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Project Manager I

9 years

7 - 9 Lacs

chennai

Posted:1 week ago| Platform: GlassDoor logo

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Skills Required

management model timeline communication empathy risk strategy governance reports analyze software mentoring engagement engineering schedule stability effectiveness analysis prioritization drive design traceability estimation service planning development constraints strategies estimate report escalation test support integration testing triage tooling compliance technology upgrading pricing learning automation reporting agile metrics healthcare scrum deployment agility

Work Mode

On-site

Job Type

Part Time

Job Description

    9 - 12 Years
    10 Openings
    Chennai, Kochi, Trivandrum


Role description

Role Proficiency:

Perform end-to-end management of a single project up to TCV of 500K with time and effort based or deliverable based model; by delivering the agreed scope within the agreed timeline and cost. Ensure the success and acceptance criteria of the project are met enhancing customer satisfaction.

Outcomes:

  • Identify key stakeholders ensuring establishment and maintaining positive business relationships among stakeholders (internal or external)
  • Maintain regular communication with customer; addressing needs through empathy with their environment
  • Define activities responsibilities critical milestones resources skills needs interfaces and budget. Optimize costs and time utilisation minimize waste and deliver projects on time on budget as per the contract and agreed scope with a high quality result.
  • Anticipate all possible risk manage them by applying the suitable risk management strategy; while developing contingency plans.
  • Implement the governance model defined for similar projects
  • Track and reports project KPIs and analyze project health
  • Effective implementation of software delivery methodologies to improve project KPIs
  • Provide individual and team mentoring; ensuring high levels of team engagement and developing capabilities within team
  • Adopt and build software engineering best practices which can be leveraged by other teams

Measures of Outcomes:

  • Sprint velocity/team productivity
  • Planned schedule vs actual
  • Planned effort vs actual
  • Planned cost vs actual
  • Retention
  • Requirement stability and effectiveness of scope change management
  • Product quality (rework effort defect density defect leakage in various phases and number of rejected defects)
  • Risk management index
  • Adoption of reusable components and artefacts
  • Customer satisfaction
  • Team satisfaction

Outputs Expected:

Scope Management :

  • Conduct requirements analysis
    requirements elicitation scope control and prioritization based on customer needs and scope change management
  • Drive the creation of common standards such as design documents
    traceability matrix bridge documents analysis methodologies and solution artefacts
  • Partner with the customer to define their requirements; elicit requirements from solution envisioning workshop
  • Conduct impact analysis of any scope changes across phases and negotiate with the customer for scope prioritization


Estimation and Resource Planning:

  • Consolidate estimates at a solution level
    evaluate risks and validate estimates from a technical standpoint with assumptions scope and boundaries defined
  • Review and validate estimates across service lines
  • Conduct resource planning (pyramid
    people development) at a project level based on project requirements
  • Conduct impact analysis for changes and analyze corresponding impact to overall estimates and resource loading
  • Identify the different roles and skills for each role
    considering the constraints pre-requisites and other project specific KPIs


Project/ Schedule Management:

  • Plan and manage multiple small projects/ modules as defined within UST
  • Identify risks and mitigation strategies and implement the same to manage simple
    small projects/ modules
  • Anticipate items that cause schedule delays
    schedule dependencies and manage them following the proper risk management plan
  • Identify options to fast track the schedule and plans to implement the same
  • Estimate the work
    plan and track the activities closely and report the progress on a regular basis


Risk/Issue management:

  • Proactively identify any dependencies that might impact the project KPIs. Obtain agreement with dependency owners and closely track them on the plan
  • Identify and closely track the risks in the project and follow escalation path
  • Document the risks and issues in the project
    communicate them to all relevant stakeholders and closely track the impact


Stakeholder Management:

  • Identify the internal and external stakeholders on the project
  • Define the RACIA chart and communicate the roles/responsibilities to the stakeholders
  • Define the communication plan and implement the same


Test and Defect Management :

  • Support system integration testing (functional / technical)
  • Review/mentor team during test execution
  • Support defining the test strategy and scenarios
  • Understand the business impact of defects
  • Prioritize the defects based on their criticality and severity
  • Participate in defect triage meetings
  • Identify and analyse root cause of defects
  • Interpret the results


