108 Microlearning Jobs

Position Summary... What you&aposll do... Job Summary Senior Analyst Learning & Development (Process Trainer) for Contact Center at Walmart, will play a pivotal role in onboarding and upskilling associates by delivering structured training programs aligned with Walmarts service standards. Support the design, implementation, and evaluation of learning initiatives that drive employee performance and organizational growth. Facilitate learning sessions, evaluating training effectiveness, and ensuring seamless knowledge transfer across contact center operations. This role will leverage data-driven insights to enhance learning strategies, optimize training effectiveness, and support performance development programs across the organization. Key Responsibilities: New Hire Training Design, deliver, and continuously improve onboarding and new hire training programs to ensure a smooth transition and early productivity. Partner with HR and business units to align onboarding content with organizational culture, values, and role-specific requirements. Monitor feedback and performance metrics to enhance the onboarding experience. On-the-Job Training (OJT) Facilitation Coordinate and facilitate structured OJT programs in collaboration with functional leaders and subject matter experts. Develop/Adhere to OJT frameworks, checklists, and tracking mechanisms to ensure consistency and effectiveness. Monitor progress, gather feedback, and provide support to both trainers and trainees to ensure successful knowledge transfer. Learning Strategy & Design Collaborate with L&D leaders and business stakeholders to identify learning needs and align programs with strategic goals. Support the design and development of learning interventions, including e-learning, instructor-led training, blended learning, and microlearning. Training Record Maintenance & Performance Tracking Maintain accurate and up-to-date training records in the Learning Management System (LMS) or other tracking tools. Ensure compliance with internal policies and external audit requirements by managing documentation and certification records. Track and analyze training performance metrics such as completion rates, assessment scores, training attendance and post-training effectiveness. Generate reports and insights to support continuous improvement and demonstrate training impact. Data Analysis & Reporting Analyze learning data to assess training program effectiveness, learner engagement, and Return of Investment (ROI). Develop dashboards or reports to provide actionable insights to stakeholders. Program Management Evaluate program knowledge hygiene through monthly assessments and curate training programs to bridge knowledge gaps Coordinate end-to-end execution of learning programs, including scheduling, communication, logistics, and vendor management. Monitor program performance and recommend improvements based on feedback and data. Develop and share a monthly training planner with stakeholders, ensuring visibility and alignment on upcoming sessions and learning opportunities Change Management Support change initiatives by designing and delivering learning solutions that enable smooth transitions. Collaborate with cross-functional teams to assess training needs related to program/organizational change. Develop communication and training plans to drive adoption and minimize resistance. Technology & Tools Leverage Learning Management Systems (LMS) and other digital tools to manage and track learning activities. Explore and implement innovative learning technologies to enhance learner experience. Stakeholder Engagement Partner with HR, business leaders, and subject matter experts to ensure learning solutions meet business needs. Facilitate feedback loops to continuously improve learning offerings. Qualifications & Experience: Bachelors degree in any discipline** 6 10 years of experience in process training within a BPO/KPO/Contact Center environment (preferably international voice process) Prior exposure to Walmart systems or retail customer service is a plus Strong analytical skills with proficiency in Microsoft Office, Power BI, or similar tools. Experience with LMS platforms (e.g., Workday Learning, Cornerstone, SuccessFactors). Excellent communication, facilitation, and stakeholder engagement skills. Knowledge of adult learning principles, instructional design, and change management frameworks is a plus. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work: We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives. Benefits: Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone isand feelsincluded, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, were able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Bachelor&aposs degree in Business, Human Resources, Communications, Education, or related field OR 2 years' experience in training, quality , knowledge management, contact center, or related area . Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Design, Project Management, Supervising Associates, Training and Development Primary Location... Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India R-2255006 Show more Show less

Job Title: Sr Manager – Process Training (US & UK Banking) Location: Mumbai Department: Training & Development Reports To: Senior Director About the Role: We are seeking a highly capable Manager – Process Training to lead training initiatives for multiple BFSI (Banking, Financial Services, and Insurance) accounts within a call center environment. This role demands strong expertise in US Banking , UK Banking, Fin Crime, AML/KYC and Call Center Training Operations . The individual will manage a team of Managers , Assistant Managers and Trainers , ensuring best-in-class learning outcomes, operational readiness, compliance, and performance excellence across all aligned client accounts. Domain Expertise Required: US Retail Banking : Checking, Savings, Mortgages, Personal Loans, Credit Cards, Online & Mobile Banking. US Retail Banking : Checking, Savings, Mortgages, Personal Loans, Credit Cards, Online & Mobile Banking Financial Compliance : Expertise in KYC, AML regulations, crypto guidelines, and US banking compliance laws Insurance & Financial Products : Understanding of US life, auto, property insurance, and investment products. Call Center Operations : Managing large-scale BFSI support programs in voice, chat, and email environments. Key Roles and Responsibilities: Team Leadership & Management Lead and manage a team of Managers, Assistant Managers and Trainers across multiple BFSI client accounts. Drive the hiring, onboarding, training, and continuous development of Trainers and Assistant Managers. Create individual development plans (IDPs) to upskill Trainers in areas such as BFSI knowledge, facilitation skills, digital learning methodologies, and crypto training delivery. Ensure all training resources are staffed appropriately to meet ramp-up needs, cross-skill requirements, and client-specific demands. Training Program Management Design, review, and execute customized training programs for BFSI processes (Banking, Fin Crime and Insurance), regulatory compliance, customer service excellence, sales, and risk/fraud prevention. Standardize and continuously improve New Hire Training (NHT), Cross-Skilling, Upskilling, and Refreshers across all accounts. Oversee training deployment schedules, batch management, and certification processes to ensure 100% training coverage. Introduce innovative learning approaches like e-learning, gamification, microlearning, AI simulations, and virtual labs. Stakeholder Engagement Act as the primary training POC for internal and client stakeholders across assigned accounts. Conduct regular business reviews (QBRs, MBRs, WBRs) on training performance, improvements, and initiatives. Collaborate closely with Operations, Quality, Compliance, WFM (Workforce Management), and Client teams to align training with operational KPIs and account growth strategies. Performance Management Drive training efficiency through key metrics like Training Throughput, Training Effectiveness (Kirkpatrick Model), Post-Training Performance (PTR), and Certification Pass Rates. Analyze TNI (Training Needs Identification) and RCA (Root Cause Analysis) to propose performance improvement plans. Implement continuous monitoring of Trainer quality and facilitation skills, providing coaching and developmental feedback. Compliance and Documentation Ensure adherence to compliance standards for both traditional BFSI operations and KYC/AML training requirements . Maintain thorough training documentation, batch records, attendance, evaluations, and audit-readiness reports. Lead training audits (internal and external) and manage compliance gaps if any. Strategic Initiatives Support expansion initiatives like new client transitions, account expansions, and mergers by building scalable training models. Implement digital transformation in training processes using LMS, AI-driven learning paths, and BFS education modules. Advocate a continuous learning culture promoting certifications in Banking, Insurance, and Financial Compliance. Key Skills and Competencies: Strong experience managing BFSI training teams in a large call center environment. Expertise in US Banking, UK Banking, Financial Compliance, Insurance, AML/KYC basics, and Call Center Operations. People management skills: Mentoring, Performance Coaching, Conflict Resolution, and Employee Engagement. Strong communication, stakeholder management, and client interaction capabilities. Analytical and problem-solving orientation with data-driven decision-making skills. Hands-on experience with LMS platforms, Digital Learning, and Reporting tools. Educational Qualifications: Bachelor’s or master’s degree in business administration, Finance, Banking, or related fields. Preferred: Certifications in Banking, Insurance, Crypto (e.g., Certified Cryptocurrency Expert, Blockchain Council), Learning & Development (e.g., CPTM, ATD Certification). Experience Required: 6–8years of experience in Banking/Financial Services/Call Center Training. Minimum 3 years leading a BFSI Training function with experience managing AMs/Trainers directly. Proven success in managing large new hire batches, account expansions, and complex BFSI client training portfolios.

