Sales Development Representative

Shift Time - 8:00 am CST to 5:00 pm CST (Night Shift)

Other Shift Time - 09:00 AM IST to 06:00 PM IST / 03:00 PM IST to 12:00 AM IST

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We’re seeking a Sales Development Representative (SDR) who understands the tech consulting/services landscape and can translate technical capabilities into clear business outcomes. You will prospect, qualify, and book meetings with target accounts, creating a strong pipeline for our Account Executive(s) and leadership. 

Key Responsibilities

• Outbound Prospecting & Research 
• Build and manage target lists by ICP (industry, size, tech stack, buying signals). 
• Conduct multi-channel outreach (email, LinkedIn, phone) with tailored messaging for IT and business stakeholders (CIO, CTO, VP Eng, Ops, Product). 
• Qualification & Discovery 
• Qualify opportunities using BANT/MEDDIC-style frameworks, surface pain, timeline, budget, and decision process. 
• Run “discovery-light” to validate fit for services like custom dev, app modernization, integrations, data/BI, and cloud. 
• Meeting Setting & Handoffs 
• Book qualified meetings/demos and deliver tight handoffs to AE/Leadership with clear call notes and context. 
• Content-Enabled Selling 
• Personalize outreach using relevant case studies, architectures, and tech blogs (e.g., .NET modernization, API integration, Azure migrations). 
• Partner with Marketing to suggest topics from the field; provide feedback on messaging. 
• CRM & Process Excellence 
• Maintain accurate, timely CRM hygiene (contacts, activities, stages). 
• Track activity, conversion rates, and pipeline sourced; iterate sequences based on data. 
• Market Intelligence 
• Monitor competitor offerings, buyer triggers (hiring bursts, tech-stack changes), and industry shifts; share insights with team. 
• Events & Campaigns 
• Support webinars, conferences, and ABM campaigns; follow up with attendees and MQLs. 

Required Qualifications

• 3+ years of SDR/BDR experience in IT services, software development, or technology consulting. 
• Comfort discussing SDLC, Agile, cloud (Azure/AWS/GCP), APIs/integrations, and common stacks (e.g., .NET Core, SQL Server, JavaScript frameworks)—you don’t need to code, but you can hold a technical conversation. 
• Proven track record hitting activity and SQL targets in a B2B environment. 
• Strong written and verbal communication; excellent objection handling and discovery skills. 
• Experience with CRM (Apollo, HubSpot or Salesforce) and sales engagement tools (Outreach, Apollo, or HubSpot Sequences). 
• Skilled with LinkedIn Sales Navigator and email sequencing; data tools (ZoomInfo, Apollo, Clay, Lusha) a plus. 

Preferred

• Background selling custom software projects, app modernization, data/BI, integrations, or managed services. 
• Familiarity with the Microsoft ecosystem (Azure, AI, .NET) is a plus for Profusion Systems. 
• Experience with account-based prospecting and tiered outreach. 
• Comfortable building targeted lists and crafting messaging by industry use case (e.g., manufacturing, healthcare, food and beverages).