Product Manager

We are seeking an experienced Product Manager to drive the evolution of GrayQuest's core education-fee platform and EMI-financing platform. This role demands a product-focused professional who can enhance user experiences across our 7,000+ institution network, optimize payment and lending flows, and build scalable product systems. You will own key product initiatives that directly impact platform adoption, transaction growth, and customer satisfaction.

Key Responsibilities

Product Development & Execution

• Parent Experience:

  Optimize the end-to-end parent journey from fee discovery to EMI completion, ensuring transparency and ease of use

• Institution Success:

  Design product features that increase value for educational institutions, including better reporting dashboards, reconciliation tools, and fee collection analytics

• Partnership Integration:

  Work with banking and NBFC partners to streamline loan origination processes and improve underwriting experiences

• Technical Product Management:

  Collaborate with engineering teams to build scalable systems, optimize payment processing, and ensure platform reliability at growing transaction volumes

• Regulatory Compliance:

  Translate RBI guidelines (Digital Lending Guidelines, LSP requirements) into compliant product flows and user interfaces

Performance Optimization

• Conversion Analytics:

  Monitor and optimize key product metrics including EMI adoption rates, payment success ratios, and user engagement across the platform

• Product-Market Fit:

  Continuously refine product offerings based on institutional feedback, parent behavior data, and market research to strengthen competitive positioning

You will be a good fit if you bring in

Technical & Analytical Skills

• Strong analytical capabilities

  with experience using data to drive product decisions and optimize user funnels

• API and integration experience

  with payment gateways, banking systems, and third-party financial services

• User research and design thinking

  expertise to create intuitive experiences for diverse user segments

Domain Knowledge (good to have)

• Financial services background

  with understanding of EMI products, payment processing, and regulatory compliance (RBI, NPCI guidelines)

• B2B platform experience

  with multi-sided marketplace or embedded finance products preferred

What We Offer

• Pivotal role

  in scaling India's leading education-fintech platform

• Direct impact

  on product strategy and market expansion, with autonomy to drive innovation across the platform

• Dynamic environment

  that values product excellence, data-driven decision making, and customer-centric innovation

About GrayQuest

GrayQuest is India's leading FinTech innovator in the education ecosystem, revolutionizing the $100B+ education industry. Our unique EMI solutions make paying school and college fees simple, affordable, and rewarding for millions of families. With partnerships spanning 7,000+ educational institutions, including India's top school chains & universities, GrayQuest is trusted to deliver cutting-edge financial services that improve fee accessibility.

Backed by marquee investors including Kunal Shah & Miten Sampat (CRED), Nitin Gupta (UNI), Sumit Maniyar (Rupeek), and Sujeet Kumar (Udaan), we are on a mission to redefine education payments in India.

Join us at this exciting juncture of rapid growth and innovation