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61 Job openings at Voyage Hotels & Resorts
Front Desk Executive (Male)

Shiliguri

5 years

INR 0.12 - 0.12 Lacs P.A.

On-site

Full Time

Greeting and Reception: Welcoming visitors and clients in a professional and courteous manner. Answering phone calls, taking messages, and directing calls appropriately. Managing the flow of visitors and ensuring a smooth and efficient reception process. Administrative Support: Maintaining records, filing documents, and organizing paperwork. Assisting with scheduling appointments, meetings, and travel arrangements. Handling basic inquiries and providing information to clients and visitors. Customer Service: Addressing customer inquiries and resolving issues or complaints. Ensuring a positive and professional experience for all visitors and clients. Other Tasks: Maintaining a clean and organized front desk area. Sorting and distributing mail. Performing light data entry tasks. Assisting with event planning and organization. Monitoring employee attendance. Job Types: Full-time, Permanent Pay: From ₹12,000.00 per month Benefits: Food provided Schedule: Day shift Evening shift Monday to Friday Morning shift Night shift Rotational shift Weekend availability Ability to commute/relocate: Siliguri, West Bengal: Reliably commute or planning to relocate before starting work (Required) Experience: Hotel: 5 years (Required) Language: English (Required) Hindi (Required) Bengali (Required) Nepali (Required) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person

Front Office Assistant

Shiliguri, West Bengal

2 years

INR Not disclosed

On-site

Full Time

A Front Desk Representative is a professional who is the first point of contact for all customers of a business. They greet customers, answer phones, receive and deliver mail, and assist with maintaining and ordering office supplies. Welcome customers and guests in a warm and friendly manner. Ascertains their purchasing needs. Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our business operations. Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers. Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Monitors lobby and work area determine customer flow. Responds to customer inquiries and requests in a timely, friendly, and efficient manner. Facilitates correspondence with customers. Acts as the site liaison for the services and sales center. Works collaboratively with other staff, managers, and resources. Job Types: Full-time, Permanent Pay: From ₹9,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Monday to Friday Morning shift Night shift Rotational shift Weekend availability Ability to commute/relocate: Siliguri, West Bengal: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: PMS: 2 years (Required) total work: 4 years (Preferred) Language: Hindi (Required) English (Required) Nepali (Preferred) Bengali (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Required) Work Location: In person

Hostess

Shiliguri, West Bengal

2 years

INR 0.13 - 0.18 Lacs P.A.

On-site

Full Time

Job description Voyage Hotels & Resorts is seeking an enthusiastic and friendly Hostess to join our team in providing an exceptional experience for candidates at our resort. The Hostess will serve as the face of our resort during exam events, ensuring smooth, efficient check-in, and creating a welcoming environment for all candidates. This role combines hospitality with customer service to support candidates during their time at the resort. Key Responsibilities: Welcoming & Greeting Guests: Greet candidates with a warm and friendly attitude upon arrival. Provide a seamless check-in process while offering a brief introduction to the venue and its amenities. Registration & Orientation: Assist candidates with registration, ensuring they have all necessary materials for their exam day. Guide them through the resort and direct them to the appropriate exam areas. Guest Services & Support: Be the first point of contact for any inquiries, offering assistance with directions, exam procedures, or any other needs. Ensure guests are comfortable and well-informed. Logistics Coordination: Assist with managing the flow of guest , ensuring seating arrangements are organized and there are no delays in the process. Communication: Provide clear instructions to guest and team ensuring there are no misunderstandings. Conflict Resolution: Address any issues or concerns from the guest professionally and efficiently, ensuring a calm and positive experience for all guests. Team Collaboration: Work closely with other hotel staff, such as concierge, event coordinators, and security, to ensure a smooth and well-coordinated experience for all guests. Maintain Cleanliness & Organization: Ensure the areas and common spaces are kept clean and organized, and manage any logistical details related to the event. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Experience: total work: 2 years (Preferred) Work Location: In person Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Ability to commute/relocate: Tinsukia, Siliguri, West Bengal: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person

Front Office Assistant

Shiliguri

2 years

INR 0.09 - 0.09 Lacs P.A.