Position Summary... What you'll do... Job Summary Senior Analyst Learning & Development (Process Trainer) for Contact Center at Walmart, will play a pivotal role in onboarding and upskilling associates by delivering structured training programs aligned with Walmart’s service standards. Support the design, implementation, and evaluation of learning initiatives that drive employee performance and organizational growth. Facilitate learning sessions, evaluating training effectiveness, and ensuring seamless knowledge transfer across contact center operations. This role will leverage data-driven insights to enhance learning strategies, optimize training effectiveness, and support performance development programs across the organization. Key Responsibilities: New Hire Training Design, deliver, and continuously improve onboarding and new hire training programs to ensure a smooth transition and early productivity. Partner with HR and business units to align onboarding content with organizational culture, values, and role-specific requirements. Monitor feedback and performance metrics to enhance the onboarding experience. On-the-Job Training (OJT) Facilitation Coordinate and facilitate structured OJT programs in collaboration with functional leaders and subject matter experts. Develop/Adhere to OJT frameworks, checklists, and tracking mechanisms to ensure consistency and effectiveness. Monitor progress, gather feedback, and provide support to both trainers and trainees to ensure successful knowledge transfer. Learning Strategy & Design Collaborate with L&D leaders and business stakeholders to identify learning needs and align programs with strategic goals. Support the design and development of learning interventions, including e-learning, instructor-led training, blended learning, and microlearning. Training Record Maintenance & Performance Tracking Maintain accurate and up-to-date training records in the Learning Management System (LMS) or other tracking tools. Ensure compliance with internal policies and external audit requirements by managing documentation and certification records. Track and analyze training performance metrics such as completion rates, assessment scores, training attendance and post-training effectiveness. Generate reports and insights to support continuous improvement and demonstrate training impact. Data Analysis & Reporting Analyze learning data to assess training program effectiveness, learner engagement, and Return of Investment (ROI). Develop dashboards or reports to provide actionable insights to stakeholders. Program Management Evaluate program knowledge hygiene through monthly assessments and curate training programs to bridge knowledge gaps Coordinate end-to-end execution of learning programs, including scheduling, communication, logistics, and vendor management. Monitor program performance and recommend improvements based on feedback and data. Develop and share a monthly training planner with stakeholders, ensuring visibility and alignment on upcoming sessions and learning opportunities Change Management Support change initiatives by designing and delivering learning solutions that enable smooth transitions. Collaborate with cross-functional teams to assess training needs related to program/organizational change. Develop communication and training plans to drive adoption and minimize resistance. Technology & Tools Leverage Learning Management Systems (LMS) and other digital tools to manage and track learning activities. Explore and implement innovative learning technologies to enhance learner experience. Stakeholder Engagement Partner with HR, business leaders, and subject matter experts to ensure learning solutions meet business needs. Facilitate feedback loops to continuously improve learning offerings. Qualifications & Experience: Bachelor’s degree in any discipline** 6 – 10 years of experience in process training within a BPO/KPO/Contact Center environment (preferably international voice process) Prior exposure to Walmart systems or retail customer service is a plus Strong analytical skills with proficiency in Microsoft Office, Power BI, or similar tools. Experience with LMS platforms (e.g., Workday Learning, Cornerstone, SuccessFactors). Excellent communication, facilitation, and stakeholder engagement skills. Knowledge of adult learning principles, instructional design, and change management frameworks is a plus. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. Thats what we do at Walmart Global Tech. Were a team of software engineers, data scientists, cybersecurity experts and service professionals within the worlds leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work: We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives. Benefits: Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Belonging We aim to create a culture where every associate feels valued for who they are, rooted in respect for the individual. Our goal is to foster a sense of belonging, to create opportunities for all our associates, customers and suppliers, and to be a Walmart for everyone. At Walmart, our vision is "everyone included." By fostering a workplace culture where everyone is—and feels—included, everyone wins. Our associates and customers reflect the makeup of all 19 countries where we operate. By making Walmart a welcoming place where all people feel like they belong, we’re able to engage associates, strengthen our business, improve our ability to serve customers, and support the communities where we operate. Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Minimum Qualifications:Bachelor's degree in Business, Human Resources, Communications, Education, or related field OR 2 years' experience in training, quality , knowledge management, contact center, or related area . Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Design, Project Management, Supervising Associates, Training and Development Primary Location... Pardhanani Wilshire Ii, Cessna Business Park, Kadubeesanahalli Village, Varthur Hobli , India R-2255006

Your Key Responsibilities: Your responsibilities include, but not limited to: Support learning strategy and portfolio 1) Implement enterprise learning programs (e.g., Sandoz Way skills, academies, learning in the flow of work). 2) Coordinate cross-functional learning projects, ensuring alignment with timelines and success metrics. 3) Maintain and evolve the global learning portfolio and resources (e.g., Pocket Guide). Manage and update learning communication channels, including SharePoint sites (e.g., Get/learning, Get/manager). 4) Oversee daily learning operations, including inquiry management and timely support resolution, curating learning journeys. Support implementation of AI-driven personalization, microlearning, and social learning approaches. 5) Manage relationships with external learning partners and platforms (e.g., Coursera, coaching providers). Drive Performance Management process and Talent Management initiatives 1) Support performance cycle activities (e.g., communications, engagement, reporting via Workday) in partnership with local and regional P&O teams. 2) Provide coordination support for the global performance management revamp, including pilot planning, meeting facilitation, documentation, and stakeholder follow-up. 3) Support change management, training materials, and readiness efforts for the new performance management approach. 4) Oversee day-to-day operations of assessment tools (e.g., 360 feedback), including vendor coordination, P&O support, and process improvements. 5) Facilitate training sessions for P&O and provide ongoing support. Lead Stakeholder Engagement and Operational Excellence 1) Lead Communities of Practice for Talent Management & Learning, ensuring alignment with agendas and active stakeholder engagement. 2) Develop communications, guides, and updates to drive awareness and participation across P&O and learner groups. 3) Support impact measurement through reporting and analytics on talent and development initiatives What you’ll bring to the role: Essential Requirements: Bachelor’s or Master’s degree in Human Resources, Organizational Psychology, Business, or related field 6–8 years of overall experience in HR, with at least 2–3 years in Talent Management or L&D roles Proven track record in managing learning programs at scale across diverse and global organizations Strong understanding of learning methodologies including 70:20:10, blended learning, and adult learning principles Experience working with LMS/LXP systems and learning analytics Project management skills and ability to operate in a matrixed, cross-functional GCC environment Desirable Experience in the pharmaceutical, biotech, or healthcare sectors Knowledge of agile methodologies or design thinking in program designs Key Skills Strong project coordination and organizational skills, with the ability to manage multiple initiatives simultaneously Effective stakeholder engagement and collaboration across global and cross-functional teams Clear and engaging communication, with experience in facilitation and content creation Analytical mindset with attention to detail; ability to track, measure, and report on program impact Proficiency in MS Office and HRIS tools (e.g., Workday); familiarity with learning platforms and assessment tools Adaptability and enthusiasm for working across varied projects and evolving priorities Project management certification (e.g., PMP, PRINCE2) is a plus Why Sandoz? Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more! With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably. Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported! Join us! Commitment to Diversity & Inclusion: We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Job Overview: Position Name: Content Specialist – SME role (Full-time role) Work Location: Delhi Department: Wadhwani Center for Government Digital Transformation (WGDT) Reporting to: Director, Learning and Content Design About Wadhwani Foundation ( www.wfglobal.org ): Mission: Accelerating economic development in emerging economies through high-value job creation Objectives: Enabling the creation of 10M jobs and placement of 25M by 2030 across 20-25 emerging economies Wadhwani Foundation is a not-for-profit with the primary mission of accelerating economic development in emerging economies by driving large-scale job creation through entrepreneurship, innovation and skills development. Founded in 2000 by Silicon Valley entrepreneur, Dr Romesh Wadhwani, today the Foundation is scaling impact in 25 countries across Asia, Africa, and Latin America through the following Initiatives: 1. Wadhwani Entrepreneur: Inspiring, educating, and enabling Startup entrepreneurs Wadhwani NEN: Empowers students with knowledge and skills through Courses and Startup Labs to create high-potential startups Wadhwani Advantage: Accelerating the growth of tens of thousands of SMEs by providing personalized, on-demand knowledge and consulting resources through an AI-enabled mobile platform to create millions of new jobs. 2. Wadhwani Skilling Network: Empowering millions of students with 21st-century employability skills that drive family-supporting wages. 3. Wadhwani AI (a partner program): A first-of-its-kind AI research institute in the world – a non-profit dedicated exclusively to applying AI for social good. 4. Wadhwani Center for Government Digital Transformation (WGDT): Enable governments to embrace emerging technologies that will help accelerate the implementation of digital initiatives. Upskill and hand-hold Government Organizations with emerging technologies to accelerate population-scale digital solutions and craft new-age policies Our Culture: WF is a global not-for-profit, and works like a start-up, in a fast-moving, dynamic pace where change is the only constant and flexibility is the key to success. Three mantras that we practice across job roles, levels, functions, programs and initiatives, are Quality, Speed, and Scale, in that order. We are an ambitious and inclusive organization, where everyone is encouraged to contribute and ideate. We are intensely and insanely focused on driving excellence in everything we do. We want individuals with the drive for excellence, and passion to do whatever it takes to deliver world-class outcomes to our beneficiaries. We set our standards often more rigorous than what our beneficiaries demand, and we want individuals who love it this way. We have a creative and highly energetic environment – one in which we look to each other to innovate new solutions not only for our beneficiaries but for ourselves too. Open to collaborating with a borderless mentality, often going beyond the hierarchy and siloed definitions of functional KRAs, are the individuals who will thrive in our environment. This is a workplace where expertise is shared with colleagues around the globe. Individuals uncomfortable with change, constant innovation, and short learning cycles and those looking for stability and orderly working days may not find WF to be the right place for them. Finally, we want individuals who want to do greater good for society by leveraging their area of expertise, skills and experience. The foundation is an equal opportunity firm with no bias towards gender, race, colour, ethnicity, country, language, age and any other dimension that comes in the way of progress. Join us and be a part of us! Job Description : As part of the Learning and Content Design team at the Wadhwani Center for Government Digital Transformation (WGDT), the Content Specialist – SME will play a pivotal role in designing and delivering cutting-edge online learning experiences focused on emerging technologies in governance. This role is tailored for individuals who combine deep technical knowledge with a creative flair for content development—especially using Generative AI (GenAI) tools . The incumbent will be responsible for creating, designing, curating, developing, and managing high-quality online content, including videos, explainers, use cases, and assessments, while ensuring relevance and accessibility for government officials. The role demands active integration of GenAI tools (e.g., ChatGPT, HeyGen, Synthesia) in content workflows to drive speed, innovation, and scalability . This position involves strategic planning of course structures, ongoing collaboration with vendors and partners , and ensuring instructional and technical quality throughout the learning product lifecycle. The ideal candidate will demonstrate thought leadership in the use of AI for content innovation, and an ability to translate complex tech concepts into simplified learning experiences that enable population-scale digital transformation in governance. Key Responsibilities : 1. Content Creation & GenAI Integration a) Design, develop, and review online content including videos, explainers, use cases, and assessments using GenAI tools (e.g., ChatGPT, HeyGen, Synthesia). b) Monitor content workflows enabled by GenAI and ensure alignment with instructional goals and audience needs. c) Ensure ethical and effective use of GenAI for content ideation, scriptwriting, video narration, and visualization. 2. Course Strategy & Content Planning a) Conduct in-depth research, corroborate and consolidate application-based use cases on emerging technology applications relevant to Indian and global public sector use cases. b) Ability to create and design of course outlines and structures for online learning products c) Identify areas where GenAI tools can accelerate content generation and support instructional design. 3. Content Quality Assurance a) Review and refine AI-generated course materials and scripts to ensure accuracy, clarity, accessibility, and relevance for government officials. b) Translate complex technical topics into simplified, contextualized learning experiences suitable for adult learners in governance. 4. Vendor & Partner Collaboration a) Liaise with external vendors and AI-based content creators to ensure high-quality and timely delivery of learning products. b) Provide guidance and feedback on the use of GenAI and digital tools throughout the content development lifecycle. 5. Learning Product Enablement a) Support the Content team, with SME inputs across projects—from conceptualization to final deployment. b) Drive experimentation and implementation of GenAI-powered innovations across self-paced courses, microlearning, and use-case repositories. 6. Thought Leadership & Innovation a) Stay abreast of developments in GenAI, data analytics, and AI in governance to identify emerging content themes. b) Recommend new formats, tools, and strategies to improve learning effectiveness and engagement at scale using AI capabilities. Skills & Experience : Education: Graduate or Postgraduate in Learning Design, Graphic Design, or Engineering, Data Science, Computer Science, or related fields. Certification/s in AI-powered content creation tools (e.g., Synthesia, HeyGen, Pictory, Canva AI, ChatGPT) for designing videos and digital learning content are desirable Experience: 5–10 years of experience in technical content creation or emerging technologies with at least 3 years in a content creation, learning design, or Subject Matter Expert (SME) role, OR A strong fresher profile with internship experience in technology-led content development or instructional design using AI tools. Technical & Functional Skills: Demonstrated proficiency in designing and developing online learning content using GenAI tools (e.g., ChatGPT, Claude, Gemini, Synthesia, HeyGen, Pictory, D-ID). Familiarity with instructional design principles, learning experience platforms (LXPs), and video-based learning formats. Ability to use GenAI to create and optimize scripts, assessments, voice-overs, and visual learning elements. Hands-on experience with digital content management and workflow tools (e.g., LMS platforms, PowerPoint, Canva, Articulate, Notion, Trello, etc.) Proven experience in applying technologies such as AI, ML, NLP, or Analytics in governance, skilling, or public service domains. Behavioural Competencies: Creative thinker with a passion for creating online formats of learning content Excellent research, writing, and analytical thinking skills to translate complex ideas into accessible content. Collaborative and comfortable working across functions and managing external partners and creative teams. High sense of accountability, quality, and ownership over content delivery and impact measurement. Ability to rapidly adapt to new tools, short iteration cycles, and fast-moving project timelines. B. Tech

