulting or Investment Banking firms in similar projects / engagements also preferred.

Strong business acumen, including P&L management, budgeting, forecasting, planning and project management.

Proven track record in managing large-scale sales teams.

Proven track record in developing and executing successful GTM programs.

Excellent analytical and problem-solving skills.

Strong leadership and team management abilities.

Excellent communication and presentation skills.

Superpower / Skills:

Quick learner and ability to ramp-up rapidly.

Passionate about working in a fast paced and dynamic environment.

Self-starters, who can take ownership and are comfortable navigating ambiguity.

Prior experience working in sales operations in merchant payment acquiring.

Good sales, negotiation, operations, team management and program management skills.

Ability to do in-depth and credible market research via secondary and primary research.

Prior experience in operational planning, execution and program management.

Ability to develop in-depth market understanding quickly and build out detailed business plans and financial models.

Education:

MBA in Operations / Finance / Strategy / Marketing Bachelor’s in a business related field.