On-site

Full Time

A Front Desk Representative is a professional who is the first point of contact for all customers of a business. They greet customers, answer phones, receive and deliver mail, and assist with maintaining and ordering office supplies. Welcome customers and guests in a warm and friendly manner. Ascertains their purchasing needs. Assists customers in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary. Knows all essential aspects of our business operations. Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers. Verifies credit acceptance by reviewing and recording customer information and operating credit card authorization systems. Balances cash drawer by counting cash at beginning and end of work shift. Monitors lobby and work area determine customer flow. Responds to customer inquiries and requests in a timely, friendly, and efficient manner. Facilitates correspondence with customers. Acts as the site liaison for the services and sales center. Works collaboratively with other staff, managers, and resources. Job Types: Full-time, Permanent Pay: From ₹9,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Evening shift Monday to Friday Morning shift Night shift Rotational shift Weekend availability Ability to commute/relocate: Siliguri, West Bengal: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: PMS: 2 years (Required) total work: 4 years (Preferred) Language: Hindi (Required) English (Required) Nepali (Preferred) Bengali (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Required) Work Location: In person

Hostess

Shiliguri

2 years

INR 0.13 - 0.18 Lacs P.A.

On-site

Full Time

Job description Voyage Hotels & Resorts is seeking an enthusiastic and friendly Hostess to join our team in providing an exceptional experience for candidates at our resort. The Hostess will serve as the face of our resort during exam events, ensuring smooth, efficient check-in, and creating a welcoming environment for all candidates. This role combines hospitality with customer service to support candidates during their time at the resort. Key Responsibilities: Welcoming & Greeting Guests: Greet candidates with a warm and friendly attitude upon arrival. Provide a seamless check-in process while offering a brief introduction to the venue and its amenities. Registration & Orientation: Assist candidates with registration, ensuring they have all necessary materials for their exam day. Guide them through the resort and direct them to the appropriate exam areas. Guest Services & Support: Be the first point of contact for any inquiries, offering assistance with directions, exam procedures, or any other needs. Ensure guests are comfortable and well-informed. Logistics Coordination: Assist with managing the flow of guest , ensuring seating arrangements are organized and there are no delays in the process. Communication: Provide clear instructions to guest and team ensuring there are no misunderstandings. Conflict Resolution: Address any issues or concerns from the guest professionally and efficiently, ensuring a calm and positive experience for all guests. Team Collaboration: Work closely with other hotel staff, such as concierge, event coordinators, and security, to ensure a smooth and well-coordinated experience for all guests. Maintain Cleanliness & Organization: Ensure the areas and common spaces are kept clean and organized, and manage any logistical details related to the event. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Experience: total work: 2 years (Preferred) Work Location: In person Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Ability to commute/relocate: Tinsukia, Siliguri, West Bengal: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person

Front Desk Receptionist (MALE)

Shiliguri

3 years

INR 0.1 - 0.12 Lacs P.A.

On-site

Full Time

A Hotel Front Desk Receptionist is responsible for providing excellent customer service to guests, managing reservations and check-ins/outs, and answering inquiries. They also handle payments, resolve issues, and maintain a welcoming environment. Key Responsibilities: Guest Relations: Greet guests warmly, check them in and out, and address any questions or concerns. Reservations: Manage online and phone reservations, and make necessary changes. Check-in/Check-out: Allocate rooms, provide keys, and process payments for lodging and services. Information Hub: Provide information about the hotel, local attractions, and amenities. Concierge Services: Assist guests with requests for transportation, local recommendations, and event bookings. Administrative Tasks: Maintain guest records, handle phone calls, and perform other administrative duties. Problem Solving: Respond to guest complaints and escalate issues as needed. Payment Processing: Accept and process payments for various hotel services. Upselling: Suggest additional services or room upgrades to guests, when appropriate. Skills and Qualities: Excellent customer service and communication skills. Proficiency in using hotel management software. Ability to handle cash transactions and process payments. Strong organizational skills and attention to detail. Ability to handle multiple tasks simultaneously. Professional appearance and demeanor. Ability to remain calm and composed under pressure. Flexibility to work various shifts, including weekends and holidays. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Ability to commute/relocate: Siliguri, West Bengal: Reliably commute or planning to relocate before starting work (Required) Education: Diploma (Required) Experience: Hotel management: 3 years (Required) Language: English (Required) Hindi (Required) Bengali (Preferred) Nepali (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person

HR Recruiter

Calcutta

0 years

INR 0.15 - 0.2 Lacs P.A.

