JOB PURPOSE We are looking to employ a driven and experienced area sales manager to increase sales within an assigned geographical area and guide a team of field sales representatives. The area sales manager's responsibilities include delivering presentations to potential and existing customers and preparing concise sales reports. You should also be able to develop as well as modify customer frequency plans as needed. To be successful as an area sales manager, you should be committed to driving sales. JOB DUTIES AND RESPONSIBILITIES Achieve Sales & Collection Targets as assigned. Establish relationships with key stakeholders such as Architects, Designers, Engineers, Developers, MEP/PHE consultants, plumbing contractors, construction companies, etc. Manage and maintain close relationship with channel partners in accordance with sales goals, programs and policies. Achieve specifications by educating the market and relevant stakeholders about the Sloan products Prepare annual sales forecast for assigned territory Increase product demand and brand preference. Create and pursue opportunities within the assigned area of responsibility. Provide insights regarding new product opportunities, marketplace trends, untapped sales potentials, and competition feedback. Generate a strong and sustainable project funnel to secure both short as well as long term goals of the Organization. Initiate and track all jobs utilizing the CRM platform. Participate in relationship building industry events, trade shows, associations, affiliations etc. Follow up on all leads generated that apply all relevant stakeholders Participate in Company sales meeting and trade/industry meetings and conventions to increase knowledge of Sloan plumbing products Other duties and responsibilities as required. REQUIRED QUALIFICATIONS Bachelor's Degree in In engineering, sales, marketing, business or related discipline required. 3+ Years Relevant Experience in architectural project specifications and sales in building material industry sales with documented evidence of high performance Must have strong fundamental management skills such as presentation skills, business acumen, leadership skills, negotiation skills, conceptual and analytical skills, extensive product knowledge, financial aptitude, interpersonal effectiveness, and decisiveness. Organized, disciplined and a self-starter. PREFERRED QUALIFICATIONS Master's Degree in In engineering, sales, marketing, business or related discipline required.
JOB PURPOSE The Customer Support Representative Level 1 is responsible for providing outstanding service to our customers by handling inquiries, resolving issues and offering product and service information. This role serves as the first point of contact for customers, ensuring their needs are met efficiently and professionally. The primary objective is to enhance customer satisfaction, loyalty and retention by delivering high-quality support and fostering positive customer relationships. JOB DUTIES AND RESPONSIBILITIES All job responsibilities are performed with supervision, are considered on the job training and closely monitored. Responds to internal and external customers with a positive attitude, in a timely manner and with accurate information (via phone, email or fax). This includes order status, order expedites and changes, pricing, product availability and lead-times, replacements, returns and shortages. Records all pertinent notes in SAP. Accurately enters and reviews customer purchase orders and provide customers with feedback of any discrepancies related to pricing, quantity, obsolete material etc. Review order reports as necessary to ensure that orders are error free. Has basic knowledge of the company’s products and policies. Suggests product alternatives and solutions to product issues in the form of level 1 troubleshooting. Displays knowledge of competitive products and has the ability to research through the internet and other resources for additional competitive information. Works cross-functionally with all parties inside and outside of Sloan, anticipating customer’s needs and providing solutions. Level 1 CSR's handle routine situations and simple requests. Other duties and responsibilities as required. REQUIRED QUALIFICATIONS High School Diploma or GED 1+ Years Relevant Experience in Customer Support Basic project management skills and excellent organizational skills. Excellent customer service skills. Experience with computers and Microsoft Office Suite of software including Word and Excel. Proven ability to develop and maintain positive working relationships in a demanding work environment, with co-workers, supervisors and customers. PREFERRED QUALIFICATIONS Bachelor's Degree 2+ Years Relevant Experience in CSR A passionate customer advocate. A strong sense of urgency for exceeding customer expectations. Ability to effectively use office automation and communication software and tools Ability to work in teams and cross-functionally within the organization. Data analysis skills. SAP experience. US Shift : 02pm IST to 10:30pm IST