We are seeking an Associate Director – Media and Design to help drive and scale our media and visual content strategy of educational materials within the EdTech landscape. In this leadership role, you will play a critical part in visualising and executing high-impact media solutions, mentoring creative teams, and advancing innovation through emerging tools and technologies. You will collaborate closely with senior stakeholders and guide mid-level talent to deliver next-generation learning experiences that are visually compelling, globally relevant, andpowered by intelligent media workflows. Key Responsibilities �� Design and Media Leadership ● Lead the conceptualization and development of digital learning assets including microlearning modules,blended and self-paced courses, motion design, and immersive media (AR/VR/XR). ● Ensure all design and media outputs meet instructional integrity, brand alignment, accessibility, and project-specific quality standards. ● Collaborate with instructional design and engineering teams to ensure seamless integration of visual and media elements within digital learning environments. �� AI & Automation Integration ● Lead the exploration, testing, and adoption of AI-powered tools (e.g., ChatGPT, Synthesia, Pictory, Descript, Canva Magic) for accelerated design, localization, personalization, and media creation. ● Embed automation and generative AI into media production pipelines to drive scale, reduce turnaround time, and maintain creative quality. �� Customer-Focused Innovation ● Understand and translate client and market expectations into innovative, scalable, and high-impact design and media solutions. ● Represent the design and media function in pre-sales, solutioning, pilot reviews, and stakeholder presentations. �� Team Mentorship & Capability Building ● Inspire, coach, and upskill a cross-functional team of designers, video editors, animators, and media producers. ● Organize knowledge-sharing sessions, tool-based workshops, and sprint reviews to promote continuous team development. �� Innovation & Industry Alignment ● Maintain a strong pulse on global trends in design, media, AI, learner engagement, and content automation. ● Lead initiatives to evaluate and integrate emerging technologies and creative methodologies that enhance content quality and learner impact. Education: Bachelor’s or Master’s degree in Design, Media, or a related field. Preferred Experience A minimum of 12 years of experience in media and design, including at least 5 years in a leadership or project management role, preferably within the Media, Design, or EdTech domains. 1. Experience in Global Learning Deployments /Enterprise Tech Clients/Educational Institutions. ● Proven ability to work on content/media projects for global audiences, adhering to regional guidelines, localization needs, and cultural sensitivities. ● Comfortable adapting design/media approaches for large-scale deployments across geographies or learning environments. 2. Familiarity with K-12, Workforce Development, Certifications, or Technical Skill-Based Learning ● Experience designing or producing content for online courses, apps, games, certification programs, vocational training, or professional upskilling. ● Understanding of pedagogy, adult learning principles, digital credentialing, and skills-first design approaches. 3. Leadership with implementing GenAI in Learning/Training Environments. ● Hands-on development with Generative AI tools (e.g., ChatGPT, Midjourney, Synthesia, RunwayML) applied to content creation, localization, or media automation. ● Ability to evaluate and integrate AI-driven solutions in design and media workflows to improve efficiency and creativity. ● Keeps abreast of ethical considerations and accuracy validation in AI-assisted content development. 4. Strong Storytelling, Visualization, and Data Interpretation Skills ● Expert at designing narrative-driven, visually engaging learning experiences that improve comprehension and retention. ● Ability to convert complex educational or technical data into clear visual media (infographics, dashboards, explainer videos). 5. Demonstrated Ability to Manage Cross-Functional Teams and Support Stakeholder Communication. ● Collaborates effectively with Instructional Designers, SMEs, Tech Leads, and PMs to ensure cohesive delivery. ● Confident in presenting media strategies or prototypes to internal and external stakeholders, incorporating feedback into final products. LearningMate is an equal opportunity employer. We commit to celebrate diversity, equity and inclusion in the workplace.

Location: Kamalgazi, South Kolkata Department: Learning & Development Reports To: HR Director / Senior Management Experience: 5–10 years in Training & Development, preferably in the automobile or manufacturing industry Job Summary: We are seeking a dynamic and experienced Training and Development Manager to lead the design, implementation, and evaluation of learning and development strategies in alignment with the goals of our automotive business. The ideal candidate will bring deep industry knowledge, strong facilitation skills, and the ability to upskill our workforce in both technical and soft skill areas. Key Responsibilities: Design and execute training programs tailored for various departments including manufacturing, sales, after-sales, R&D, and service. Conduct training needs assessments across technical and non-technical teams. Develop and maintain competency frameworks for key roles (technicians, engineers, sales advisors, etc.). Create and deliver in-house training sessions; coordinate with external training providers when necessary. Monitor and evaluate the effectiveness of training programs and make continuous improvements. Foster a culture of continuous learning and professional development. Implement digital learning tools (e-learning, LMS platforms, microlearning, etc.). Maintain training records, certifications, and compliance with regulatory standards (e.g., ISO, safety standards). Manage training budgets, calendars, and resource planning. Lead onboarding and orientation programs for new employees. Stay up to date with automotive technology trends to align training content with industry advancements. Qualifications & Skills: Bachelor's degree in Human Resources, Engineering, Business Administration or related field (Master’s degree preferred). Certifications in L&D, Instructional Design, or similar credentials are a plus. Strong knowledge of training methodologies and adult learning principles. Prior experience in the automobile or manufacturing sector is highly preferred . Excellent communication, presentation, and leadership skills. Proficient with LMS platforms, training analytics, and content development tools. Strong organizational and project management abilities. Preferred Attributes: Knowledge of lean manufacturing, Six Sigma, or Kaizen is a plus. Multilingual capabilities (especially regional languages) are an advantage. Experience in EV (Electric Vehicles) or other Vehicles training programs is a strong plus. Why Join Us: Be part of a leading organization in the automotive industry where innovation meets performance. Help shape the future workforce of mobility through cutting-edge training solutions and developmental programs. Let me know if you’d like a shorter version , or if you want this tailored for a dealership, EV company, or OEM specifically. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Life insurance Paid sick time Paid time off Provident Fund Work Location: In person Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹450,000.00 per year Benefits: Cell phone reimbursement Health insurance Life insurance Paid sick time Paid time off Provident Fund Work Location: In person