On-site

Full Time

An HR Recruiter is responsible for managing the end-to-end recruitment process, from sourcing candidates to onboarding new hires. The role involves collaborating with hiring managers to understand staffing needs, posting job openings, screening resumes, conducting interviews, and ensuring a smooth onboarding experience. Effective communication, organizational skills, and proficiency in recruitment tools are essential for success in this position. Key Responsibilities Sourcing Candidates : Utilize various platforms such as job boards, social media, and networking events to identify and attract potential candidates. Screening & Interviewing : Review resumes, conduct initial screenings, and facilitate interviews to assess candidates' qualifications and fit. Collaboration : Work closely with hiring managers to develop job descriptions and determine selection criteria. Candidate Experience : Ensure a positive candidate experience throughout the recruitment process, providing timely communication and feedback. cutshort. Onboarding : Coordinate the onboarding process for new hires, ensuring they have the necessary resources and support for a smooth transition. Data Management : Maintain accurate and organized recruitment records and metrics to track hiring progress and identify areas for improvement. Market Research : Stay informed about industry trends and best practices in recruitment and talent acquisition. Qualifications Education : Bachelor’s degree in Human Resources, Business Administration, or a related field. Experience : Proven experience in recruitment, preferably in a corporate environment. Skills : Strong understanding of HR practices and employment laws, excellent communication and interpersonal skills, and proficiency in using applicant tracking systems (ATS) and other recruitment tools. Salary Range- Rs. 15,000- 20,000 Job Opportunities in Kolkata Fusion CX : Hiring HR Recruiters specializing in high-volume recruitment for the BPO sector. Great Leaders Institute : Looking for HR Recruiters to manage end-to-end recruitment processes in Salt Lake City. Sun Knowledge : Seeking HR Recruiters with experience in talent sourcing and onboarding. Recex Pvt. Ltd. : Offering HR Recruiter positions with responsibilities including job posting, candidate screening, and onboarding. I3 HR Technologies Pvt. Ltd. : Hiring HR Recruiters for full-cycle recruitment processes. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Paid sick time Schedule: Day shift Morning shift Work Location: In person

Head Chef

Shiliguri

4 years

INR 0.3 - 0.4 Lacs P.A.

On-site

Full Time

Position Overview: We are looking for a talented and experienced Head Chef to lead our culinary team. As the Head Chef, you will be responsible for overseeing all aspects of kitchen operations, menu planning, recipe development, and ensuring high-quality food preparation. You will lead by example, maintain high standards of food quality and presentation, and inspire and motivate your team to deliver exceptional dining experiences. Key Responsibilities: Develop and execute menus in collaboration with management. Ensure all dishes are prepared according to recipes and standards. Oversee kitchen operations, including food preparation, cooking, and presentation. Monitor and manage inventory of ingredients and kitchen supplies. Train, supervise, and schedule kitchen staff members. Ensure compliance with health and safety regulations and sanitation standards. Manage kitchen budget and control food costs. Collaborate with restaurant management on marketing and promotional activities. Maintain a positive and professional approach with coworkers and customers. Requirements: Proven experience as a Head Chef or Executive Chef in a high-volume restaurant or hotel. In-depth knowledge of culinary techniques, cooking methods, and food safety standards. Strong leadership and management skills with the ability to motivate and inspire a team. Creative flair and passion for food with a focus on quality and innovation. Excellent communication and organizational skills. Ability to work well under pressure and in a fast-paced environment. Certification from a culinary school or equivalent experience. Knowledge of local and international cuisines is a plus. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Evening shift Monday to Friday Morning shift Weekend availability Supplemental Pay: Performance bonus Experience: total work: 4 years (Required) Work Location: In person

Front Office Manager

Tinsukia

5 years

INR 0.3 - 0.35 Lacs P.A.