JOB PURPOSE As a Sr. HRIS Analyst, you are responsible for implementing, maintaining, and optimizing the SuccessFactors platform at Sloan, which includes modules such as Employee Central (core HR), Recruiting, Onboarding, Performance & Goals, Learning, Compensation, Succession & Development, and Analytics. The role involves coordinating data and system integrations between SuccessFactors and other platforms, including ADP, Bswift, SAP, TeamSense, Jira, and UKG Pro Workforce Management. You will identify potential system and process enhancements, document both business and technical requirements, and ensure delivery according to specifications while working with system support vendors and collaborating with Sloan's HR, IT, Operations, and Payroll departments. JOB DUTIES AND RESPONSIBILITIES Serve as the primary HRIS contact for SuccessFactors, including configuration, troubleshooting issues, ensuring the data in the system is compliant with HR processes and laws, reporting, and end-user support. SuccessFactors – Techno-Functional: Provide Tier 1 & Tier 2 technical support for SuccessFactors modules ( Employee Central (core HR), Recruiting, Onboarding, Performance & Goals, Learning, Compensation, Succession & Development, and Analytics). Optimize system functionality and processes. Maintain employee data accuracy and system compliance with HR and legal standards. Assist with imports, data loads, and system integrations with third-party tools. Conduct user testing, implement enhancements, and support configuration needs. Generate cyclical and ad hoc reports. Create dashboards and analytics. Act as liaison with customer support and/or consultants for HRIS technology cases. Create and maintain Standard Operating Procedures (SOPs), training documents, and workflows. Draft and execute detailed test scenarios for system changes and upgrades. Lead HRIS projects, including new module rollouts, upgrades, and integrations. Develop timelines, monitor progress, and ensure timely delivery of quality solutions. Identify and escalate issues, track risks, and ensure follow-through on corrective actions. Deliver training sessions to staff, managers, and end-users on new system features and best practices. Other duties and responsibilities as required. REQUIRED QUALIFICATIONS Bachelor's Degree in in Human Resources, Information Technology, Business Administrator or another related field. 5+ Years Working as a techno-functional systems Analyst in SuccessFactors Employee Central (core HR), Recruiting, Onboarding, Performance & Goals, Learning, Compensation, Succession & Development, and Analytics modules. SAP Certified Associate - Employee Central, Recruiting, Onboarding, Performance & Goals, Succession & Development, Learning, and Compensation. Ability to use discretion when working with confidential information. Actively seeks information to understand customers' circumstances, problems, expectations, and needs. Advanced level experience working with Microsoft Office Suite (Word, Excel, PowerPoint, etc.). Excellent written and verbal communication skills in English. Experience supporting U.S.-based teams and navigating time zone overlap requirements. Experience working independently in a global, remote HR or shared services environment. Familiar with US laws relating to Human Resource processes and operations. Must be available during core U.S. working hours (full or partial overlap as agreed). Strong attention to detail, documentation, and stakeholder management. Strong reporting skills, familiarity with query tools or SQL is a plus. PREFERRED QUALIFICATIONS SuccessFactors Expert (SFX) Accreditation US Shift : 07pm IST to 03:30am IST
JOB PURPOSE As an HRIS Analyst, you will provide system support, configuration, troubleshooting, reporting, project coordination, and integrations with other systems for UKG Workforce Management to support our global HR function. Systems outside of UKG Workforce Management may include: SAP, SuccessFactors, TeamSense, bSwift, and Jira. You will actively identify process improvements, document business and technical requirements, and ensure delivery to specifications, working closely with our systems support vendors and collaborating across Sloan's HR, IT, Operations, and Payroll departments. JOB DUTIES AND RESPONSIBILITIES Serve as the primary HRIS contact for issue tracking, system updates, and end-user support for UKG Workforce Management. UKG Pro Workforce Management (Kronos) – Techno-Functional: Administer and support UKG Pro WFM, including time clocks, timekeeping, scheduling, and accruals. Troubleshoot time clock issues and maintain time and