Job Overview: Position Name: Content Specialist – SME role (Full-time role) Work Location: Delhi Department: Wadhwani Center for Government Digital Transformation (WGDT) Reporting to: Director, Learning and Content Design About Wadhwani Foundation ( www.wfglobal.org ): Mission: Accelerating economic development in emerging economies through high-value job creation Objectives: Enabling the creation of 10M jobs and placement of 25M by 2030 across 20-25 emerging economies Wadhwani Foundation is a not-for-profit with the primary mission of accelerating economic development in emerging economies by driving large-scale job creation through entrepreneurship, innovation and skills development. Founded in 2000 by Silicon Valley entrepreneur, Dr Romesh Wadhwani, today the Foundation is scaling impact in 25 countries across Asia, Africa, and Latin America through the following Initiatives: 1. Wadhwani Entrepreneur: Inspiring, educating, and enabling Startup entrepreneurs Wadhwani NEN: Empowers students with knowledge and skills through Courses and Startup Labs to create high-potential startups Wadhwani Advantage: Accelerating the growth of tens of thousands of SMEs by providing personalized, on-demand knowledge and consulting resources through an AI-enabled mobile platform to create millions of new jobs. 2. Wadhwani Skilling Network: Empowering millions of students with 21st-century employability skills that drive family-supporting wages. 3. Wadhwani AI (a partner program): A first-of-its-kind AI research institute in the world – a non-profit dedicated exclusively to applying AI for social good. 4. Wadhwani Center for Government Digital Transformation (WGDT): Enable governments to embrace emerging technologies that will help accelerate the implementation of digital initiatives. Upskill and hand-hold Government Organizations with emerging technologies to accelerate population-scale digital solutions and craft new-age policies Our Culture: WF is a global not-for-profit, and works like a start-up, in a fast-moving, dynamic pace where change is the only constant and flexibility is the key to success. Three mantras that we practice across job roles, levels, functions, programs and initiatives, are Quality, Speed, and Scale, in that order. We are an ambitious and inclusive organization, where everyone is encouraged to contribute and ideate. We are intensely and insanely focused on driving excellence in everything we do. We want individuals with the drive for excellence, and passion to do whatever it takes to deliver world-class outcomes to our beneficiaries. We set our standards often more rigorous than what our beneficiaries demand, and we want individuals who love it this way. We have a creative and highly energetic environment – one in which we look to each other to innovate new solutions not only for our beneficiaries but for ourselves too. Open to collaborating with a borderless mentality, often going beyond the hierarchy and siloed definitions of functional KRAs, are the individuals who will thrive in our environment. This is a workplace where expertise is shared with colleagues around the globe. Individuals uncomfortable with change, constant innovation, and short learning cycles and those looking for stability and orderly working days may not find WF to be the right place for them. Finally, we want individuals who want to do greater good for society by leveraging their area of expertise, skills and experience. The foundation is an equal opportunity firm with no bias towards gender, race, colour, ethnicity, country, language, age and any other dimension that comes in the way of progress. Join us and be a part of us! Job Description : As part of the Learning and Content Design team at the Wadhwani Center for Government Digital Transformation (WGDT), the Content Specialist – SME will play a pivotal role in designing and delivering cutting-edge online learning experiences focused on emerging technologies in governance. This role is tailored for individuals who combine deep technical knowledge with a creative flair for content development—especially using Generative AI (GenAI) tools . The incumbent will be responsible for creating, designing, curating, developing, and managing high-quality online content, including videos, explainers, use cases, and assessments, while ensuring relevance and accessibility for government officials. The role demands active integration of GenAI tools (e.g., ChatGPT, HeyGen, Synthesia) in content workflows to drive speed, innovation, and scalability . This position involves strategic planning of course structures, ongoing collaboration with vendors and partners , and ensuring instructional and technical quality throughout the learning product lifecycle. The ideal candidate will demonstrate thought leadership in the use of AI for content innovation, and an ability to translate complex tech concepts into simplified learning experiences that enable population-scale digital transformation in governance. Key Responsibilities : 1. Content Creation & GenAI Integration a) Design, develop, and review online content including videos, explainers, use cases, and assessments using GenAI tools (e.g., ChatGPT, HeyGen, Synthesia). b) Monitor content workflows enabled by GenAI and ensure alignment with instructional goals and audience needs. c) Ensure ethical and effective use of GenAI for content ideation, scriptwriting, video narration, and visualization. 2. Course Strategy & Content Planning a) Conduct in-depth research, corroborate and consolidate application-based use cases on emerging technology applications relevant to Indian and global public sector use cases. b) Ability to create and design of course outlines and structures for online learning products c) Identify areas where GenAI tools can accelerate content generation and support instructional design. 3. Content Quality Assurance a) Review and refine AI-generated course materials and scripts to ensure accuracy, clarity, accessibility, and relevance for government officials. b) Translate complex technical topics into simplified, contextualized learning experiences suitable for adult learners in governance. 4. Vendor & Partner Collaboration a) Liaise with external vendors and AI-based content creators to ensure high-quality and timely delivery of learning products. b) Provide guidance and feedback on the use of GenAI and digital tools throughout the content development lifecycle. 5. Learning Product Enablement a) Support the Content team, with SME inputs across projects—from conceptualization to final deployment. b) Drive experimentation and implementation of GenAI-powered innovations across self-paced courses, microlearning, and use-case repositories. 6. Thought Leadership & Innovation a) Stay abreast of developments in GenAI, data analytics, and AI in governance to identify emerging content themes. b) Recommend new formats, tools, and strategies to improve learning effectiveness and engagement at scale using AI capabilities. Skills & Experience : Education: Graduate or Postgraduate in Learning Design, Graphic Design, or Engineering, Data Science, Computer Science, or related fields. Certification/s in AI-powered content creation tools (e.g., Synthesia, HeyGen, Pictory, Canva AI, ChatGPT) for designing videos and digital learning content are desirable Experience: 5–10 years of experience in technical content creation or emerging technologies with at least 3 years in a content creation, learning design, or Subject Matter Expert (SME) role, OR A strong fresher profile with internship experience in technology-led content development or instructional design using AI tools. Technical & Functional Skills: Demonstrated proficiency in designing and developing online learning content using GenAI tools (e.g., ChatGPT, Claude, Gemini, Synthesia, HeyGen, Pictory, D-ID). Familiarity with instructional design principles, learning experience platforms (LXPs), and video-based learning formats. Ability to use GenAI to create and optimize scripts, assessments, voice-overs, and visual learning elements. Hands-on experience with digital content management and workflow tools (e.g., LMS platforms, PowerPoint, Canva, Articulate, Notion, Trello, etc.) Proven experience in applying technologies such as AI, ML, NLP, or Analytics in governance, skilling, or public service domains. Behavioural Competencies: Creative thinker with a passion for creating online formats of learning content Excellent research, writing, and analytical thinking skills to translate complex ideas into accessible content. Collaborative and comfortable working across functions and managing external partners and creative teams. High sense of accountability, quality, and ownership over content delivery and impact measurement. Ability to rapidly adapt to new tools, short iteration cycles, and fast-moving project timelines. B. Tech

Role : Instructional Designer Core Skills and Responsibilities Instructional Design and Learning Theory Understanding of Learning Theories: Proficiency in adult learning principles (e.g., Andragogy, Bloom's Taxonomy, Constructivism…). Instructional Design Frameworks: Expertise in models like ADDIE, SAM, or backwards design. Expertise in creating scaffolded learning experiences to guide learners through progressively challenging content. Curriculum Development: Ability to design and sequence learning materials effectively. Assessment Design: Creation of evaluations to measure learning outcomes. Content Development and Creativity Storyboarding: Crafting detailed outlines for eLearning modules, videos, and other content. Visual and Instructional Creativity: Designing visually engaging and instructionally sound materials. Writing Skills: Strong ability to write clear, concise, and engaging instructional content. Video-Based Learning: Design and deliver microlearning videos for on-the-go learning. Develop tutorials, explainer videos, and instructor-led recordings. Use visuals, audio, and animations effectively to simplify complex topics. Interactivity Design: Build interactive eLearning modules, simulations, and gamified content. Develop branching scenarios that simulate real-world challenges. Create clickable prototypes and interfaces to test learner interaction. Social and Collaborative Learning: Design forums, peer assessments, and group projects to foster collaboration. Create opportunities for user-generated content (e.g., learner videos or discussions). Multimedia Integration Integrating multimedia elements (graphics, animations, and sound) into courses to enhance learner engagement. Creating responsive design for mobile learning, ensuring accessibility across devices. Accessibility and Inclusivity: Design materials that meet WCAG and Section 508 accessibility standards. Ensure content is inclusive and adaptable for diverse audiences. Quality Assurance: Conduct content testing for technical accuracy, functionality, and instructional quality. Multicultural Awareness: Designing courses for diverse, global audiences. Attention to Detail: Ensuring consistency, accuracy, and alignment with objectives in all materials. Technical Proficiency eLearning Tools Expertise: Familiarity with authoring tools like Articulate Storyline, Adobe Captivate, and Camtasia. SCORM, xAPI, and Accessibility Standards: Ensuring compatibility and compliance for diverse learners. Self-Management Time Management: Prioritizing tasks to meet deadlines across multiple projects. Budget Management: Allocating resources effectively for course development. Agility and Adaptability: Adjusting plans based on evolving project needs or feedback. Communication and Collaboration Stakeholder Engagement: Collaborating with Subject Matter Experts (SMEs), clients, and team members to gather content and align goals. Team Collaboration: Working in cross-functional teams, including graphic designers, developers, and trainers. Presentation Skills: Explaining instructional design approaches and results to stakeholders. Research and Continuous Learning Trend Awareness: Staying updated on the latest trends, such as microlearning, adaptive learning, virtual reality, and AI in education. Market and Learner Research: Understanding target audiences and competitive training landscapes. Feedback Integration: Applying learner feedback to improve course materials. Analytics and Evaluation Using learning analytics to measure effectiveness and ROI of eLearning solutions. Designing adaptive learning paths based on learner performance and preferences. Conducting usability testing and integrating learner feedback for continuous improvement.