On-site

Full Time

A Front Office Manager oversees the daily operations of the front desk, including managing staff, handling guest inquiries and complaints, and coordinating with other departments to ensure exceptional guest experiences. This role requires strong leadership, communication, and problem-solving skills. Key Responsibilities: Staff Management: Hiring, training, and supervising front desk staff. Scheduling shifts and managing work assignments. Evaluating employee performance and providing feedback. Guest Services: Greeting and checking in guests, ensuring a smooth and efficient process. Addressing guest inquiries, complaints, and requests promptly and effectively. Resolving guest issues and ensuring guest satisfaction. Front Desk Operations: Managing day-to-day operations of the front desk, including check-in, check-out, and reservations. Ensuring the front desk area is clean, organized, and presentable. Maintaining accurate records of guest interactions and financial transactions. Administrative Tasks: Managing mail distribution, answering phones, and redirecting calls. Organizing files and records, and updating them as needed. Managing office supplies and ordering as needed. Coordination with Other Departments: Coordinating with housekeeping, maintenance, and other departments to ensure smooth operations. Revenue Management: Overseeing reservation procedures, including room allocations, rate management, and inventory control. Implementing strategies to optimize occupancy and revenue. Essential Skills: Strong leadership and management skills. Exceptional communication and interpersonal skills. Excellent customer service skills. Problem-solving and analytical thinking skills. Organizational and time management skills. Technical proficiency with front desk software and reservation systems. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Evening shift Monday to Friday Morning shift Weekend availability Supplemental Pay: Performance bonus Ability to commute/relocate: Tinsukia, Assam: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: FO Manager: 5 years (Required) total work: 10 years (Required) Language: English (Required) Hindi (Required) Bengali (Preferred) Assamese (Preferred) Shift availability: Day Shift (Required) Night Shift (Required) Overnight Shift (Required) Work Location: In person

Accountant

Tinsukia

10 years

INR 0.25 - 0.3 Lacs P.A.

On-site

Full Time

We are seeking a highly experienced and detail-oriented Senior Accountant with over 10 years of accounting experience to manage and oversee the financial operations of Voyage The Solitaire Bliss . The ideal candidate should have a strong understanding of Tax Deducted at Source (TDS) and Goods and Services Tax (GST) regulations and will be responsible for ensuring accurate financial reporting, compliance, and overall financial health of the organization. Key Responsibilities: Financial Management: Oversee and manage the day-to-day accounting operations, including accounts payable, receivable, general ledger, and bank reconciliations. Prepare and review financial statements, reports, and records to ensure accuracy and completeness. Develop and implement financial policies and procedures to improve efficiency and control. TDS and GST Compliance: Ensure timely and accurate filing of TDS and GST returns in compliance with government regulations. Monitor changes in tax laws and advise management on necessary adjustments. Handle tax audits, assessments, and resolve any discrepancies or notices. Budgeting and Forecasting: Assist in the preparation of annual budgets and financial forecasts. Analyze financial performance and provide insights to support business decisions. Audit and Internal Controls: Manage internal and external audits, ensuring all financial records are up-to-date and compliant. Develop and maintain strong internal controls to safeguard company assets and financial integrity. Team Leadership: Provide guidance and training to junior accounting staff. Ensure smooth coordination with other departments to resolve financial issues promptly. Qualifications and Experience: Bachelor’s degree in Accounting , Finance , or a related field (Master’s degree preferred). Minimum 10 years of experience in accounting, with at least 5 years in a senior or leadership role. In-depth knowledge of TDS and GST regulations and filing procedures. Strong understanding of accounting principles, financial reporting, and compliance. Proficiency in accounting software . Excellent analytical skills and attention to detail. Strong leadership and communication skills. Key Competencies: Strategic thinking and problem-solving ability Strong organizational and time management skills Ability to work under pressure and meet deadlines High level of integrity and professionalism What We Offer: Competitive salary based on experience and qualifications Professional growth opportunities within the company A collaborative and supportive work environment. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Education: Bachelor's (Preferred) Experience: Accounting: 10 years (Required) Tally: 4 years (Required) total work: 10 years (Required) License/Certification: CA-Inter (Preferred) Work Location: In person

Guest Service Associate (GSA)

Tinsukia

1 years

INR 0.12 - 0.15 Lacs P.A.