attendance configurations. Design and implement complex accrual rules, shift differentials, and attendance point systems. Develop and maintain attendance policies, warning templates, and user documentation. Ensure system data integrity through regular audits, testing, and updates. Partner with IT and payroll to ensure data flow and compliance with labor laws. Act as liaison with customer support and/or consultants for HRIS technology cases. Create and maintain Standard Operating Procedures (SOPs), training documents, and workflows. Draft and execute detailed test scenarios for system changes and upgrades. Support HRIS projects, including new module rollouts, upgrades, and integrations. Develop timelines, monitor progress, and ensure timely delivery of quality solutions. Identify and escalate issues, track risks, and ensure follow-through on corrective actions. Deliver training sessions to staff, managers, and end-users on new system features and best practices. Other duties and responsibilities as required. REQUIRED QUALIFICATIONS Bachelor's Degree in in Human Resources, Information Technology, or Business Administration, or a related field. 3+ Years Working as an HRIS Analyst with functional and technical experience in: UKG Pro Workforce Management (Kronos) Ability to use discretion when working with confidential information. Actively seeks information to understand customers' circumstances, problems, expectations, and needs. Advanced level experience working with Microsoft Office Suite (Word, Excel, PowerPoint, etc.). Excellent written and verbal communication skills in English. Experience supporting U.S.-based teams and navigating time zone overlap requirements. Experience working independently in a global, remote HR or shared services environment. Familiarity with U.S. labor law compliance in timekeeping systems (e.g., FLSA, California overtime rules). Must be available during core U.S. working hours (full or partial overlap as agreed). Strong attention to detail, documentation, and stakeholder management. Strong reporting skills (Excel, UKG reports); familiarity with query tools or SQL is a plus. PREFERRED QUALIFICATIONS UKG Ready New Administrator Training, UKG Pro Workforce Management Training, and Kronos Workforce Dimensions Training. US Shift : 07pm IST to 03:30am IST
JOB PURPOSE Provide comprehensive technical support for both new and legacy electromechanical products offered by Sloan India, ensuring efficient troubleshooting, maintenance guidance, and seamless integration across various customer applications. JOB DUTIES AND RESPONSIBILITIES Sourcing support for power supplies and electrical components Responsible for testing/troubleshooting electromechanical assemblies to resolve quality and production issues Test parts, units, and PCB assemblies, Sensor Technology Provide technical support to R&D efforts in verification Create reports; organize and retain test data and records of test data and test samples Provide support to Engineering in process improvement Cycle testing set up and monitoring REQUIRED QUALIFICATIONS Bachelor’s degree in electrical engineering or equivalent degree At least 3-4 years electronics industry experience Ability to multitask Proficient in the use of current test equipment; i.e. oscilloscopes, logic analyzers, Signal generators, and meters Knowledge of embedded systems and microcontrollers Ability to work on PCBA testing and debugging PREFERRED QUALIFICATIONS Have working knowledge of plumbing systems and electrical wiring Able to read assembly drawings Proficient in Office applications, i.e. Word and Excel. SAP system knowledge Communication skills and international collaboration experience Hands-on (soldering) ability Manipulate PLCs, support and edit test stand code
JOB PURPOSE Sloan is seeking a talented and driven Data Scientist to join our global team and play a key role in developing advanced AI platforms that support our Sales, Marketing, and Operations functions. This role will also be responsible for leading and coordinating data science activities with our offshore team based in India. The ideal candidate combines deep technical expertise in data science and machine learning with strong leadership and communication skills to manage projects and people effectively. JOB DUTIES AND RESPONSIBILITIES Design, build, and implement AI models using Python , R , SQL , and Java , with a focus on LLMs (Large Language Models) , forecasting, and customer analytics. Perform statistical analysis , predictive modeling , and machine learning to solve real-world business problems including: Enhanced marketing and sales targeting Forecasting and demand planning Customer retention and lifetime value modeling Business and operational efficiency improvements Cost reduction strategies Advanced reporting and insights Create clear, impactful data