Product Manager

Role Overview

We are seeking an experienced Product Manager to drive the evolution of GrayQuest's core education-fee platform and EMI-financing platform. This role demands a product-focused professional who can enhance user experiences across our 7,000+ institution network, optimize payment and lending flows, and build scalable product systems. You will own key product initiatives that directly impact platform adoption, transaction growth, and customer satisfaction

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Key Responsibilities

Product Development & Execution

• Parent Experience:

  Optimize the end-to-end parent journey from fee discovery to EMI completion, ensuring transparency and ease of use

• Institution Success:

  Design product features that increase value for educational institutions, including better reporting dashboards, reconciliation tools, and fee collection analytics

• Partnership Integration:

  Work with banking and NBFC partners to streamline loan origination processes and improve underwriting experiences

• Technical Product Management:

  Collaborate with engineering teams to build scalable systems, optimize payment processing, and ensure platform reliability at growing transaction volumes

• Regulatory Compliance:

  Translate RBI guidelines (Digital Lending Guidelines, LSP requirements) into compliant product flows and user interfaces

Performance Optimization

• Conversion Analytics:

  Monitor and optimize key product metrics including EMI adoption rates, payment success ratios, and user engagement across the platform

• Product-Market Fit:

  Continuously refine product offerings based on institutional feedback, parent behavior data, and market research to strengthen competitive positioning

You will be a good fit if you bring in

Technical & Analytical Skills

• Strong analytical capabilities

  with experience using data to drive product decisions and optimize user funnels

• API and integration experience

  with payment gateways, banking systems, and third-party financial services

• User research and design thinking

  expertise to create intuitive experiences for diverse user segments

Domain Knowledge (good to have)

• Financial services background

  with understanding of EMI products, payment processing, and regulatory compliance (RBI, NPCI guidelines)

• B2B platform experience

  with multi-sided marketplace or embedded finance products preferred

What We Offer

• Pivotal role

  in scaling India's leading education-fintech platform

• Direct impact

  on product strategy and market expansion, with autonomy to drive innovation across the platform

• Dynamic environment

  that values product excellence, data-driven decision making, and customer-centric innovation