Recruitment - Vendor Manager

100% Remote role - Ability to work during US time zone

Contract Duration: 06 Months Contract

• Contingent Labor Governance Consultant
• IT Vendor Management Office (VMO) – Digital Technology Solutions (DTS)
• 100% Remote - Ability to work during US time zone.
• Duration - 6 months

Key Responsibilities

Governance & Strategy

• Define and own contingent workforce governance (policies, operating model, RACI, controls) across DTS; ensure compliance with legal, finance, security, and procurement requirements.
• Set the contingent workforce strategy (supplier panel design, sourcing channels, rate card strategy, extensions, offboarding) and drive enterprise adherence.
• Establish risk controls (misclassification, co-employment risk mitigation, access controls, segregation of duties, data privacy) in partnership with Procurement, Legal and Security.
• Create a VMS playbook and standard operating procedures (SOPs) for request, approval, onboarding, time/cost management, extensions, and offboarding.

Demand Management & Process Excellence

• Define processes to improve visibility to the DTS demand pipeline.
• Implement capacity planning and skills taxonomy to align demand with preferred suppliers and delivery models (onshore/offshore/nearshore).
• Drive rate-card adherence, competitive rate benchmarking, and exception governance.

VMS Ownership

• Own and administer the VMS (configuration, workflow rules, templates, role-based access, compliance controls).
• Maximize tool leverage (analytics, dashboards, alerts, audits, supplier scorecards, rate enforcement).
• Lead VMS implementations or expansions (new modules/geographies/business units), ensuring change management and training.

Vendor Performance & Commercial Discipline

• Reporting / Monitoring / Performance Management: create vendor scorecards, SLAs/OLAs, and performance reviews (fill rates, cycle times, quality, attrition, compliance, cost).
• Drive adherence to preferred suppliers; govern exception routing; enforce rate cards and commercial terms.

Insights & Management Reporting

• Build Executive-ready dashboards and management reporting: headcount, spend, rate compliance, cycle times, pipeline visibility, supplier mix, attrition, tenure & extension patterns, savings.
• Provide data-driven recommendations (optimize supplier panel, delivery model, rate revisions, process bottlenecks).
• Run continuous improvement initiatives.

Role Overview

• The Contingent Labor Governance Consultant is responsible for establishing and leading best practices for contingent workforce governance within DTS.
• This role drives process excellence, tool adoption (VMS), supplier compliance, and actionable insights, focusing on business operations and governance rather than talent acquisition.
• The consultant ensures demand visibility, rate discipline, contract adherence, and performance management across a population of approximately 3,000 contingent resources.
• By fostering a culture of continuous improvement and strategic alignment, the consultant empowers teams to maximize value, mitigate risk, and maintain control across the contingent labor landscape.

Core Responsibilities

• Develop and implement governance frameworks, policies, and operating models for contingent workforce management, ensuring compliance with legal, finance, security, and procurement requirements.
• Lead end-to-end processes for contingent workforce lifecycle management, including supplier panel design, sourcing channels, rate card strategy, onboarding, extensions, and offboarding.
• Establish risk controls (misclassification, co-employment risk mitigation, access controls, segregation of duties, background checks, data privacy) in partnership with the vendors, HR, Legal, Security, and Compliance.
• Own and administer the VMS (Beeline, VNDLY, SAP Fieldglass, or Coupa), including configuration, workflow rules, templates, integrations, and compliance controls.
• Drive process excellence in demand management, capacity planning, skills taxonomy, and rate-card adherence.
• Create and maintain vendor scorecards, SLAs, and performance reviews to monitor fill rates, cycle times, quality, attrition, compliance, and cost.
• Build executive-ready dashboards and management reporting to provide insights on headcount, spend, rate compliance, supplier mix, and savings.
• Partner with IT, Procurement, and Finance to maintain integrations and support VMS implementations or expansions.
• Run continuous improvement initiatives.

Key Deliverables / Value Enabled

• Strategic alignment of contingent labor engagements with enterprise priorities.
• Scalable governance frameworks that drive accountability, transparency, and timely decision-making.
• Dashboards and reporting that provide actionable insights into supplier health, risks, and performance.
• Improved capacity planning and resource allocation, reducing bottlenecks and increasing throughput.
• Enhanced cross-functional collaboration between business, IT, finance, and procurement teams.
• Consistent execution of contingent labor management practices across departments.
• Compliance with established standards and policies, reducing risk of non-compliance.

Required Qualifications

• 5–10+ years in contingent workforce management, vendor management, sourcing operations, or PMO within large IT organizations.
• Familiarity with various commercial models, including fixed-bid, time & material, managed services, and other contractual frameworks.
• Hands-on VMS experience: Beeline, VNDLY, SAP Fieldglass or similarities.
• VMS implementation experience is a strong plus (process design, configuration, data migration, integrations, UAT, hypercare).
• Proven ability to define governance and enforce adherence across distributed stakeholders.
• Experience with rate-card management, preferred supplier programs, and performance scorecards.
• Strong analytics/reporting with advanced Excel skills; comfort with data quality, reconciliation, and controls.
• Familiarity with procurement, finance, and legal processes (POs, invoicing, T&Cs, timesheets, and compliance standards).
• Excellent stakeholder management; ability to act as a liaison between vendors and DTS teams.
• Ability to work during US time zone.

Preferred Skills

• Experience with Coupa and Apptio Target Process.
• Knowledge of MSAs/SOWs, co-employment risk, and audit frameworks.
• Lean/Six Sigma or process improvement certifications.
• Experience with nearshore/offshore delivery models and global supplier governance.
• Problem solving and decision making with attention to detail and ability to resolve complex issues.
• Organizational savvy and interpersonal effectiveness to influence and drive change.
• Resilience and adaptability in navigating change and ambiguity.
• Proactive value creation and customer relationship management.
• Collaboration and ability to mobilize cross-functional teams.
• Strong communication and writing skills.

Core Competencies

• Governance & Policy Design
• Tool Ownership & Configuration (VMS)
• Commercial Acumen (rates, contracts, savings)
• Analytics & Insight
• Stakeholder Influence & Change Management
• Operational Rigor & Risk Management