Skill required: Talent & HR - Talent Management Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Talent & HR process We are seeking a skilled and passionate Instructional Design Manager with a strong foundation in adult learning theory, instructional design best practices, and digital learning solutions. This role is responsible for leading the design and development of high-impact learning experiences that are engaging, effective, and aligned to client goals. You will collaborate closely with learning strategists, delivery leads, content developers, and client stakeholders to bring learning programs to life — grounded in learning research and designed for measurable performance improvement. What are we looking for? Lead the instructional design of learning solutions across modalities (e-learning, VILT, ILT, microlearning, simulations, blended, etc.). Apply evidence-based learning design principles including cognitive load theory, scaffolding, spaced learning, and practice-based reinforcement. Conduct needs analysis and design intent sessions with SMEs, business stakeholders, and learning leads. Translate business goals and audience insights into structured, outcomes-focused learning journeys. Ensure learning solutions are learner-centric, inclusive, and accessible, aligned to the latest adult learning standards. Lead small teams of designers and developers to deliver high-quality learning programs on time and within budget. Work closely with learning experience designers, content developers, graphic/media teams, and platform owners to execute design plans. Manage the instructional integrity of the learning solution through regular reviews and checkpoints. Provide thought leadership on design approaches and formats that align with business needs, learning objectives, and technology platforms. Act as the primary instructional design point of contact for internal teams and occasionally for external clients. 12–15 years of experience in instructional design, learning design, or related roles. Deep understanding of adult learning principles, instructional systems design (ADDIE, SAM), and design thinking. Experience designing learning in various formats: eLearning, VILT, ILT, mobile, performance support, etc. Familiarity with learning platforms (LMS, LXP), authoring tools (Articulate 360, Rise, Captivate, Vyond, etc.) and learning data analysis. Experience working in client-facing roles or global delivery models is preferred. Ability to manage multiple projects, adapt to changing priorities, and meet deadlines. Provide coaching and guidance to junior instructional designers. Contribute to knowledge sharing, playbooks, and team-wide capability building efforts. Support community of practice initiatives and design standardization across programs. Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts, Any Graduation

Training and Development Manager (TDM) – Automobile Sector Location: Kamalgazi, South Kolkata Department: Learning & Development Reports To: HR Director / Senior Management Experience: 5–10 years in Training & Development, preferably in the automobile or manufacturing industry Job Summary: We are seeking a dynamic and experienced Training and Development Manager to lead the design, implementation, and evaluation of learning and development strategies in alignment with the goals of our automotive business. The ideal candidate will bring deep industry knowledge, strong facilitation skills, and the ability to upskill our workforce in both technical and soft skill areas. Key Responsibilities: Design and execute training programs tailored for various departments including manufacturing, sales, after-sales, R&D, and service. Conduct training needs assessments across technical and non-technical teams. Develop and maintain competency frameworks for key roles (technicians, engineers, sales advisors, etc.). Create and deliver in-house training sessions; coordinate with external training providers when necessary. Monitor and evaluate the effectiveness of training programs and make continuous improvements. Foster a culture of continuous learning and professional development. Implement digital learning tools (e-learning, LMS platforms, microlearning, etc.). Maintain training records, certifications, and compliance with regulatory standards (e.g., ISO, safety standards). Manage training budgets, calendars, and resource planning. Lead onboarding and orientation programs for new employees. Stay up to date with automotive technology trends to align training content with industry advancements. Qualifications & Skills: Bachelor's degree in Human Resources, Engineering, Business Administration or related field (Master’s degree preferred). Certifications in L&D, Instructional Design, or similar credentials are a plus. Strong knowledge of training methodologies and adult learning principles. Prior experience in the automobile or manufacturing sector is highly preferred . Excellent communication, presentation, and leadership skills. Proficient with LMS platforms, training analytics, and content development tools. Strong organizational and project management abilities. Preferred Attributes: Knowledge of lean manufacturing, Six Sigma, or Kaizen is a plus. Multilingual capabilities (especially regional languages) are an advantage. Experience in EV (Electric Vehicles) or other Vehicles training programs is a strong plus. Why Join Us: Be part of a leading organization in the automotive industry where innovation meets performance. Help shape the future workforce of mobility through cutting-edge training solutions and developmental programs. Let me know if you’d like a shorter version , or if you want this tailored for a dealership, EV company, or OEM specifically. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Life insurance Paid sick time Paid time off Provident Fund Work Location: In person

We’re seeking an energetic, insightful, and impact-driven Sales Trainer who can design, deliver, and optimize high-performance sales training programs for our telesales and counselling teams across verticals. Your mission is to elevate team productivity, improve conversion rates, and instill a high-performance sales culture. Responsibilities Conduct onboarding training for new sales hires (product, pitch, CRM, objection handling, etc.) Deliver regular upskilling sessions to improve productivity, soft skills, and negotiation abilities. Analyze performance data to identify training needs and skill gaps. Design and implement training modules (live sessions, SOPs, role plays, LMS content, video-based microlearning, etc.) Create impactful scripts and sales frameworks for effective customer conversations. Collaborate with Sales Managers, Team Leads, and QA teams for performance tracking and interventions. Conduct Train-the-Trainer (TTT) sessions when required. Prepare daily/weekly MIS reports and maintain detailed training documentation. Qualifications Bachelor’s degree in any discipline; MBA preferred. 2–5 years of experience in a sales training or enablement role, preferably in ed-tech or inside sales. Strong command over spoken and written Hindi & English. Excellent facilitation, coaching, and public speaking skills. Data-driven mindset with hands-on experience in using Google Sheets, Excel, and CRM tools. Ability to motivate and inspire a high-energy sales floor.

Job Description: We are hiring talented and passionate Content Writers to join our content and digital team at SkillVedika and FindMyGuru . You will be responsible for writing impactful, engaging, and SEO-friendly content for students, tutors, and business stakeholders across multiple platforms. Key Responsibilities: Research and create high-quality content on topics related to: Career skills (communication, soft skills, job readiness) Academic subjects (Physics, Maths, SAP, Spoken English, etc.) Tutor onboarding, program benefits, and course outlines Write content for: Blogs & articles Website pages & landing pages Social media posts, banners & reels captions Brochures, flyers & email campaigns Video scripts, interview questions, and microlearning modules Optimize all content for SEO (keyword integration, readability, meta descriptions) Work closely with the digital marketing, design, and academic teams to align content with campaign goals Edit and proofread content to ensure clarity, grammar, and consistency in tone Content Focus Areas: EdTech trends and career guidance Tutor/teacher success stories and testimonials FAQs and help articles for onboarding Festival posts, institute highlights, and digital promotions Required Skills: Strong command of English (written and verbal) Creativity and ability to simplify technical or academic topics Familiarity with SEO best practices and content tools (Grammarly, SurferSEO, or similar) Ability to write content tailored to different audiences (students, tutors, colleges) Time management and ability to meet deadlines Preferred: Prior experience in EdTech, training institutes, or skill-based learning platforms Basic knowledge of CMS platforms like WordPress Understanding of Canva or content formatting tools Proficiency in regional language (Telugu/Hindi) is a plus Job Type: Full-time

Role Summary We’re looking for a bold and visionary Art Director or Associate Art Director to lead the creative direction across digital learning, media, and next-gen technologies. This role combines hands-on visual design expertise with strategic creative leadership—mentoring design teams, elevating client experiences, and shaping immersive learning solutions. While both roles bring high-impact design leadership, the Art Director also contributes to early-stage solutioning, leading design workshops and scoping creative approaches for clients. Key Responsibilities Creative Leadership & Direction - Define the visual direction of digital learning solutions across modalities—WBTs, ILTs, microlearning, simulations, and immersive experiences. - Design high-quality visual assets including UI/UX components, motion graphics, illustrations, animations, and interactive content. - Mentor and support a team of creative designers through ideation, reviews, and feedback to foster design excellence and innovation. Client Engagement & Visual Strategy - Act as the creative lead in client interactions—translating goals into visual strategy with cultural and brand sensitivity. - Present and defend creative rationale to both internal teams and external clients. - For Art Directors: Lead client-facing design workshops and participate in early solutioning discussions to shape the creative scope of projects. AI-Enhanced Design & Media Innovation - Leverage AI and automation tools (Midjourney, Adobe Firefly, Runway ML, etc.) for prototyping, concepting, and streamlining media production. - Experiment with immersive technologies (360° images, AR/VR content, avatar-based videos) to elevate design innovation. - Champion forward-looking design trends and tech-enabled storytelling. Collaboration & Execution - Partner with Instructional Designers, Project Managers, and Developers to align design with learning objectives. - Translate abstract ideas, scripts, and learning goals into engaging visual formats. - Ensure adherence to accessibility, brand standards, and responsive design best practices. Required Skills & Experience Education & Experience - Bachelor’s or Master’s degree in Graphic Design, Media Arts, Visual Communication, or related field. - 8–12 years of digital design experience with at least 3 years in a lead or directorial design role—preferably in digital learning or multimedia content. Tools & Platforms - Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro) - Articulate Storyline, Rise 360, Camtasia, Vyond, Figma, Canva Pro - AI tools: Adobe Firefly, Midjourney, Runway ML - 360° and immersive media tools: Adobe Aero, Marzipano, Pano2VR Technical Proficiency - Understanding of SCORM, xAPI, and LMS compatibility - Application of WCAG accessibility and responsive design principles - Familiarity with mobile-first and inclusive user experience design Preferred Attributes - Strong visual storytelling and concept development skills - Effective communicator with experience presenting to international clients - High attention to detail, consistency, and creative excellence - For Art Directors: Experience leading solution design, scoping creative work, and conducting visual strategy workshops - Curiosity, adaptability, and a passion for innovation