Software Development Process Tools & Techniques:

  • Define/adopt the right tooling strategy for the project
  • Independently guide the team to develop efficient and high-quality work products
  • Meet project goals
    ensure process compliance and mentor the team


Governance:

  • Tailor organization's quality guidelines and benchmarks to meet specific project quality requirements and processes


Domain / Industry Knowledge:

  • Understand how the proposed solution meets client requirements


Technology Concepts:

  • Understand customer's technology landscape
  • Map business requirements to technology requirements
  • Set expectations with the customer
  • Leverage that knowledge in day-to-day work or in upgrading skills of the team


Profitability Management:

  • Analyze profitability for project
  • Create profitability sheet based on resource plan
  • Modify parameters within profitability sheet and identify impact on margins


Pricing Models:

  • Define the pricing models for medium complex projects
  • Conduct estimation for medium complex projects.


Knowledge Management (KM):

  • Establish a KM plan and platform that can be leveraged by new joiners to the project
  • Ensure the learning's from the project are contributed to the KM repository


Account Management Processes and Tools:

  • Work under the guidance of the account manager to drive the account management KPIs relevant for the project
  • Collaborate with other projects and enabling functions to deliver value to UST and to the customer in terms of ideas
    automation etc


Solution Structuring:

  • Present the proposed solution to customer highlighting the solution benefits
  • Understand the end in mind and the relevance of win themes
  • Carve out simple solution / POC to build confident in the solution


Self-Development and Organizational initiatives:

  • Review other project artefacts and assess the health of the same
  • Actively participate in forums like PM forums and share best practices and learnings from own projects
  • Adopt learnings and reusable methodologies/tools from other projects to improve productivity and quality


Team Development:

  • Implement a framework to assess the skill level of the team and work with the team to define a skill enhancement plan
  • Nurture the innovation potential within the team
  • Provide feedback and enable the team to perform independently and grow

Skill Examples:

  • Impact and Influence
  • Identify project risks and define action plans to manage
  • Define a project plan by breaking it down into individual project tasks
  • Communicate project progress to all relevant parties reporting on topics such as cost control schedule achievements quality control risk avoidance and changes to project specifications
  • Delegate tasks and manage team member contributions appropriately
  • Assess the project heath using quantitative measures and change the course of action as needed

Knowledge Examples:

  • Technologies to be implemented within the project
    • Structured project management methodologies (e.g. agile techniques)
    • Estimation techniques
    • Metrics analysis and quantitative management
    • Root cause analysis
    • People management including goal setting growth aspects and coaching
    • Understanding of the quality and governance models of UST and the customer; aligning the deliverables to meet those standards

    Additional Comments:

    Job Description: 1. Identify key stakeholders to ensure establishing and maintaining positive business relationships among stakeholders (internal or external) 2. Maintain regular communication with customer / partner / supplier; addressing needs through empathy with their environment 3. Define activities, responsibilities, critical milestones, resources, skills needs, interfaces and budget. Optimize costs and time utilization, minimize waste and deliver projects on time, and budget as per the contract and agreed scope, with a high quality result. 4. Anticipate all possible risks and manage them by applying the suitable risk management strategy; developing contingency plans. 5. Define and implement the governance model as per the project needs 6. Plan and implement metrics driven management model and quantitatively assess the project health 7. Orchestrate projects to develop or implement new, internal or externally defined processes to meet identified business needs. 8. Effective implementation of software delivery methodologies and instill customer’s confidence 9. Build, manage and nurture high performing teams, providing individual and team mentoring, ensuring high levels of team engagement, and developing capabilities within team, ensuring seamless communication and resolving conflicts 10. Adopt and build software engineering best practices which can be leveraged by other teams 11. 10+ industry experience to be considered with US Healthcare background. 12. Should have experience managing Fixed Bid projects and Scrum projects 13. Familiar with cloud hosting’s and deployment practices

Skills

Project Management,Healthcare,Business Relationships,Communication

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

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