On-site

Full Time

Job description Looking for good candidates for Front Office, Housekeeping, F&B Service and Kitchen who are willing to work with one of the best chains. Candidates with experience and a keen interest for guest services would be preferred Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Rotational shift Experience: total work: 1 year (Required) Work Location: In person Job Type: Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Paid sick time Schedule: Rotational shift Ability to commute/relocate: Tinsukia, Assam: Reliably commute or planning to relocate before starting work (Required) Work Location: In person

Front Office Associate

East District, Sikkim

2 years

INR 0.1 - 0.12 Lacs P.A.

On-site

Not specified

Job Title: Front Office Associate Location: Gangtok, Sikkim Job Type: Full-Time Experience Required: 1–2 Years Salary: ₹10,000 – ₹12,000 per month (Based on experience and skills) Job Summary: We are seeking a courteous, friendly, and professional Front Office Associate to join our hospitality team in Gangtok, Sikkim . The ideal candidate will be the first point of contact for guests, ensuring a warm welcome and a smooth check-in/check-out experience. This role requires excellent communication skills, attention to detail, and a strong focus on customer service. Key Responsibilities: Greet and welcome guests in a warm and professional manner Perform check-in and check-out procedures efficiently Handle guest inquiries and resolve complaints in a timely, professional manner Manage reservations via phone, email, and online platforms Coordinate with housekeeping and other departments to ensure guest needs are met Maintain records of guest information, room availability, and payment transactions Ensure the front desk area is clean, organized, and presentable at all times Stay updated on local tourism highlights, transportation options, and events to assist guests Follow all safety and security procedures as per hotel policy Requirements: High School Diploma or equivalent (Hotel Management Diploma or degree preferred) Prior experience in front office or customer-facing roles is an advantage Strong communication skills in English and Hindi (Knowledge of Nepali or local dialects is a plus) Basic computer skills; familiarity with hotel management software is a plus Excellent interpersonal skills and a guest-oriented mindset Ability to work flexible shifts, including weekends and holidays Friendly, professional demeanor with a positive attitude Benefits: Monthly Salary: ₹10,000 – ₹12,000 Accommodation and meals Performance-based incentives Opportunities for training and career advancement A vibrant and culturally rich work environment in the scenic town of Gangtok Job Type: Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Food provided Paid sick time Schedule: Rotational shift Language: Hindi (Required) English (Required) Work Location: In person

Hotel Sales Manager

Shiliguri

10 years

INR 0.3 - 0.3 Lacs P.A.

On-site

Full Time

Sales Strategy Development & Execution: Develop and implement sales plans to meet revenue objectives, including setting sales goals, identifying target markets, and developing actionable plans. Conduct market research and identify business opportunities. Monitor and adjust sales strategies based on market conditions and competitor activity. Client Relationship Management: Build and maintain strong relationships with clients, including travel agents, corporate clients, and event planners. Cultivate new business and nurture existing accounts. Provide excellent customer service and address client needs and concerns. Contract Negotiation: Negotiate contracts and agreements for group bookings, events, conferences, and corporate stays. Ensure contracts are profitable for the hotel while meeting client expectations. Job Type: Full-time Pay: From ₹30,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Siliguri, West Bengal: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Hotel: 10 years (Required) Language: English (Required) Hindi (Required) Willingness to travel: 75% (Required) Work Location: In person

CDP (Bakery)

Tinsukia

3 years

INR 0.2 - 0.3 Lacs P.A.

