Job
Description
Company Overview Travalate is a fast-growing direct-to-consumer brand specializing in luggage and travel accessories. We sell primarily through e-commerce and quick commerce platforms, with an in-house manufacturing unit in Jaipur. We’re seeking a proactive and organized Operations Manager to streamline operations, manage tasks, and support the founder in scaling the business. Role Summary The Operations Manager will act as the founder’s trusted partner, overseeing daily operations, optimizing processes, and coordinating cross-functional tasks to ensure smooth execution across e-commerce, quick commerce, and manufacturing. The ideal candidate is a hands-on problem-solver with experience in e-commerce or D2C operations, strong organizational skills, and the ability to manage a small team. Key ResponsibilitiesOperational Management Oversee daily operations, including shipment planning, raw material procurement, and inventory management for e-commerce and quick commerce channels. Develop and implement Standard Operating Procedures (SOPs) for repetitive tasks to ensure consistency and efficiency. Coordinate with suppliers and logistics partners to prevent delays and optimize costs. Team Coordination Manage and train a small team to execute daily tasks independently, reducing the founder’s involvement in routine instructions. Conduct brief daily check-ins to align team priorities and address bottlenecks. Act as a liaison between the founder and the team to ensure clear communication. Process Optimization Identify and implement tools to automate processes like inventory tracking and shipment planning. Streamline workflows to reduce manual work and improve turnaround times. E-commerce and Quick Commerce Oversight Monitor performance metrics (e.g., sales, conversion rates, inventory turnover) across platforms like Amazon, Flipkart, and Blinkit. Ensure product listings, pricing, and promotions are optimized for maximum impact. Strategic Support Assist the founder with high-level tasks, such as coordinating new design calls, reviewing customer feedback, and researching market trends. Prepare weekly reports summarizing operational performance and actionable insights. Support strategic initiatives, such as exploring new e-commerce platforms or supplier partnerships. Problem-Solving Proactively address operational challenges, such as supplier delays or production bottlenecks, with minimal founder input. Make low-stakes decisions independently to maintain momentum. QualificationsExperience 3-5 years in operations, e-commerce, supply chain, or D2C brand management, preferably in a startup or small business. Proven success in streamlining repetitive tasks or implementing process improvements. Experience with e-commerce platforms (e.g., Amazon, Flipkart) and quick commerce platforms (e.g., Blinkit). Skills Strong organizational and project management skills, with proficiency in tools like Trello or Notion. Basic analytical skills to track and interpret e-commerce metrics using tools like Google Analytics or Excel. Excellent communication and leadership skills to manage a small team and coordinate with external partners. Familiarity with inventory or supply chain software (e.g., Zoho Inventory, QuickBooks Commerce) is a plus. Attributes Proactive, resourceful, and comfortable working in a fast-paced, dynamic environment. Detail-oriented with a knack for creating structure in chaotic workflows. Trustworthy and aligned with the brand’s vision to act as the founder’s extension. Education (Optional) Bachelor’s degree in business, supply chain management, operations, or a related field. Certifications in project management (e.g., PMP) or supply chain (e.g., APICS) are a plus. Nice-to-Have Experience in luggage or similar D2C markets. Familiarity with design or product development processes to support new design calls. Knowledge of quick commerce dynamics to optimize fast-delivery channels. Work Environment Location: On-site near the manufacturing unit in Jaipur. Environment: Fast-paced startup with opportunities to shape the brand’s growth. Reporting: Reports directly to the founder and collaborates with a small, dynamic team. Work Schedule: Monday to Saturday, 9:30 AM - 6:00 PM. Compensation Competitive CTC of ₹6-8 lakh per year (₹50,000-66,667 per month), based on experience and qualifications. Potential for performance-based bonuses and equity for exceptional candidates. How to Apply Please submit your resume and a brief cover letter explaining why you’re excited to join a D2C brand and how your experience aligns with this role. Email applications to support@travelate.com or apply via our LinkedIn job posting. Travalate is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. Show more Show less
