Human Resources Manager

Job Title: Human Resource Manager – Premium Culinary & Wellness Brand

Location: Andheri (West), Mumbai

Experience: 5–10 years

Industry: Hospitality, F&B, Luxury Wellness, or Startups

Employment Type: Full-Time

About Neat Meals Company

Neat Meals is a boutique luxury meal service company offering clean, chef-prepared, and fully personalized meals to celebrities, athletes, and health-conscious elite clients. Our team includes private chefs, nutritionists, kitchen staff, delivery coordinators, and wellness consultants—all united by a passion for excellence and healthy living.

Role Summary

We are looking for a proactive, empathetic, and highly organized Human Resource Manager to build and manage our people function. You will oversee end-to-end HR operations: recruitment, training, compliance, performance management, employee engagement, and building a strong employer brand. You will play a pivotal role in scaling a mission-driven and hospitality-oriented team culture.

Key Responsibilities

1. Talent Acquisition & Onboarding

• Design and execute hiring plans for chefs, nutritionists, delivery staff, kitchen crew, and administrative roles.
• Source high-caliber talent from hospitality institutes, HR agencies, or internal referrals.
• Design smooth onboarding and training processes tailored for culinary and wellness teams.

2. HR Operations & Compliance

• Maintain HR documentation, contracts, and ensure legal compliance (PF, ESIC, gratuity, etc.).
• Set up clear SOPs for attendance, leave, and payroll in collaboration with finance.
• Implement HRMS tools or digital systems for efficiency and scalability.

3. Performance & Culture

• Define KPIs, evaluation cycles, and feedback loops for all roles.
• Support managers in goal-setting, performance tracking, and conflict resolution.
• Promote a respectful, wellness-oriented, and inclusive workplace culture.

4. Learning & Development

• Organize training modules on hygiene, nutrition awareness, service etiquette, and customer handling.
• Facilitate team-building exercises, chef demo days, or cross-functional workshops.
• Encourage growth plans for team members and identify internal promotion opportunities.

5. Employee Engagement & Retention

• Lead initiatives to improve morale, team bonding, and employee satisfaction.
• Handle grievances sensitively, with quick and discreet resolution.
• Design incentive programs and recognition systems aligned with company values.

Desired Skills & Qualifications

• 5+ years of HR experience, preferably in the F&B, wellness, or hospitality sector.
• Strong understanding of compliance, labor law, and HR operations in India.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Experience managing diverse teams (chefs, service staff, corporate) in a fast-moving environment.
• Bachelor’s in HR or related field (MBA preferred).

What We Offer

• Opportunity to build the HR function in a growing luxury food startup.
• Energetic, mission-driven environment with access to celebrity wellness spaces.
• A respectful and collaborative workplace that values initiative and people-first thinking.
• Competitive salary with performance bonuses and long-term career growth.