On-site

Full Time

Key Responsibilities: Food Preparation & Production: Prepare ingredients, bake goods, and produce pastries, confections, and other items as per menu requirements. Ensure high-quality standards are maintained throughout the food preparation process. Develop new recipes for seasonal menus in collaboration with colleagues. Suggest innovative ways to present dishes creatively. Menu Planning & Coordination: Plan and execute menus, working closely with Sous Chefs and Executive Chefs to ensure consistency and creativity. Ensure that the kitchen is adequately stocked with all necessary supplies at all times. Place timely orders for ingredients, focusing on those that are essential for daily operations. Manage ingredients that need frequent replenishing to maintain smooth kitchen operations. Quality Assurance & Productivity: Monitor the production of food to ensure high-quality standards are met, including speed and consistency. Ensure all food items meet the required health, safety, and hygiene standards. Supervise buffets and special functions, ensuring quality and efficiency. Continuously seek ways to improve kitchen productivity, such as optimizing cooking processes and minimizing waste. Team Collaboration & Communication: Coordinate daily tasks and activities with the Sous Chef or Executive Chef to ensure smooth operations. Maintain effective communication with other chefs and kitchen staff to ensure alignment with operational goals. Supervise and work cooperatively within the team to achieve high performance. Supervision & Problem Solving: Supervise kitchen staff during special events and buffets, providing guidance and ensuring smooth execution. Address and solve problems quickly and efficiently to avoid disruptions in service. Organization & Administrative Tasks: Prepare food requisitions, monitor inventory, and ensure the kitchen remains clean and organized. Suggest and implement new procedures to improve workflow and kitchen efficiency. Health, Safety & Hygiene: Ensure adherence to all relevant health, safety, and hygiene standards in the kitchen at all times. Provide leadership and guidance to ensure that kitchen operations comply with established protocols. By enhancing organization, communication, and collaboration with senior chefs, the role contributes significantly to kitchen efficiency, quality, and innovation. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Rotational shift Education: Diploma (Preferred) Experience: CDP Bakery: 3 years (Required) Hotel management: 7 years (Required) Work Location: In person

Operations Manager

India

10 years

INR 0.25 - 0.3 Lacs P.A.

On-site

Full Time

Key Responsibilities: Overseeing Daily Operations: Managing all aspects of the hotel's daily activities, including front desk, housekeeping, maintenance, food and beverage, and other departments. Ensuring Guest Satisfaction: Prioritizing guest needs and ensuring a positive and memorable experience. Staff Management: Hiring, training, scheduling, and evaluating staff to maintain a high-performing team. Budget Management: Developing and managing budgets, controlling expenses, and ensuring financial performance. Quality Control: Implementing and maintaining quality standards and procedures to ensure a consistent and high-quality guest experience. Problem Solving: Addressing guest complaints, resolving operational issues, and finding solutions to challenges. Communication: Maintaining effective communication with staff, guests, vendors, and senior management. Compliance: Ensuring the hotel complies with all relevant regulations and standards, including health, safety, and labor laws. Process Improvement: Identifying areas for improvement and implementing strategies to enhance efficiency and productivity. Vendor Management: Establishing and maintaining relationships with suppliers and vendors to ensure the hotel has the necessary supplies and equipment. Strategic Planning: Contributing to the development and implementation of operational strategies to achieve the hotel's goals. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Food provided Schedule: Day shift Evening shift Monday to Friday Morning shift Rotational shift Weekend availability Ability to commute/relocate: Phadamchen, Sikkim: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Hotel: 10 years (Required) Manager: 5 years (Required) Language: English (Required) Hindi (Required) Nepali (Preferred) Work Location: In person

Guest Service Associate (GSA)

Darjiling, West Bengal

1 years

INR 0.1 - 0.12 Lacs P.A.

On-site

Not specified

Job description Looking for good candidates for Front Office, Housekeeping, F&B Service and Kitchen who are willing to work with one of the best chains. Candidates with experience and a keen interest for guest services would be preferred Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Rotational shift Experience: total work: 1 year (Required) Work Location: In person Job Type: Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Food provided Paid sick time Schedule: Rotational shift Ability to commute/relocate: Darjiling, West Bengal: Reliably commute or planning to relocate before starting work (Required) Work Location: In person

CDP (Tandoor)

Shiliguri

10 years

INR 0.22 - 0.27 Lacs P.A.

On-site

Full Time

Plan and execute menus in collaboration with other colleagues Ensure adequacy of supplies at all times Place orders in a timely manner Manage ingredients that should be frequently available on a daily basis Follow the directions of the executive and sous chef Suggest new ways of presentation of dishes Suggest new rules and procedures for optimizing the cooking process Give attention productivity of the kitchen such as speed and food quality Ensure adherence to all relevant health, safety and hygiene standards Collaborate with other colleagues and seniors Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹27,000.00 per month Benefits: Food provided Schedule: Rotational shift Education: Diploma (Preferred) Experience: total work: 10 years (Required) CDP: 8 years (Required) Work Location: In person

Guest Service Associate (GSA)

Dārjiling

1 years

INR 0.1 - 0.12 Lacs P.A.

