Learning And Development Specialist

Job Description

Job Title : Learning & Development Specialist CTC : 6-8 LPA Department: Human Resources Location: Head Office (with periodic travel to sites) Reports to: GM- HR About Quick Clean Quick Clean is India’s leading provider of On-premise laundry solutions for the hospitality and healthcare sectors, currently operating across 75+ client sites in 36 cities across 15 states. As we scale from ₹70 Cr to ₹700 Cr ARR, we’re looking for a passionate HR leader who can architect and lead our people strategy — aligned with speed, sustainability, and operational excellence. Role Purpose: To build and execute a structured learning framework across all levels of Quick Clean, ensuring consistent delivery of SOPs, technical skills, soft skills, and leadership development aligned with organizational goals, operational excellence, and sustainability initiatives like ReWeave 360 . Key Responsibilities: Learning Strategy & Execution Design and implement annual learning calendars across corporate and site teams. Identify capability gaps in operations, engineering, customer experience, and sales functions. Standardize induction and onboarding modules for new hires across levels. Curriculum Design & Delivery Develop SOP-based microlearning content for laundry operations, hygiene, safety, and sustainability. Design e-learning modules, videos, and assessments in multiple languages. Deliver in-person and virtual training workshops across regions. Performance-Driven Learning Align training with site-level KPIs like productivity, quality scores, and turnaround times. Collaborate with function heads to implement skill-based certification programs. Tracking & Evaluation Maintain training MIS, attendance, feedback, and impact dashboards. Monitor training ROI through pre/post-assessments and performance trends. Special Programs Build leadership development tracks for supervisors and site managers. Launch and manage sustainability awareness programs (e.g., ReWeave 360). Coordinate with third-party experts or platforms as needed. Culture & Engagement Support cross-functional learning initiatives, employee engagement campaigns, and compliance training (e.g., POSH, EHS). KRA: · L&D Planning & Calendar Execution · Site SOP Training Compliance · Induction Completion · Training Feedback & Effectiveness · Impact on Operational Metrics · ReWeave 360 Awareness · Leadership Development Rollout · Training MIS & Reporting · Cost Efficiency Qualifications & Skills Required: Graduate/Postgraduate in HR, Psychology, or Education 4–7 years of L&D experience (preferably in multi-site or manufacturing/service operations) Proficiency in developing blended learning content Fluency in Hindi and English; regional language is a plus Strong presentation, communication, and stakeholder management skills Why Join Us? Because we’re not just building India’s largest laundry company. We’re building a values-driven ecosystem that’s clean, future-ready, and built to scale — with people at the heart of it. Show more Show less