visualizations and communicate findings to non-technical stakeholders. Collaborate with global teams along with managing and mentoring data team based in India. Ensure alignment between U.S. business priorities and India-based execution teams. Take ownership of project timelines, task management, and quality control of deliverables. REQUIRED QUALIFICATIONS 5-7 years of hands-on experience in Data Science or related field. Advanced programming skills in Python , R , Java , and SQL . Experience with machine learning models , statistical analysis , and data visualization tools . Experience working with or building solutions using LLMs is a strong plus. Demonstrate ability to leverage Cloud Services to drive analytics. Prior experience managing or leading data analytics team is required. Excellent verbal and written communication and organizational skills . Fluent in English is required Proactive, self-starter attitude with the ability to work independently and lead cross-functional teams. Bachelor’s preferred or Master’s degree in Computer Science, Engineering, Statistics, Mathematics, Artificial Intelligence or related field. PREFERRED QUALIFICATIONS Must reside within one hour commute of Sloan, Gurugram, India. Full-time, in-office role (remote/hybrid not available) Comfortable working in a fast-paced, global environment with U.S.-based counterparts Experience in Multinational Companies (MNC) is preferred Self-starter, curious and open minded, learning new things US Shift : 02pm IST to 10:30pm IST
The company is seeking a skilled and motivated Data Scientist to join the global team at Sloan and contribute significantly to the development of advanced AI platforms supporting Sales, Marketing, and Operations. In this role, you will lead and coordinate data science initiatives with the offshore team in India. Your responsibilities will include designing, constructing, and deploying AI models utilizing Python, R, SQL, and Java, with a particular emphasis on LLMs, forecasting, and customer analytics. By conducting statistical analysis, predictive modeling, and machine learning, you will address practical business challenges such as marketing and sales targeting enhancements, demand forecasting, customer retention modeling, operational efficiency enhancements, cost reduction strategies, advanced reporting, and insights generation. Additionally, you will be tasked with creating clear, compelling data visualizations and conveying insights to non-technical stakeholders. Collaboration with global teams, as well as managing and mentoring the data team in India, will be essential. Ensuring synchronization between U.S. business priorities and the Indian execution teams, taking charge of project schedules, task management, and quality assurance for deliverables will also fall under your purview. Qualified candidates should possess 5-7 years of hands-on experience in Data Science or a related field, advanced programming proficiency in Python, R, Java, and SQL, familiarity with machine learning models, statistical analysis, and data visualization tools, and experience in working with or developing solutions using LLMs. Demonstrated ability to utilize Cloud Services for analytics, previous experience leading or managing data analytics teams, excellent verbal and written communication skills, fluency in English, proactive self-starting abilities, and a bachelor's or master's degree in Computer Science, Engineering, Statistics, Mathematics, Artificial Intelligence, or a related field are necessary. Ideal candidates will reside within a one-hour commute of Sloan, Gurugram, India, and must be available for a full-time, in-office role as remote or hybrid options are not provided. Comfort working in a fast-paced, global environment with U.S.-based colleagues, experience in Multinational Companies (MNC), a self-starting, curious and open-minded attitude towards learning new concepts are preferred. This position requires working in the U.S. shift from 02:00 PM IST to 10:30 PM IST.,
The primary HRIS contact for SuccessFactors is responsible for configuring, troubleshooting issues, ensuring data compliance with HR processes and laws, reporting, and providing end-user support. As a SuccessFactors Techno-Functional specialist, you will offer Tier 1 & Tier 2 technical support for various modules such as Employee Central, Recruiting, Onboarding, Performance & Goals, Learning, Compensation, Succession & Development, and Analytics. You will optimize system functionality, maintain data accuracy, support system integrations, conduct user testing, generate reports, and create dashboards. Your role involves acting as a liaison with customer support and consultants, creating and maintaining SOPs, training materials, and workflows. You will be responsible for drafting test scenarios, leading HRIS projects, developing