On-site

Full Time

Job description Looking for good candidates for Front Office, Housekeeping, F&B Service and Kitchen who are willing to work with one of the best chains. Candidates with experience and a keen interest for guest services would be preferred Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Food provided Schedule: Rotational shift Experience: total work: 1 year (Required) Work Location: In person Job Type: Permanent Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Food provided Paid sick time Schedule: Rotational shift Ability to commute/relocate: Darjiling, West Bengal: Reliably commute or planning to relocate before starting work (Required) Work Location: In person

Bar Manager

Dārjiling

5 years

INR 0.22 - 0.25 Lacs P.A.

On-site

Full Time

Bar Manager – Job Description Location: Tinsukia , Assam Employment Type : Full-Time Salary : INR 22,000-25,000 Experience : 5 years Job Overview We are seeking a dynamic and experienced Bar Manager to lead our bar operations. The ideal candidate will possess strong leadership skills, a deep knowledge of mixology, and a passion for delivering exceptional customer experiences. As the Bar Manager, you will oversee daily operations, manage staff, ensure compliance with regulations, and drive profitability. Key Responsibilities Staff Management : Recruit, train, and supervise bartenders, servers, and support staff. Create and manage staff schedules to ensure adequate coverage. Inventory Control : Monitor and manage bar inventory, including liquor, beverages, glassware, and supplies. Implement effective stock control measures to minimize wastage and optimize costs. Menu Development : Collaborate with the culinary team to create and update drink menus. Develop innovative cocktail recipes, taking into account seasonal offerings and customer preferences. Customer Service : Set high standards for customer service and create a welcoming atmosphere. Address customer feedback and resolve issues promptly to maintain a positive reputation. Budget Management : Develop and oversee the bar’s budget, focusing on cost control, pricing strategies, and revenue generation. Implement measures that are cost-effective while maintaining quality standards. Compliance and Licensing : Ensure compliance with all relevant licensing laws, health and safety regulations, and responsible alcohol service practices. Oversee staff training on these matters. Event Planning : Organize and coordinate special events, promotions, and themed nights to attract a diverse clientele. Collaborate with marketing teams to promote these events effectively. Quality Assurance : Regularly inspect the bar area, equipment, and service standards to maintain cleanliness, safety, and quality. Address maintenance issues promptly to minimize downtime. Qualifications Proven experience as a Bar Manager or in a similar role in the hospitality industry. Strong leadership and organizational skills. Excellent communication and customer service skills. Knowledge of inventory management and budgeting. Familiarity with health and safety regulations. Ability to work flexible hours, including evenings, weekends, and holidays. Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹25,000.00 per month Benefits: Food provided Paid sick time Schedule: Day shift Morning shift Night shift Rotational shift Work Location: In person

F&B Manager

Shiliguri

10 years

INR 0.35 - 0.4 Lacs P.A.

