Human Resources Information System Analyst

JOB PURPOSE

As an HRIS Analyst, you will provide system support, configuration, troubleshooting, reporting, project coordination, and integrations with other systems for UKG Workforce Management to support our global HR function. Systems outside of UKG Workforce Management may include: SAP, SuccessFactors, TeamSense, bSwift, and Jira. You will actively identify process improvements, document business and technical requirements, and ensure delivery to specifications, working closely with our systems support vendors and collaborating across Sloan's HR, IT, Operations, and Payroll departments.

JOB DUTIES AND RESPONSIBILITIES

• Serve as the primary HRIS contact for issue tracking, system updates, and end-user support for UKG Workforce Management.
• UKG Pro Workforce Management (Kronos) – Techno-Functional: Administer and support UKG Pro WFM, including time clocks, timekeeping, scheduling, and accruals.
• Troubleshoot time clock issues and maintain time and attendance configurations.
• Design and implement complex accrual rules, shift differentials, and attendance point systems. Develop and maintain attendance policies, warning templates, and user documentation. Ensure system data integrity through regular audits, testing, and updates. Partner with IT and payroll to ensure data flow and compliance with labor laws.
• Act as liaison with customer support and/or consultants for HRIS technology cases.
• Create and maintain Standard Operating Procedures (SOPs), training documents, and workflows.
• Draft and execute detailed test scenarios for system changes and upgrades.
• Support HRIS projects, including new module rollouts, upgrades, and integrations.
• Develop timelines, monitor progress, and ensure timely delivery of quality solutions.
• Identify and escalate issues, track risks, and ensure follow-through on corrective actions.
• Deliver training sessions to staff, managers, and end-users on new system features and best practices.
• Other duties and responsibilities as required.

REQUIRED QUALIFICATIONS

• Bachelor's Degree in in Human Resources, Information Technology, or Business Administration, or a related field.
• 3+ Years Working as an HRIS Analyst with functional and technical experience in: UKG Pro Workforce Management (Kronos)
• Ability to use discretion when working with confidential information.
• Actively seeks information to understand customers' circumstances, problems, expectations, and needs.
• Advanced level experience working with Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
• Excellent written and verbal communication skills in English.
• Experience supporting U.S.-based teams and navigating time zone overlap requirements.
• Experience working independently in a global, remote HR or shared services environment.
• Familiarity with U.S. labor law compliance in timekeeping systems (e.g., FLSA, California overtime rules).
• Must be available during core U.S. working hours (full or partial overlap as agreed).
• Strong attention to detail, documentation, and stakeholder management.
• Strong reporting skills (Excel, UKG reports); familiarity with query tools or SQL is a plus.

PREFERRED QUALIFICATIONS

• UKG Ready New Administrator Training, UKG Pro Workforce Management Training, and Kronos Workforce Dimensions Training.

US Shift : 07pm IST to 03:30am IST