Location: Gurugram, Haryana Time type: Full time Job level: Senior Associate Job type: Regular Category: Talent ID: JR114618 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. RSM’s North American Sales (NAS) USI team is looking for a Senior Instructional Designer – Analyst 1 with a strong foundation in learning design and a proactive mindset to lead content development initiatives that support sales enablement across the firm. This role combines design expertise, digital fluency, and cross-functional collaboration skills to produce best-in-class learning solutions that empower U.S.-based sales teams. The ideal candidate brings 1–2 years of experience in content creation, storytelling, and instructional design and is eager to work in a fast-paced, matrixed environment where creative problem-solving and autonomy are valued Essential Duties Design and develop microlearning modules, interactive guides, playbooks, infographics, and video-based learning assets. Transform technical or abstract SME content into intuitive, visually engaging learning experiences using instructional design principles. Create and update learning journeys and content libraries. Develop visual narratives and layouts using tools like PowerPoint, Canva, Adobe Illustrator, and Vyond. Design branded templates and frameworks to ensure consistency and enhance learner engagement. Perform basic video editing and motion graphics. Manage content on enablement platforms including uploading, tagging, and organizing in LMS systems. Conduct quality assurance testing and optimize learning module delivery based on feedback and behavior. Collaborate with U.S.-based sales enablement leads and instructional designers to define project scope and timelines. Participate in stakeholder reviews, incorporate feedback, and iterate content based on usability and impact metrics. Maintain organized records of versions, scripts, feedback trackers, and assets. Other duties as assigned EDUCATION/CERTIFICATIONS Bachelor’s or Master’s in Instructional Design, Learning Design, Visual Communication, Mass Communication, or related field. (Required) TECHNICAL/SOFT SKILLS Strong proficiency in PowerPoint, Canva, Articulate Rise, Vyond, or Adobe Creative Suite. (Required) Working knowledge of LMSs and/or content enablement platforms (e.g., Highspot, Cornerstone). (Preferred) Excellent attention to detail, time management, and ability to manage multiple projects. (Preferred) Strong communication skills and a growth-oriented mindset. (Required) EXPERIENCE 1–2 years of hands-on experience in instructional design or a learning design/enablement function. (Required) Prior exposure to sales enablement, consulting services, or enterprise learning environments is preferred. (Preferred) LEADERSHIP SKILLS Leads instructional design projects with accountability and attention to quality. (Required) Collaborates cross-functionally to align learning solutions with business needs. (Required) Communicates clearly and adapts quickly to feedback in a dynamic environment. (Preferred) At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

Location: Gurugram, Haryana Time type: Full time Job level: Senior Associate Job type: Regular Category: Talent ID: JR114618 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. RSM’s North American Sales (NAS) USI team is looking for a Senior Instructional Designer – Analyst 1 with a strong foundation in learning design and a proactive mindset to lead content development initiatives that support sales enablement across the firm. This role combines design expertise, digital fluency, and cross-functional collaboration skills to produce best-in-class learning solutions that empower U.S.-based sales teams. The ideal candidate brings 1–2 years of experience in content creation, storytelling, and instructional design and is eager to work in a fast-paced, matrixed environment where creative problem-solving and autonomy are valued Essential Duties Design and develop microlearning modules, interactive guides, playbooks, infographics, and video-based learning assets. Transform technical or abstract SME content into intuitive, visually engaging learning experiences using instructional design principles. Create and update learning journeys and content libraries. Develop visual narratives and layouts using tools like PowerPoint, Canva, Adobe Illustrator, and Vyond. Design branded templates and frameworks to ensure consistency and enhance learner engagement. Perform basic video editing and motion graphics. Manage content on enablement platforms including uploading, tagging, and organizing in LMS systems. Conduct quality assurance testing and optimize learning module delivery based on feedback and behavior. Collaborate with U.S.-based sales enablement leads and instructional designers to define project scope and timelines. Participate in stakeholder reviews, incorporate feedback, and iterate content based on usability and impact metrics. Maintain organized records of versions, scripts, feedback trackers, and assets. Other duties as assigned EDUCATION/CERTIFICATIONS Bachelor’s or Master’s in Instructional Design, Learning Design, Visual Communication, Mass Communication, or related field. (Required) TECHNICAL/SOFT SKILLS Strong proficiency in PowerPoint, Canva, Articulate Rise, Vyond, or Adobe Creative Suite. (Required) Working knowledge of LMSs and/or content enablement platforms (e.g., Highspot, Cornerstone). (Preferred) Excellent attention to detail, time management, and ability to manage multiple projects. (Preferred) Strong communication skills and a growth-oriented mindset. (Required) EXPERIENCE 1–2 years of hands-on experience in instructional design or a learning design/enablement function. (Required) Prior exposure to sales enablement, consulting services, or enterprise learning environments is preferred. (Preferred) LEADERSHIP SKILLS Leads instructional design projects with accountability and attention to quality. (Required) Collaborates cross-functionally to align learning solutions with business needs. (Required) Communicates clearly and adapts quickly to feedback in a dynamic environment. (Preferred) At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

Job Title: Mid-Level Instructional Designer Location: Pune (On Site) Company: Fidus Business Services Private Limited Experience: 4–6 years Type: Full-Time About Us: At Fidus Business Services Private Limited , we create impactful and tailored eLearning solutions that drive business results. With clients across industries such as healthcare, manufacturing, BFSI, and retail, we design immersive learning experiences that help organizations scale their L&D efforts effectively. We are currently looking for a passionate and strategic Instructional Designer who is equally skilled in storytelling, learning design, and partnering with business functions to craft winning solutions. Role Summary: We’re hiring a Mid-Level Instructional Designer who brings strong expertise in instructional design, storyboarding, and learning solutioning . The ideal candidate is not expected to develop in authoring tools like Articulate Storyline or Captivate, but instead to focus on the core instructional thinking, learning architecture, and content strategy behind effective training solutions. This role will also require active collaboration with the Sales and Pre-Sales teams to support proposals, solution notes, and client meetings. Key Responsibilities: Analyze client requirements in collaboration with Sales, SMEs, and project stakeholders to define learning goals and strategies. Create detailed instructional design documents (IDDs) and storyboards for eLearning, microlearning, gamified modules, and scenario-based learning. Work closely with the Sales/Pre-Sales team to design instructional solutions for RFPs/RFIs, craft high-impact proposal content, and support client pitches or demos. Participate in client discovery calls to gather training needs and propose relevant digital learning strategies. Translate technical or complex concepts into learner-centric, engaging instructional content. Apply adult learning theories , Bloom’s taxonomy , and ADDIE/AGILE models to structure learning content effectively. Collaborate with visual designers and development teams to ensure instructional integrity and content alignment in the final product. Conduct content QA and storyboard-to-course reviews to ensure learning outcomes are met. Stay up to date with learning trends and recommend innovative formats where relevant (e.g., simulations, interactive videos, branching). Required Skills & Qualifications: 4 to 6 years of experience in instructional design, with a strong focus on storyboarding and solution design . Ability to independently design and pitch learning experiences to internal teams and clients. Strong written communication and storytelling skills; ability to present concepts visually. Comfort working with Sales/BD teams and contributing to solution decks, proposal documents, and client meetings. Exposure to eLearning levels (1–3), gamified learning, microlearning, and scenario-based design. Excellent collaboration skills with cross-functional teams including graphics, tech, and client services. Bachelor’s or Master’s in Instructional Design, Educational Technology, Mass Communication, or related field. Preferred (Good to Have): Experience in designing learning for industries like healthcare, BFSI, manufacturing, or infrastructure. Exposure to tools like Miro, MS Visio, or whiteboarding platforms to visualize learning journeys. Awareness of accessibility (WCAG), DEI in learning, or localization strategies. What We Offer: A creative and growth-oriented work environment with exposure to global clients. Opportunities to contribute strategically to both design and pre-sales efforts. A dynamic team that values innovation, ownership, and continuous learning. Job Types: Full-time, Permanent Pay: ₹800,000.00 - ₹1,000,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Experience: Instructional design: 4 years (Preferred) Location: Viman Nagar, Pune, Maharashtra (Preferred) Work Location: In person

Innivec is seeking experienced and qualified Subject Matter Experts (SMEs) in Business Administration and Computer Science to develop academically rigorous, industry-relevant course content for online learning delivery. The SME will be responsible for creating curriculum, assessments, and digital learning materials aligned with program outcomes and mapped to our Learning Management System (LMS). Key Responsibilities Curriculum & Content Development Develop lesson plans, assessments, case studies, video scripts, and interactive learning assets for the following subject areas: Business Administration: Principles of Management, Organizational Behavior, Strategic Management, Marketing, Human Resources, Entrepreneurship, Business Communication, Business Ethics, Financial Accounting, Managerial Accounting. Computer Science: Programming in Python/Java/C++, Data Structures and Algorithms, Databases and SQL, Software Engineering, Web Development, Mobile App Development, Artificial Intelligence, Machine Learning, Cybersecurity. Write learning objectives using Bloom’s Taxonomy. Create quizzes, assignments, and capstone projects aligned with course outcomes. Design modular content suitable for microlearning and blended delivery. LMS Content Management Upload, organize, and format content on LMS platforms such as Moodle, Canvas, or Blackboard. Ensure SCORM compliance and content accessibility. Collaborate with instructional designers to enhance user experience and visual layout. Quality Assurance & Academic Alignment Review all materials to ensure clarity, accuracy, and relevance. Align course content with CLOs, PLOs, and accreditation standards. Integrate peer and stakeholder feedback into content updates. Qualifications & Skills Master’s or Doctorate in Business Administration or Computer Science. Minimum 5 years of experience in teaching, curriculum development, or corporate training. Strong grasp of online pedagogy and instructional design. Proficiency in LMS platforms and digital learning tools. Excellent academic writing, content structuring, and communication skills. Preferred Experience & Certifications MBA or Ph.D. (Business); MS, MTech, or Ph.D. (Computer Science). Relevant industry certifications (e.g., PMP, CFA, AWS, CompTIA, Google/IBM certifications). Prior experience in curriculum mapping, eLearning, and accreditation processes (e.g., AACSB, ABET). What We Offer Fully remote and flexible work schedule Competitive compensation (retainer or project-based) Opportunity to contribute to impactful, globally relevant education Work with an experienced academic and instructional design team Working Hours: 9am to 6pm or 2pm to 11pm IST Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Application Question(s): Are you proficient in LMS platforms and digital learning tools? Where in India are you living? Education: Master's (Preferred) Experience: Teaching: 5 years (Required) Curriculum development: 5 years (Required) Corporate training: 5 years (Required)