timelines, delivering training sessions, and ensuring timely delivery of quality solutions. Additionally, you will identify and escalate issues, track risks, and provide corrective actions as necessary. To qualify for this position, you should possess a Bachelor's Degree in Human Resources, Information Technology, Business Administration, or related field. You should have at least 5 years of experience as a techno-functional systems analyst in SuccessFactors modules. SAP certification in Employee Central, Recruiting, Onboarding, Performance & Goals, Succession & Development, Learning, and Compensation is required. Strong communication skills, discretion with confidential information, advanced MS Office proficiency, and experience supporting U.S.-based teams are essential. Preferred qualifications include SuccessFactors Expert (SFX) Accreditation and familiarity with US laws related to HR processes. The role requires availability during core U.S. working hours and strong attention to detail, documentation, and stakeholder management. Reporting skills and knowledge of query tools or SQL are advantageous. This position offers the opportunity to lead HRIS projects, provide technical support, and contribute to the optimization of HR systems. If you meet the qualifications and are looking for a challenging role in a global, remote HR environment, we encourage you to apply.,
You will be responsible for providing comprehensive technical support for both new and legacy electromechanical products offered by Sloan India. Your main tasks will include sourcing support for power supplies and electrical components, testing/troubleshooting electromechanical assemblies, and providing technical support to R&D efforts. Additionally, you will be required to create reports, organize test data, and provide support to Engineering in process improvement. Furthermore, you will need to set up and monitor cycle testing. To qualify for this role, you must have a Bachelor's degree in electrical engineering or equivalent, with at least 3-4 years of experience in the electronics industry. You should be proficient in using test equipment such as oscilloscopes, logic analyzers, signal generators, and meters. Knowledge of embedded systems, microcontrollers, and PCBA testing and debugging is also essential. Preferred qualifications include a working knowledge of plumbing systems and electrical wiring, the ability to read assembly drawings, proficiency in Office applications, and SAP system knowledge. Good communication skills, international collaboration experience, hands-on soldering ability, and the ability to manipulate PLCs and edit test stand code will be advantageous in this role.,
The Customer Support Representative Level 1 is responsible for providing outstanding service to customers by handling inquiries, resolving issues, and offering product and service information. As the first point of contact, your role is crucial in ensuring customer needs are met efficiently and professionally, aiming to enhance customer satisfaction, loyalty, and retention through high-quality support and positive relationships. All job responsibilities are performed under supervision, considered on-the-job training, and closely monitored. You will respond to internal and external customers promptly and positively via phone, email, or fax, providing accurate information on order status, pricing, product availability, and more. Recording all relevant notes in SAP is essential. Additionally, you will accurately enter and review customer purchase orders, addressing any discrepancies promptly. Having a basic knowledge of the company's products and policies, you may suggest product alternatives and provide level 1 troubleshooting solutions. Familiarity with competitive products and the ability to research for additional information is expected. Collaboration is key, as you will work cross-functionally with various parties both within and outside the organization to anticipate and meet customer needs. Handling routine situations and simple requests, you will also perform other duties as required. **Required Qualifications:** - High School Diploma or GED - 1+ Years Relevant Experience in Customer Support - Basic project management and organizational skills - Excellent customer service skills - Proficiency in computers and Microsoft Office Suite, particularly Word and Excel - Proven ability to build and maintain positive working relationships **Preferred Qualifications:** - Bachelor's Degree - 2+ Years Relevant Experience in CSR - A passionate customer advocate with a strong sense of urgency for exceeding customer expectations - Proficiency in office automation and communication tools - Team player with cross-functional collaboration skills - Data analysis skills and SAP experience This role follows a US Shift from 02:00 pm IST to 10:30 pm IST.,