On-site

Full Time

Job Summary We are seeking a highly skilled and motivated Food & Beverage Manager to oversee the operations of our [restaurant/bar/hotel F&B department]. The ideal candidate will possess strong leadership abilities, a passion for delivering exceptional customer service, and a keen eye for operational excellence. As the Food & Beverage Manager, you will be responsible for managing daily F&B operations, leading and developing a team, ensuring quality control, and maximizing profitability while maintaining high standards of service. This is an exciting opportunity to play a key role in shaping the guest experience and contributing to the success of the establishment. Key Responsibilities1. Operational Management Oversee the daily operations of the food and beverage department, ensuring a seamless service flow from kitchen to table. Ensure consistent, high-quality food and beverage offerings by working closely with the kitchen team and ensuring adherence to recipes and quality standards. Develop, implement, and enforce Standard Operating Procedures (SOPs) to ensure consistency in service, cleanliness, and food quality. Monitor and maintain health and safety standards, including food safety regulations and workplace safety protocols. Maintain proper inventory levels, monitor stock levels, and place orders for food, beverages, and other supplies in a timely manner. 2. Staff Management & Development Lead, train, and manage a team, front-of-house and back-of-house employees, ensuring they are well-prepared, motivated, and capable of delivering outstanding service. Develop and conduct regular training sessions to improve staff knowledge, skills, and performance. Conduct regular performance reviews and provide constructive feedback, while fostering a positive, respectful, and supportive working environment. Create staff schedules and manage staffing levels to ensure adequate coverage during peak and off-peak times. 3. Customer Service Excellence Ensure that all customer interactions are positive, providing an exceptional dining experience from arrival to departure. Handle guest complaints or concerns swiftly and professionally, ensuring customer satisfaction is maintained at all times. Monitor and respond to online reviews and guest feedback, identifying areas for improvement and implementing corrective actions when necessary. Work with the marketing team to create customer engagement initiatives, such as themed nights, promotions, and special events. 4. Financial Management & Budgeting Manage the department’s budget, ensuring costs are kept within limits while maximizing revenue opportunities. Develop, implement, and track F&B financial goals, including sales targets, cost of goods sold (COGS), and profitability. Regularly analyze financial reports to identify trends, opportunities for cost reduction, and areas for revenue growth. Monitor food and beverage pricing to ensure competitiveness in the market while maintaining profitability. 5. Menu Design & Development Collaborate with the Executive Chef or culinary team to develop and update menus, incorporating seasonal trends and customer preferences. Ensure menu items are properly priced to maximize profitability while considering food cost and preparation complexity. Assist in the development of wine and beverage pairings, and provide recommendations on drink menu items, ensuring a well-rounded, enticing selection. 6. Marketing & Promotion Collaborate with the marketing team to design and execute promotional campaigns to drive sales, attract new customers, and build brand loyalty. Oversee the development of F&B-themed events, such as wine tastings, live music nights, or holiday-themed events, to attract guests and increase visibility. Ensure all marketing materials (online, print, and in-house signage) reflect the brand’s identity and align with service standards. 7. Inventory & Procurement Manage inventory of food, beverages, and supplies, ensuring proper rotation of stock to minimize waste and spoilage. Negotiate with suppliers and vendors to ensure competitive pricing, timely deliveries, and the best possible quality of products. Regularly review supply chain efficiency, identify cost-saving opportunities, and maintain accurate stock records. 8. Reporting & Analysis Prepare regular reports on the performance of the food and beverage department, including sales, inventory, and staffing metrics. Analyze customer feedback, financial results, and operational performance to drive continuous improvements. Maintain accurate records of all department expenses, purchases, and supplies. Qualifications & Experience Education: A degree in Hospitality Management, Business Administration, or a related field is preferred. Alternatively, equivalent industry experience may be considered. Experience: Minimum of [X] years of experience in food and beverage management, with a proven track record in leading and managing both front-of-house and back-of-house operations. Certifications: A valid food safety certification is required. Additional certifications in hospitality management, customer service, or beverage management are an asset. Language Skills: Proficiency in [English] is required. Additional language skills are a plus. Skills & Competencies Leadership: Strong leadership qualities, with the ability to motivate, inspire, and guide teams to achieve operational goals and enhance guest satisfaction. Communication: Excellent interpersonal and communication skills, with the ability to interact effectively with staff, customers, and external stakeholders. Problem-Solving: Strong analytical and problem-solving abilities to handle operational challenges, guest complaints, and employee concerns. Time Management: Excellent organizational skills, with the ability to prioritize tasks and manage time effectively in a fast-paced environment. Financial Acumen: Solid understanding of budgeting, financial reporting, and cost control practices in the food and beverage industry. Customer Focus: A strong commitment to providing an outstanding guest experience and continuously improving service quality. Adaptability: Ability to adjust to changing customer needs, business conditions, and industry trends. Work Conditions & Physical Requirements Ability to work long hours, including weekends, holidays, and evenings, as needed. Must be able to work in a fast-paced, high-pressure environment while maintaining attention to detail. May require occasional travel for vendor negotiations, training, or promotional events. Why Join Us? Competitive Salary: We offer an attractive salary package, along with performance-based incentives. Career Growth: Opportunities for personal and professional development in a dynamic and growing company. Work Environment: A supportive and collaborative work culture where creativity and innovation are valued. To Apply: Please submit your updated CV and a cover letter outlining your relevant experience and why you are the ideal candidate for the position to recruitments@thevoyagehotels.com Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Evening shift Monday to Friday Morning shift Rotational shift Weekend availability Ability to commute/relocate: Shiliguri, West Bengal: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: total work: 10 years (Required) F&B Manager: 4 years (Required) Language: English (Required) Hindi (Required) Shift availability: Day Shift (Preferred) Work Location: In person

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