We are looking for a highly experienced and motivated Subject Matter Expert (SME) in the areas of finance, investment, wealth management, insurance, or banking to lead the development of industry-relevant curriculum and content for our professional training programs. This fully remote role involves designing and developing comprehensive course materials with assessments and ensuring smooth upload and integration into our Learning Management System (LMS) for both self-paced and instructor-led delivery. Key Responsibilities Curriculum & Content Development 1. Design structured curriculum aligned with certification standards and adult learning principles. 2. Develop detailed lesson plans, video scripts, case studies, practice assessments, and microlearning modules. 3. Create end-to-end content for courses such as: Canadian Securities Course (CSC) Investment Funds in Canada (IFC) Personal Financial Planning (PFP® pathways) Insurance, Wealth Management, and Compliance Risk Management and Portfolio Theory 4. Develop measurable learning objectives using Bloom’s Taxonomy. Assessment Design Create quizzes, assignments, and certification-aligned assessments. Build question banks with feedback for formative and summative evaluation. Align assessments with course learning outcomes (CLOs) and program objectives (POs). LMS Management Upload, test, and organize content within the LMS (e.g., Moodle, Canvas, Blackboard). Ensure SCORM compliance and accessibility standards. Collaborate with tech and instructional design teams for seamless integration and performance. Quality Assurance & Review Review content to ensure clarity, accuracy, and regulatory compliance. Ensure alignment with professional frameworks such as CIRO, CSA, AMF. Incorporate feedback from reviewers, learners, and stakeholders. Regulatory & Industry Alignment Stay current with Canadian and global financial education standards. Ensure course design meets regulatory and professional licensing requirements (e.g., PTIB, EQA, CIRO). Qualifications & Skills Bachelors or Masters degree in Finance, Business, Economics, or related field. At least 5 years of industry experience in financial services or securities education. Prior experience developing courses for licensing exams (CSC®, PFP®, CIM®, LLQP). Strong understanding of instructional design and adult learning methodologies. Proficiency in using LMS platforms (e.g., Moodle, Blackboard, Canvas). Excellent written and verbal communication skills. Strong research skills and attention to detail. Familiarity with Canadian and international financial regulations is a plus. Preferred Certifications CSC® – Canadian Securities Course PFP® – Personal Financial Planner CIM® – Chartered Investment Manager LLQP – Life License Qualification Program CFP®, CFA®, or equivalent designations (an asset) What We Offer 100% remote and flexible working hours Competitive compensation (retainer or project-based) Opportunity to shape impactful financial education content Work with a global team of instructional designers and subject experts Exposure to cross-border curriculum development and international learners Working Hours: 9am to 6pm or 2pm to 11pm IST Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Application Question(s): Do you have experience developing courses for licensing exams (CSC®, PFP®, CIM®, LLQP)? Are you knowledgeable using LMS platforms (e.g., Moodle, Blackboard, Canvas)? Are you familiar with Canadian and international financial regulations? Where in India are you living? Experience: Financial services: 5 years (Required) Securities Education: 5 years (Required)

Job Summary: We are looking for a highly skilled Instructional Designer to design and develop engaging, effective, and interactive learning experiences. The ideal candidate should have a strong background in instructional design principles, e-learning development tools, and curriculum design. You will collaborate with subject matter experts (SMEs) and stakeholders to create high-quality training programs that enhance learning outcomes. Key Responsibilities: Design and develop instructional materials, including e-learning courses, instructor-led training (ILT), virtual training, and blended learning solutions. Apply instructional design theories and methodologies to create engaging and interactive learning content. Collaborate with Subject Matter Experts (SMEs) to analyze training needs and define learning objectives. Develop storyboards, scripts, and assessments to ensure effective knowledge transfer. Utilize authoring tools like or software for course development. Implement gamification, microlearning, and adaptive learning techniques to enhance engagement. Ensure content aligns with learning objectives, instructional strategies, and user experience best practices. Conduct usability testing and evaluation of learning programs to ensure effectiveness and make improvements. Stay updated with the latest learning technologies, trends, and best practices in instructional design. Work closely with LMS administrators to deploy and manage courses within the learning management system. Required Skills & Qualifications: Bachelor’s or Master’s degree in Instructional Design, Educational Technology, Learning & Development, or a related field. 2+ years of experience in instructional design, curriculum development, or e-learning development. Proficiency in e-learning authoring tools. Strong knowledge of learning theories, instructional models and adult learning principles. Experience working with Learning Management Systems (LMS). Ability to design interactive content using multimedia, video, graphics, and animations. Strong communication, collaboration, and project management skills. Knowledge of SCORM, xAPI, or other e-learning standards is a plus. Preferred Qualifications: Certification in Instructional Design or E-learning Development. Experience with virtual training tools (Zoom, WebEx, MS Teams, etc.). Familiarity with AI-powered learning tools, VR/AR, or other emerging technologies in training. Why Join Us? Opportunity to work on innovative learning projects. A collaborative and dynamic work environment. Career growth and development opportunities. Employment Type- Full-time Working Hours- 9:30am to 5:30pm Working Days- Monday to Friday Work Mode- On-site Location- Sector 62, Noida Job Types: Full-time, Permanent Benefits: Health insurance Leave encashment Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Instructional design: 1 year (Preferred) Work Location: In person

Job Title: Manager – Process Training (US Banking ) Location: Chennai Department: Training & Development Reports To: Senior Director About the Role: We are seeking a highly capable Manager – Process Training to lead training initiatives for multiple BFSI (Banking, Financial Services, and Insurance) accounts within a call center environment. This role demands strong expertise in US Banking , Crypto services , and Call Center Training Operations . The individual will manage a team of Assistant Managers and Trainers , ensuring best-in-class learning outcomes, operational readiness, compliance, and performance excellence across all aligned client accounts. Domain Expertise Required: US Retail Banking : Checking, Savings, Mortgages, Personal Loans, Credit Cards, Online & Mobile Banking. Crypto and Digital Assets : Crypto wallets, Trading platforms, Blockchain basics, Crypto security, and customer support processes. Financial Compliance : Expertise in KYC, AML regulations, crypto guidelines, and US banking compliance laws Insurance & Financial Products : Understanding of US life, auto, property insurance, and investment products. Call Center Operations : Managing large-scale BFSI support programs in voice, chat, and email environments. Key Roles and Responsibilities: Team Leadership & Management Lead and manage a team of Assistant Managers and Trainers across multiple BFSI client accounts. Drive the hiring, onboarding, training, and continuous development of Trainers and Assistant Managers. Create individual development plans (IDPs) to upskill Trainers in areas such as BFSI knowledge, facilitation skills, digital learning methodologies, and crypto training delivery. Ensure all training resources are staffed appropriately to meet ramp-up needs, cross-skill requirements, and client-specific demands. Training Program Management Design, review, and execute customized training programs for BFSI processes (both Banking and Crypto), regulatory compliance, customer service excellence, sales, and risk/fraud prevention. Standardize and continuously improve New Hire Training (NHT), Cross-Skilling, Upskilling, and Refreshers across all accounts. Oversee training deployment schedules, batch management, and certification processes to ensure 100% training coverage. Introduce innovative learning approaches like e-learning, gamification, microlearning, blockchain simulations, and virtual labs. Stakeholder Engagement Act as the primary training POC for internal and client stakeholders across assigned accounts. Conduct regular business reviews (QBRs, MBRs) on training performance, improvements, and initiatives. Collaborate closely with Operations, Quality, Compliance, WFM (Workforce Management), and Client teams to align training with operational KPIs and account growth strategies. Performance Management Drive training efficiency through key metrics like Training Throughput, Training Effectiveness (Kirkpatrick Model), Post-Training Performance (PTR), and Certification Pass Rates. Analyze TNI (Training Needs Identification) and RCA (Root Cause Analysis) to propose performance improvement plans. Implement continuous monitoring of Trainer quality and facilitation skills, providing coaching and developmental feedback. Compliance and Documentation Ensure adherence to compliance standards for both traditional BFSI operations and Crypto KYC/AML training requirements . Maintain thorough training documentation, batch records, attendance, evaluations, and audit-readiness reports. Lead training audits (internal and external) and manage compliance gaps if any. Strategic Initiatives Support expansion initiatives like new client transitions, account expansions, and mergers by building scalable training models. Implement digital transformation in training processes using LMS, AI-driven learning paths, and blockchain education modules. Advocate a continuous learning culture promoting certifications in Banking, Crypto, and Financial Compliance. Key Skills and Competencies: Strong experience managing BFSI training teams in a large call center environment. Expertise in US Banking, Financial Compliance, Cryptocurrency basics, and Call Center Operations. People management skills: Mentoring, Performance Coaching, Conflict Resolution, and Employee Engagement. Strong communication, stakeholder management, and client interaction capabilities. Analytical and problem-solving orientation with data-driven decision-making skills. Hands-on experience with LMS platforms, Digital Learning, and Reporting tools. Educational Qualifications: Bachelor’s or Master’s Degree in Business Administration, Finance, Banking, or related fields. Preferred: Certifications in Banking, Crypto (e.g., Certified Cryptocurrency Expert, Blockchain Council), Learning & Development (e.g., CPTM, ATD Certification). Experience Required: 6–8years of experience in Banking/Financial Services/Call Center Training. Minimum 3 years leading a BFSI Training function with experience managing AMs/Trainers directly. Proven success in managing large new hire batches, account expansions, and complex BFSI client training portfolios.

Experience: 8 to 12 Years Location: Nashik Reporting To: Head – Human Resources Role Purpose The Learning & Development Manager will be responsible for strategizing, designing, and delivering end-to-end learning interventions that are tightly aligned with organizational goals. This role will work under the guidance and direction of the Head – HR to nurture a high-performance, future-ready workforce by fostering a culture of continuous learning, capability enhancement, and measurable training effectiveness. Key Responsibilities Strategic Alignment (Under guidance of Head – HR) - Align all learning and development interventions with the strategic priorities set by the Head – HR and business leadership. - Build and promote a continuous learning culture across the organization in close consultation with Head – HR. - Monitor and report learning outcomes using the Kirkpatrick model and ensure alignment with HR scorecard metrics. Training Design & Delivery - Identify and implement a variety of training methodologies in consultation with Head – HR, including: - Classroom, Online, Drama-based, Case Study, Role Play/Simulation - Microlearning, Peer Learning, Gamification (badges, leaderboards) - Webinars and Podcasts - Roll out structured training programs (S30 Lessons) and values-based learning content. - Coordinate with Head – HR on the execution of training strategies across all levels. - Plan and oversee L5 Domain Training in collaboration with Plant HR and Head – HR. - Liaise with EHS Manager and Head – HR for effective implementation of Safety Training programs. Learning Management System (LMS) Management - Add learners, assign training, upload courses, and ensure 100% compliance on LMS platform. - Weekly review of behavioral training reports with inputs to Head – HR. - Assign and manage “My Belief” and DISC assessments; share insights with Head – HR for developmental actions. - Coordinate with LMS vendor (MyKademy) for renewals, upgrades, and troubleshooting as directed by Head – HR. Training Assessments & Scorecards - Conduct Quarterly Assessments for Staff Engineers using skill scorecards in coordination with Line Managers and under supervision of Head – HR. - Prepare and validate question papers, assign scores, and compile results for leadership review. - Finalize individual Skill Scorecards across departments, reflecting solution-wise and competency-wise outcomes. Training Administration & Cross-functional Coordination - Coordinate all logistics, calendars, and internal communications related to Learning Saturday initiatives. - Lead planning of STREAM domain training activities outside of Learning Saturday programs. - Ensure video recording and editing of domain and behavioral training sessions. - Collaborate with Admin team for timely availability of training supplies and materials. - Communicate regularly with all training SPOCs to ensure weekly data flow and accuracy. - Share feedback and compliance reports with department heads and Head – HR. Feedback, Compliance & Reporting - Collect post-training feedback from employees and share consolidated analysis with Head – HR. - Ensure timely sharing of training compliance data with relevant departments and HR leadership. - Attend and contribute to weekly factory cadence meetings to discuss progress and actions on L&D. External Stakeholder Management - Liaise with external trainers and consultants (e.g., Dr. Nadkarni) as directed by Head – HR. - Track external learning events and recommend participation to Head – HR for approval. Required Skills and Competencies - Strong grounding in adult learning principles and instructional design. - Proficient in LMS platforms, training coordination, and vendor management. - Data-driven approach to measuring learning effectiveness. - Excellent interpersonal skills to collaborate with department heads and the Head – HR. - Ability to multitask in a fast-paced, manufacturing-oriented environment. Qualifications - Graduate/Postgraduate in HR, Psychology, Organizational Development, or related fields. - Professional certifications in L&D, Instructional Design are preferred.

Location:Kolkata Department: Human Resources / Learning & Development (L&D) Reporting to: Head HR / Chief People Officer / Plant Head Job Summary: We are seeking a proactive and experienced Training Manager to design, implement, and lead the Learning & Development (L&D) agenda for a dynamic and large-scale steel manufacturing environment . The role involves identifying skill gaps, developing technical and behavioral training programs, ensuring compliance with statutory and safety training mandates, and fostering a learning culture across functionsfrom shop floor workers to senior management. Key Responsibilities: 1. Training Strategy & Planning Develop and implement an annual training calendar aligned with business, production, and compliance objectives. Identify training needs through TNA (Training Needs Analysis), skill gap analysis, and performance evaluations. 2. Technical & Functional Training Design and coordinate technical training modules on: Rolling mills, reheating furnaces, TMT processes, continuous casting, etc. Maintenance (mechanical, electrical, instrumentation) Quality assurance and process control Collaborate with department heads, engineers, and external experts for domain-specific programs. 3. Statutory & Safety Training Ensure compliance with safety and environmental training under Factory Act, ISO, OSHA, etc. Conduct induction and safety training for new recruits, contract labor, and existing workforce. Coordinate Fire Safety, First Aid, PPE usage, and Emergency Response Drills. 4. Soft Skills & Behavioral Development Implement programs on communication, teamwork, leadership, time management, and shop floor discipline. Groom future supervisors and shift in-charges through supervisory development programs. 5. Training Delivery & Measurement Deliver in-house training or coordinate with external training agencies, consultants, and institutes. Develop evaluation frameworks (Kirkpatrick Model or similar) to measure training effectiveness and ROI. Maintain training MIS, dashboards, and statutory records for audits and inspections. 6. Digital Learning & Innovation Promote e-learning platforms, LMS (Learning Management Systems), microlearning, and mobile learning solutions. Introduce simulations, case studies, and interactive content for technical upskilling. Qualifications & Experience: Education: Graduation in Engineering (Mechanical/Electrical/Metallurgy preferred) or HR or Any Degree MBA in HR / L&D or Diploma in Training & Development (ISTD certified – preferred) Experience: 15-30 years in Learning & Development / Training roles, preferably in manufacturing/steel/metals/mining industries. Key Competencies: Strong knowledge of plant operations, safety, and technical workflows Excellent facilitation and communication skills (in English, Hindi, and regional languages if applicable) Familiarity with modern learning tools and digital platforms Stakeholder management and coordination with operations, maintenance, and HR Desirable: Exposure to Six Sigma, TPM, Lean Manufacturing concepts in training content Experience in working with NSDC/Skill India/Apprenticeship Programs Employment Type: Full-Time | On-Site with travel to multiple plants Why This Role Matters: The Training Manager will be a key enabler of operational excellence and workforce capability development in a highly competitive and safety-sensitive industry. By embedding a strong learning culture, this role directly impacts productivity, safety, and employee engagement.

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Responsibilities Leadership & Strategy Lead, mentor, and manage a team of instructional designers and content developers. Collaborate with academic and functional leaders to align content with program goals and learner needs. Define instructional design frameworks, standards, and quality benchmarks for digital learning. Instructional Design & Development Oversee the end-to-end design of courses, including storyboarding, scripting, assessments, and multimedia integration. Ensure alignment of all content with learning outcomes and Bloom’s Taxonomy. Advocate the use of modern pedagogies (microlearning, flipped classrooms, project-based learning, etc.). Technology Integration Ensure effective use of Learning Management Systems (LMS) and authoring tools (Articulate, Captivate, etc.). Promote use of analytics, interactive media, and AI-powered tools for adaptive learning and personalization. Quality Assurance Review and approve instructional materials for consistency, accuracy, and effectiveness. Conduct periodic audits to ensure adherence to learning standards and user experience principles. Stakeholder Collaboration Coordinate with Subject Matter Experts (SMEs), faculty, multimedia designers, and developers to deliver high-quality content. Manage timelines, workflows, and resource allocation for multiple projects simultaneously. Qualifications and Experience Master’s degree in Instructional Design, Education Technology, Curriculum Development, or related field. Minimum 6 years of experience in instructional design, with at least 2 years in a managerial capacity.

Key Responsibilities 1. eLearning Development : o Create interactive eLearning modules using Articulate Storyline and Camtasia. o Incorporate multimedia elements, animations, and simulations to enhance learner engagement. o Develop assessments, quizzes, and scenarios aligned with learning objectives. 2. Video Creation and Editing : o Record and edit screen captures, tutorials, and instructional videos using Camtasia. o Add voiceovers, captions, and other multimedia elements to ensure accessibility. 3. Collaboration : o Work closely with instructional designers and subject matter experts to understand content and learning goals. o Ensure projects align with branding, style guides, and technical requirements. 4. Quality Assurance : o Conduct testing to ensure functionality, compatibility, and accessibility of eLearning content. o Debug and resolve issues in Storyline and Camtasia projects. 5. Project Management : o Manage multiple eLearning projects simultaneously, meeting deadlines and quality standards. o Maintain version control and organize files systematically for seamless collaboration. Required Skills and Qualifications 1. Technical Expertise : o Proficiency in Articulate Storyline and Camtasia Studio . o Knowledge of SCORM, xAPI, and LMS integration. o Basic understanding of HTML5, CSS, and responsive design principles. 2. Design Skills : o Ability to design intuitive user interfaces and engaging visual elements. o Knowledge of graphic design tools like Adobe Photoshop and Illustrator (preferred). 3. eLearning and Instructional Design : o Familiarity with instructional design principles and adult learning methodologies. o Experience developing scenario-based learning, gamification, or microlearning content. 4. Soft Skills : o Strong attention to detail and problem-solving skills. o Excellent communication and collaboration abilities. o Time management skills to handle multiple projects effectively. Advanced Roles : eLearning Manager, Creative Director, or Multimedia Strategist. Skills Technical Skills · eLearning Tools : Articulate Storyline, Camtasia, Adobe Captivate, Vyond, Rise 360 · Video Production : Camtasia Studio, Adobe Premiere Pro, Audacity, Adobe Animate, After Effects, Vyond . · Design Tools : Adobe Photoshop, Illustrator, Figma, GIMP · LMS Integration : SCORM, xAPI, AICC, LMS testing and deployment, · Web Technologies : Basic HTML5, CSS, and JavaScript for responsive design Audio : Audacity, Adobe Audition. Core Competencies · Instructional Design & Adult Learning Principles · Interactive Content Development & Gamification · Video Editing, Screen Recording & Voiceover Integration · Accessibility Compliance (WCAG, Section 508) · Project Management & Stakeholder Collaboration Preferred Qualification · Knowledge of accessibility standards (WCAG, Section 508). Experience with other eLearning tools such as Adobe Captivate, storyline or Vyond. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Work from home Work Location: In person